Do your research before you go so you wont walk around aimlessly looking for help or your purchase item. Very friendly staff, pet friendly and clean and organized. It had all the essentials for my Bi-coastal move.
Good store - well stocked and seemed employees were slightly more knowledgeable than other stores
The best time to go is early morning weekdays. Has everything you can need and you do actually get very good service when theyre not real busy. Just like any good stuff
Cant seem to get it together. Better training needed for delivery and set up people. This has been going on for years though so nothing new.
The associates were great and the young man, Chris, in flooring was absolutely wonderful! He gave us his undivided attention, explained the different types of materials we needed for our project and helped us load two flat carts filled with materials. This was by far the best experience weve had at Home Depot.Thanks Chris for you time, assistance and attention.
One of the worst ones I’ve been to. Truly understaffed. Asked three people to assist me in plumbing. They couldn’t help me, but said I’ll find someone that can assist you. I waited over 20 minutes. No one came, so I left. Y’all lost about $500 today. Guess this store doesn’t need revenue.
Great, fast service, found every I needed.
Im giving it two stars because Tim one of the assistant managers kept his word, was kind and helpful! The customer service employee however was rude, aggressive and argumentative! Tim told me I could purchase a flower pot that was coming in on the next delivery truck but when I took the item number to the customer service desk the employee slammed down the paper and aggressively said that Tim was a liar because there were no trucks coming in and there was no way he could tell if that item would be on that truck so he lied to you. I again tried to explain what Tim said and how he confirmed that the item would definitely be on the next truck and it would be available for pickup two days later which would Tuesday. The employee got louder, more aggressive and again said well hes lying to you. I asked for the paper back (item # written by Tim) and said nevermind! I gave the paper back to Tim and thanked him while explaining what had just happened and pretty much chalked it up to oh well Ill just return the other matching ones (about $200.00 worth). Tim apologized several times and said he would take care of getting that item for me. Upset and irritated I left the store. Tim followed through and called and said I could pick that item up from the managers office on Tuesday. I picked up the pot but the manager who bought out the pot made it seem like Tim and Home Depot did me a favor. No apologies/ explanations from her or the rude employee. Needless to say I wont be shopping here again.
I am not a fan of Home Depot. Their customer service desk has improved greatly, but their aisles, item location, etc make no sense. You go to one end of the store for building materials, and back to the other end for electrical... wait, go to the very back walls for more electrical. So confusing and employees never help. Most employees point, or say......not my department.
Especially in these Covid / Low Employment times, when you get 1st class service, you want to reward the employee and the business! Thanks Dwight! Thanks Home Depot!Totally committed to providing information regarding our ceiling fan selection. Outdoor/air flow/light options
Great selection of what youd expect. I wish they had more people there to help, but they probably wish the same thing. I had a return yesterday it was very easy.
Luke from appliances helped me to get a washer and dryer over the phone I was out of the state and needed help. He was extraordinary his service was excellent answered all my questions and gave me suggestions, (he met my husband in the store this is how I got his contact information). I spoke already with Renee and Tim Managers on Duty to reward him for his awesome customer service.
Top of the line customer service! Walking into the store we were greeted. Walking down various isles, we were able to find someone not just available but knowledgeable & courteous. Each person we asked walked is directly to the item(s) we could choose from. Questions were asked of me to better understand what product would suit me best. Loved this store!
If you need any Christmas supplies light, trees what ever. They have it. Also check out their large supply of cleaning supplies if you should need them as well
I went to get help with a Home Depot project, using an umbrella in a flower pot. The young lady helped me get everything I needed and loaded me up ! My umbrella in flower pot is a real hit and looks beautiful on my patio! I would love to post a photo!
Not enough help in the garden center. Went to get help. Someone was suppose to meet me. They walked right by me. So I went and asked for the manager. She came and got the same guy that walked right by me. Asked him for something and after all they didnt carry Blosom End Rot treatment. That said, lot of trouble for something they didnt carry.
Quick trip in for Ryobi Deals, people were pleasant and pointed me in the right direction. Got my weed Wacker and blower combo deal, quick check out by a nice lady, and was on my way home. Good, quick trip and got what I needed.
Not a lot of help there. New people all the time. What does that tell you.
Looking to build a wall? Home Depot has got what you need! From indoor and outdoor walls they have a solution for you. Need a chain link fence to build around your perimeter? They got you! Heck you can put that stuff in your house and theyll advise you on how to do that too! Just dont be surprised when they know exactly how to properly install chain link fencing indoors. Great group with excellent service.
4th of July weekend and a grill failure (Less than a year old Weber). Called the store and an associate said to call Weber. Not going to work in time for a next day holiday cookout with a large family at our waterway home. Asked to speak to a manager and the ASM on duty said to bring it down and they would make it right. Assistant Manager Tim and Heather from hardware fixed my grill in the parking lot while it was on my trailer in 100 degree heat. Got the Weber back up and running and saved the weekend. Great job guys. Additionally, Rick got me set up for a generator estimate/install with the Generac folks. He was a wealth of information and was awesome to speak with. Nice to meet a guy who appreciates the classics and knows your families lineage in the classic poetry arts when you give your last name.Keep up the great work,Attorney Edwin Marti, Jr.Sunset Beach, N.C.
Had everything we needed and got my military discount. Good trip!
Well stocked location and very helpful staff.
I was assisted by a gentleman in the plumbing department named Howie who was above and beyond professional and helpful. Very knowledgeable and went out of his way to provide exceptional customer service. More stores can use staff members like this and the many other members of this Homedepot team. Great job and thank you
Could not find the right size of tiles we wanted. Not enough choice in the store. We did get the kind of grout we came for.
Can never find anyone to help me. They hide like cockroaches during the day.
Got everything I needed. From play sand to bleach and a spray bote and battery operated motion light . The employees definitely have the store down to a tee. Just ask them where anything is and they can tell you. I kept them pretty busy today with all the different things I was getting. Thanks Home Depot. Made my day easier.
Knowledgeable staff and the store was clean.
Home Depot was awesome.After working with other businesses to get information on product and installation for a kitchen remodeling project, my wife and I were at a breaking point. We were mislead, request were ignored, and price for any deviation from what they typically offered was upcharged by over 150%. We were either going to have to accept something we didnt really like,, or pay a greatly increased price or not do the project at all. My wife was ready to forget about doing the project all together.While driving home from another disappointing visit with a supplier my wife suggested we stop at Home Depot to see their selection of items for a kitchen remodel. While looking at countertop samples an HD employee asked if we had any questions. To shorten the story, Ill just say all questions were answered, we were able to get exactly what we wanted (installed too), and while cost was a little higher than the lowest price froremodeling (supplying product we didnt like), it was thousands less than what others quoted when we requested products other than what they were trying to push on us.Denise at the NMB location is fantastic. Very helpful and accommodating.
Bought my new dryer here. Helpful staff.
Way better than the one in Myrtle Beach. Always seems to be well stocked.
The help there was excellent. Got what I came for at a very good price..thank you Home Depot
This store rocks, excellent customer service.
Its always clean and the staff is always friendly, but sometimes theres not enough staff for all of the people coming in and out, considering the times I understand,they are still better than Lowes.
Everyone is polite and helpful. No hassle when returning items.
They always are helpful in helping customers find things. The store is clean & employees are always nice.
Very helpful and checkout was quick and simple
Like with all Home Depots, its the place I go when I need something
Been pleasantly surprised this past few months that every item Ive needed above $40 has been less expensive vs the blue store and with better, happier employee service.
Recently visited home depot . I was purchasing mulch . I met zack he was so helpfully and funny and my goodness so sexy thank you home depot
Best service!! All about construction is here !
Great team Monicas great at her job even with the not so happy customers I seen her deal with many great team at customer service
Neila at the counter was very helpful she deserves a raise!
Staff is always pro and ready to help,store is always clean and shelves filled...lots of good deals,it s a pleasure to do business with them.
Dave volkle was very helpful in getting our French door ordered. And jmf5azv was also very helpful in ordering our refrigerator. Very nice experience with both sales people.
Very knowledgeable regarding availability. Washer and dryer set we were interested in were backordered. With mid-December dates. The salesperson made a sale because he took us to his desk and researched options getting us our appliances sooner, like the next week!
I go to the Home Depot because every time Ive been there Ive had a good experience people that work there are very helpful unlike the other place and they will do their best to make sure you find what you need
Seems like we are there all the time. Well stocked.
Great store great location helpful and friendly employees
The staff was very helpful and it was clean. Everyone was adhering to the mask mandate . So I felt safer.
Products and items that you didnt realize you needed but you cant do without.Happy and helpful staff!
Sad day for home depot.We purchased a LG washer and dryer today. All went well, till time to check out.We have always enjoyed the military discount at home depot and now we were informed no more military discount on appliances, lumber and certain purchase.1st time I have ever been turned down at home depot. Its even getting hard to check out as cashiers almost dont exist.I have always been a home depot fan butI guess all good things will come to an end. Time has come to move on. Many other places are selling the same products..
Came to pick up some building materials and some tools. I am always happy about the service Home Depot provides and the service is awesome. God bless everyone and thanks for reading my review.
My go to place for diy supplies. Im a veteran, and truly appreciate how they treat me. Thank you Home Depot.
Found the bathroom tiles that we liked. Although had to chase down someone to help with lifting. Staff appeared to be too busy socializing to offer assistance.
Very clean. Friendly staff. Found everything we needed. Great sale on bathroom vanity!
Looks the same as all the other Home Depots... Some employees smile and are friendly, other look right thru you. Not a problem.
Friendly and well organized. Always enjoy the seasonal displays and items. Plus, orange color scheme just works.
Love this Home Depot. Always a nice person available to help or direct you to what you are looking for.Skip Lowes and go to NMB, SC Home Depot
Nice store, I just wish the staff was more helpful when you need them.
It is easy to find the items you are looking for in this store. The aisles are spacious and unlike other stores, it seems that their app matches their inventory.
My Husband and I picked up some Fiberon Decking Boards today. Some of the boards came unfastened. We lost eight boards. We pulled over, to walk back up and get them at the light. A Gentleman in a Jeep got them out of the road for us. Other people told us we lost some boards. While we were walking up to get them someone in a Truck and trailer got there first. He loaded them up and took off with them. Home Depot came to us and secured the load for us, again. Thank You so much for the excellent Customer Service!
Good selection. Competitive prices.
The team that loaded the pallette of flooring in my trailer took extra time to make sure they got the load over the tandems so great job thank you... Showed me that they cared.
Still doing it.
Great shopping here as always. Tools are easy to find and the customer service is great.
My local HD didnt have a product we wanted but this one did. Employees werent very friendly...
Looking for lawn mower. Nothing in stock for what we need.
Loved seeing masks on the workers. Customers still fail to wear them correctly which saddens me. I had good service at the paint counter. Very glad it was a quieter time.
Always find what I need to do a project.
Great customer service, well stocked shelves, and great pricing. Thank you!!
Fantastic customer service. Fully stocked shelves.
Was able to get what I needed. Hard time finding things and noone to ask.
Workers are never friendly or helpful. Hardly any tiles. The blinds we wanted hadnt been restocked but could see they had them. Looked like they hadnt been restocked in a while.
Just too many bad experiences here. Staff needs to be better informed on the products.
Several cashiers dont give you time or ask ifyou want an email receipt.
Its like a mans mall. Nice
Ok need more lines open
Good service, good selection, great layout.
Luke Linkous was very helpful in findingOut the best washer and dryer for me.He is certainly an asset to Home Depot and I would definitely recommend telling my friends and neighbors to see him when they are in need of appliances.
TERRIBLE! NEVER AGAIN! GO TO LOWES! I Approached 2 employees where 1 was helping a customer other just standing there watching asked 4 time for help and he just walked away like I wasnt even there. So I waited for other employee to finish work other customer and asked him I literally had to yell EXCUSES ME! So loud 5 customers turned around and looked at me that were over 20 feet away. Then I did a employee walking by to put a 50 lb bag in my buggy again ignored me. So I managed to get it in cart. Asked cashier to ask if someone could put 50 lb bag in my car. Her response was I dont got no body another customer helped me get it in car. Oh and Im disabled and was on a riding cart so maybe thats why I was treated like I didnt exist. No worries Home Depot will never get another penny of my money.
Went in to look at custom blinds, women in department said she couldnt help me said she would call someone. I never saw her call anybody. Then she said I dont work here but will try. I asked questions she could not answer them, then said this representative use to work in this department, well she wasnt able to answer my questions either, so I left.Here in SC, Lowes is much more helpful. They seem more interested in your business. Sorry to say HD, but the many times I have been in your store I have gotten little to no help. 🙄
Very helpful staff, well laid out and organized.
Spoke with Raul in flooring. Very helpful and thorough!
Pleasantly surprised to have a new associate willing to help even though she didnt know the store well yet. She brought me to another associate to make sure I got the help I needed. It would be great if this was the norm.
Pretty well stocked from what I could tell & for what I was there for
Friendly and Helpful Folks. A nice variety to choose from.
Had a return which went well. Very friendly and helpful.
Great place to buy stuff.
Harold is a true master at what he does and a wealth of information. He took the time between being busy cutting orders for customers and helped us select the right lumber for ouyproject and thoroughly explained the cutting process. Was very nice to meet someone who cares about your end experience. GREAT JOB!!!
Hard to find help.
Bought trailer at this location. After seeing rust on wheels I called spoke with manager about having them switch out the wheels. Was told would be called back in a few days because it was labor day. No call. Wheel bearing seal went up in the trailer within a couple weeks, after 2nd use. Grease spraying everywhere all over wheel well. Perhaps go elsewhere for trailers this was 829.00 triple crown 5x8 Im currently dealing directly with triple crown to resolve issue.Home depot manager lady came off as arrogant and accused me of being someone else saying my number wasnt the one they had on file. Verified with receipt of 917 dollar purchase. Still no solution after being put on hold 4 times. Would expect more from customer serviceUpdate: Will add that trailer manufacturer repacked both wheel bearings and sent me new set of wheels and tires after I contacted them. This was after 2nd use of trailer, grease spewing out from bearings. Glad triple crown trailers took care of fixes but you would think a new trailer would be good to go.
The only place Ill shop for all my tools and building needs! HD is the BEST!!!
Everything you need to get those little projects accomplished.
They have the best tomato plants
Went looking for low-cost blinds and found a mice set for less than $7 easy to install
If you missed the summer clearance items, better hurry great prices! Employees were outstanding and very helpful
Ive been able to find help when I need it and in the dozen or so times that I have been, crowds have not been an issue.
Ive been a loyal Lowes customer ever since 1992. I have to admit, Home Depot has improved greatly since then.