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Hear Again
1708 24th Ave NW, Norman, OK 73069, United States
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Hear Again
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Sh
Review №1

Outstanding service. Friendly, informative, and efficient too. My father was immediately put at ease at the facility. Its clean, and appointments are performed when they are scheduled without excessive wait times. Thanks so much!

Jo
Review №2

Having poor hearing for years, I thought I couldn’t afford hearing aids. You know, those smalls ones that work with your iPhone. Then my best friend introduced me to Chris and the lovely lady at the Norman store! (I can’t recall her name, yikes! I know, and she is so friendly) This was in 2019. Chris got me tested and gave me a pair to try. Right them! I tried them for 30 day and my wife and friends were more satisfied than me! LOL! They loved not having to repeat themselves over and over! Then Chris gave me a price I could live with and I haven’t regretted it once! So fast forward to Feb, 2020. One ear piece stopped working. Now keep in mind, I have not been in their office for nearly 9 months or longer. Both Chris and the lady, immediately recognized me! It was like I was there yesterday! After chatting a bit, Chris took both hearing aids to the back and worked his magic! Evidently it was just a bit dirty! Keep in mind, I thought I was going to have to buy a new piece! Nope! I walked out better than when I walked in! You just don’t receive this level of service anymore. I am so grateful my buddy took me to “HEAR AGAIN” in 2019 and grateful for Chris and staff! They are simply the best!

Gr
Review №3

Really great prices on quality hearing aids. Highly recommend.

Ri
Review №4

This is the second place Ive purchased hearing aids from. My experience has been nothing but outstanding. My initial visit was with Christie and after much discussion settled on the pair I purchased. Since then Billie and Chris have done everything to make my visits wonderful. I can get them cleaned as often as I like. Theyre always happy to make adjustments and recommendations about different things like tips. I am just exceedingly please with the this place and the staff. They always treat me like an old friend and are happy to see me. I trust them to not steer me wrong and will always do their very best. Just go and meet them youll see.

Pa
Review №5

Chris is the best. Friendly profession service.

G
Review №6

DISCLAIMER- My experience was in 2016 and 2017 so things hopefully have changed for the better. Also, I REALLY dont enjoy leaving negative reviews.As a BCBS member I was referred to HearAgain by TruHearing, a insurance provided discount program for hearing aids within their provider network.After meeting with my HearAgain Hearing Aid Specialist, doing a hearing test, being shown the price range of aids for the severity of my hearing loss, all was good. Once I reminded her I was using a TruHearing discount, and revealed I could only afford one aid (at the moment) her demimear began to change. Either way we settled on a CIC resound which after discount was ~2200. She made a mold of my ear and placed the order.I returned when the aid was scheduled for fitting, she explained the basics of maintenance and care, battery removal, etc. The she hooked the aid to her computer did what I now know is called a first fit or auto fit. Meaning the computer automatically adjusted the aid to what the HA software suggested, and then added an extra program for noisey environments. She had me insert the aid properly, mentioned I would hear sounds Im not accustomed to like AC running. Then we were basically done. No additional refinements made to the first fit at all. I left the office thinking I have a well programmed aid, after a few weeks I realized it wasnt helping my hearing very much if at all. Maybe hearing aids just wouldnt work for me, I assumed.SEVERAL months later I started to think, what if its the programming adjuments that werent done properly? Scheduled another appointment and another lady spent a short amount of time readjusting the aid for me. Definitely helped! Actually aided my hearing! I 100% believe if shed spent IDK 30-60 minutes adjusting my aid instead of 10-12 minutes I would have gained even more improvement with the HA performance. What really erked me was the second lady acted like it was my fault that they werent set up correctly the first time, I should have known and called back immediately after the first programming didnt work is what she was hinting.HOW ABOUT YOU DONT SEND A 1ST TIME PATIENT OUT THE DOOR, WITHOUT FIRST DOING YOUR JOB BY PROGRAMMING THE HA AT LEAST SOMEWHAT CLOSE TO THE PATIENTS PRESCRIPTIVE TARGET??

J.
Review №7

If you are looking for a caring and reliable service, Chris at Hear Again in Norman is the guy to see. The attention to detail is second to none and no one will help more than Chris. He makes every customer feel they are top priority. Do not go anywhere else if you want the best service - go to Hear Again, Norman location!

De
Review №8

I went to Hear Again in Norman today to get my hearing aids serviced. I was so happy I had chosen to go there as Chris was so helpful and friendly. He quickly took care of my problem and I assured him that I would be back should the need arise again. He made me feel so welcomed!

Ma
Review №9

Ive been a customer of Chris for very many years at Hear Again in Norman. Hes the best around. As a disabled veteran, I have the option to go to the VA for my hearing aids. But, Chris provides such outstanding & personal one on one service that the va just cant compare. Hear Again carries several top quality hearing aid brands that just cant be beat.Thanks Chris!! You guys have probably saved my marriage, because now, I can actually Hear Again

Am
Review №10

Very professional staff. Billie was helpful, knowledgeable, and took time to explain how things would work during the process of testing and decision making.She was thorough while examining and recommended the perfect hearing device.Very happy.

mi
Review №11

I have been a customer of Chris at Hear Again in Norman for several years. I appreciate the friendly service and patience in answering my questions and ensuring I had a accurate hearing test and the best hearing aids for me. Its nice to go to a place where they take a genuine interest in helping you.

Do
Review №12

We have been using Chris for my husbands hearing aids for several years, and he always gives excellent service. We drop in and he immediately takes the hearing aids, cleans and gives them a complete check up, makes sure they are working as they should. We have been very happy with the hearing aids as well.

Lu
Review №13

Truly dedicated to the well being and good quality of life for all of their patients. Everyone is inviting and truly committed to their work. What a wonderful staff!

Ka
Review №14

Excellent place for all your hearing needs. Chris is the best & will take great care of you. He is awesome!

Ho
Review №15

Could not ask for better costumer service. Very present staff. Chris is very knowledgeable in explaining and fixing my hearing aid. I well not go anywhere else!

Ca
Review №16

I had to get my hearing testesd for my VA claim. The staff at hear again was knowledgeable, helpful and polite. Billie was the woman greeted me, she made the paperwork very easy. Chris did the test and shared what he knew about the VA process.

Ju
Review №17

My husband, and my 2 sons have been going to Hear Again and all are very satisfied with the friendly courteous service that Chris gives. He makes you feel like family.

Da
Review №18

I needed to have ear impressions made, and called around to many different places around the OKC metro. Most of them needed me to schedule out several days in advance, which would be difficult for me since I also have a busy working schedule. I had previously had ear impressions made at another clinic earlier in the week, and they werent acceptable for my needs.When I called Chris, he asked me to go ahead and come in at my convenience. When I arrived, he got me taken care of quickly and professionally, and the impressions he made were great. He was very friendly and we chatted about his many years of experience working in his field. What I appreciated the most was not just his attention to detail, but also his drive to take care of his patients thoroughly and to their satisfaction. Would definitely return for future services!

Ch
Review №19

My grandfather and step dad really enjoy this place and the staff. They are always happy to help, and very patient to explain.

Ma
Review №20

Billie and Chris were wonderful to help me with my hearing problem. They patiently took care of my need. I highly recommend anyone to go see them if you have any difficulty in hearing.

Ma
Review №21

Took my Mother to check her hearing aids she purchased from Hear Again. Routine maintenance in October. Couldnt have had a better experience. Nice, friendly and my Mother was very satisfied with the solution they had to keep them at the right hearing level.

de
Review №22

Excellent staff, testing procedures and productsVery informative in an unhurried environmentExplained Everything and answered all my questions quickly n knowledgeably

Ca
Review №23

Chris is the only one I trust (and appreciate how caring he is with everyone) since I lost most of my hearing in May of 2012 due to an illness. My brother recommended him and he worked with me and opened up a whole new world to me that I thought I would never get back. I recently upgraded to the Widex Evoke Bluetooth which is capable of so much more than my last ones and I love them as I can use my iPhone with them. I have sent several family-including my 95 year old mother) and several church members, and other friends to see Chris (and I would never do this unless I really know and believe in them as this is a reflection on my word). I met Billie when I got my new ones the other day and she and Chris are dedicated to helping people to getting back a part of their lives when it comes to hearing loss. If you have been considering where to go, talk, or get information about a hearing loss, I highly recommend talking to Chris as he will always be honest with you in everything he tells you. Also, it’s wonderful knowing you have someone taking care of your hearing aids that you have invested in if needed. You have nothing to lose and everything to gain!

Mi
Review №24

Billie and Chris are great and there customer service is wonderful . Billie and Chris make you feel like family

Pa
Review №25

Very experienced and helpful. Also, very detailed in explaining my situation.

Ca
Review №26

Highly recommended Chris is one of the Best, Excellent customer service and Billie is awesome!

Ki
Review №27

Thanks Billie!! Very sweet staff.

Le
Review №28

Friendly staff but to expensive to have repaired going to hearing assist next time.

je
Review №29

Before going into the marines I had really good hearing after serving 5 years in infantry my heahearing diminished greatly as about 50 hearing test over that five years showed .. when I went here they agreed that I had moderate hearing loss but did not see how it was caused from being in the Infantry ... then sent me a letter saying how they discussed this with me while I was there ... that was also false the lady said nothing except youll receive you results soon

Mi
Review №30

Excellent. Thanks.

We
Review №31

RIP off

Information
14 Photos
31 Comments
4.5 Rating
  • Address:1708 24th Ave NW, Norman, OK 73069, United States
  • Site:http://hearagainok.com/
  • Phone:+1 405-573-2633
Categories
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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