Yesterday I bought an electronic multimeter by GB. Terrible device.Thought it might just be me so I went to Amazon to see what the reviews said. Three pages of one star reviews told me I was not alone. This morning I took it back to true value and I was told that since I had opened the package I owned it and to forget returning it. Untrue Value evidently does not stand behind the products they sell. In fact the guy accused me of taking it home using it and since I was done with it now I wanted my money back. The irony is I had already gone to Home Depot earlier in the morning because I really needed a voltmeter and so I bought one at Home Depot it was sitting in the car outside. I noticed that on Amazon they were selling the same meter for 30% less. That did not bother me because I like to support small stores instead of the big box stores. Well I think I’ll support the big box stores. At least they stand behind their products.Too bad because this was always a store I enjoyed going to in the past. Never again.

Good place they have stuff you cant find other place. Its a real old fashioned hardware store

Always a friendly staff willing to help! Thanks for being our local hardware store.

A great little mom and pop store. Id rather give them the money then the giants

Shelves are barren. Good luck finding what you need. People are nice, but the place looks like it going out of business.

Great little hardware store with lovely customer service.

Helpful and thorough customer service. Great place to find window cranks for older windows. Thank you for being there!

Really nice guys, who know what they’re talking about, and hard to find parts to South Florida-centric jalousie window cranks, aluminum lubricant cleaners, etc. this is the kind of hardware store I like. Easy in, easy out.

Best shop in town. You want honest knowledgeable service? Come here. Stop walking around lost at the big box stores where employees are to busy to care.

Jim made 2 duplicate keys in a few minutes, in and out. Very easy and quick.

This is a very nice hardware store. The people are very helpful and knowledgeable.

While about the size of one aisle from one of the big-box home improvement stores, this small shop easily makes up for its limited products with expert knowledge and caring staff. Ive never been there when there werent more staff than customers ready to help you find something or explain how best to go about a project and what you might need for it. I would highly recommend stopping in here before heading to another store.

Always great customer service. They usually have whatever I need and pricing second to no one.

Took 7 window frames to Collier to have screens replaced (after trying to do this with Hanna Hardware). They gave me a quote to replace the frames and screens that was less than the price Hanna was charging to replace only a couple of frames and screens (3) and screens only (4). They had a delay in getting delivery of the frame material but called me and let me know. Called me when new frames and screens were complete - great job - very happy - gladly recommend them to anyone looking for screen repair.

A little higher prices, however the service and knowledge you get from this place is excellent. Its very conveniently located in my neighborhood so a lot of times I just go here instead of making the drive down to Home Depot. I like supporting the small guys too. Their employees just know what theyre doing.

Outstanding service and advice for my small project! I will definitely be using this neighborhood gem again. Friendly folks, convenient location.

They have what you need when you cant find stuff at the big box store

I just love going to this store the people are always friendly and know what they are doing and they are also on the money when making keys. I have never had to return a key. Thank you for all your amazing work.

Always friendly and knowledgeable. May be a bit more expensive (not that much though) than the mega-stores but they also carry many specialty items that the larger chains do not. I would choose to do business with this True Value HW over the others big stores any day.

I needed some odd sized washers and bolts, they had the largest selection Ive ever seen. The gentleman that helped me was very knowledgeably and friendly. This is a good old fashioned real hardware store with items that youll never find in HD or Lowes.

The best local hardware store around. Awesome staff and quick stress free buying experience.

If you need that odd piece and dont know where to look, just ask the people in this store. They have never let me down and always try to find a solution to the problem I am having.

Love that store, staff is so helpful and friendly

Old fashioned, customer centered service. A pleasure to shop here.

They have pegatanke!!! Amazing cold Welding stuff

The staff was very friendly & helpful. I will keep giving them my business.

Very friendly service. They helped me find exactly what I needed. Will be back for sure.

This company is a thief I order something online ship to store took too long to get here so I had to buy the product from another company I sent an email requesting a refund its been over 30 days and I still didnt get my money back. Not to mention I sent an email asking for a refund and never received a response

Stand-up business...apologized for something that other businesses would ignore. I will continue to support this business.

Local but way overpriced. Very expensive better off at lowes or home depot

Love this place

Great service and selection

Thanks for helping with wall anchors :)

Always excellent service!

A full service hardware store with personalized service

Knowledgeable staff Very accommodating

Screen repair, paint, tools, hardware, plumbing, sprinkler, electrical...its all here. Friendly people.

Great service.