Im only reviewing based off emissions testing. Ive been coming here for at least 10 years for Emissions tests for both of my cars. This is the only place to go. Everyone is so friendly and they have you in and out in no time. I dont even live in North Haven and make it a point to come here. Excellent A ++++
Did an emissions test. In and out in 30 minutes. Staff is very professional and friendly.Great service you should try them.
Came in for emissions. Staff was informative, the guy who serviced my car I believe the form said his name is Elvis was very personable and friendly! Overheard them giving advice and they know what theyre talking about! May be back for services in the future because of this experience!
Even the front desk guy is nice to talk to!! First time going there and was treated with respect and in a timely manner with my oil change. They truly do understand how to conduct business. Not just your local Autozone who doesnt really care. They care.
Very fast, easy and efficient for emissions test. Will be back in 2 years for next test. Highly recommend for emissions. I havent needed them for anything else but would get a quote if needed. People were very nice.
Outstanding very short wait time
Rude. called. info said they do emissions. show up they say closed for emissions.do not come here for emissions.waste my time
So Ive never used this repair shop before. I went there because they honor My GWC car warranty insurance. I thought I had a leaking brake fluid issue, come to find out I did not after they ran their pressure test on my brake system ( I was misreading my brake reservoir ) So that was good news... What was even better news was when I asked how much I owed them They said youre all set Well catch you the next time !!! Thanks Mike !! Your the best !! And youve got two new customers for life Thank you so much !!
If you need an emissions test this is the best place to go fast and friendly
Quick and friendly I will come back.
After several other dealer repairs visits without completely fixing my vehicle, JP Automotive fixed the issues and did a pretty complete diagnostic of some stuff that could cause issues in the future. The GM, Mike was pleasant.
Very friendly very professional. The work I had done involves a lot of Labor but they had it done in a timely fashion. My car hasnt run this good in years. I would definitely see them again if I needed work done
My emissions test was seamless, quick and courteous.
Very knowledgeable great job on my car Very Very clean shop
Came in to get an A/C system fixed. Was told that it will be $1,200 for it to be fixed. When I decided to not get it fixed because they were obviously trying to over charge. They charged me $140 dollars just to get my car back. $140 dollars just to look at the car, nothing fixed. Outrageous. And when I decided to mention it, they were very rude about it and sent me text messages in all caps harassing me.
Very honest people! Bring all my vehicles here. They never pressure you into getting services that you dont need! I highly recommend them for all your automotive needs.
Found this place to get a quick oil change and the staff was so great. They were quick and gave me an update on what I needed for my car on my next visit in spite of being really busy with other customers getting their emissions completed. Two thumbs up and thanks!
Guys did a great job and took great care and concern with my car. Got the work done as soon as i requested. Will bring all my cars back only to JP
These guys are the most honest and knowledgeable mechanics around. They will also look at any job and give you great feedback. Keep up the great work!
Great service on our sprinter van.
Been there several times now with different vehicles and they always get us in as soon as something opens up and they do a very nice job with whatever needs to be done at a reasonable price...cant complain about that, Robert
Good guys
Fast emission testing. Thank you Enzo!
Best of the best. Keeping me safe since 1993My car is 25 years old and it runs amazing thanks to J P AutomotiveToday my part is not made anymore so they redesigned what I needed.I cannot say how much I appreciate what they have been doing for the last 25 years on multiple vehicles
Great experience, quick and easy. Fair pricing and they let you know what you need done on your vehicle in the future. Highly recommend.
Great service for emissions was in and out in no time. Noticed all over services and would try them out next time I need car repairs
Everyone was extremely nice and provided excellent service. I will absolutely be a repeat customer.
Did my emission text here. Staff was great and it took about 20 minutes from when I drove in until I left.
Honest,hard working, professional mechanics with plenty of integrity. I have finally found a great place to take my car.
I brought my daughter’s Jeep Wrangler in because her “check engine” light went on. They diagnosed the problem, a vacuum leak, fixed it, and replaced her rusted out exhaust in one day. Thank you JP Automotive for your excellent service and reasonable rates.
Customer service was very friendly and knowledgeable--a pleasure to work with. They got my car in right away and worked diligently with me to get my claim in from my after market warranty provider-- which was a headache. It was a nice surprise to pick up a cleaned car from them. I definitely recommend, will use them in the future.
John at the front desk was very courteous, got me in and out for my emissions pronto!
Great honest place you can really trust them.
JP Automotive is the only place Ill bring my car. From a simple oil change to a major problem I am always happy with the service. John and Paul take care of each customer like members of the family. They are honest, trustworthy and I NEVER have to worry if Im making the right decision, if my car really needs that or if the cost is right. I trust them 100% and their work is fantastic! I highly recommend them to anyone!
I always came over for smoke tests for every car in our household and admired this guys attitudes. Always friendly and honest. I decided to bring my audi to replace my audi wheel bearings. Got the best deal around, so I dropped off my car overnight, and for y surprise they called me early morning next day saying it as done! Its been over a month and all is well.Very happy with the service. Thank you!
I have never taken my car somewhere where the people are so friendly and honest. The service is fast and they do a great job. One time they even gave me a ride home while my car was being worked on and picked me up when it was done. They are awesome!
Clean fast service.
Love it folks.
Customer service and service was great would give it a 5 if the service wasn’t so expensive!Can’t do this to people and hope for a repeat customer.Sorry
Everyone is friendly and incredibly knowledgeable. True pros at an affordable price. Ill definitely be going back.
Thank goodness for NAPA warranty. I went in & asked them to check my oil. They told me I was EMPTY and put 3 quarts in. I was 4 states away from home. Within a few miles, white smoke was pouring out of my car. A tow, rental car & new spark plugs plus complete clean-out & filters changed later, they claimed the problem had nothing to do with the oil they put in. (As it turned out, I was NOT low). The manager claimed the other service station (that FIXED the problem) had bad-mouthed him, when he absolutely hadnt. Mistakes happen, but you own up to it.
Came here to get my emissions done once again and just like last time they got me in quick and were courteous and professional. Thank you!
Very happy with fast and friendly service. But mostly I am thankful that my van is fixed and runs and sounds amazing. Thank you so much!
Great experience all around!! Anyone I spoke with was polite and friendly!Julius (spelling ) did the work on my car and I couldnt be more pleased!!I cant say enough good things about JP Automotive and how professional.
Job well done. I highly recommend this auto repair to anyone, professional and friendly. Thanks guys!!!!
Was a great experience!! Will definitely be a return customer.
Good food, great service!!!
Excellent customer service! Quick too! Will be coming back
Friendly, Fast, Efficient...👍
Very friendly. They are very thorough while working on my truck, I was impressed by the great service. They have a great staff. Will use again in the future.👍👍
They fixed my problem easily but their labor is expensive
Everything was explained in detail, and all the work they performed lived up to my expectation of meticulousness. Excellent customer service, too!
The people at JP Auto are always pleasant, accommodating, and immediately ready to serve your needs. Great go-to auto mechanics!
Very fast service highly recommended
Wonderful family owned feeling. Very nice staff, they know their stuff and theyre not out to rob you! The kind of place a girl can go and not feel like she HAS to bring her father or boyfriend : )
Scheduled an appointment thinking I required a major service only to find out the problem was a routine oil change. I appreciate the time to explain and felt very welcomed. I will use JP instead of Acura to continue to service my car
Fast, efficient emissions testing. Thanks Enzo.
Great work and fair price. I had some work done on my car.........great professionals working here!!!!
Quick diagnosis, quick repair, kind service team.
Staff at JP were friendly and professional. Was looking for a repair shop where I feel the work being done on my car is a fair price, and have piece of mind when I leave....Thanks guys.
Good service
Fast, fair priced oil change, and they ran my engine codes for free.
Great work, great people, very fair prices.
We would never go anywhere else! Efficient and reasonable!
Weno to emissions had me out in no time
Great service! Timely response, friendly, honest!!
I absolutely LOVE JP Auto. The thing I love the most is that I have confidence in their work (they are THOROUGH) and I trust them.
In and out quickly for emissions testing
Very professional, fair pricing and quick turnaround.
Pros: they promptly fixed my truck, good customer serviceCons: they charge $98.50/hr for labor
Great repair shop honest people and great work
Pleasant professionals and quick service!
Trustworthy place.!.!I brought my car after another place wasnt sure what was wrong, they called me fixed the problem without overcharging.
Got my emissions done and I was in and out quickly
Great service and communication. Will use them again.
Price good, good service
Great Customer Service
Owner very friendly treats you like family and explains process .spent only 10. Min there
One of those places where you leave yor car, don’t need to ask how much it costs, they fix it, and then you pick it up.
Great service!
Ive only been here for emissions, fast and friendly.
I will def come back to JP Automotive!
I’ve been here since 7:45 in order to get my Emissions test done. It’s now 8:30 suppose to open at 8, and no one is here. Poor Service and false advertising.
Great service always!!!
Staff was friendly, professional and the service was quick. I would definitely recommend for getting emissions testing completed.