I got what I wanted easily, checked out quickly by the professional staff
I will never come here again. The short woman with red hair that works here did not take my ID stating that it was not me multiple times and accusing me of stealing my id. Her coworker looked at the ID as well and stated that it was me as well. I felt embarrassed and I have never had that thing happened to me in my life. I will be contacting corporate after this.
Owner was very pleasant and informative.
Respected service dog lawsEdit: changed to 5 stars because of the kind reply.
Sunny and the staff here were extremely rude. Two staff behind the counter were talking to each other the entire time I was in the store. I went over toward the coffee and was surprised to see it was out in the counter - most 7-11 stores have it behind the counter.So I helped myself, looked through the entire store for kettle chips, didn’t find any and settled on a chocolate bar. I went to the counter and had to ask the staff to let me pay.As she rang me up she asked who helped me with my coffee. I said no one. At first she took it away, and started berating me for getting my own coffee. The staff members in clouding sunny then showed me the signs. As he walked me to the coffee I pointed out to him that the sign he was referring to was only facing my back as I walked past it. He the. Walked me past the coffee to a second sign. I said I only went this far. Here are the cups, I took a cup and poured my coffee.He continued to berate me saying I should have seen the signs. I said you can make me wrong day long, it does not change the fact that I did not see your signs.His signs were hand written in black in on white paper d were chest high, and as I mentioned, not places where they would be seen as I entered the area and picked up a. Cup and filled it. I recommended a place he could have placed a sign that I would have been more likely to notice and he told me toLeave and never return.Shame on Sunny and his staff for giving poor service, and then blaming me as a customer for their own failure to meet their own COVID19 standards.
I asked for 4 jalapeno and cheese roll taquitos and 1 chicken buffalo taquitos and instead gave me 4 chicken and cheese and 1 buffalo chicken and they tasted horrible.
Lady at the counter is enforcing mask restrictions. She is not allowing people to enter the store who have been vaccinated and therefore do not have to wear masks.
Great customer service
Exelent.
The owner is very rude, horrible service 🤦🏻♀️
Just skippy..
I personally have met the owner and he is a very nice person. Always neat and clean fully stocked shelves and multiple quick bite to eat and very inexpensive hot finger foods like chicken breast sandwich pizza by the slides hot dogs, burritos, sweet bread snacks and dont forget the delicious hot sweet Mexican bread, is something you must try if you have never had hot Mexican bread. Plenty of parking, clean restrooms, many hot and cold beverages and drinks.
Parking here sucks when its busy. And the line can get confusing/unorganized when its busy. The owner and staff are nice and the store is clean. And they do have a gas station. There are only 2 pumps (2 cars a pump). Its in the corner, so it can get pretty tight.Update: Its gotten so busy that even when I stopped by a hour ago, about 8:30 at night, the line can get hectic. I had to change position in line twice, causing more people to get ahead of me, because the line is so unorganized. And sometimes its only one person at the register. When I stopped by tonight, my total was just over $8, I gave them $10 and just told them to keep the change cause I wanted to get out of there. I had given them a 4 star, but dropped it to 1 because of the chaos of the line, parking lot and gas station. I have been going less and less and now dont plan on going back.
HORRIBLE SERVICE!!! If there was a negative star, I would rate it as that. I came in to get air in my tires and asked the cashier Joy to please turn the machine on given that I had just gotten gas the night before and am a regular customer. She was rude, argumentative and unwilling to assist me telling me that I had to purchase gas now. Even after pointing out that I was a regular customer, had my child in the car and other customers were offering to pay, she still wouldnt budge. Despite her holiday attire, she was anything but courteous or friendly... in fact she was a grinch! There are plenty of local gas stations with better service. I hope the $1.50 for air was worth losing a regular customer. Please do not employ people like Joy at your business or you will surely lose more patrons.
Great customer service, very convenient, and friendly workers there! Always have fresh hot food on the grill and in the warmers, and are willing to help you with whatever you may need. If you need coffee in the morning, they have the best! I recommend giving them a try!
Be careful of using your CC outside. People are nice inside. Very busy often.
Good and all but for bring your own cup they put on the sign must fit up right well the rules say within the hole.
Always questionable individuals hanging around outside, coffee is sometimes good sometimes bad. Staffs ok. Driving in and out of lot, getting gas is difficult.
Went to the 7/11 this morning to get a hotdog and the guy was wearing gloves while he was handling money. He then grabbed raw food and then grabbed my bun to place the hot dog while wearing the same gloves. I confronted him on it and left. I looked up online about complaints and saw like 70,000 complaints and the last time I complained the regional manager said he could hardly do anything. Done shopping here.
Fast
Horrible customer service. They seem to never be able to break a $100. Wouldnt break a $100 on a $47 purchase. 👎
Always a great experience.
Lady mean
Just go here to grab an Arizona tea or some snacks.
I go here often and the staff is very friendly
Horrible service