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RC Hill Mitsubishi - Ocala
3550 S Pine Ave, Ocala, FL 34471, United States
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RC Hill Mitsubishi - Ocala
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As
Review №1

Absolutely amazing! After totaling my car they walked me through the process to getting that car taken car of so I could get a new car. They literally broke brown what I needed and needed to do to get it done. When the time came to actually sitting down to getting the car Daniel and the manager did everything in their power to get me in the car I wanted and did so for an amazing price. I could not recommend another dealership or sales person more. Definitely went above and beyond to help me and my family. I can’t thank them enough. ❤️

Jo
Review №2

Scott was extremely helpful got me the truck I wanted with no issues. The RC Hill dealership was much more professional than others I had been too. Highly recommended. Got me in a out quickly which in my line of work is much needed. Thank you Scott and RC Hill of Ocala.

Al
Review №3

Very awesome experience, made the appointment same day and advisor was very welcoming and explained everything with detail. I was hoping for a really long wait and bad experience as I have had at the Gainesville location but this one was a great turn around ! I wish I knew sooner that this place was so good! Quick, easy and efficient! They also offer a payment plan for services provided called sun bit and it is a huge relief, car maintance can get real expensive real quick! Will definitely come back !!

Sh
Review №4

I will just say the staff from door to door here was amazing. I was frustrated this morning because I was sick and late, that didnt seem to matter with this crew, their hospitality was above standard. It was quick and easy coffee and smiles plus a car wash. You just dont find that type of personal professional hospitality anymore and I was very well pleased.. when youre going to recall for my 2016 outlander for the rear brakes but to my surprise the hospitality was over and above normal thanks guys. Albert Carter if I new how to give you a 10 I would give your attitude, patients and hospitality a 11.5.

Je
Review №5

Kyley was very sweet and helpful. She did amazing job helping my husband and I sell our car. Thank you very much.

Ad
Review №6

Tony was awesome 😎...made my buying and trade in experience worth the trip from Jax to Ocala for the car I bought! Hassle free, honest and friendly service from start to finish! Definitely recommend buying from these folks!

Re
Review №7

Scott L was an absolute pleasure to work with, the rest of the staff was extremely nice as well. This has been my best car buying experience by a long shot and I can guarantee that I will be a repeat customer and tell all my friends about it! The dealership itself was very clean and the whole process was extremely smooth and organized from start to finish. I would definitely recommend that anyone I know who is in the market for a new vehicle to go see Scott.

Gr
Review №8

Very awesome staff. I was satisfied with the service I received. Everyone was pretty knowledgeable of the brand and over-all very helpful. I will be coming back for service in the future and also recommending people to take their vehicles there for service as well. Thanks RC Hill Mitsubishi for my experience!

Be
Review №9

We purchased a 2019 car that we found using Auto Trader. Although it was a different make and model there was absolutely no pressure to purchase a newer car. Scott was excellent to work with, very personable and laid back. The dealership itself was impeccably clean. If your looking for a Mitsubishi or find a used car online they have in their inventory, I would highly recommend purchasing through this dealership.

Bo
Review №10

Scott was great from start to finish. No pressure and good prices, laid back but still very professional.

Ja
Review №11

Scott was great from start to finish! We literally just had to sign papers and we got the 🔑 to our new car! Definitely recommend him to anyone, and we will be buying from him again!

Mi
Review №12

First time at this dealership and I was very impressed. The dealership is fairly new and beautiful. Also this dealership had a very good inventory of outlanders which I was interested in. My salesperson was Daniel who was very polite and patient, there are no high pressure sales here. I also met the general sales manager who was very polite and professional. I received a very satisfying deal on my trade in and new purchase of an Outlander SE. The vehicle is fantastic and offers a lot for the price. I would highly recommend this dealership.

Ma
Review №13

We had a wonderful time upgrading our car to the new 2022 Outlander PHEV with Kyley. You ROCK !!!

Je
Review №14

From start to finish Scott made sure I was comfortable. He was very professional and personable, we chatted about a little bit of everything. Thanks Scott for working hard to make sure I was satisfied with my purchase!

Kr
Review №15

My salesman Brandon went above and beyond to meet & exceed ALL of my expectations! I am extremely pleased with my purchase which was the newly redesigned 2022 Mitsubishi Outlander. Pictures do these beauties NO justice! You MUST go see them for yourself! Ask for Brandon, hes happy to answer all your questions and super knowledgeable about Mitsubishi. Thank you RC Hill Mitsubishi and most of all, thank you Brandon! We look forward to doing business with you again in the future!

Cr
Review №16

Dis was the most exciting moment for me‼️‼️These guys really helped me along the way.Daniel was so so patient & caring.R C Hill/Ocala is the BEST!!

La
Review №17

I absolutely love this place! They worked hard to get me the best deal they absolutely could. Everyone was polite, professional, and attentive. Start to finish it took basically no time at all to get everything taken care of. 10/10 would recommend.

Pa
Review №18

When I arrived at RC Hills Mitsubishi Tony the Sales Rep was very friendly. Tony was very helpful and did everything he could to help me get a car. He is very knowledgeable and helpful and down to earth. I would recommend talking to Tony about any vehicle on the lot. He is AWESOME!!

J.
Review №19

Excellent service center! I will continue to go to this location because the staff are friendly and helpful.

Et
Review №20

This place was great! It is a family owned shop and Jacob provided great customer experience! Two shops in Gainesville could not figure out what was wrong with my lancer and I took it to RC Hill and they found the problem and fixed it for cheaper than I anticipated. After they fixed my car they also washed the outside and cleaned the inside without me having to ask. Great service ! 11/5 star!Always hear about people getting hosed at the dealership, but not these guys! They will go above and beyond for the customer experience!

Ju
Review №21

Kyley was great to work with. Communicated with us throughout the process. Thanks for such great service.

Ka
Review №22

Scott and the Manager were Great. The office staff I had contact were also excellent. I love my car. I tell everyone how wonderful they treated me, and It being my Very first Car purchased New at a dealership, I can not Thank them enough. I tell everyone I talk to to go to RC Hill. I give them directions and tell them to go. They wont be sorry. They will be dancing, like I did.Thank you again. You will have all my business.

Sa
Review №23

I did an inquiry online over the weekend, and get a text and phone call on Monday morning from Scott Laney! I believe this was the most painless car buying experience Ive never had. Awsome to work with!

Ka
Review №24

Kyley was very helpful and amazing to work with. Very nice vehicles and staff will definitely go there again when looking for another vehicle.

Li
Review №25

People at RCHill have been very friendly both times I have been in for service.I purchased my outlander sport from dealer in Illinois and had it serviced here and everyone was great. I will continue to bring my car for its service needs Thanks

Sa
Review №26

Scott was my salesman he was terrific easiest car buying experience Ive had ever would definitely recommend RC Hill Mitsubishi Ill be back to buy another car

Ba
Review №27

Thank you very much for your help today. The dealer made the purchase process very easy. Scott was great.......

Mi
Review №28

Kyle was wonderful. Next time I buy car I will comeBack and see Kyle

Te
Review №29

The Mrs and I had been looking for something with more seats to haul around the grandkids when I stumbled across the 22 Outlander on their website. We decided to take a look. Admittedly, we went to the dealership in a buying mood, but the entire process from the first handshake to handing us the keys clocked in right at 2 hours. Scott was friendly, personable and answered all of our questions without any of the evasiveness that one sees so often these days. You all know it when you see it. We didnt pay the extra $15k to $20k ALL other dealers wanted for a comparable vehicle nor did we pay a market adjustment, which every other dealer was tacking on to their price. All in all a great car buying experience (looking at you, Scott, you da man).

De
Review №30

Jake was very professional and helpful with information about my call. I will definitely return for my next service.

Te
Review №31

I had a great car buying experience here with Scott as my salesman. Everyone was very helpful and the whole process was well worth the vehicle I got

Be
Review №32

This was a very pleasant car-buying experience. The dealership was clean, even the service area. The atmosphere was relaxed and employees were friendly. The salesman who helped us, Tony Martin, was welcoming, and there was never a feeling of being pressured or pushed. We enjoyed working with him and appreciated his patience with us. We also met Charlie, who prepped our car. Tony was super and we would definitely recommend him and the dealership to our friends.

Br
Review №33

We had such an amazing experience buying our new jeep with Tony! He was very nice, chill, knowledgeable & professional. The whole process was a relaxing and low pressure experience which made us comfortable from the beginning and gave us time to really think about what we wanted. He went above and beyond for us. Thank you Tony for getting us into our dream car. We are beyond happy! Highly recommended Tony and this place to buy your next car!

ni
Review №34

Go see Tony Martin at RC Hill Mitsubishi Ocala. Great service cant speak highly enough . Very friendly and helpful. They will do their best to help put you in a vehicle you have your heart set on, like they did for me and my husband!

Th
Review №35

The gentleman I spoke with in the parts department was very helpful, I was in a tight spot and he was able to squeeze me in. The mechanics were quick and knowledgeable.Everyone there was very polite and I will continue to go back and recommend everyone I know to go there for a new or used car.

Th
Review №36

Brandon, my Sales Associate, was Exceedingly Above and Beyond the Bar/Standard: Nice, Kind, Courteous, Professional, Helpful, Knowledgeable, Thorough, and Especially Genuine... He was Simply Outstandingly Awesome in Every Way and Detail.. Caring Beyond Belief to do whatever possible to help me with my situation and to get the Reasonably Priced and Reliable Vehicle that I So Desperately Needed... Brandon, His Supervisor/Manager, and the Whole RC Hill Mitsubishi Staff/Family were Excedingly Excellent and Kind Beyond Any of my Expectations... Thank You So Very Much...

Da
Review №37

I go to the service department all the time and Ive never had a bad experience there every time Ive been there everybody has been incredibly helpful and nice

Li
Review №38

This place is very clean. The bathrooms are as clean as a four star hotel. Everyone is helpful and friendly. I drive out of my way to get my car serviced there

Ca
Review №39

Scott was awesome, we came in with questions and left with full confidence in our new Outlander. He was very friendly and helpful, would absolutely recommend and come back for repeat business.

Mi
Review №40

Daniel and associates where amazing and extremely helpful. They made sure I got exactly what I needed. Will definitely recommend them to everyone I talk too!!!!

Ch
Review №41

Brandon was phenomenal. He was honest and made us feel comfortable. He was patient with us and wasn’t pushy. Definitely recommend coming to see Brandon if you stop by.

La
Review №42

We bought in DeLand and was so thankful when they opened one here in Ocala. Thank you for all youve done for us. I will always recommend Ocala Mitsubishi to everyone I know.

NI
Review №43

Tony was great! He greeted us as soon as we came in the door. He was knowledgeable, courteous and could answer all our questions. We told him what we needed and he delivered.

Ga
Review №44

Great facility with great people. We had the opportunity to work with Tony and were impressed with his level of customer service and professionalism. If you are looking for a new car definitely pay Tony a visit at RC Hill. Thanks Tony for all the help.

Re
Review №45

On this particular visit they performed an oil and filter change plus a transmission fluid change. As a retired auto mechanic and vehicle builder who now does airport transportation my vehicle is my living. CVT automatics (as well as conventional automatic transmissions) are very finicky about having clean transmission fluid. For those of you who don’t know anything about cars when the service department at R C Hill Mitsubishi tells you something needs to be done you can bet the farm it’s the truth! Washing and vacuuming the vehicle after services performed is a nice touch! Especially for an airport driver who hast to maintain a professional appearance.

Gi
Review №46

Was a great smooth overall experience, sales and finance were very helpful and knowledgeable.

Sh
Review №47

I am very happy will the hole staff at RC Hill Mitsubishi everyone was awesome.

Ty
Review №48

RC Hill Mitsubishi, Ocala, Your team deserves 5 more starts (*****) on top of what I have given you, I love the professionalism, workmanship, time to explain, and how understanding you all were to me. I can surely testify, how happy, overjoyed I am, after driving from New York within 10 minutes my problem was found. They go above and beyond to keep the smile on your face. I will be honest with you after my experience with the parts and services team members, my view on changing my car has changed. This is what real customer service is about, it is the skill in putting a team of individuals that works together to put a smile and keep a smile on their customers face. I AM SO HAPPY. Keep up the good work.

Na
Review №49

This was my first time buying a car by myself, and it couldn’t have gone better. Tony helped me every step of the way. I was able to drive out of there with a car that I love. I would recommend them to anyone looking for a car.

ti
Review №50

Had a great experience buying and financing. We were treated great 👍. Everyone was great

CA
Review №51

I was delighted to get such a wonderful coupon for my anniversary of ownership! Everyone at the dealership is always courteous and efficient! An overall wonderful experience!

Je
Review №52

I was given valuable advise on protecting my dash board from the sun.

an
Review №53

In addition to all the help that Jaccob from RC Mitsubishi Ocala, offered me, there was another person who was extremely helpful in this process and was attentive by phone from the beginning to the collection of my vehicle. Lilibeth from RC Mitisubishi Deland! Thanks for everything!

Ja
Review №54

Kyley was very professional and provided excellent service throughout the process

Ti
Review №55

We appreciate the no pressure and relaxed attitude of the sales staff.

Ro
Review №56

Purchased a used 2018 4Runner at RC Hill on Saturday January 16, 2021. My salesperson was Scott Laney. He did an incredible job. He is the consummate professional. Warm, friendly, thorough and zero pressure. I would highly recommend Scott Laney and RC Hill Mitsubishi. With a large family and a love for cars Ive bought many cars over the years. My experience with Scott and RC Hill was among the best Ive ever had purchasing a vehicle!

Je
Review №57

I have only good things to say about my experience.

Re
Review №58

Tony was awesome and amazing and made my car buying experience smooth and easy. Would recommend him to all

Wi
Review №59

I was a great experience. Express what I was looking for, what I want my monthly payments to be.. sale rep did a great job. Was in and out in a hour and half way to go RC hill Mitsubishi

Pa
Review №60

Very good service and honesty, I recommend buying with them, Daniel and TJ helped me so much that I went to buy from Melbourne...Thanks

Ge
Review №61

Wonderful sales people. No pressure from them, very helpful, polite and good manners. Took excellent care of me while I was buying my 3rd Mitsubishi.

Re
Review №62

Had a good experience here. was easy to agree on a fair price and the buying process was quick and straightforward. thank you to brandon and tony 👍

Be
Review №63

I just bought a beautiful 2022 Outlander SEL. Saw it on the website last Friday and Scott helped me through the process. He even helped to get all the approvals and numbers figured by phone and I picked it up Saturday.Excellent Service Scott !!!

Am
Review №64

Thank you Tony! You did an awesome job! Great experience, would highly recommend! Love my new outlander sport. If your looking for a new ride go see Tony Martin. 😁

Da
Review №65

Fast process to get a new car. They were able to roll my balance on my trade into the new vehicle and the payment is still affordable

Te
Review №66

The facility is beautiful. Bright and clean and very inviting. Our customer service was fabulous. Racheal was very professional. Very knowledgeable and very helpful. Terrific experience and we love our car.

Fr
Review №67

Very courteous and respectful. I was able to get in and out with their knowledge of additional products

Pa
Review №68

Every one has always gone abouve a d beyond to be helpfull, Pleased with service,

js
Review №69

Great prices on the vehicles and great service from Scott once again!!!

Al
Review №70

Albert was very helpful, I left very pleased with my experience. Which honestly hasn’t happened with a dealership in a long time, so I will definitely coming back. He definitely took care of my every need efficiently. He’s awesome!

Ro
Review №71

I have never loved a car as much as this car and the good people that back it.Thanks for doing what you do so well.

Ja
Review №72

Absolute amazing experience! Scott knew exactly how to work with my husband and I to get into what we wanted. He was extremely nice and welcoming. We were in and out of the place in less than 2 hours and home with a new vehicle. Thank you very much!!

Sa
Review №73

The guys are fast and on point. It was a great buying experience. Thank you

Mi
Review №74

Very satisfied with my experience at rc hill mitsubishi..no hassle at all..Tony Martin was honestly a straight cool salesman..I would definitely recommend anyone looking at buying a new vehicle to check him out at this destination and if Im ever in the market for another new vehicle Im going to go back here.

Je
Review №75

Walked in wanting to look at a car I seen online. I was greeted from the door by Tony M & he was awesome. Not only did he get what I wanted but he wasn’t trying to over sell me on something I didn’t want. Being a woman & walking into a dealership can be intimidating. But he made it nice for me. Thank you again Tony! I love my new car.

An
Review №76

My experience with Tony was fantastic. He really listened to what I said, was honest, not at all pushy, and a joy to buy a car from. I would definitely recommend him to friends and family.

Ja
Review №77

Wow,I never wouldve guessed buying a car would be this easy and pain free. I am 30 and this was my very first time buying a car on financing so I had some major doubts coming into this. Thankfully my salesperson, Tony M, wasnt pushy, rude, or dishonest like everyone always tells you car sales people are. He actually found me a great deal under my budget and helped me get everything I actually needed. If it wasnt for Tony I wouldve ended up with a vehicle that is not as nice and for more money a month. Dont go anywhere without talking to Tony first he saved me thousands and a lot of time!

br
Review №78

Tony M was great! He did his very best to accommodate our needs and make the best deal for both sides. We highly recommend!

Sa
Review №79

Honest service. The mechanic, Albert is very helpful and clearly wants to do his best for customers. While its never fun to have car problems, it was nice to work with Albert during this tough situation.

Tb
Review №80

Tony was great! Went above and beyond helping me get some new wheels! Highly recommended RC Hill Mitsubishi and ask for Tony!

Je
Review №81

What a great experience, and very low stress. Scott and the other folks in the office were all A+. Would recommend!

Da
Review №82

Albert is a great asset to RC Hill. I cant commend him enough. From making room on his busy schedule to take me right in and fixing all of my concerns. To even communicating that the vehicle wasnt going to be done before the end of day and offering a loaner vehicle so that my wifes and Is plans would not be disrupted!This is our first experience with RC Hill, but definitely not our last!

Su
Review №83

Great experience. Friendly and no high pressure sales. 5 stars for sure.

Ja
Review №84

Tony was a pleasure to work with. After many places to try to sell my truck. I would definitely recommend working with Tony to buy or sell. He made the process quick and easy. Thank you for great customer service. I will be back to buy from RC Hill Mitsubishi.

Ke
Review №85

Fast & very patient. ! I went through tony & he was amazing with keeping me informed of everything !

Er
Review №86

Very prompt, friendly and efficent. When in area l will have car serviced there.

Da
Review №87

Yes at R C Hill they are super friendly and helpful. They opened their door earlier took me in. Got in and out in no time. Excellent work and they washed my car. Thank you very much service department. This was our first time having service great service.

Ja
Review №88

Everyone is always so friendly and goes over and beyond to make sure everything is taken care of. Very happy with my service

Br
Review №89

Scott was very friendly and stayed within what I told him payments wise with $0 down! It was very quick as well, in and out in 2 hours! :) In love with my 2020 Mitsubishi Outlander.

Ca
Review №90

I will consider this place an state of the art dealership, where you can relax and will feel at home while you get your car serviced or getting a new car. Im very satisfied with both services.

ka
Review №91

Tony was amazing! This was my very first time buying a brand new car. Tony made the experience as easy as possible and was very quick and painless lol. I absolutely love my NEW 2021 OUTLANDER SPORT. Thank you 💙

Ra
Review №92

Sales Rep was great. Tony Gave a lot of options. This is the second vehicle I bought from TonyWe will be back to buy the third one off Tony too.

Su
Review №93

Tony is simply awesome! He is always so helpful and does what he can to make sure we are satisfied. This is why we came back to buy another vehicle fromHim!

Na
Review №94

This dealership is a one of a kind company...in a good way that is... I never thought I would have been able to easily and comfortably drive off a car lot with my own dream truck. The salesman Tony served me over and beyond fantastic! The process and the length of time it takes to purchase a vehicle completely, is not easy to deal with at all. But with the GREAT salesman Tony, who sold me my beautiful 2015 dodge Ram hemi, he made it happen and made it effortless for me!

Na
Review №95

I came down from Knoxville, Tennessee. Scott was the best. He explained everything thoroughly and was extremely patient.

Re
Review №96

Seamless Experience. Tony M. is responsive, efficient, & knowledgeable. My experience with Tony was easy with no hassles. Impeccable customer service!

Ca
Review №97

Service personnel were extremely professional, courteous, and helpful.

Ro
Review №98

Tony in sales is an asset to RC HILL OCALA. good people to work with and talk to very understanding to personal expectations. Thanks Tony you are the best. So is your financial staff as well. Looking forward to a very promising relationship

Eu
Review №99

LOVE, LOVE, LOVE. Ive had not so great experience trading my old car to a new one but with RC Hill Mitsubishi I traded in my old car for a brand new outlander sport, Not to mention my excellent sales rep who gave me the best deal available . I will recommend to all my friends!!

Ru
Review №100

Hands down you need to find Tony if your looking for a car. No pressure at all did not even feel like I was buying a car. Exactly what buying a car should be.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:3550 S Pine Ave, Ocala, FL 34471, United States
  • Site:https://rchillmitsuocala.com/
  • Phone:+1 352-421-9100
Categories
  • Auto repair shop
  • Mitsubishi dealer
  • Car dealer
  • Car finance and loan company
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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