Went to Lee in Norway to purchase my first car, John and Jim made it a wonderful experience and helped me get the right car for me and my family. They made it very easy and explained everything, they definitely went above and beyond.

Only been here once so far for an oil change and rotation, but so far so good.

Bought a vehicle from Lee back in July. The sale went great and I was happy with that end of things. About 10 days ago I had a sensor go bad in my vehicle. I brought it in and had them do a diagnostic and everything went smoothly and they pinpointed the issue. I spoke with Tom, the service manager/specialist and he gave me a price breakdown and gave the choice between a factory replacement or an aftermarket replacement. He told me both were the same price and that the factory part would arrive a day earlier (Monday) than the aftermarket (Tuesday).Heres where the fun began. Monday I called in and Tom informed me that he wasnt sure if the part would arrive that day. I had the vehicle towed to the shop so that it would be ready when they were. I had to call back the next day (Tuesday) to find out that they never received the part and were expecting it to arrive that day. Tuesday afternoon I received a call that the vehicle was done. I got a price breakdown over the phone and the price had jumped by $100 from the originally discussed price. The factory part that arrived later than expected was $40 more than quote I was originally told, $40! No phone call to check if it was okay with me. I will say that they replaced another deteriorating part that was $25 (PCV), but nonetheless I shouldve received some sort of call before bumping my bill by $100. I had just BARELY enough in my account to cover that and then had to borrow money from family to make it through the rest of the week.Im very dissatisfied with the lack of communication, but decided to still give 3 stars because the work was completed, they squeezed me in for the diagnostic, and they replaced the deteriorating part without a charge for labor.

Always a pleasure! Tom the Service Manager is extremely knowledgeable and always thoroughly explains the details of my visit in terms I can understand. Whether its a simple oil change or something more pressing, I drive away completely confident that Ive received the very best service.

I highly recommend Lee Auto Care in Norway. They have the best mechanics and their service is impeccable. Anytime Ive had an issue with my car I call Tom...and he gets me right in and the car is fixed. So if your having a problem with your vehicle take it to Lee Auto Care in Norway and it will be fixed right.

Best service team you can find. Dedicated and professional mechanics that have the skills to get you back on the road in no time.

Came in 1 hour earlier than my appointment was for and they squeezed me in! Very clean. Great service! Thank you.

My appt was at 2pm that day called at 4pm to find out what was going with my van went in for oil change amd sticker asked for a call back no call went in Saturday Service isnt open on Saturday van was left over night un locked no calls nothing even to explain what happened Monday Morning very very very poor management

Good service real friendly and understanding

Best customer service! Got me into a great car. Thanks lee

Fast, friendly service.

John helped me get into a much needed vehicle despite my low credit. I was able to get a 2018 Ford Taurus. Couldn’t be happier!

I was up in Maine for vacation when my car started to act up. I called Lee first thing. They were very helpful, gave me a ride back so I could finish enjoying my vacation. They could have easily taking advantage of the situation because it was transmission issues but didn’t. They had excellent customer service and they were honest. Well deserving of 5 stars.

Brought in a friends car for transmission problems. Service Manager Tom jumped right on it and performed the necessary repairs at a fair price. This is my second visit and Ive been impressed both times.

I bought my vehicle here and its the only place I take it to for all the service work. Very friendly, knowledgeable, and prompt.

I purchased a 2016 GMC Canyon and I am very pleased with the professionalism I received. This is the second car I bought from Lees and when I am shopping again, I will go to Lees. Thank you

Couldnt be happier I was getting denied at every place I went to and I went into lee and spoke with John Westleigh and he went above and beyond to get me in my first car and I couldnt be happier. I highly recommend them 😁🖒

Ended up going to Nissan dealer to get car fixed. Lee auto care couldnt find problem, where as dealership found it right off..

Highly recommended. My truck is awesome

Have done business with since 2001. Love the sales and service........ great pricing and you get treated like family!!!! Sales men WONT put you in a vehicle you dont want or a vehicle they wouldnt put their mothers in !!!!!! And the service is ......... Superb !!!!! Service manager and the auto techs ( mechanics ) WONT sell you parts or service you dont need !!!!!! An AWSOME place to do business !!!!!!!!!

Great service, always prompt. Calm atmosphere.

So here is my story. I have the not so greatest credit in the world, but i have a job and work my butt off. I needed a car to drive that was reliable, newer than my current one, and good on gas. I also wanted something fun and sporty. I called up Lee Auto Mall and spoke with Mark Valliancourt. I told him of my situation, needs and wants. Mark was absolutely outstanding. Within a few days he was able to get me into a much nicer car, newer, sportier and better on gas, which was everything I wanted. Lee Auto in Norway should be honored to have someone as caring and personal as Mark. If and when I ever decide to buy another car, I will be contacting Lee Auto to see if Mark is there. I know that this may sound scripted and such but trust me it is not as of 1 month ago I am now driving a 2013 BMW 328xi of which I bought from Mr. Vallaincourt. If you read this Mark i hope all is well, and ya i may know a bit more about this one than you. LOL

Great service and very personal, definitely recommend.

Lee Auto Norway has the best service department and the best sales people around. Go there before you go anywhere!

Great team with great work.

Great folks with great service!

Honest mechanics, good quality work

Prices to high

Not very helpful at all....

Very friendly staff

Thumbs up

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