My pregnant wife & 2 year old daughter and I had a truck battery die in a parking lot about a mile from the store and when I called to inquire about a replacement / what to do in this predicament, Nate answered and said i was in luck. He was just about to go on his lunch break and offered to drive the new battery over, and replaced it for me out of the kindness of his heart and on his time. Above and beyond great service. He should be commended for his do the right thing approach and was professional and friendly throughout the ordeal. Made a bad situation for me infinitely better by coming to the rescue.
I wish I got the guys name...but, he was extremely helpful! Needed a new wiper blade, he recommended a good one, for the best price, and offered to install it for me on the spot!!! Thank you for going above and beyond...Ill be paying your kindness forward!
Diy. Parts and tools. Pleasant atmosphere. Helpful staff.
Needed an oil filter and oil for my work truck. The previous oil filter was installed without the gasket from the service garage. Oil all over. Called store and Ryan took care of me got items ready so my wife could pick up and I could fix and not miss work with a down truck. Many thanks to Ryan.👌👍
Tim was great! His service was top-notch. Highly recommend him. Many Thanks
Have to give a serious shout out to Zach W. When I purchased my head lamps, he volunteered without any hesitation to install them for me. I was ready to spend some time in my garage, but his effort saved me a lot time. Couldnt be more grateful. Thanks Zach!
Very helpful I was doing some work an was misinformed by a youtube video an the guy I talked with at autozone on puetz got me the right parts an a few tips that worked an saved me alot of extra problems wish I could remember his name
One star is being generous. I went to this location on 09/10/20 after the battery in my car died at work. Arrived around 7pm to have my battery tested to see if I needed a new one. The guy working was very rude and had a bit of an attitude, but I attributed that to it being close to the end of the night. Turns out I was going to need a new battery. I asked if I could purchase one and have it installed. He said he had to ask his manager. Came back out and told me that his manager said due to the weather he wasn’t able to install for me (mind you it was BARELY sprinkling). My car had died from being turned off for the test. They jump started it and told me I could try another location for the install. So they were able to jump start my car in the weather, but changing the battery was apparently too much. Very disappointed since this location is so close to home, but I will not be returning there, and I wouldn’t recommend this location to anyone else.
Great people in and out fast
My FAVORITE auto store EVER . Every employee has gone above and beyond for me in finding the correct custom parts to finish my mini Cooper build. They were very patient and very knowledgeable, without them Id still be stuck..THANKS GUYS !!!!!!!
Its autozone and its kids working there that have no idea whats going. Like paint codes are not in the owners manual. I didnt want to be rude to him I know hes just trying to help. But dont give info if you dont know what youre talking about. They should hire people that know about cars and what parts do.
Got to use the their scan tool for free to check what code the check engine light is. Then a nice print out of what the little scan tool found. There is no better place
Great staff & service!
It was quick in & out.
They usually have what I need. They just have no idea on how to check people out quickly. I was the only one in the store and was standing by the register with my product and my payment in hand and still had to wait for someone to come ring up my purchase. There should always be at least one person watching the register and ready to ring people out.
They are not the most economical of Auto parts stores, and they will install a new battery, although they dont want too.
Polite. Had parts ready when I came in.
Helpful friendly staff...
Good everything, people, good stocking on everything .Just Great!!
Very helpful staffZach was extremely helpful in finding the right items for my car
My wife needed a can of Plasti-Dip for a project. She said that auto stores would have it. I went to AutoZone and asked the counter guy. He showed me right where it was in about a dozen colors. A successful mission and on my way in 5 minutes.
Great customer service
AutoZone is pretty straightforward. You go in, you get what you need, you leave. Of course the staff is knowledgeable about cars but something that I particularly like is that you can go there to get a diagnostic read on your car if the check engine light comes on. Thats something I had to do last week, and thankfully, its a free service.
Customer service here is great. They are always willing to help with any questions.
Ive had nothing but fabulous experiences here! They are ready to come out and check your car or change a quick filter at almost any time of the day. The individuals working are friendly and great at remembering you!
Excellent customer service and friendly staff. I was able to find specific items I needed through their guidance of where the items were located, rather than having to search the entire store multiple times. They also called and had another store pull a part that the store I was at was out of stock of that part. Definitely recommend for any auto related items.
I went there and the manager was rude and didn’t seem to know much of anything. She literally told me to try a different Autozone!! Very dissatisfied with the service I received. I had to drive across town just for a light when I live 1 block away from this location Oak Creek store# 1987
In an out, fast. Found exactly what I needed. Representative was staying busy when I walked in and was waiting at the counter for me when I walked to checkout. Ill be visiting again. ✊
Stopped in for a new battery for my car. Told them the vehicle make and model and they pulled up batteries that would fit my car. Turns out what they sold me doesn’t fit in my car and now they are saying I can’t return it. Battery hasn’t even been used or in my possession for 24 hours.
Good staff. If item is not in stock, they helped me find a location that had the item in.
Clean. Staff knew where stuff was and were helpful
So, basically got told they had a product there and will reserve the other half elsewhere... i wait a day to pick up, go to the other place first... they didnt place the product on hold, went back, they did not have the product. Had to wait another day to get what i needed. One person is friendly, the other doesnt want to be bothered. I truly prefer advanced auto... never purchasing from auto zone again.
I was there a couple of weeks ago and this really nice girl helped me with wiper blades and she put them on for me. I will be doing my shopping there as needed because of the great customer service.
The staff is patient and helpful. Each time I have been there, they have helped me figure out the product that best suits my needs. 10/10 in stocking the right products. 10/10 on service.
Been going there a long time. People are helpful but do your research before you go in and buy anything.
Great place for the DIY. Pleasant sales staff always willing to assist. I save a lot of money by purchasing high-end fluids and parts from AutoZone and replacing, refilling, and repairing myself...and if for some reason the dont have a part on hand, they are happy to order for you.
General auto parts store. Helpful staff and good discounts if your signed up.
Had the wipers blades I needed and with just having hand surgery, they installed them for me. Great service.
There to customer service good lady that helped me was very polite and helpful
Even with the extreme cold and short staffing, they were able to help me buy and change out my battery. Great service!
Great service!! By far my favorite autozone
The employee here are awesome.
Great people! Went the extra mile to help out! Thanks!
The tech did a good job putting in the light bulb.
Helped me with a part I couldnt find. At first the service sucked but improved over time.
Very nice staff. And helpful.
Amazing Customer Service: Found the item I needed right away, gave me options, and installed the parts for me!
Friendly staff prices are kinda high. Rewards program could use some work.
They are ok, they are helpful there
Most of the staff here are pretty knowledgeable about autos. I love there tool loaning program!
Most of the time has what I need.
They dont have enough stuff for fixing your car. Alot for dressing it up though.
Thank you for testing our check engine light.
Very helpful with my auto part
Helpful staff, its clean, and great hours.
Very helpful
They always have what I need
Just needed a headlight bulb. Pretty straight forward.
Excellent service,
No help bad service
Anytime I go there people are so lazy they don’t wanna change any lightbulbs they say it’s too complicated and I take it somewhere else and it will take a freaking minute for them to change the light
Quick fuze needed
Very helpful people.
Good customer service
Great Place, very helpful
Very helpful staff
Loaner tools, have most parts in stock or available from another store
Very friendly
Needed turn lamps for Janes car
Excellent service
Always has anything you need for your car
If you get the right counter person its a good place, the wrong counter person not so good
Always helpful!
Good value
Great service!
Too expensive
The had what i needed
Helped a lot
Short staffed!!!!