Came here to do a very simple return and had the worst experience! I was told that my girlfriend has to wear a mask despite the mandate being lifted when we initially entered. We aren’t insane so I complied and asked the employee if they could give us a spare mask to which he responded “oh, we only SELL masks here. Sorry bro.” So we left…and are sad… Thank you Uniqlo :)
This was my first time visiting the store and I liked it. Uniqlo appears to have quality basics. I bought a few items for my daughter because they had t shirts for her favorite Anime. I also purchased a sweater for me and another outfit for her. I am plus and there still a few options for me. Ill be back.
Nice and clean store, but limited selection compared to others Ive been to. Smaller location.
Super dope store with good customer service
Please open your dressing rooms. I gave 5 stars because the long sleeve crew neck tee I purchased washed beautifully and is a perfect fit for petite sizes. August update! Dressing rooms are open!! Thank you
Its a very nice clothing store. You can get lots of different styles of clothes here.
The store at this location is not big but it has everything. Its clean and wellorganized. The staff is nice. Easy to find parking
New return policy (which was hidden in fine print) is terrible. You cannot return purchases to store anymore. Have to send it back to warehouse and pay for shipping. Seems they changed in Oct 2020 and it by far the worst and most restrictive of any clothing retailer I have shopped recently. Shame as I loved a lot of their product, but will not shop at UNIQLO any longer.
A very well laid out Uniqlo location with a large collection located near a metro station. DMV area so far has Uniqlo locations in Tysons corner, Union station and this one. Union station location is too small and Tysons corner is very out of the way. This is a perfect location.The layout of the store is quite logical for the most part but some areas have mixed male and female merchandise so you should take a look around the store at least once before spending all your time looking for what you like in a particular gender specific section.Overall, it is located in a convenient location, easy to reach via public transportation system and also large enough to carry a considerably large collection unlike the DC counterpart.
It was my first time at a Uniqlo store and it was definitely a good one. The staff was constantly folding and organizing the merchandise making it easy for customers to find their desired styles and sizes. One of the staff members even took the time to look for a particular shirt for me that the system said they had one available in store and she successfully hunted it down for me. Also perfect location; its right in the middle of the strip. I would definitely come back to do some more shopping.
Clean store, nice clothes, and nice staff.
Good quality clothing, but customer service left something to be desired. I had called ahead to ask if I could return an item that I bought online, and they had said yes. Upon coming into the store, the store manager did not allow me to return the item. The manager was also not responsive to my questions or concerns when it came to product details/exchanges
This place is clean and neat..good customer service and affordable prices
Great place to shop for the basics, fitting rooms closed bc covid, overall satisfied
Yeah you know its time to change your whole scene up.they have godzilla t-shirts so you need to get in there.
Good place to go.
Beware! This store has return policies that are worse than any store I’ve ever shopped at. Even worse, they are constantly changing and not apparent up front as you are purchasing in store or online. Do not assume that policies follow industry standards. Shop elsewhere!!
Not allowed to use fitting rooms because of the pandemic. The mall was crowded.
Great clothes for crazy good prices. Their quality is so much better than something like H&M or Zara but priced around the same. Employees are all wearing mask and signage is up to make sure customers do the same.
Bright lights in this store, loud music seemed to be louder near the checkout, store was empty but no service by the staff could either be good or bad depending on your point of view, good if you want to be left alone bad if you want help. Lots of good product at various price points. Store was clean, and as stated well lit.download the app get tracked but they pay you a few bucks to do so, so theres that. Heat tech clothes great for winter
Nice shop. I like the kids collection
Its a standard and reliable UNIQLO! They dont validate parking though.
The staff went out of their way to help me and were very polite and curteous
This store was so well kept and clean! The products were decently priced and the designs were very simplistic, but attractive. Bought a couple shirts and love how they fit!
Got some good deals. This should be in Columbia Mall!
Unpleasant! Not allowed to use fitting room; and not even the display ones asked by an assistant.Lastly, Uniqlo changed their return policy! They do NOT accept any returns ordered from online. I have to pay an extra $7 for returns. That doesnt make sense at all. DONT BUY ANY FROM UNIQLO.
Amazing products, the best quality you will find for the price. Very polite staff, they always go out of their way to help. Love the atmosphere of cleanliness and order as well as well as the organized and meticulous customer service.
Great Quality cloth and fair prices.
I went to pick up an item I purchased online. The place is very neat and bright. The sales representative was very kind polite and I didnt have to wait long to receive my items. I even tried them on before walking out the store.
Love the clothes. They only go up to XL in store (although thats fine for me). Great prices.
Prices were high, the selection was limited, but it seems like the clothes are good quality
Great service 👏
Great clothes for great prices
Love this brand. The fabric is great!
I’ve made my order 7 days ago, but never receive any update email.They canceled one of my item and just sending an email to notify me. If you don’t have the item in stock then you shouldn’t sell it! That very disorganized and unprofessional for doing business!I check the shipping status from my order history that my other items were delivered on the next day at their location after I made the order. Because I would pick up at store. But I never receive an email for pick up!I’m so disappointed and it’s such a terrible shopping experience! This is my first time shopping at your online store and will be the last time shopping at Uniqlo!
The store is very clean and organized. Employees are easily approachable, and willing to help to the best of their ability. My experience here was great and I would recommend.
Smaller than NYC, of course, but still good selection of their clothing products and sale items. Good crowd on Saturday. Reasonably fast service in spite of that.
Easy to get to. Plenty of parking. Lots of different stores around. Staff is very friendly and helpful. A must stop for the Uniqlo fan.
Too expensive compared to Japan.
Very disappointing experience here. I had bought a bunch of clothes, got home and realized two were the wrong size and too large for me. I missed the 2 month return window, so I called the store and was told I should come in and speak to the manager on duty and they could accept a return at their discretion (clothes never worn, tags on, had receipt). I head in, grab another sweater to buy, and wait in line. At the front I am told by an individual in charge right now (not a manager?) that they can never accept returns after 60 days. A huge waste of my time- why wasnt I told that on the phone? Really frustrating customer service, seemingly for no reason.
Placed an order online for dry pique polos at a nice discount with free shipping. However, the next day I received an email saying that my order was cancelled because the items I ordered were no longer available. Apparently Uniqlo likes to sell things they dont actually have in stock. Yikes, online buyers beware.
I love this store! It is moderately priced and very unique. A lot of natural fibers.
This store is larger than most Uniqlo stores, and the staff is very helpful with any questions. The prices are unbeatable for the quality, and theres free hemming on pants above $20 (and theyll be ready within five days).
You really cant go wrong with Uniqlo. Their clothing is well made, simple, minimalist, and goes with basically everything.
Nice to have a store in the area, instead of having to go to Tysons to try things on. 2 hour free parking in the garage.
Location is small and doesnt have a lot of merchandise. Tysons location is better. However, staff is super helpful and friendly.
A very large uniqlo with great selection. Uniqlo always has quality clothes for a good price. One feature about this store was that the men’s section was actually very large. It was almost the size of the women’s section. This meant a lot of choices and a lot of colors. If I’m in the area I will be back!
They never pick up the phone.
Really friendly staff who knew when to ask if I needed help.
The store is wide and you can find good products for any season and occasion.
Fitting room is closing now because COVID-19.
Great store, clean and always have full shelves. Bought a Jacket.
Amazing store. Great variety and good prices.
Awesome clothes with cool designs, good prices, and high quality materials
Bit old for these clothes but LOVE anyway.
Store layout is alittle odd, mens sections was definitely spaced out differently. Service and selection though were top notch. Had to exchange an item i bought online a few weeks ago and experienced no issues.
The staff here are always really friendly, helpful, and efficient. It can get pretty crowded so get here early if you can.you can usually get a few bucks off if you get their app too.
Lots of reasonable priced items. No rest rooms available .
I think this store had a better array of sizes then the Tysons Corner store.
I thought this was a pretty well organized Uniqlo and this staff was extremely courteous.
Good location. Nice display.
Convenient parking. Trendy area.
Such a large store and no public restroom? They sent me to Starbucks across the street. Really doesn’t make me want to spend lots of time browsing.
The dressing room is open or not?
Great clothes. Fit perfect
Guys, its a little bit weird that you have a discount online that doesnt apply in the store, dont you think? 🤔😭😉
Uniqlo is the best clothing store in the world!
Nice
Great basic, quality, warm clothes. love it.
They keep their employees past 12:20 AM on a weekday schoolnight even though the store closed at 9:00pm. Poor management for a retail clothing store(3 hours to clean up?) or something shady going on
Different Asian styleReasonable priceGood colours
Only 1 cashier in whole store. Waited forever to buy a gift card. Other customers in line said it was always like this with long lines and only 1 cashier.
Good store but service is so so.
Yes I love this is different restaurant
High quality and good prices for that quality!
Great prices & beautiful clothing.
Good selection and friendly staff
Very good quality!
Great selection on clothes
Very Unique!!
High quality clothing
Great clothing
Poor monotonous collection
Ok
Fun clothes
Checkout was a little slow
The only one in MD!
Customer services
Basic!!!
Smaller store than I had expected so there is a limited selection compared to larger UNIQLO stores Ive been to. However, they do have way more availability in size range than the actual UNIQLO website.
Great service and love the clothes!
Bad service! It is the second time I go and the staff is not friendly. Nothing to do with Uniqlo from Tysons.
BBB, super good quality, but for women there are not many plus size
Nothing to say except parking is not convenient! Uniqlo, affordable.