This is my second time at Mobile Rescue in Norwalk and there is a reason I am back!!! The level of customer service offered is beyond compare and coupled with the knowledgable service teamwho were able to diagnose my issue, is a truly winning combination. I would highly recommend making this your first stop if looking for a quality repair ( have done phone and Bose speakers here) ....Im sure I will be back again since 11 year old boys do not mix well with electronics Thank goodness there are in a prime location on Main Ave in Norwalk.
Incredible customer service! I wish I didn’t need to use them as often (kids and screens) as I do, but so happy they are nearby!
Outstanding customer service. Gabe was professional and extremely knowledgeable. If you are having issues with your phone, your first stop should be mobile rescue Norwalk. I would not hesitate to recommend😀
Best store in Norwalk for all electronics. Excellent service. Very knowledgeable staff. Highly recommend
My Apple Watch was not responding to my voice so I took it to Mobile Rescue and they were able to fix it right away! I’m very happy with their service, the remedy for my problem, and the results.
Amazing service and extremely helpful!! Highly recommend to anyone!
Ive been to this Mobile Rescue location twice now and Gabe is the best!! So nice and helpful, and willing to show you a thing or two when it comes to phone health. Hes a real one! Thank you so much Gabe!
Brought my phone to Mobile Rescue for repair. The tech (I believe his name was Gabe) was nice guy and took the phone for evaluation.I received an email some time later and,unfortunately, the phone was beyond repair. I felt he was honest and upfront.
Brought my phone in because of a blown battery on New Years eve right before the weekend. They identified the issue, ordered a new one for my Note8 and had me back in business by 1/5. Great service. definitely recommend them.
Want to say THANKYOU for your Professional and Honest work. Let me know what was wrong and whether it was worth fixing. Will recommend them to all.
I would go back and recommend to all. Customer service representative, Cory, was very knowledgable, helpful, warm, and professional. They fix your phone in less than one hour, prices are much lower than other companies, and they give a life time warranty. I am very pleased!
What amazing customer service. I have two teens and they crack their screen protectors on their phone all the time ( I do too) and we are always welcomed with a smile. They have fixed my sons chrome book and helped me with my laptop. I go back all the time for all my electronic needs. They are so professional and so knowledgeable. They will also tell you the truth and not just tell you to fix/sell something if it is not worth the money. Great Place! Thanks Gabe!!!!
Mobile rescue has been amazing! They have performed miracles on my broken phones. I highly recommend them!
Taylor and the rest of the team was fantastic, he went above and beyond to solve the problem. Thanks a lot... Next time a device breaks down on me i know where to come to fix it.
I am amazed at the recovery repair Gabe performed on two of my son’s iPhones. I was so worried it was not going to be possible and it was going to be very costly- boy was I wrong! He replaced both screens and did a thorough diagnostic check on both of them. The phone look and are working like new. Thank you Gabe for saving me time and money during this pandemic! Highly recommend his service!
Came to get my MacBook fixed after it crashed. Great service and pricing ! Thank you!
It was a fantastic experience. The employees are very accommodating and understanding of financial situations as they do the most in their power to ensure to fix your phone at a great cost. Great people and great customer service. I recommend them to anyone that needs their phone repaired!
These guys got me right in and repaired my phone where others couldnt. I really appreciate their hard and efficient work and great price.
I went to apple first and they claim my problem couldn’t be fixed!!!! I walked and was greeted great customer service with great upon arrival. My iPhone 6 Plus was fixed in less than an hour which meant I was able to get my phone back in the same day!!! Problem solved and fixed all within my lunch hour. I recommended these guys if you need fast, quality, affordable and reliable service.
These guys are great!!! Gabe had my tablet fixed on the spot in less then a minute, he could not have been nicer and more direct. I first took it to AT&T my carrier and they were useless, I have now moved to another carrier. A big thumbs up to Gabe and Mobile Rescue!!!
My phone screen hung and i couldnt use the phone or switch it off to restart. Took it to a close by AT&T store and they recommended i try the Mobile rescue store across the street or go to the apple store. So i went to the Mobile Rescue store and it took less than a minute for the owner to fix the phone and he did not charge me anything. I cannot thank him enough. You are the best Gabriel! you saved my day!
Repaired my screen and charging port and gave me a discount on the combo. Exceptional quality repair & friendly knowledgeable people who can get the job done well.
Went to mobile rescue today to get my sons battery replaced in his iPhone. I had originally brought it to apple, who ran diagnostics and told me the battery was shot and needed to be replaced.. After 3 hours of waiting, they then tell me they can’t replace it because the water sensor was activated. I brought the phone here and the man was very helpful and extremely knowledgeable! He had the battery replaced in 10 minutes while I waited! If you want top notch service and honesty, you should go here! I will definitely be going here from now on and highly recommend them!
This place is great! Very knowledgeable, trust worthy and accommodating. I never write reviews and this is an exception. My iPhone 6s suddenly died and I had just replaced the battery last year. Brought it to Apple and they did a diagnosis test and said the phone was dead. I never backed up my phone since 2018 so I was really upset that I lost all my pictures and files! I was not satisfied with their answer and went to another Apple store and they told me the same thing. They also told me they do not repair old phones or phones out of warranty. I then went to Verizon and purchased a new phone out of desperation.I was still determined to at the very least get my data back off my phone. That led me to Mobile Rescue in Norwalk. Gabriel diagnosed my phone within a few minutes and was able to fix the phone and all my data was intact. I cant thank you enough! Will be using them again for sure!
Fast, professional and good value.
Gabriel was awesome and experienced! We were in and out of the store so fast, and with no charge for such an easy fix! Honest staff and great service. Would definitely recommend!
Attempted to go to another reputable repair shop in Norwalk, and they didn’t even want to attempt fixing the phone. I came here and within an hour Gabe was able to fix my home button. I had been trying to find a place for 2 months to do this. Amazing work
I highly recommend Mobile Rescue! They have Great service! I trust them with all of my phones. They never let me down!
He was amazing !!!!! I was out of town on a business trip and my screen cracked so bad I couldnt use my phone at all. The owner was almost closed but welcomed me in and allowed me to work in the shop while he worked on the phone. He was extremely professional and affordable ! Best buy in the City, he totally salvaged my day. If I could give him ten stars I would.
I came to this location with a phone problem that I had been having for months. One column in my screen wasn’t working. I went to another spot (not Mobile Rescue) and they said “they could not fix my phone!!! Gabe from Mobile Rescue fixed my phone in all of 20 minutes!!! If I could give this place more stars than 5 they would have it. THANKS GABE!!!!
By far the most knowledgeable technician I have come across. Honest, skilled at the most complicated repairs, more than fair price for the work done. Apple geniuses could learn a thing or two here. Would highly recommended for anyone needing their phone brought back to life.
Our apple computer had basically stopped working due to needed updates/pop up requests and incompatibility with our new phones etc. Mobile Rescue was able to quickly update and make fully functional for a very reasonable price, when I thinking we needed to get a whole new computer. Super helpful customer service at pick-up to go through removing un-needed items and all was working as needed. Highly recommend.
Service was great
Gabriel was great! Took me right away and fixed my screen quickly and perfectly! Even helped me access some things on my phone! Would definitely recommend this company!!!!
Top notch service, and very trustworthy! They go above and beyond to guarantee product is fully repaired and in a timely manner. Ive been here twice, and both times I was impressed :)
My S9 cell phone charging port was damaged by a faulty charger.The staff at Mobile Recue were great. They ordered the part and lent me a wireless charger free of charge. When they fixed the phone it cost half as much as the other people in the area.I am totally pleased.
Great service with knowledgeable repair technicians. They go above and beyond to guarantee product is fully repaired and in a timely manner. Highly recommended
Excellent friendly free service today! Had a headphone jack break off in my daughters phone. Was able to get it out no charge😊Nice to have honest fair service these days!!
Great place to bring your electronics for repair. Trustworthy and speedy service!
What a great place! Not only did they diagnose and fix my power problem for my IPhone6 quickly and accurately, but the additional knowledge Gabe was willing and able toshare was a great plus. Add to this NOT having to endure the wait and crowds ( and trip) to the Apple Store AND the fact they they accomplished it all for less. Highly recommend making this your first ( and likely only ) stop!
I’m really impressed with this place. Can’t say enough about it. Really professional staff and super helpful. I appreciate their advice and great work. Highly recommend!
They did a great and super fast job fixing my busted screen. Very professional and courteous service from Gabe. They have a ton of experience in the field and offer a lifetimewarranty on defects. Thank you!
Panic stricken my phone seemed dead.Mobil rescue restored it to life and advised me how to backup my data for the future. All no charge! Sweet.
Professional and legit cell phone repair shop. The owner is incredibly nice. This shop was able to fix the broken screen on my Android phone. The pricing is a little more than some mall kiosk but with that you get excellent customer service in-person, and via text and calls. They even spoke with my cell phone insurance company for me to hash out the details. I would recommend Mobile Rescue to a friend. Consider coming here instead of the Apple store. Thanks again Gabe!
Third visit.EXCELLENT service and customer service hands down...I would DEFINITELY recommend this store. No BS straight to the point and I LOVE this store for that. Merci Beaucoup Gab...
Guy at store was extremely helpful, and was able to get my phone back up and running in under an hour at a very reasonable price! Thank you!!
Great customer service! Gabriel is exceptional at his job. Highly recommend to anyone who needs to get any device repaired! So glad i stumbled upon this place. Will always use him!
Friendly staff and quick service. My iphone was repaired in about 10 min and they even set me up with a case and tempered glass for an awesome deal. I had a few extra questions and they took the time to help me with that too. Highly recommended
I was referred to this place by another Ridgefield resident . Over the last few years theyve replaced the touch screens on a few of my laptops (technically very difficult). Always very professionally handled. One of the owners even hand delivered to my office in Pound Ridge. BTW the owners are young female entrepreneurs!
Was having issue changing over new work email as company just moved over to new server. Staff couldnt have been more knowledgeable and professional. Assessed problem and made change in no time. Highly recommend and will definitely be back with any issues in future.Great job!
Update:My experience with Norwalk Mobile Rescue (607 Main Ave) has been nothing short of outstanding. I strongly recommend this company.After an unsatisfactory experience with Mobile Rescue for a screen replacement, the company quickly reached out to me about my negative review. They apologized for the lack of communication and quality of the initial work. They refunded the cost of the repair and offered to repair the screen a second time for free.I am really glad and surprised that they reached out to me to make things right.
Gabriel is a magician. He fixed my dead-screen phone when I had just about given up, and it only took him 5 minutes. All with a smile. I highly recommend!
I came in for my iPhone that wasn’t charging and Matt was so kind and helpful! He fixed the phone so quickly and was awesome! Definitely recommend this place!
Highly recommend. Best service ever! So fast and such amazing service. Go see Gabriel and get any of your devices repaired. Also sells a ton of accessories!
Made an appointment to have a cracked iPhone screen repaired. Showed up a bit early, they took me, and had my phone ready in under an hour. Perfect customer service and technical repair. Wonderful store and service.
Great hospitality by the employees. love the supportive in-store customer service !!
Excellent service. Great help with fixing my phone. They were able to answer all of my questions. Very polite staff.
Mobile Rescue Tech Repair was great. Had a badly shattered Iphone 7 and Gabe was able to take care of it and send me on my way in under 20 minutes.
Gabe is the Man!!!!My friend dropped my phone in my pool and I had just had my little girl 1.5 years ago. I thought my pics were backed up, I was wrong.I raced to Verizon to help me back up, they held my phone for 8 hours and said it was backed to ICloud and I was good. They were incorrect.I went to Apple the next day to help me complete what Verizon could not do and they told me “yes everything is transferring over to your new phone you are good” then sent me home. My pics were not transferring and then my phone went dead.I don’t care about anything other than pics and videos of my little girl, so relaxing I may have lost all of her .. now I’m hysterical crying and went back to Apple where they turned me away because I didn’t have an appointment and told me to come back in an hour. With nowhere to go I did. They then said they could not help me since the phone was dead. They could try to restore it but probably could not help me. They were right this time, they did not help me at all. This is Apple in Stamford btw if you are wondering. The girls name was Raja or something? The check in girl - nasty.I found Gabe at Mobile Rescue in Norwalk and he not only saved ALL of my data.. he sat with me for 2 hours and helped me transfer everything I wanted over to my new phone. He’s patient, kind, smart and the type of person you don’t come across much these days. You can trust him, I will not go anywhere else EVER again.
Great service. Said they would fix my iPhone in 30 minutes, true to word and phone looks great. Would come back in a heartbeat.
I decided not to have them work on my phone after they asked me for my IPhone 6 pass code in order to be able to work on my phone.When I said I wouldnt give it to them and started to walk away, they changed their story and said that they did not need the password after all.I could not trust them after that in addition to their inflated prices.NEVER TRUST anyone that asks for access to your personal data, whatever reason they may give you.
I came here to get a battery for my galaxy S7 phone and received excellent customer service from all of the staff. Courteous, efficient and very knowledgeable!!
Made me wait extreme amounts of time and pay large amounts of money and my phone still barely functions. All the staff felt like they were trying harder to get money out of me then to help me. Would not recommend.
Outstanding service. Knowledgeable, Courtious, my iPhone 6s+ had a smashed screen. He even did the repair at the table out front so I was able to see. Less time than I thought and even less than they said.
Great experience. In and out in 30 minutes. Best price in area for replaced screen. And discounted glass screen protector. Would recommend!
Great service. Didn’t take long. I would recommend this to anyone who has a cracked iPhone.
On my 1st visit I experienced fast courteous service, plus the staff was super friendly. The 2nd time I broke a phone I didn’t hesitate to return and I still received the same great service. I highly recommend mobile rescue of Norwalk
I dropped my old iPhone 5 & it stopped working. I freaked out & s friend recommended I come here. Gabriel, who helped me was supportive, speedy & informative & most important Lynn, he fixed my phone in less than 20 min! Yay! Highly recommend when you have a panic tech problem.
I had a very important meeting and my HDMI cable broke (bracket cracked) so i went to MobileRescue to buy a new one. He had just sold out, so he reached behind the monitor in the store and pulled the one out that he uses for the monitor in his store to advertise specials and handed it to me and simply asked that I bring it back the next day. I am NOT a regular customer, I am just a guy who came by. But I can assure you this, he has won me over for all future repairs. Customer service is so undervalued these days, but not at Mobile Rescue!
Friendly and knowledgeable staff. Upfront about pricing, options and timing. They fixed my broken iPhone in under 30 mins. I would definitely come here again.
I have been here twice for a cracked iPhone screen, and they have been so helpful! Each time my phone was fixed very quickly. Highly recommend!
Had a great experience they were able to recover all my photos and texts off my water damage phone thank you for the your great service. You guys are awesome you saved my life best repair shop in town, I highly recommend it to anyone that needs a phone repair they can do anything.
Great place for emergency repairs and great prices. Highly recommended!
Gabe was super quick and efficient. Phone fixed in 15 minutes. Definitely come here!
After going to three other places, I finally had my phone repaired at the Norwalk Mobile Rescue. Gabe was fast and got the job done. Many thanks!
Incredible service. Super professional, friendly and reliable. Highly recommend
Every single time I go to this play this guy find a way to fix Best in Connecticut
Great place to get your device fixed! Highly recommending!Convenient location and great customer service.
Brilliant place to go if you have problems with laptops, iPads or any brand of cellular phones. They offer the best services with best prices with very speedy timeframes.
My phone was totally trashed. Mobile Rescue quickly and efficiently got me back in business! I highly recommend Gabe and staff.
Took in my 2009 iPod touch with a sketchy headphone jack. I swear by this thing - Im old-school. Gabe took the iPod straight to the back, put it under the microscope, and - 5 mins later - he had the pins all sorted out in the headphone jack.Cant beat that customer service! Ill definitely be coming back here anytime I have an issue with my iPod or iPhone.
I brought my iPhone 6 Plus with touch issues and they fixed it perfectly when no other shop could! Highly recommended!!!!
My phone was black and i walked it they fixed it fast and easy
Great experience! Gabe is awesome. Quick, efficient, reliable. Totally reccomend them.
We were referred to the Norwalk store by another store because they werent able to replace the battery in our two Motorola Moto X phones due to a problem with stripped screws. We brought the new batteries in because we had already purchased them from another vendor.Gabe replaced the batteries on both phones within a half hour without any problems, and believe me, the Moto X is not a phone that makes it easy to replace the battery. I guess they just designed it so would buy a new one every few years, but thanks to Gabes excellent technical expertise and handiwork, we dont have to buy new phones for at least a few more years.
All this guy always do a good job you always find a way to fix it this is the best place around town. .
This place is amazing they have fixed my phone twice with in 2 weeks time frame never once had a issue and Alex is was very help full threw the whole process thanks guys
Most amazing service ever. Gabriel is also kind and helpful!
Always friendly, fast service, professional! Highly recommended!
Had a cracked LCD. In and out in 25 minutes. Happy to come back here rather than wait at the genius bar.
Great service, employees are very well informed and friendly! They solved all the issues I had with my device.
Great staff and locations are all over Norwalk, Danbury... all good people.
Awesome service and very knowledgeable staff! They fixed my phone in 30 minutes at a great price.
Convenient location, reasonable prices, had what I needed in stock and was able to perform the repair much more quickly than the Apple store.
Great service and very friendly! They were able to replace my cracked phone screen in 30-40 mins tops.
Perfect screen fix and in a timely manner!
The team is AMAZING!!! They really saved the day for me!!My iPhone 6s totally died one day randomly because of a factory-related battery issue, and unfortunately, the backup iCloud option wasnt enabled on my phone. Without being able to charge the phone, I was going to lose ALL of my pics & videos from the last 2 years!!BOTH the Apple store in Danbury and the Verizon store in Norwalk told me there was NOTHING they could do - that everything was lost. They said there was absolutely no way they could do anything for the phone...Even though the battery issue was through no fault of my own!After visiting the Mobile Rescue store in Danbury & then Norwalk, they were able to charge my battery AND uploaded ALL of my pics/videos to a thumbdrive - saving YEARS of precious memories!!I really cant say enough good things about their patience and help! SO very thankful I found out about them!! Definitely try them out before you toss your phone!
Very quick and excellent service.
Mobile Rescue has saved me on multiple occasions. It has been so great to have a good experience when I have had phone problems!
Dude with the thick beard can fix anything sheesh!