Paul, in service, was a great help for me!My car needed to be looked at for a front wheel vibration and Paul’s technician was able to determine the issue. I had my car back the same day and they were kind enough to offer me a loaner.Thanks again!Tom

Fantastic service. Honest and timely. Highly recommend this dealer. You will only get the best service! Collin is such a great asset, thanks to him my experience is worry free.

The team at Herb Chambers always provides high quality personalized care. I wouldn’t consider going any place else. A top notch dealership providing luxury vehicles and reliable service.

Peter was very kind and caring. He explained everything to me - the whole visit was very efficient. I appreciated Peter’s customer service!

Excellent service. Respect. Explain the maintenance in detail and answer all the questions I am satisfied with. He is always willing to redouble his efforts to satisfy customers! Every time the car is maintained, Peter will give you peace of mind and don’t have to worry about any problems. He is very attentive and careful to complete the problems of our car. He is a very good person. I like his work attitude very much.

I was very pleased with the service at Herb Chambers Volvo. The service advisor, Peter, was helpful and professional and the repairs were performed promptly and as quoted. Thank you!

Came in for the second time for an inspection sticker, I was greeted with Colin who was very friendly and helpful. Colin informed me that there was an active recall on my car which he could take care of along with the inspection. True to his word recall was covered under warranty and inspection done, complete with a complimentary car wash, excellent and painless service experience with a relaxing atmosphere in the waiting area.I would highly recommend Volvo of Norwood to anyone in need of outstanding service.

The service department was very professional. They provided an accurate assessment of the vehicles issue after running diagnostics. The estimate cost of repair was given and at each phase of this repair I never felt intimidated or forced to complete the repairs needed at Herb Chambers Volvo.The car was repaired in the timely fashion. Colin kept me informed as to progress made during diagnosis and repair of this vehicleColin and the service team did an excellent job and I will bring my Volvo V90 there for future service.

A huge “Thank You” to Colin at Herb Chambers Volvo for his expertise and stellar customer service! He managed our service/collision repairs with aplomb. He kept us informed about every detail of our repairs in a timely and courteous manner. We feel completely confident that my cherished Volvo wagon got the best care EVER‼️ Thanks again to Colin an his team😊

Anastasiia was very helpful and worked with us to get us into the car we wanted, also the managers were a big help to get make it a comfortable experience definitely would go back

Prompt,polite reception...work done in an acceptable time frame..will return for future service.

Somehow, My appointment today did not show up in the dealer’s system but Peter still managed to put my car on the list. He also kindly reminded me about updating the annual inspection. This really saves me another trip to have my car inspected again. Highly recommend this location and big thumb up to Peter!

I was there not too long ago for service and Peter in Service Dept greeted me with a smile, very helpful and informative. Obviously he knew what he was talking about, giving me options as it relates with my service and finding me ways to save while keeping me a brief of what I need to get done soon for Service. In addition I love the look/Layout of the dealership/service Dept, it’s always nice to walk in there, and wait for my vehicle if needed, & have Great service!

Peter in service was so professional and nice to work with. I appreciated his communication and efficiency as he worked to get my car back up to par.

Excellent service appointment. Seamless check in/out, great communication, explanation of services needed. Services provided in timely manner.

I had a fantastic experience at Herb Chambers Volvo Cars Norwood today. I had a test drive in the morning and left with my new car in the afternoon, with a great deal on a trade-in of my previous car. Ron, Vanya and the whole team took great care of me. The process couldn’t have gone more smoothly from start to finish. In a difficult time to get a car they made it all feel easy!

Peter Brown was wonderful. He was kind, patient, and very thorough. He informed me about my options available to me during my routine service. He also interacted with my son which added a great personal experience. Peter called me as soon as my car was ready for pick up and he again broke down the charges so there were no last minute surprises. Thank you Peter and Herb Chamber’s Volvo

My experience was excellent as usual.I was listening carefully listen to carefully by the service manager I think his name was Steve who kept me updated and gave me the information I needed to make a decision as to further repairsExtremely friendly and I look forward to my next visit with you.Steve T

I am consistently impressed with the level of service provided for my Volvo at this dealership. The service manager Colin is always incredibly helpful and knowledgeable, the service is provided in a timely manner and highly professional manner and the mechanics really do a fabulous job in diagnosing and repairing issues. Overall my experience could not have been better.

Had a great experience leasing a new 2022 Volvo XC 60 Inscription trim. They worked diligently to find the exact model we wanted (color and interior). Had to wait for it to shipped from Sweden about three weeks, but was worth it. The sales person Patti Young was fantastic. She spent over an hour with us going through every detail of electronics and operation so we felt comfortable. Service and attention was exceptional.

We worked with Patti and she was fantastic. We test drove the car on Sunday, came back today with our 4 month old and worked with Patti and her team and well take delivery of it on Thursday. Professionals all around!

All was easy and perfect. Regular check and completion of a recall all done in a timely manner. Needed alignment and tires rotated, as well, which was done in an expedient way. Peter was friendly and efficient; explaining all along the way.

I would give them 6 stars if I could!! Fabulous experience at Herb Chambers Volvo in Norwood! I had the pleasure of working with Alexander, who went above and beyond to meet my needs. After spending an entire weekend shopping around at nearby dealers, I can confidently say that this dealership far exceeds the rest. From the moment I stepped foot into the dealership, I was immediately greeted and assisted by Alexander. I was able to test drive a vehicle in less than 5 minutes, which is a big deal after spending 10-20+ minutes at other dealerships before even being seen, let alone getting into a vehicle. Alexander spent a great deal of time with me, showing me all the color combinations in person so I could find the best option. He and Errol worked with me and my budget and set me up with my dream car! Alexander communicated effectively from the moment I test drove the car, all the way to picking it up and getting the keys! He even helped me move items out of my old vehicle into my new Volvo! Love me new car, and loved my experience here! Thank you Herb Chambers Volvo!

Recently had to have our brakes replaced as well as a very expensive passenger seat repair. Was thrilled that our service manager proactively reached out to make sure the expensive repair was covered by our extended warranty, something I thought we’d never use. When the part was delayed in arriving, they offered us a courtesy vehicle for a full week so we could still manage the demands of a busy family during the summer months. Great communication and service!

Very knowledgeable- had answers to questions. Easy to schedule appointment, Peter was excellent

Colin provided excellent service, clear explanation of my cars technical issues, and helpful suggestions

I had a great experience with the team at Volvo Norwood! The sales process was simple, informative and transparent. I couldnt be happier with my new car!

Dave made buying a car a painless experience.I was buying a car for my wife and when I told him I would like to have it before her birthday in two days he made sure it was ready, he even came in on his day off to make the delivery of the car. He spent a good hour in the car going over all the controls and systems to make sure my wife was very comfortable before she left the dealership. I feel like we will be repeat customers.

Volvo Cars of Norwood provides the best service of any dealer in the Boston area. Colin Ayers is my Service Advisor and does a great job. He quickly understands issues when I bring the car in and always makes the extra effort to keep me informed of progress and repairs. The facilities are first class, as is the service.

Honestly it was such a pleasure to deal with this dealership. From the beginning to the end I can’t complain. Thank you Mitch and team for such a seamless transaction! I’ll be back when I want a new one!

Peter helped me significantly. He got my car in right away as there was a concern about possible car damage from a tow and the answer needed to be found out immediately. While the car was in, even though they were quite busy, he serviced the car and recalls were also completed. I was provided with significant peace of mind after the visit and his willingness to help me out in the situation I was in was greatly appreciated!

We dropped in to view and test drive SUVs. I completely understand that many dealerships prefer appointments to be made in advance to ensure salespeople are available but we were already in the area and decided to drop in. We took a quick look around at some cars out front before heading into the showroom to speak to someone. We viewed the three SUVs on the showroom floor without a single person even so much as acknowledging us.We eventually approached the receptionist whom we needed to initiate conversation with. Despite four salespeople sitting around at desks within our sight line, the receptionist had to page them to get someone to come out.A sales manager came out, asked if we had an appointment, and then began explaining how they have an A team and a B team on weekends to allow people to have time off and therefore they didnt have a product specialist available to assist us. He then started to explain the appointment schedule, told us about three appointments between when we were there (a bit after 1:00 p.m.) and 3 p.m., and then asked if we wanted to put our names down. When we explained we were unlikely to be in there area for the next two hours, we were asked, Are you planning to buy a car today?First off, kudos to you for giving your employees time off, I do genuinely think thats great, but the rest is not my problem. If we were planning to buy a car the same day then someone could find it within themselves to help us? We needed to even be asked that question? Why else would we have gone to the dealership? To spend an afternoon looking at vehicles we were ultimately disinterested in purchasing? A sales manager dropping a litany of excuses about why no one was available to help before effectively asking if we planned to give you money is beyond unprofessional.No thanks. Well go to another dealership. The service at the CarMax down the street was infinitely better. Imagine that.

I have always been happy with this dealer. Ron Scott went above and beyond to help me in my recent quest. Colin has always been more than helpful even in the smallest of issues. Thanks to everyone who helped me in my latest purchase!

The people were great - friendly and helpful. My car was ready when promised and nicely cleaned. Waiting in the lounge was nice - bright and comfortable with refreshments.

Great staff to work with, notably Jason ONeil in sales and Colin Ayers in service. Jason provided straight forward, no pressure assistance in finding the right car for me (moving from S60 to XC90). After my purchase Jason took care of the entire out-of-state registration process. Great selection. Would recommend!

Thank you Colin!I appreciate and trust your help and suggestions.Always there to help; sometimes in difficult decisions.We have 4 Volvos in our family and feel confident in servicing with Herb Chambers Volvo.Thanks for all your professionalism!SincerelyJim Baldini

Peter was great. Unfortunately the exterior car detailing took two days and still needed to be touched up when I arrived to pick up the car. When I got home I noticed two of my tire valve caps were missing.

I had a fantastic experience with Herb Chambers Volvo Cars of Norwood. Peter in the Services department was great and they sorted the issue right away at no cost! Also, threw in a free wash! Thanks again Peter and Services team.

The entire experience was exceptional! The salesman Mitch made the entire process a breeze from the test drive to showing me the various options inside the vehicle. I highly recommend anyone looking for a Volvo to check this dealership first!

Service is always excellent and all work done is explained. Great experience! Fast service!

We had a great experience at Herb Chambers Volvo Norwood. Alexander Pease was exceptional and really took the time to get us in the car we wanted. I highly recommend buying a car from him.

I was able to schedule an appointment within a week’s time and I appreciated reminders with the details of the services I had requested. Communication about the status of the work was great. The work was completed within the expected time and my car was returned after a washing.

The staff is attentive and friendly. They provide clear and timely feedback on car repairs or status. Everything from the shopping experience through signing a lease and the first year of service has been great. Love this HC team!

Great place to bring your car in for service. Peter Brown, my service rep was very friendly and knowledgeable. He explained every little service detail smoothly and kept me apprised of progress. All work was done as requested.

I took my car for a recall and a 6-year checkup. I needed the car done that day because of a commitment early the next day. The car needed extra work that we didn’t expect but they were able to complete it by the end of the day! Very happy with this and have always been happy with the service they have provided me.

Great experience with the service department. Colin and team were wonderful.

Thank you to Colin and the entire Herb Chambers Volvo team. They are super accommodating!

Great experience working with Mitchell to lease a new XC60. Everyone at the dealership was friendly and helpful, and they made the process so easy. Highly recommend!

Anastasia and Herb Chambers provided an outstanding first time buyer experience. Very professional with a no pressure approach!

I trust the Herb Chambers Volvo team to take good care of Dagmar, my 2011 XC60. It is easy to make an appointment and get a loaner vehicle, and they are very clear about what service is being done, costs, and when vehicle will be ready. They advise but never pressure - no surprises and no hard sell. Colin And the Norwood team are tops!

Mitch was a terrific representative. He was super helpful and extremely diligent in following up on all of the details - both small and large. He made a complicated process much easier and I am grateful for everything he did. Thanks so much, Mitch!!

My husband and I live 4 hours away we were told we couldn’t put a deposit down so we made an appointment for 10 am to come buy the car. The woman texted us at 9:37am saying the car was sold. She didn’t even have the decency to come out and tell him herself when we arrived. Two stars because they filled our tank. The general manager was nice.

I just wanted to write in to say I went to your showroom today with my son and husband and the service was absolutely horrible. We were not greeted in the showroom by either of the two receptionists and when someone finally came over to us, she immediately made a judgement that we could not afford a top of the line model when we said we wanted to trade in our Honda Accord. When I commented that I wanted a black XC90 with cognac/camel leather interior, she said I would have to get the top of the line for that so only black, charcoal, or blonde would be available. I quickly let her know that the camel was well within our price range and walked out. This dealership has lost our business and we will go to Natick instead.

Peter and the service team were friendly, helpful and considerate. As usual, the service at Herb Chambers Volvo of Norwood was a 10 out of 10!

As always, the service staff at Volvo of Norwood did an outstanding job on my XC90. Colin is the best, not only in his role as Service Advisor, but also as one of the nicest people Ive ever met.

Couldnt give it no stars! This place does NOT honor their price match guarantee! 😒 dont fall for the false advertising, go elsewhere shop around better prices elsewhere dont even bother shopping here, as I found out I saved $3,750 at another local dealer that herb chambers WOULD NOT PRICE MATCH 😎Overpriced crook

Mitch was very professional, easy to talk to, not at all pushy. He answered all our questions and was very patient. So excited for my new Volvo! Thank you Mitch and Volvo of Norwood.

Usual awesome service from Herb Chambers Volvo. Fast turn around, even when parts need to be ordered. Excellent communication, friendly staff, five stars!

The sales person - Jason was the worst sales person I’ve ever had in my experience buying cars. No follow through and poor communication skills. He was also not very familiar with the car features. It was pitiful.I’ve bought many cars at other Herb Chambers locations and had excellent experiences.Even the sales manager was terrible. After waiting at home for 2 days for the car to be delivered, I finally received it on the 3rd day. The sales manager offered me a Volvo hat for giving up 2 days of my time. What an insulting action.I would never go back.

Polite. Explained the process, and price. Wait time was expected. He did a good job.

I went to the dealership to see a pre-owned BMW I was interested in. I found the service provided by Alexander to be average at best. He was nice enough but didnt go out of his way to make the sale. There were several factors that contributed to this. I really liked the vehicle and followed through on the purchase. When I arrived to pick up the car at the agreed upon time it wasnt ready and it appeared that Al had completely forgotten about it. He did apologize but we had to wait an additional 30 minutes while the car was detailed.Not the best experience and I would have to give it much thought about purchasing a vehicle at this dealership in the future.

Everyone made us feel secure and were helpful at all times. Nobody tried to squeeze us which meant a lot especially since my grandma was purchasing the vehicle. Refreshments were readily available and even though we were at the dealership for about five hours, it felt like twenty minutes. Spanky was memorable, not just because of his name but because of how he treated us. He was helpful, enthusiastic, and wanted to make sure we got the deal we could afford. Simeon also assisted us directly in finding the vehicle and brought three different cars for us to view and never got frustrated when we asked to see another. Desi came down once the vehicle was purchased and helped us with all the paperwork and walked my grandma through everything. Simeon also was present during all of this. Finally, we were referred to Fernanda who finalized the paperwork for us and sent us on our way. She stayed after hours to make sure we got everything done the same day so we could drive away in our new car in a few days instead of a week or two. Can’t say anything bad about anyone on the team and the individuals I mentioned were extremely helpful. 10/10 recommend this business and you should ask for any of those people if you want a great car buying experience.

Ive been servicing my cars here for years. Mainly dealing with Colin and Peter. Very professional service, pleasant experience evey time, highly recommended!

Peter at Volvo of Norwood is great! He goes above and beyond to solve problems and make sure the customer experience it top notch.

The service at Herb Chambers Volvo in Norwood has always been exemplary. Colin Ayers in particular is the reason I service my cars there. He’s always honest and fair, highly recommend.

Peter is great to work with. Appreciate the great service.

Colin is always pleasant and friendly when dropping my vehicle off for service. My experience with Volvo is always 5 stars.

Colin, Dave, and the service team have kept my Volvo running smoothly across many miles! Very appreciative of the level of care and attention to detail the team always brings, something that’s seemingly so hard to find these days. Five stars for sure.

Great service, fast easy and convenient. Very happy

We had a great experience with Ron today, very elegant dealer in a quite nice place. Looks like the building is renovated and super lux.

I traveled from RI to purchase my car from Dave Nadeau 4 years ago even though there are Volvo dealerships much closer to me and I continue to service my car there because of the way I was treated when I was buying it. The service has been exceptional. The staff is courteous, friendly and very helpful.

Their customer service is excellent! The waiting area, adjacent to the sales area, is clean and beautiful, complete with water and snacks! Colin does a great job helming the service desk. Highly recommended.

Patti was excellent, got us into the car we wanted at the price we were willing to pay. We were very happy with our experience.

I had the pleasure of working with Mr. Jason ONeil and Mr. Mike Gilbrook when I purchased my 2018 Lexus NX 300 hybrid on 2/17/21. Mr. Gilbrook provided exceptional customer service, working diligently and effectively to meet my budget and provide the comfort and satisfaction I sought for this purchase. I enjoyed my experience and highly recommend Herb Chambers Volvo, specially Mike Gilbrook.

Patti Young was our sales person as we explored the Volvo XC60 as our next car. She was very knowledgeable and has years of experience selling Volvo products and multiple awards for excellence. She walked us through the process and provided accurate information about the car, which we are now driving.

Fast and friendly service. Steve answered all of my questions and kept me informed of service time.

Service is reasonable and they are helpful, but they never have loaner cars available and it can take up to a week or two to schedule an appointment if you need a loaner car.Part of the reason my car died at the side of the road and had to be towed to them was because I couldn’t get an appointment sooner than a week to have it seen because there were no loaners available before then.

Mitch was a pleasure to work with. He was very knowledgeable and respectful of my time. He even accommodated me when I had to purchase via text and all of my paperwork was prepared when I came in to sign. Greatly appreciated the low pressure and customer oriented approach!

Definitely recommend Volvo of Norwood. Mitch was very accommodating and worked with our needs to get the right car for us.

I just purchased a 2019 used vehicle from Volvo Norwood. Upon getting it home I realized that the drivers headlight was cracked and will not pass state inspection.The Registry of Motor Vehicles requires that the lenses on the lighting devices and reflectors required for a motor vehicle must be intact, clean, unobstructed, and free from cracks. 540 Code. Mass. Regs. § 4.03(10)(d) (2008). “ This is a nearly $50,000 car with only 20k miles on it, not some piece of junk. I expect to be able to pass safety inspection in my state with such a purchase.After my purchase, I received several emails asking me to reach out to GM Errol Gaudette if I had any issues. So I reached out to my salesperson and to Errol Gaudette, the GM. Errol proceeded to basically ignore my emails and push all ownership of the situation onto the salesperson.After some back and forth, my salesperson told me they would not assist with repairing the issue and my only option is to cancel the sale.Not so easy when I’m an hour away, have already traded in my previous vehicle, cancelled the loan, insurance, and registration. A lot of work to just remedy a $900 repair on a $32,000 used vehicle. Errol has still not contacted me directly.I feel this is an absurd way to handle this issue, and the GM Errol has shown no ownership or communication. This transaction has demonstrated to me an outstanding lack of leadership and integrity for the Herb Chambers brand by Errol Gaudette.

Very polite, friendly service, even finding coupons to help save us money. Colin Ayers was extremely helpful with explaining what needed to be done to my car.

Mitch was awesome with helping my sister and I get into a brand new Volvo XC60. Great experience all around, thank you Mitch for make this process harmless. We will definitely stay with the Volvo family.

As usual, timely response and service, always effective, well explained without undue delay.

My wife and I went to the Volvo dealership to buy a new car and the whole experience was 5 stars.Our sales person was Mitch and he was the best. The finance ladies were awesome everything about the sale went smoothly and easy.Thanks for the awesome experienceRich and Yasna

Leased a Volvo from Mitchell, he did a great job listening to my needs & budget, showed me something in my Budget & did not seem pushy in the process. I would recommend his process in the stress of looking for a car.

My sales person, Mitch Collins, was incredibly helpful and patient. He is well informed about his product . He has made this an easy experience and I would recommend him to everyone.

Excellent service… as always.

Colin is the best! Always keeps me updated on time, price and options! If he tells me something, I can take it to to the bank! I’ve bought 5 Volvos, and he’s serviced them all! I wouldn’t go anywhere else!Bill C.

Peter was very courteous and professional. 5 Star Setvice.

As always, excellent and seamless service. Peter at Herb Chambers in Norwood is always a delight to work with.

Its always a great experience! Well attended with a job well done.

The only reason I give 1 star is because 0 isn’t an option. Purchased a $21k car from here - I was told to go get my car inspected then send the receipt for reimbursement; sent the receipt, received an email back but NO reimbursement (it’s been a month).I noticed 3 days after picking up the car that the brakes were grinding, I brought it to the sales associates’ attention and asked when I could bring the car to be serviced; I was told “the mechanics said they’re fine.” “It wouldn’t pass inspection if the brakes weren’t good.” I took the car to my personal mechanic and the car required new rear brakes AND rotors. I also noticed a few days after picking up the car SHAREABLE SIZE EMPTY GUM PACKS UNDERNEATH THE FRONT PASSENGER SEAT!! How was the car detailed and something so noticeable went unnoticed?! Just horrible customer service, I wouldn’t recommend anybody to this dealership. They literally didn’t care about my safety when it was brought to their attention that the brakes were not serviced before I picked the vehicle up! They sold the vehicle then showed no care after.

Very reliable and consistent service. Great people. Using this dealership for more than 15 years. Always satisfied.

Everyone at Herb Chambers Volvo has treated me well for several years. They are all very knowledgeable, courteous and kind. I will be buying my next car from them.

Service tech did a fantastic job of keeping me informed and my expectations on what the service would cost.Definitely will use them again should the need arise from my Volvo needing sevice.

Always a great experience bringing my car in for service. The service team is A+ and extremely professional.

Colin is an amazing service rep who consistently goes above and beyond. I can’t say enough good things about him!

The car seems good, and the salesman Jason was friendly and respectful. Jason ran out to get our chipotle order as we waited for the XC90 to be detailed.The reason this is not a 4 or 5 is that when we sat down to fill out the financing paperwork, the business manager Fernanda was RELENTLESS about pushing additional warranties we did not want. My wife and I must have said NO 30 times. We ran out of patience to say it nicely and she still pushed it. She even told me I am going to be sad if you dont get this. So apparently, in addition to being expected to buy something I had no interest in, I was also responsible for the emotions of the staff and to make sure the dealership was happy.Eventually she told us she found a way it would only cost $3 more a month. So we agreed, mostly to finish the transaction and get her off our backs as it couldnt have been clearer we didnt want the product (also it was apparently 2 products not just one). Well, it was not $3 more a month, it added $6,500 to the financing and she had withheld the fact that we could have a whole 1% lower APR, and a year shorter term (with a monthly payment $60 less) if we didnt add the UNWANTED warranties. In fact, I had been crystal clear that I wanted to see the APR options before we signed and they kept withholding them.Well, she didnt even stop when I called out the bait and switch. I almost called off the whole thing and had to raise my voice eventually just to get her to TAKE OFF $6,500 from our financing for 2 products I DID NOT WANT. It was by far the worst transaction I have ever had with a sales person.I realize that the reason they refused to talk about what the APR would be and rather tried to get us to agree to a monthly price was so they could try and sneak in an extra $6,500 we didnt want. It never made sense to me how they kept talking about a monthly payment when we hadnt even gotten to APR (they kept saying $590 a month, but the TRUE COST would be $530 a month if they werent trying to smash a warranty into our deal). They hid the options from us and had I not essentially yelled and threatened to pull the plug, we would have been on the hook for an extra year of payments and an extra 1% + of APR. Unethical at best and possibly illegal as she NEVER explained the TRUE COST of the products she was pushing on us that we NEVER WANTED in the first place.THEN, we got home and noticed the contract still had the incorrect trade in on it. Wrong VIN, wrong car. I had pointed this out to her, but she was so focused on fleecing us apparently she didnt care that the documentation was wrong as long as they got their $6,500 for warranties. SO that means we will be delayed in getting the insurance changed, and likely have to drive back to the dealership though I refuse to talk to her again so we shall see how they fix it.Still fuming about the Three Card Monty they pulled. Its such a damn car dealership cliché, but is also the reality. I learned my lesson. Its likely the last transaction I will ever do with a dinosaur dealership like this. Ill be sticking to options where you can clearly see the APR options, terms, and payments ahead of time. Carvana or True car type of thing. Or get financing from the bank ahead of time. I shouldnt have to worry about getting pickpocketed when already making a $45,000 transaction. I cant trust them.If it wasnt for Jason making a Chipolte run, and the fact that I think we got a good deal (though I had to fight tooth and nail to just get information on the terms and had I not yelled we would have likely pulled the plug at the final minute) this would be a 1 star. I dont believe Jason was in on the grift, but who knows.If you do need to go to them because they have a good car in stock that you want, get financing elsewhere. The extra warranty may even be a good product, I really dont know and dont care, just dont lie to me, dont withhold information, and dont sneak in thousands of dollars to my financing that I clearly dont want.

We enjoyed the whole experience purchasing a new XC40 for the family. Alexander made his best to let us test drive what we want. We made the deal in less than 5 min. We will for sure com back again in a few years.

We bought two Volvo XC70s from the Herb Chambers dealership in Norwood, and performed all services with them for over 12 years so far - we, the kids, grands and dogs have always been very happy with the excellent post-sale experience and value-add by Dave, and meticulous service and extra help by Colin. We recommend them to friends and family with no reservations.- Spencer & Sally Jones, Westwood MA