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European Auto Center Repair
539 West Ave, Norwalk, CT 06850, United States
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European Auto Center Repair

Comments
Ja
Review №1

Keal and his team are honest, trustworthy, and knowledgeable. They are so good at what they do you need to make appointments well in advance cause they are so busy. I highly recommend this repair shop.

Jo
Review №2

Always walk away feeling confident that I received the best service for my vehicle at a more than fair price..this repair shop never disappoints

Ph
Review №3

Keal is a great man and a great mechanic. No BS and total integrity.

Ch
Review №4

Ive been taking my car to European Auto for about two years now, and Keil (the owner) and his team are great. Theyre friendly, professional, knowledgeable, and above all, honest and trustworthy. I dont live in Norwalk anymore, but Ill continue to take my car to European Auto.

St
Review №5

EACR has been taking care of my familys cars (Audi, VW, Mercedes) since 2005.The owner, Keal and the lead mechanic, Joe, are knowledgeable, friendly and honest.Prices are fair and reasonable. If you own a European car, EACR is an excellent alternative to the dealer.In addition, EACR is a locally owned and operated business.These guys are the best! 5 Stars.

An
Review №6

Always a great experience. Honest, responsive, and quality work.

Br
Review №7

Very efficient, also flexible! They call you and email you to remind you about your appt. I’ve had different waxers and have been all fabulous!

Sc
Review №8

Keal Evans... Really nice guy. Good crew working for him.

Ar
Review №9

Honest businessman, excellent work, fair prices and great service!

Ke
Review №10

Good food, good selection, good prices. Friendly, fast service..What else could you want from a day-to-day deli?

De
Review №11

Keil is amazing. So knowledgeable. He has been servicing my 07 5-series wagon since the warranty expired. I wouldnt trust my car to any other service shop. I live up in Guilford now, and I still take the car to Keil in Norwalk because hes just that trustworthy and experienced.

Er
Review №12

Great local mechanic shop. Been going here over a decade. Reasonably priced for the area, and 100% straight up honest good people. Wont try to make you do more than you need and will let you know what your options are.

Mi
Review №13

I talked on the phone. They said they have free checkup. Very good deal, yes?But when I went there, the guy was angry that of course he cannot work for free. It was not my fault. I took the time to go there and had to encounter an upset person.On the positive, his rate was fair.

Al
Review №14

Absolutely great great and fast service. Honest mechanics and very attentive.

Ke
Review №15

Simply the best around!! Fair pricing and very knowledgeable, I wouldnt entrust my automobiles to any other mechanics

Br
Review №16

Great owner and workers. Very fair and honest people. Will ONLY come here with my Mercedes from now on!

Do
Review №17

Keal and his guys are amazing -- honest, knowledgeable, friendly. Been bringing the familys cars to them for almost 20 years, and recommending European Auto to anyone who will listen -- never been disappointed. I agree completely with everything said in the other five-star reviews.

Ni
Review №18

Very honest and expert. Keal and his team are all pros - multiple certifications with cars & technologies. They will give you a detailed, honest assessment of your car - and the options (at no charge) - so you can make the best decision.

Na
Review №19

Strongly recommend them for anyone looking for professionals to fix their car. Brilliant.

Le
Review №20

I have been bringing my car (Mitsubishi Lancer) here for years. The workmanship is second to none....They do a fantastic job and they are the most HONEST mechanics I have ever dealt with. If there is nothing wrong with your car they will tell you there is nothing wrong with your car and not charge you a cent.......I would recommend them to anyone......They are the BEST.........Their Service is Tremendous..........

Ma
Review №21

Some one needs to update these reviews and I guess thats me. You could not ask for more reliable or more honest people. They have serviced my car since I bought it, and I couldnt be happier. Have given me advice on what to do and what not to do. I have NEVER been inconvenienced in any way. These are people you can trust!

Da
Review №22

Extremely honest repair guys, they will even find things you didnt know was wrong with the car! my jeep has been happier than a pig in poop!!!Job was done right, on time. very happy, but not sure ill have a breakdown anytime soon!

Lo
Review №23

Kiel the owner is very honest and helpful. Would recommend to anyone in the area to use this shop.

Al
Review №24

Incredible place. Amazingly honest, fair, fairly priced. I now send all of my friends and co-workers there, which I would not do, if I did not trust them as much. I once brought in my BMW for a head gasket repair. They redid it several times in the same day, taking hours, because they kept detecting a micro-leak (which others would have not even thought to look for, let alone notice). Finally, after 3 redos, they realized there was a micro-crack in the gasket. They used a different gasket, apologized for the long time it took, and still charged considerably less than anyone else did for this repair in the past. They also helped me discover on a Lexus that the dealers assessment of an exhaust situation was wrong (the dealer wanted a $3,000 repair done), showing what was actually going on. Once you find a repair place like this, you dont go elsewhere.

Th
Review №25

Love them, theyre honest and do great work. The prices are always fair.

Au
Review №26

Knowledgeable, Trustworthy folks you feel safe giving your car over, knowing that theyll do just what it needs

Sr
Review №27

Went there to service my car BMW 325i 2006 on 01/03/2017 for issues with coolant. BMW dealer quoted high for the repair and hence took to this shop. They diagnosed and suggested to change the radiator, top hose. Halo lamp on the passenger side was blown out which I initially denied to replace as the cost was high. Later agreed to change that as well as the owner called and said that I just need to pay only for the bulb and don’t have to pay labor as they already have removed all the parts for radiator replacement and can change the lamp.After the service, I see condensation in the same headlight. Additionally, new error “Adaptive head light failure” is also showing for the same light. When I went back to ask about this, Owner argued for some time that it might not have caused due to their repairs but later said that he will check. After the car was taken inside, One of the Mechanic was very rude and without even checking anything he said that I was there to get something for free and asked to get out of the shop and drove my car out of the workshop and did not even looked into my car.I did mention about the condensation soon I got the car after the service and the same Mechanic did mention that he did not see any condensation when he changed the halo lamp inside the workshop and must have happened after the service when it was parked outside in rain. But the car has always been parked outside and is never under any cover for years now and even the night before (01/02/2017) the service, it was in rain all night long and it was raining when I left the car at their workshop and there was never a condensation.Interestingly, another Mechanic said that I told him that I took the car to BMW dealer for the head light, which I am pretty sure I never said that, which they think the problem must have always been there !!. If the condensation was always there, why did the other Mechanic said that he did not see any condensation when he changed the halo lamp!!!. Surprisingly, from the maintenance log, Only thing I have ever done at this workshop is changing the headlights, once on 04/22/2013, second time on 11/17/2015 and 3rd time now on 01/03/2017. So, if they claim someone else might have damaged this while working on the headlights, then it must be only them as they are the only ones who have worked on the headlights ever!.Something clearly went wrong during the service and they are not ready to accept it. I would have been okay if they have acknowledged that something might have gone wrong while service but instead, they have been very rude. I will be pursuing this legally and let’s see what happens.Although, it is nice to get this done at these kind of shops to save some money. But with this experience, it is better to shell out little bit more and get it done at the dealer. That way, any issues like this, you can always hold dealer responsible and they should fix it if they have messed it up.

Ga
Review №28

Ive been going to European Auto Center for a couple years now. The owner Mr. Keal and his employees are incredibly knowledgeable and dependable when it comes to repairs. Theyre extensive experience is bar none...and not just European models, but any automobiles for that matter.Unfortunately Ive been around quite a few repair shops over the years...European Auto Center is the only place I feel at complete ease. Knowing i can leave my cars in the hands of automobile professionals, that you can trust is a rare thing these days. Regardless if its something minor like an oil change...tune up...ect. or at times something major like a complete transmission overhaul these are the guys!

St
Review №29

Just had my VW CC serviced for its 40k mile routine maintenance and I am very happy. I called around the area and Joe offered me the best price and also he sounded professional and knew exactly what needed to be done. These guys dont try to sell you something you dont need. I dropped the car off in the morning and they had it ready at the time they said they would. Saved over $600 on this service by going to European Auto Center. They also use genuine VW stuff or better. I will be back in the future if I need anything else

Am
Review №30

Honest. Best work. Clean, neat shop. Every employee polite, kind, patient, knowledgeable. Simply, the best.

Ma
Review №31

Keal and his team are some of the most upstanding mechanics Ive ever had the pleasure of working with. My whole extended family uses European auto for our Saabs. Keal is always honest and clear about what repairs need to get done, and why he recommends one thing over another. I could not be happier with European Auto as my mechanic!

ma
Review №32

Great experience . Very honest and upfront. I highly recommend it

Ma
Review №33

My family broke down on 95 S 2 miles from this place. We were extremely lucky to land in that spot because it resulted in us finding EACR. Our BMW X5 had the radiator blow and Keal, @1outka5t, and Jason did everything they could to make us feel at home and have us back on the road in less than 4 hours. They were nice enough to welcome our dogs Apollo and Cano who were on our road trip with us. You would think 3 hours at a garage would be painful but it was the opposite. Keal told us tails of all his celebrity friends and his bouts with Joe the head repair man who wasnt even available this day. Then the other guys were hanging out with Apollo making him feel comfortable. Discovery Channel if you are reading this, this place needs to be on my television yesterday. I might go back next time I go to NYC just to hang out. Thanks guys!

Go
Review №34

Wish I could give 6 stars. These guys have always been honest and straightforward about my cars.

Aa
Review №35

Knowledgeable and honest they are a bit expensive but always do good work

Wi
Review №36

Treated me very well! brought a car in for a pre purchase inspection and they were more then fair

Ch
Review №37

Have been going to Keal for my Saab service/ repairs for over 15 years Always great advice and high quality workmanship Highly Recommended

Mi
Review №38

I bring my personal car, my wifes my daughters and my fleet of 7 vehicles for my business. Kiel and his team are as honest as the day is long.

Do
Review №39

I had a question about my new Jetta and I stopped in to see if they could help because my dealer is located all the way in Westchester. Not only did they help, but were so friendly and accommodating!

Ry
Review №40

Great shop! Fair and honest

Ri
Review №41

Very reasonable and very knowledgable with saabs.

Ma
Review №42

My only place to go for all things jaguar

Ke
Review №43

Very kind and helpful owner and his main person Nick.They helped us start our car without any expectations.Gives correct advice. Trustworthy people.

Information
3 Photos
43 Comments
4.8 Rating
  • Address:539 West Ave, Norwalk, CT 06850, United States
  • Site:http://europeanautocenterrepair.com/
  • Phone:+1 203-852-0500
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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