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Executive Automotive Service Of Ocala
6355 SW 38th St, Ocala, FL 34474, United States
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Executive Automotive Service Of Ocala
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Tr
Review №1

I called to make and appointment to get and oil change, they said 4 pm I was really worried my car would not be done by 5 pm when I get out of work. By 4:40 pm I received a call that my car was done. The process was quick and efficient. All of the employees from the front desk to the mechanic that worked on my car was very friendly and helpful. I will be returning for my next oil change or for any other mechanical needs that arise.

Su
Review №2

Everyone is so nice and helpful. I had my breaks changed and then they began making a grinding sound. I took it back in and they thought they had it fixed but it began again. I took it back in and they made sure it was fixed and did not charge me . They are reasonably priced and they stand behind their work. The ladies that work there are super sweet too. You can tell by watching them with other customers that there is a lot of repeat customers and they get to know them personally. Will definitely keep going.

Pa
Review №3

Stopped in with a minor problem on my way out of town. Andrea walked with me outside and quickly took it to the back . I was on the road in just minutes. Thanks to Andrea for professional and speedy service!

Fr
Review №4

Love this place Rich is very knowledgeable with my Chevy cars and my Mopars

Ke
Review №5

I got a 2004 Chevy van from them and they was really helpful and nice and worked with me and my family on our price range and what we was looking for. They stand by what they say and have a good warranty and servicing for a vehicle you get from them.

Mi
Review №6

Purchased my son his Toyota Tacoma from these guys I will say they made this deal smooth and easy. No haggling no back and forth. Andrea helped us she was very kind and professional. We would purchase another vehicle if and when the time comes.thank you so much my son loved his truck!

Pe
Review №7

Best and most honest repair shop around! Im lucky to have found them and dont plan to go anywhere else! Great staff as well. Their honesty saved us several thousand dollars on our hybrid.

Mo
Review №8

I trust this business because they always do what they say at a very reasonable price.

Sh
Review №9

Rich and his team have been servicing our cars and handling repairs for years. I know I can rely on them to provide honest feedback, perform services well and all within a reasonable price.

jo
Review №10

Great work, always honest, on the job with best quality ever, check this 65 dart with 360 under hood, they know what they are doing.

Pa
Review №11

Went to go possibly purchase a car. I didnt even start. This is a repair shop? Looks as if they always jump start it because battery access in the trunk was already off ready to jump. Once the car was started, no A/C. I was told they ordered a battery, yesterday. I wouldnt purchase a car here. For me contacting them the day before saying I was looking at a particular car, youd think theyd make sure it started. For a repair shop to sell a car that wont even start says alot.

Cr
Review №12

Richard took in my daughters car as one of his own and made it look brand new!.Got the dent out within minutes of being at the shop and then had the car finished within 3 days! Very friendly and very professional place! Highly recommend!

Eu
Review №13

From Andrea in sales, to Orlando in service, to Rich the owner, this place is very much worthy of 5 stars. I own a service contracting business that utilizes 5 to 6 vehicles yearly. I was in need of another van and found a very nice used van at executive. Minor issues got taken care of by service. Rich even phoned in to say hed spotted another van for me at auction. Now THATS looking out! This place predominantly deals with the classics but their service bays do stay full with general service. I am to be a definite long term customer.

to
Review №14

My Buick Enclave had over $8000 in damages. I was dead set on trading it in as soon I it was fixed. Executive did an amazing job and my suv runs great. I love the car and I am keeping it. Ty Executive Auto for the time and effort you put into my vehicle.

Ed
Review №15

I am a self-proclaimed albeit amateur gear-head, who recently traded in an under-warranty 2016 muscle car for a 1969 Chevy Nova SS. OK, Im a geezer, so I wanted to have a reputable auto repair facility to do work on my new 50 year-old car. I read the reviews. Enter Executive Auto. Customer-centric from my walk in the door, my repair request was handled quickly and pleasantly. I understood ahead of time that I would need to leave the car. After assessing the issues, Rich, in appropriate detail let me know what should be done to correct my concerns. No pressure, just a guy who loves cars giving me the facts. End result: Rich and his qualified technicians mitigated my troubles with high-quality workmanship. I wanted a lasting relationship with a great repair facility. After a 10 minute, post-repair test drive with Rich, I realized I got it. Executive got my confidence.

Jo
Review №16

Neat place! Looking forward them to paint my truck soon.

St
Review №17

Good valueGreat workEnjoyed the people

Ac
Review №18

Nice well kept shop. I had my headlights restored and these guys did a great job. Even took care of my foglights that originally look unrepairable!

La
Review №19

The staff is incredible! So friendly! The fastest place I’ve gone to for an oil change and at a very reasonable price! This is the only place I’ll go now :)

Be
Review №20

New paint and body work along with some mechanical fixes. They were very professional. Kept me informed as to the progress of the work being done. The work was excellent and I would highly recommend them.

Jo
Review №21

Took my car in for paint and some mechanical work. The final price was lower than the estimate. They didnt replace anything that didnt need to be replaced on the mechanical side and the paint job was excellent. If you need restoration work or mechanical work for your daily driver, this is the place to go in Ocala.

An
Review №22

I was going to leave my review when I first started back in April of 2019... but I thought I would hold on that to test the waters 😉 and I’m glad I did . Working at Executive Automotive for Mr.Richard & Mr.Davy has been educational & motivating in a way where you just want to better yourself because they also want the best for you . I feel like I’m a part of the family here. They’ve taught me so much that I have taken in and I will take with me for the rest of my life . I love what I do, I love my customers & I love my job. It’s been my pleasure being there . See you guys there .

Ho
Review №23

Andrea got me an oil change appointment the same exact day I inquired about it. I just had my 2nd one with them today. The first one they had me in and out super quick! Today however I had a oil light on and Rich pulled me back to show me exactly what was going on and explain to me what needed to be done. Then another person (can’t remember his name) went over pricing with me and I accepted. I’ve never felt comfortable at a mechanic shop before but today I did, and did not feel one bit of taken advantage of like I felt in the past. I highly recommend this shop and I for one will be going here for oil changes and maintaince as long as I live in Ocala :) oh also the prices were very reasonable!

Mi
Review №24

Friendly and knowledgeable staff. Clean nice waiting areas

Br
Review №25

Thought on this for a good week, Heres my review.CAR: 2/3 stars STAFF/EXPERIENCE: 0/2 starsI purchased a 1989 Toyota Pickup from executive earlier this month and have to say I love the truck. Always wanted one of the smaller trucks from the 80s 90s and the previous owner of this truck did a lovely job taking care of it. And Executive did a fantastic paint job on it. HOWEVER. A few problems arose only after a week of ownership. A major one being the failure of the clutch slave cylinder the night I got home with the truck. Now this is not a part that fails suddenly. Most likely it leaks over time and the hydraulics no longer work. Fairly similar to brake hydraulics. The reservoir was bone dry giving me the idea this has been an on going issue. So that means 3 possible things1. Exec. noticed this issue, decided to ignore it, and sold the car under the assumption it wasnt their problem.2. Exec. didnt notice the issue, sold the car under the assumption everything was fine.What you must understand though is that this is not an expensive or labor intensive repair, neither is the diagnosis. Were talking under $50 and an hour to replace the slave. Im 18 and figured out the issue within seconds as the reservoir is clearly marked and the cylinder was smeared with old fluid that had leaked out. Exec had this car for well over a month and for them to not notice this issue makes me question their knowledge and practices. A simple fluid check would give you all the answers, even just looking at the slave you can tell its bad. If they did notice, and continued on without replacement, I Seriously question their practices and suggest many buyers beware. This is not the sole issue however, there was a problem with the steering and when I brought it up after the test drive to the sales rep. they just denied it was there lol. It was merely the steering hub rubbing on the horn button and i fixed it in seconds with wd-40. Again, a super simple issue that makes me wonder what kind of hands this truck was in for the duration of its stay. And for them to deny it and lie is almost alarming. Especially if it could have been a more serious issue with the power steering etc.Oh and the cold start injector was dirty which took like 30 minutes to clean. Like come on.Otherwise theres not much to say. I love the truck, or else I wouldnt have bought it. The issues described are just a nuisance. Rich, the owner, can come off as rude. In fact the whole staff was a bit wary of me until they saw money. The one woman i test drove with was very sweet, and she was actually filling in for the sales rep who was often absent for half the day when i tried to call. Oh well. In the end i got the truck so i call it a win.

St
Review №26

The staff were very helpful and polite. I had a 2 oclock appointment and they took my car back right on time. They are my new mechanics.

De
Review №27

The staff was wonderful and my car was done on time. Will definitely be back.

Ri
Review №28

Their service is great they are friendly people. The work is high quality and extremely fair prices the only place I would go.

Li
Review №29

Fabulous people, great customer service and true to their word!

Sa
Review №30

I have been going to rich since he has started his business here at executive automotive And because of his unbelievable knowledge behind cars; i have seen his business grow. It has been inspirational to say the least. I am a single mother and his prices are more than fare! Rich and his family will always have my business!

Ja
Review №31

Always quality service and friendly atmosphere.

Ro
Review №32

Great customer service, purchased vehicle and could not be happier, easy to deal with. Would highly recommend. Will go back for service on this car and other cars also.

Mi
Review №33

Highly recommended! Always on time. Ive been taking my cars here for many years without any problem. Everyone is welcoming and they thoroughly explains the services that my car needs.

Ro
Review №34

Ive taken my SUV here several times over the last year and had a wide variety of things done to it everything from small technical things like small parts in my steering column 2 interior to also paint and body work and they have not failed me. They have done a wonderful job

Da
Review №35

I purchased a set of tires from Executive Auto. I was taken home by one of their agents and picked up when they were done. I also had a tune up done yesterday and they brought me home and picked me up when done.Professional in every way I would Recommend

le
Review №36

I want to say thank you for fixing my Jeep I will definitely be back

Ar
Review №37

Great service..everyones so personable..and they did a great job..my SuV looked brand new when I picked it up..and it was done the time frame they told me..I am happy!!! 😄

Sa
Review №38

Love Executive Automotive! Always friendly and professional! Goes above and beyond every time!

Ma
Review №39

Very satisfied with the outcome of the repair that was done to my car, thanks to them my car looks brand new! I am glad my boss recommended me going to them. Andrea and all the staff provided me with great customer service from the beginning that I went in the shop and therefore I would definitely recommend going to them, you won’t be disappointed! Thank you Andrea and Rich :D

Si
Review №40

The team here is absolutely amazing! I’ve brought all of my cars here throughout the years and I’ve never had a bad experience. From oil changes to body repairs, the work is never short of exceptional. Rich works diligently and is hands on with all of his repairs, and his prices are always fair!

Do
Review №41

My experience is still going on, as I am also having my truck done

Lu
Review №42

Extremely knowledgeable and most importantly professional..

De
Review №43

Honest! Upfront about what is and what isnt wrong with your car.

De
Review №44

We just had work done on our car at Executive Auto. The shop did excellent work at a reasonable price. We were very happy with the work, price, and service. Definitely 5 stars.

Sa
Review №45

I love Rich. He is very awesome and honest with his work. I have been coming to Executive Automotive Service for years. If anyone who have trouble with the car or need body work this is a great place with great deal!!!!! Come and check it out yourself!!!!!

Je
Review №46

Great body work

Ga
Review №47

First time using EAS and was very pleased. Staff was friendly and efficient and prices are more than reasonable. The have a golf chipping cage in the waiting area. We will be back.

Pa
Review №48

Very happy with service. We were greeted by Andrea who was very pleasant. Rich supplied us with a very fair quote and held to it. The service time was very accommodating around our schedule.

Ro
Review №49

A friend recommended Executive Auto after they worked out some scratches in his truck. I had a number of scratches some of which were deep and they did a miraculous job. The end result was that the car looked show room new. Fast service at a very good price.I highly recommend this company

Li
Review №50

It was fantastic, very good customer service, thank you Richard and Andrea for your professionalism towards our car purchase. We are very happy to be part of the family.

Ni
Review №51

Fast and friendly service! Thank you Andrea & Chance

Me
Review №52

Wonderful staff, very friendly, attentive, and makes you feel welcome.

Ro
Review №53

The clearcoat on the hood of my FJ was starting to fail, within a few short days Rich and his skilled team stripped and refinished the hood, cowl, fenders and mirrors. I couldnt be more impressed with the paint match, workmanship and overall experience.

Er
Review №54

These folks are true auto repair people and gear heads that know what they are doing.....not like the atypical corporate/chain store that is anything but customer centric.

So
Review №55

They did a great job on restoring my headlights! They are so clear now and they also installed my new HID Xenon headlights! Theyre the only auto shop in Ocala that I know of that were able to install the new Xenon headlights.

Na
Review №56

Numerous people recommended this shop and after meeting the owner, its easy to see why. Very experienced and knowledgable. He went over my car & discussed my concerns. And they get you in quickly. Very impressed.

Jo
Review №57

Headlights came out greatcan see much better when night driving👍😀

Do
Review №58

Great job as always!! Highly recommend

Mi
Review №59

My greats thanks to Rich,Andrea,Rodger and all of his team the made my 2015 Mustang look new again after one of Santas horned 4 leggedfur babies decided to brood side my Stang. My car looks fantastic.They handled everything from getting new parts and getting them painted and installed in next to no time .plus, coordinated with my insurrance company and everything went smooth. Rich run s a tight shop and its First class. Im.100 percent happy customer. That dont come easy in this business. EXECUTIVE AUTOMOTIVE OF OCAL DOES NOT DISSAPOINT.

Ry
Review №60

I highly recommend Executive Automotive Service Of Ocala. They are professional, trustworthy and provide amazing service. If you need service for your car, this is the place to go.

Me
Review №61

Andrea provided excellent customer service! Dalton was very informative in regards to my vehicle. All around great service!

Ra
Review №62

There was a complete review/inspection of our Town and Country Van. We were totally pleased with the service and repairs. Very professional! We will be repeat customers.

Wi
Review №63

Great service, good price

Mi
Review №64

Really great service. The lady Andrea was really helpful and really nice. Will go again in the future.

Ma
Review №65

Car was beautiful when I picked it up. Repaired, painted and cleaned (inside and out). Took longer than they promised, but the results were worth it.

Ji
Review №66

Rich is a great guy and his crew is great Some people dont like him but I do because he tells it like it is no sugar coating you want sugar coating go to the backery Have dealt with him for years just sayin

Bu
Review №67

Outstanding service with a smile.

Le
Review №68

Andrea provided high quality customer service. I was very satisfied with her services and will be back again

JO
Review №69

Confusing sometimes but always excellent service. They always take care of me and I recommend them to all of my friends!

Do
Review №70

Bought a car from him at fair price.Great attitude with customers and very reasonable rates for everything for your vehicle repairs or restorations.

Re
Review №71

As a retired auto mechanic I usually do most of my own work. But when theres something I cant handle such as an alignment or something super technical executive is where I go. This is where I send a lot of my friends as well.

pe
Review №72

Awesome team. Rich is very knowledgeable, and Left my car like brand new . I felt like family, fresh coffee, very friendly. The receptionist besides being friendly she is bilingual. Muchas gracias.

Ap
Review №73

Andrea sepulveda has absolutely wonderful customer service ! You will be happy on your visit to this place and make sure to ask for her !

Sh
Review №74

Excellent service. Highly recommend!

Ma
Review №75

Great atmosphere and talented workers. This is a great place to go.

Ri
Review №76

Top notch operation. Quality work.

Mi
Review №77

My car needed a AC Compressor clutch. I was quoted $400.00 for a USED one or $700.00 for a REBUILT one. I know nothing about cars, and trusted this mechanic. I chose to go with the used one due to finances. They had my car for 2 days. When I picked it up The compressor made a really strange sound and I was told thats normal. Because it kept getting louder and was Worried it was gonna cease up I talked to a friend who is was a mechanic. Well I was informed I paid too much and introduced me to ROCK AUTO. The WHOLE kit NEW cost $169.00 and was shipped in 2 daysIm all for a business making money but this was a ripoff. You better know about cars before going to this shop and check parts cost at ROCK AUTO

Wa
Review №78

Rich & his crew did a great job!!! Highly recommend his shop!!!

Fr
Review №79

Very Professional, Excellent communication.

A.
Review №80

I have been taking my cars to Rich Netti for 9 +/- years. If youre looking for a professional, full service facilty, Executive is the place to go. Youll find Rich anxious to help and inform. If your looking for someone to restore a collectable, the paint jobs are fantastic.

Sh
Review №81

Great service, nice waiting area with couch and TV. There are also cameras in the service garage with a monitor in the waiting area so you can see them working on your vehicle.

Ge
Review №82

Great place awesome working members...

Ma
Review №83

Great body shop, and very good people!

Em
Review №84

Very rude I was in for an estimate not for this waste thier time

Ri
Review №85

What a great place to deal with!

Ry
Review №86

Rich hooked me up after the body shop next door messed my car up even more. Thanks Rich. You have my continued business when it comes to body work.

pa
Review №87

Very light garage has many jobs and ni

Ho
Review №88

Very good auto care for all your car needs. Very fair prices

EX
Review №89

Just like glass...... Candy paint

Am
Review №90

.great job very professional

Mi
Review №91

Excellent service provided for a minor body issue

Ro
Review №92

Guys are right on top of any situation

An
Review №93

Thanks Andrea for all that you do. :)

Vi
Review №94

Classic cars for sale. Very large inventory.

Ke
Review №95

Awesome service

Do
Review №96

Good

Ka
Review №97

They get the job done!

Information
100 Photos
97 Comments
4.8 Rating
  • Address:6355 SW 38th St, Ocala, FL 34474, United States
  • Site:http://executiveautomotiveserviceofocala.com/
  • Phone:+1 352-875-0975
Categories
  • Auto body shop
  • Auto repair shop
  • Auto restoration service
  • Car dealer
  • Car service
  • Repair service
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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