Super easy to rent a unit without even talking to anyone on the phone . Everything online and took less than 10 Minutes. Payment comes out of my credit card each month. Seamless and The unit was super clean and ready for our things. The office even let us use a dolly. Highly recommend.
I was very pleased with the service I received from Northport Storage... the lady that works there (sorry, I am bad with remembering names) but this lady was very nice and helpful with all my questions and my needs... I just lost my Mom back in January and needed a Storage to keep some of the things from her Estate until I move back home to Tuscaloosa hopefully by this winter and the Storage is very clean and maintained.... I highly recommend.... would give 10 stars if I could.... Thank you for the great service and overall experience
I have had nothing but a good experience with the staff here.., and the facility is nice and clean.
Great customer service and very helpful.
We got the climate controlled storage unit and we are very pleased. The staff is friendly and helpful and the unit was very clean.I highly recommend them.
Very convenient for my college student and helpful for us as her parents to not have to bring everything back and forth from state to state.
I am very satisfied with Northport Storage. The property manager(Angelica), was so helpful, professional & courteous. The unit is very clean& the buildings are very well kept& I love the security as well. Very satisfied customer.
Staff was very friendly and informative. Great customer service.
Angelica is so nice! The Storage Facility is very nice and clean!!!
The ladies were very friendly and helpful.
Reserving the unit was easy enough, but come move-in day when our truck was loaded and we had hands to help us, our key code was denied and no one would answer our calls. In fact no one ever returned our message. We finally reached their phone service mid-day Monday and were told that location was having “gate issues.” A MASSIVE inconvenience and extra expense for us. In addition, the advertised available-for-your-use hand-truck was a mystery to the employee at the location. The unit is clean and new and they may have better days, but being denied access on move-in day was beyond frustrating
They have great customer service and very friendly and the units are very clean I definitely recommend this place
Great
The management at the storage unit have been very accommodating and quick to respond to my needs. Also, the storage facility is brand new and extremely clean, and feels very secure.
All good
Heated and cooled units
Love it