Ho
Homenik Door Co. Inc.
36690 Sugar Ridge Rd, North Ridgeville, OH 44039, United States
Comments
Fr
Review №1

Very happy with parts, service and everything, they were kind and Steve installed the Liftmaster Garage Door opener by himself like a true master, he has been with the company fir 30 years, he was quick, I love the phone app and satisfied with everything

Ba
Review №2

Very happy with their service! We called at 8am, they came out at 9:15, fixed the garage door opener and got us on our way! Would definitely use them again!

Ad
Review №3

Homenik came at discussed time and gave me a reasonable quote for a new door install. Showed up on time at discussed install date and had the new door up in 2 hrs ready to roll...literally 😉...I highly recommend!!

Ha
Review №4

Great place to buy parts for your garage doors

De
Review №5

Toxic work environment. Owner is a cheapskate

Ga
Review №6

Thank you for the excellent service and a great job and the great price

Jo
Review №7

They were kind, quick, clean, helpful. Very nice folks all around. Highly recommended.

Ra
Review №8

Got the parts I needed in a timely manner, will do more business..

Fa
Review №9

I usually don’t take time to write reviews.However yesterday evening our garage spring broke leaving us stranded with the car blocked inside.Called this morning at 8:10 and was scheduled right away for a repair, conversation was right to the point with no confusion.Tech was at my house within the hour and fixed everything by 10 am and the bill was very reasonable.Thank you for the excellent serviceReally appreciate it.

Ja
Review №10

My garage door would not close. I called and told them the problem and instead of setting up a repair visit, he ( I didnt get his name) asked me a few questions about what the door was doing and he told me how to fix it myself. It worked and my door is now working as it should. That was real nice of him and I appreciate it. Thats how things were done years ago and I wish it were that way now. Thanks again.

Ja
Review №11

I contacted Homenik to replace a cable drum on my overhead garage door unit, and inspect the overall quality of the install; I suspected the problem was symptomatic of a deeper issue. On the first visit, the technician remarked that the spring assembly was of very poor quality, and he would not operate upon it in any way. I did not think this was unreasonable, considering his explanation. He recommended a replacement and so I had to set up a follow-on appointment for the following week. I was careful to state that it would have to be an afternoon appointment (just like the current one Id scheduled).The following week, the technician called me in the morning and said he was at my place. I told him I was at work and reiterated it would have to happen in the afternoon. Five (!) phone calls from both him and the office later, I finally picked up, irritated at the interruptions to my workday. The receptionist stated that she couldnt have her tech waiting hours for me. So, I told her to have him conduct other jobs in the meantime and that we had agreed to the afternoon anyway. Apparently, this wasnt an option, so I cancelled. A frustrating experience.I ended up going with a competitor and it turned out to be the right call. I was able to make an appointment for the following Saturday, and dealt with a very organized and thorough staff to get the job done.

Ma
Review №12

Called to set up an appointment to look at my garage door. Very nice customer service over the phone. The woman on the other end gave me some suggestions as to what was wrong with it. As it turns out she talked me through fixing it. Very honest and very helpful.

Ho
Review №13

Terrible customer service. Will be looking for another company to take our business to. I called yesterday morning and requested an appointment. Was told someone would come today between 8-Noon. I waited and watched from 7:30-1:00 pm, no one came. Finally, I called and asked, the lady that answered the phone didn’t seem to care that I was waiting, heck, why should she? She is on the clock. She attempted to call the technician, said he did not answer his phone, and she would call me when she heard from him. Finally, at 1:55 pm I had to leave my house to go pick my kids up from school. Guess who decides to roll in at 2:05 pm? You guessed it. Thanks for nothing Homenik. I understand that things happen which can put the tech behind schedule. However, it only takes 1 minute to make a phone call and that 1 minute makes all the difference between a company that values their customers and one that does not.

Ki
Review №14

They installed a liftmaster opener less than 6 months ago and its not working! Called them and they want to charge another $165 after paying over $375 What a RIP off! They also said liftmaster would not cover the parts needed for a 6 month old opener. This thing has been used under 10 times in 6 months! If this is what they are selling dont buy it, its junk! Liftmaster agreed to send the parts but the company wants to charge $100 to put it in.UP DATE: the company called and has agreed to put the part in once it comes! Thank you! My mother is taking care of our terminally ill Ibrother that has Huntingtons disease So thank you for doing this! I will update once the work is completed

Bi
Review №15

Amazing selection and as great staff. I wouldnt go anywhere else.

Sh
Review №16

Great job! Fast work!! Nice contact person too😉. Dont hesitate to call this company!

JJ
Review №17

Door spring broke Sunday. Called Monday morning and they found a way to squeeze me into schedule during the hours I could be home. Got in and out so fast I barely had time to write the check. Very professional installer.Thank you Homenik Door Co.Jim

Br
Review №18

Very happy with their products and service.

Jo
Review №19

Never heard of a company that that does not call you to let you know what time they will be out to work on something, or to call you and let you know if they wont be able to come, last Wednesday I sit all day, even call to confirm that someone was coming they said yes someone would be there, no one showed, I called the next day and the lady apologized saying the tech got held up but had no way to contact us, so I said that was fine, can you schedule me for the following Wednesday and she did, I called to confirm that someone would be here today and they said he was here at 9 am pounding on the door? I see they left a flyer on the door but I didnt hear pounding of any type, we were sitting on the back patio drinking coffee, now you think they would have called you if you see 2 vehicles in a driveway and this would be a courtesy call to make up for missing last week and not calling to confirm it with you . How are you supposed to answer a door that someone is supposedly pounding on when you dont even know what time they are coming or hear? Very disappointed that I wasted one Wednesday waiting for someone who wasnt even going to show, but to have them not call you when your home a second time is kinda unprofessional. I do apologize for not knowing someone was at the door knocking but sometimes it takes more than a knock, especially if you dont know what time they are going to be here. Fixed it myself mlm

Da
Review №20

Great ownership yrs of expiearience awesome staff....

FA
Review №21

Gave them a call they had exactly what I needed! Great prices and great people. Thanks again!

Ne
Review №22

Frank fixed our problem quickly. They were very accommodating to our schedule. Would highly recommend.

Ja
Review №23

There the best in the area

Jo
Review №24

Very nice honest energetic people love dealing with them.

Ju
Review №25

Thanks so much for taking the time to troubleshoot with me and for seeing me through to lights on!

Ja
Review №26

Men are always available to help!

Ri
Review №27

Professional job. Completely satisfied

Ji
Review №28

Prompt service. Victor did a great job.

Bi
Review №29

Good job and fair price. My employer has been using them for years, and so will I. Thanks guys 👍🏻

Ge
Review №30

Great service and response time.

Ti
Review №31

Fair price, work was quick and well done.

Lo
Review №32

Very professional .... fast service and VERY HONEST!!!! Recommend this company HIGHLY!!!!

Ca
Review №33

Fast and friendly and very reasonable pricing.

Da
Review №34

Prices fair great boss

Information
34 Comments
4.6 Rating
  • Address:36690 Sugar Ridge Rd, North Ridgeville, OH 44039, United States
  • Site:http://homenikdoor.com/
Categories
  • Garage door supplier
Similar organizations