Excellent service! I would highly recommend to anyone.

Fast friendly service,got me in and out

Unbelievable, I was charged over $800 today and they didn’t fix anything, I asked if you can’t figure out the issue why are you charging me so much? They say well there’s tax involved and the hour rate for diagnostics. I will NEVER RECOMMEND NOR COME BACK HERE AGAIN! And it doesn’t seem like they care to read these reviews either.

After the recent Tropical Storm one of my accounts lost power and are without a generator. I called around and found Thermo King in New Haven. I spoke to Bill and even though they had no power either he made some calls and pulled some strings and was able to get a driver and fuel and within just a couple of hours a trailer was delivered. So instead of losing over $15,000 in food we ended up only loosing a very small fraction. Ernie the driver was also extremely helpful and professionalThanks so much for making a potential bad situation a positive oneIf I could score more than 5 stars I would!!

These guys saved us during a reefer breakdown. They all worked together to figure out the issue. Which meant I was back on the road in no time.

They did a great job thanksgiving week on the apu on my tractor!! Super professional great people and I would highly recommend!! 👍🏻👍🏻👍🏻Thanks for the great job guys it is much appreciated

I recommend this place My APU was fixed right away

Needed my freon charged! I just pulled in didnt call ahead or anything 20min they got me done and gone..fast and everyone was friendly

Very nice and friendly service, got the problem resolved quick.

Great people, great place. Thank you for your service

Had a great experience dealing with Patrick. They were the most competitive bid I received. I got my Nissan 1500 back a week before promised. They did have to fix a small leak but did it right away. Ive been using it for 3 months now and it was a great choice. I only wish they offered the cord with the electric kit as my electrician had no idea what to do. I would have been happy to pay for a 15 ft cord as Im sure it cost me more having my electrician do it.

They know there trucks

Always fsst friendly and honest

Good service at a fair price.

Stopped in for APU repair. Nice big lot with plenty of parking. Able to show up night before and park without any issues. Got me into the shop first thing in the morning. Was repaired and on my way with 4 hours. Friendly service staff.

Stopped in yesterday because the fan on apu went out. They fixed it in less than an hour and it was blowing great. I was going to do a 4 star for them. That is, until we got 300 miles down the road and the fan wasnt working. Even opened it up to see if it was clogged like they said and it wasnt. So now we are sitting in Ohio with no air at all and lost 2 loads so we can go in Monday morning to get the fan replaced and pay even more money for something that these guys didnt want to do.my advice is wait if you can until you get to Ohio or Indiana to have service done. It may take them longer but at least they wont jerryrig it and lie to you just to get some money out of you.

The service techs are extremely knowledgeable.

In and out in 1 hour for a water pump for APU, very pleasant atmosphere and exceptional service.

I was able to drop my truck off while I home time. They did fix my a.p.u. but unfortunately Ive had to fight with the air conditioning ever since I got it back

Good shop, good techs, good service

Ive been here 3 * and all three times they have taken care of my problem and got my AP unit working like a champ of course all the times that I came here was non related to the time before so as always get the unit running until it throws a code then bring it back but its a good on it shop and they take care of you ASAP dont make you wait which in itself is worth the trip I can only speak for my experience everybodys different but as I always say if you think Thermo King is bad you want to ringmaster

Working With 100 Plus Car Dealers Across Connecticut and Selling Thousands of Trucks Wholesale Across Connecticut New York And Mass We Would Tow a truck to Bill A Thermoking In North Haven Before We Would Drive Any where Else and Waste More Money With Other Refrigeration Companies!!! Not To Mention, Give Them More More Chances To Waste Our Employees TimeThanks -Gary W Houser..From Mass Expots DDH Commercial And The GUYS At DOT ..I learned The Hard Way Why Bills Quote Was A little Higher . Bc He Installs Working Parts And Checks That Your Freezer Truck Freezes Before He Gives It Back To You.

Had my apu worked on over the holidays and still had no heat from the heater.

They do great work

Always a good job

Dropped trailer and picked up empty

Nice professional guy.

Fixed once and fixed right.

Fast service