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CPR Cell Phone Repair Norman
480 24th Ave NW Suite 170, Norman, OK 73069, United States
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CPR Cell Phone Repair Norman
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Su
Review №1

I dropped my phone in my dogs water dish. Att said I needed to purchase a new phone. I took it to CPR in Norman OK and after doing a free diagnostic check Glenn said it only needed a new screen. He did a great job repairing it quickly and now it’s as good as new. I am grateful he saved me a lot of $. He also answered my many questions showing me on my phone as he explained. He was very professional, extremely knowledgeable, patient, and kind. I would Definitely recommend CPR for any cell phone repairs you have. They’ll do a great job!

Te
Review №2

Quick and easy. My name is Dechavious and I came in earlier this morning to get my phone fixed. They were very nice to me and were very professional. Even sparked up a mini conversation with em. I was gone for 30 minutes at the most and when I came back my phone was fixed. Thats what I call five star service. Keep up the good work.

Su
Review №3

Christian explained my options very calmly and completely. I almost lost all pictures from the past 7 years. I felt confident leaving my phone for him to repair. Repair was done timely (45 minutes) and everything was restored and my phone worked perfectly when I left. Completely happy.

Gr
Review №4

I have always been experienced with the benefit and reassurance of the professionalism and extended courtesy of the counter service employees of the Norman store. Not only was I provided with the satisfying solution of my computer repair, l was also provided with supplemental instruction pertaining to the functions, safeguards, and preventative maintenance of my computer to ensure helpful and excellent customer service. Bravo!

to
Review №5

The guys there are very nice and professional. They made my cell phone purchase quick easy and painless. I will be returning for continued business

Wi
Review №6

Anthony was spectacular! Replaced the battery in my iPhone and I was in and out the door in no time. Will be bringing my device back to him every time-“!

Ja
Review №7

Glenn and Christian were extremely helpful- fast, knowledgeable, and straightforward. I would recommend their services to those in need of tech repair.

Be
Review №8

Glenn Lockman was very in detail with everything Told exactly what he was going to do exactly how much it was gonna cost very professional And helpful love this place thank you so much Glenn

Ma
Review №9

It was such a nice young man who helped me! I need an iPhone 11 Pro glass screen protector, but they were out of them. Just 2 days later he called me and told me that the screen protector I needed came in; I went to their store and he had it installed in 5 minutes. It was a very good experience! I highly recommend them!

Da
Review №10

Oh my gosh! I’ve taken my phone to them several times (I’m a klutz) for phone repair. I broke my screen and finally broke down and decided to pay the $200 to have it fixed. The employee took one look and said I’d only broken the screen protector. It only cost me $40. Seriously, these folks are honest and you can trust them.

ae
Review №11

They did an amazing job on my phone and helped me as much as they could. They were very fast with my service as well.

Gr
Review №12

I dropped my phone and the screen went completely black 👎🏽 and I needed to get my phone fixed. Found CPR-Norman and spoke to Glen, who was awesome! He was able to let me know what happened with my phone and how he can fix it.Came back after running errands and Glen had my phone fixed and ready to go! He also helped with getting a better quality phone case.My phone feels and looks better than new!Thanks again, Glen!

ja
Review №13

Place is great. I got the screen replaced on my Motorola one 5G ace and they got it done very quickly and where very helpful the whole time.10/10 would recommend!

Mi
Review №14

Great repair shop, seems to be in great hands as far as staff, store is clean and welcoming, a lot of options for protection and utility. Would 100 percent recommend anyone with phones issues to visit.

Ru
Review №15

I took my phone in because I thought my charging port was loose. The gentleman who helped me simply cleaned it out did not recommend using canned air they have a special tool to clean it out of dust and things of that nature, and it works! They didn’t even charge me for the service this makes me feel good about going back anytime I have an issue with my phone because of the honesty.

Sh
Review №16

Glenn did an amazing & quick job fixing my daughters phone! Super professional!

Jo
Review №17

This has become my ONLY one stop phone service,repair,product go to place! Thaddeus provides genuine professional,kind,expedient, and knowledgeable service. The transparency honesty and affordable quality services and products are a welcome blessing. These days. The staff truly shows investment in their customers. In and out with repaired phone, new phone products that were put together for me in the time that I have waited on eternal hold for someone to answer at the big box stores.! Truly! Thanks Thaddeus! Thanks CPR!

Ke
Review №18

Was a great help, would highly recommend this business

Me
Review №19

The service was fantastic; it was quick, and the employee was very respectful and helpful in advising me on my purchase. I was very impressed by this and only spent no more than 5 minutes in the store. I would definitely recommend!

Jo
Review №20

Eh, overall disappointed I spoke with someone who I was told is the operations manager named Thaddeus. When we spoke on the phone he said they could order the part to fix my Motorola razr 5G I just had to come in and have the phone inspected, then he quoted me a rough ballpark price range for repair. I got there and the phone was physically inspected then they realized they couldnt repair it or order the part. Definitely disappointing. I guess if I had a boring IPhone like everyone else I wouldnt have this problem 🤷

Bo
Review №21

Went in earlier this year and got a quote, they cleaned my charge port for free. Came back in to get the screen repaired and had to prepay and order it, suppose thats normal. I didnt get the phone back in for three days and they did not have the frame? I left the phone there all day and got it back in the evening, but the rear cover cracked. :( But it works great.

An
Review №22

I called up to see if they could clean the ports in my phone and they said they could and it was complimentary. I came over and they took care of me and are extremely nice, efficient and quick. I highly recommend this place.

Ba
Review №23

Highly recommend! My husband took my daughters iPad to CPR Cell Phone Repair in Norman because there was a problem with the charging port. The person who serviced the iPad quickly removed whatever was obstructing the port and did not charge him. The service at this store is friendly, quick, and fair. We will definitely be using them again for any electronic repairs we may need.

Ph
Review №24

Nelson was really helpful!HE Went the extra mile to help me get my new phone to work with the prius!

Yo
Review №25

I took my iPhone X in for a screen replacement. They destroyed my facial recognition when the took the old screen off incorrectly. They put the new screen on, but facial recognition didn’t work anymore. They told me that I would have to take it to the apple store to fix the facial recognition. Of course, apple won’t do that, so all you can do is turn the old phone in for a new one at a prorated price.

St
Review №26

This is the only place I take my electronics. They are super fast and knowledgeable !

Br
Review №27

Glen and Christian are amazing. They stayed late to fix the screen on my Note 10+ and were very friendly and knowledgeable.

De
Review №28

I called Anthony at CPR, he was able to work me in immediately and repaired both my front Screen and my back glass for no additional money. Anthony was professional, upfront on pricing, and knowledgeable. We were back to business in under 45 min.

Ry
Review №29

You guys did quality work, you did it fast, and you were very professional and honest. I appreciate the work and time you put into your craft to make things this smooth. Keep up the great work. Will definitely use you in the future.

La
Review №30

Glenn was very helpful and knowledgeable in the replacement screens of mine and My husbands iPhones. Highly recommended.

ch
Review №31

I went in and ban they got my screen fixed and a new lifetime case as well. Great friendly guys and super quick service with a smile. Thanks

Br
Review №32

I couldnt recommend this place more! The two associates I met were Glenn and Anthony and they were absolute rockstars. Glenn did a great job with the fix, I had to get my front glass of my Samsung Note9 and its seamless. When I came to pick it up is when I had met with Anthony and he was amazing. Both him and Glenn really made me feel like they were there to help me and to make sure that the fix was done right the first time. Would give more stars if I could!

Ma
Review №33

They helped me with my phone so quick and were so nice about it. They were honest about what was wrong and didnt just charge me for nothing.

Jo
Review №34

Anthony fixed my ipad with a charger broken off in the port. I was to the point I was going to buy a new charging port but Anthony, who is by the way super friendly and professional, fixed it with no sweat. Give this guy a raise.

sa
Review №35

These guys give the best customer service and go out of their way to accommodate a customers needs, even when those needs are a bit difficult. They did an amazing job fixing my sons Nintendo Switch and gave me additional time to pick ot up due to our extensive distance from their location. It was more than worth the 2 hour drive!

Su
Review №36

Very helpful and friendly. Fast service too!I had to return for another issue (my fault) and Glen fixed it in about 30 seconds! I can’t say enough about the great service. I highly recommend this place and will be back (if needed!).

La
Review №37

They have always did a great job and I will continue to do business with them.

JD
Review №38

I went in for a iPhone battery they were very reasonable on replacement cost and completed the job very quickly. I will definitely use them for all my repairs!

Lo
Review №39

Great customer service 👍

Is
Review №40

Amazing service ! Fixed my phone real fast reasonable prices. I would definitely recommend!

sh
Review №41

Glen helped me find the perfect lap top in my budget, even with a add on. Chill and clean place.

Ra
Review №42

Awesome job even took time to help me setup a burn phone

Do
Review №43

Had the very best experience with the manager retrieving my photos from a broken phone. After many calls to the Apple store and not being able to get an appointment for at least 1-2 weeks, I walked into CPR and the manager took care of it immediately. Great price also.

Ro
Review №44

Glen was great. He patiently and professionally assisted me with an upgraded phone I wanted and also made a repair (battery) on my old phone so I could have a functioning backup. All good at CPR in Norman. Thanks

Ro
Review №45

I stopped by CPA, Cell Phone Repair, to see if they could retrieve all my contacts, photos, apps, etc. from my old broken phone.(I tried Verizon first, but they were no help. I couldnt even get my old phone to power on.)Glen saved all my stuff and transferred it to my new phone.I was very satisfied with their service and price. Ill go there first, next time I have an issue with my phone.If you dont have insurance on your phone, go there before you order a new one, and check your options.

De
Review №46

Great customer service!

Fa
Review №47

I cracked the screen on my Motorola G7 power 1 year ago. I finally took it to get replaced. Its repaired but I didnt notice the back wasnt sealed properly. Guess Im not taking this phone in the bathroom with me. These fellas are friendly and Im not complaining. I should have checked before I went home.

Sh
Review №48

The employee really take care of their customers.

He
Review №49

Glenn was amazing super friendly he was able to assist my friend in solving her issue with time to spare. Will definitely be sending more people over.

An
Review №50

Great customer service. Went in for a camera repair and turned out that it was just disconnected. Anthony was super kind, helpful and didnt charge me a thing for the trouble!

Bi
Review №51

CPR Norman offers the best service of any business I have experienced! They are open, concerned, technical experts.They offer excellent quality, value, and professional response.I recommend these folks to anyone with Cell phone or similar device problems or concerns.

Xa
Review №52

Really good service ! Very respectful and get the job done fast !! Thanks again

Ke
Review №53

The employees were so helpful and knowledgable. My phone crapped out due to the fact that it was a very old version, but Glen and his coworker did everything they could to try and fix it. When I decided I should get a new phone and switch out the card, they were also so willing to provide their services in that area. Thank you guys! If I ever need help again, I know exactly where to go.

Ju
Review №54

Air hi5 Glenn was a wonderful professional responsible quality person he helped me so much I think very much terrific job

Gr
Review №55

I had taken a phone in for a water damage repair in June. All was well....was informed that they would damage screen in order to complete repair and that I would have to replace screen. I then agreed to pricing of screen and asked that they order it. I was once again in the store to purchase a liquid screen protector for my new phone and checked on the progress of phone being repaired and was told they where still awaiting a screen replacement. Went by this evening to inquire since itd been several months and was informed that phone was damaged beyond repair and they couldnt fix it. That should have been the initial conversation and not dragging this out 5 months. The clerk also looked in the computer and said that the store had called me on several occasions to let me know status and that statement is 100% false. My phone is a critical tool to my business and is answered when called or calls are returned if missed. You fell short on service described then dropped the ball on communication. I have referred several people to your business and hope they dont receive the same end results.

Ja
Review №56

Very helpful, helped me with drying my cell phone when it fell into water. The phone works again! If I need help with phone repairs, this is where I would go!

Co
Review №57

Great service. Affordable pricing. Happy with services rendered.

ed
Review №58

Purchased a phone from them, I questioned if the new device would be ok considering it was lesser memory than my current device. Employee said it would be ok so I completed my purchase, then tried to set it up later and it wouldn’t transfer, I asked for a refund but was told all sales final. They then offered me to upgrade to a larger memory and I pay the extra money to do so, and it would be in 3-5 days to exchange. I later returned to the store and was told they couldn’t get another device and refunded my money, and said the store manager would reach out. No phone call from him after days to resolve the issue. Do not purchase anything from this company, poor, poor, poor customer service.

Ni
Review №59

Technicians were slow to communicate with me over email, but their service was impeccable and at a fair price. I had a water damaged phone that two other shops deemed unsalvageable. I decided to try one more shop and am incredibly happy I chose CPR! They did what others couldnt and saved my precious data in the process. Im very satisfied with their service and would recommend this shop over any other in Norman.

De
Review №60

Took in yesterday afternoon after we discovered on of our kids couldn’t complete their assignments due to dead areas of the screen. Had it back to us within 24 hours working perfect!

Fo
Review №61

They were friendly, informative, and pretty quick with the repair. A little pricey but Im a broke joke anyway and when you need your phone fixed, its gotta be done. I would use this store again.

Di
Review №62

I would recommend CPR Norman!! They have taken very good care of my cell phone repairs. I have worked with Glenn twice now, and he has been very helpful!! Thank you CPR Norman and thank you Glenn!!

Pa
Review №63

I took in my iPhone with a broken screen. In less than an hour, they had a new screen on it with screen protector, and it looked better than it did when I bought it. They were so friendly, too. Im super impressed.

Gi
Review №64

Thaddeus repaired my phone in four minutes. Fastest repair ever!

Ga
Review №65

Definitely come here first. I spent a hour at At@t trying to fix my Hotspot and it was no good. Then Anthony from CPR fixed it in 5 minutes. Thank you a lot man!

Je
Review №66

I got my iphone X super cheap from a friend, so I was more than willing to pay good money when my touchscreen stopped working consistently. The camera was also messed up when I bought it. These guys replaced my phone screen, fixed my front facing camera, and put a brand new blue light screen protector on my phone in under 50 minutes, for $240!!! Much better than just having to buy a whole new $1000 iphone X. I couldnt be happier. Definitely chose the right place. if youre looking for someone you can trust to fix your phone, COME HERE! Thank you CPR!!

Je
Review №67

Glenn helped me out with getting a new screen, a screen protector and a phone case. He was just the sweetest and so helpful! I dropped my phone off a little after 1 and it was ready for me when I got off work. I will definitely be recommending this place along with recommending Glenn!

Ro
Review №68

My recent visit to CPR cell phone repair was highly professional and my repairs to my phone were made in a timely manner. This will allow me to further patronize this facility which with future purchases or repair requirements requirements.

Le
Review №69

I was having problems with Google on my phone and they knew how to make it work again, 5 star.

Jo
Review №70

Excellent customer service & fast quality repairs! Glenn & Thaddeus are super friendly & Knowledgeable and ALWAYS go the extra mile to get you taken care of. I highly recommend A++

El
Review №71

CPR is terrific. Thaddeus assisted me. He was kind, knowledgeable and professional. This the second time Ive used CPR and I would recommend them to anyone. Theyre good people.

jo
Review №72

Very friendly great service and had it done sooner then they said.

Ja
Review №73

Great turn-around time -great people. Especially Ralph.

ke
Review №74

Glenn and Anthony were very helpful in making sure everything was taken care of for my phone. They communicated with me what was happening to it and overall provided great service!

Kh
Review №75

Very quick and professional service. Fixed out IPhone ans IPad within a few hours of drop off.

Ja
Review №76

Anthony was very helpful in fixing my sons iPhone when it stopped charging. I will definitely return when we run into other issues with our iPhones and iPads.

Du
Review №77

Perfect. I thought my screen was irreparably cracked and now it is like brand new.

Ca
Review №78

Initially had issues when we went in to get a phone screen fixed. Due to miscommunication with employees they didn’t know that with an issue like this, they were able to stay after hours to fix it. The company had just been bought over and the new owner contacted us saying how it was in unacceptable and got us back in at our earliest convenience to make the situation right even though the store was closed. I had initially given one star because of the issue but wanted to come back because they did work hard to make the situation right. The initial employee also apologized informing us that at the time he was unaware of this new policy instilled by the new owner and that something like this would not happen again. Very pleased with how the situation was handled and fixed and even with the initial mess up we still plan to come back.

Sh
Review №79

Got my PS4 cleaned out today by CPR Norman. Very fast service at reasonable price.

Ke
Review №80

I took my phone in to get fixed and Anthony fixed it immediately and determined that the only problem was a dirty connection.Very professional staff!

Br
Review №81

I have used these guys for Years with any repairs that my family of 5 needs. They are always honest & trustworthy everytime & get the repairs done quickly! Very professional & greatly appreciate when business owners do things right for their customers!!!

Da
Review №82

Good people,very helpful. Will be my go to place for phone repair.

Ci
Review №83

Very quick and affordable and the customer service was wonderful! I will definitely recommend and use again!

yv
Review №84

Quick, honest, thank for the knowledgeable and patient help. You saved us thousands!

Jo
Review №85

Knew what they were doing and did what they said theyd do. Good place.

Br
Review №86

The cost was up there: however, you get what you pay for. And with this team you get it all professional Quality customer service!

De
Review №87

Friendly, knowledgeable, helpful & affordable!! Thumbs up!!!

Br
Review №88

Glenn ROCKED IT THANK YOU FOR EVERYTHING AND ALL YOUR HARD WORK GUYS IF YOU NEED PHONE REPAIR GO TO NORMAN CPR AND ASK FOR GLENN HE WILL TAKE CARE OF YOU

Ke
Review №89

Customer BEWARE!!!! They do not honor their warrantees! I am seriously disgusted with the level of customer service and professionalism. I spoke to the actual owner of this specific location and she was extremely rude and unprofessional. She clearly does not understand the concept of true customer service. To be clear the phone is my daughters but owned by me, paid for by me, insurance coverage by me, repair cost paid for by me, but she dropped off the phone for me. The owner decided to cut me out of the conversation because my daughter is legally considered an adult. She tried to bully my daughter and intimidate her into saying something to incriminate her. I quickly proceeded to cut off the bullying tactics and explained we would be sending out reviews to warn the public. We have also called the insurance company to warn them about referring clients to this location. BEWARE!!!!!!

As
Review №90

I was treated with the respect I deserve as a customer and presented with the knowledge I expect from CPR. I left knowing I walked out of the right business due to an outstanding experience.I highly recommend visiting them for any issue related to the well being of your cellphone!

Za
Review №91

They never have good stock of screen protectors and always get bubbles in the screen of my watch and they won’t replace at their cost and internet and window hours say different from what they actually work

Ho
Review №92

I took my GameStop refurbished PlayStation 4 pro in to get cleaned properly and they had a quick turnaround and found a Bull Snake stuck behind the power supply.

Ti
Review №93

Great customer service and fixed phone quick also didnt have to pay till after was fixed! I would definitely go back and recommend!

Fo
Review №94

Fast and convenient. My son’s phone and my IPad looked brand new after job was complete. Keep up the good work

El
Review №95

Needed a new phone battery ASAP! Was helped by Glenn, and within ten minutes, my phone was repaired and ready to go. Super nice people and very professionally done!

Hi
Review №96

My experience was awesome they were fast,polite and very professional

La
Review №97

Fixed my kids I phone screen in an hour. They are currently working on my sons PS 4. That will take longer but great price. Wonderful customer service. Will use again.

Ab
Review №98

My cracked cell phone screen was replaced super fast and I have had no problems since.

Hi
Review №99

I brought my phone to the store and was helped by Anthony. He told me that my phone would be finished in 30-45 minutes, and I responded that I would wait in the store because I wouldn’t know how to get anywhere without it. While helping other customers as well, he finished my phone without 15-20 minutes. He helped find what I needed so that cell phone repair is not something that I would need in the near future and I appreciate his help.

Jo
Review №100

My daughter had a cracked screen. Store was supposed to close in 20 mins, I called and they got me in and on my way right before closing time. Employees were really helpful! As a busy dad, i appreciated the quick assistance right at closing time, thank u!

Information
48 Photos
100 Comments
4.7 Rating
  • Address:480 24th Ave NW Suite 170, Norman, OK 73069, United States
  • Site:https://cellphonerepair.com/norman-ok/
  • Phone:+1 405-701-8321
Categories
  • Electronics repair shop
  • Cell phone store
  • Computer repair service
  • Electronics store
  • Mobile phone repair shop
  • Screen repair service
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–6PM
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