I give them a 5 Star rating because if you are sick & want to be out quickly, seriously choose this location.They have great coupon deals but unfortunately no longer carry Amy’s brand meals. Kosher is hard to find here if that is what you want.Parking is free & exit behind the pizza place…there’s a light & is safer and faster to make a left turn & easier to turn right when in dense traffic.Everyone is nice and freaking super efficient!As nice and upscale the Carlsbad location on El Camino Real is, it takes forever to check out and can be quite annoying especially if you are in a hurry or aren’t feeling well.

Ive shopped here several times! Great service and the staff is always willing to help. Love this CVS!

I have spent over 6 hours on hold within the last week. They never answer the phone. Sent me an alert about medication danger but never answer.

Is okay. I just wish there prices were better.

CVS- Can’t Vaccinate Successfully. I showed up 30 mins early for my 2nd dose to 3 people ahead of me and the person administering the shot was just hanging out in the tent. They opened at 10 so this was confusing. After waiting a little bit it was decided we had to go because there was no way we would make our 12 o clock appointment with so many people ahead of us. We received an automated message inviting us to come back at our earliest convenience to receive the second house. When I walked in, the pharmacist looked at me like I was crazy and told me they are only taking patients with appointments. You mean, the same appointment I had that you did not honor? A pop-up clinic we’re just about anywhere else would be better to go in my opinion. With Walgreens I’ve had better experiences with medication down to prices. Skip CVS

The covid vaccination center they had here was great! Fast, safe, and helpful. The nurses really took their time with each patient and answered all my questions.

Tried calling pharmacy - after 40 minutes with no answer - called cvs and they tried to call and gave up after 37 minutes with no answer. Trying to cancel prescription and be reimbursed.

It was okay by me, had a bit of trouble trying to find what I was looking for. It was hard to find somebody to help me, yet I ended up finding what I needed. So all in all it was okay.

Pharmacy tech Sonja is outright rude and unpleasant to interact with. I have tried calling several times to speak to a pharmacy person and have legit been on hold for at least an hour waiting and then gave up. Ive been using this CVS for years but have just changed to a new pharmacy. Very poor customer service.

My first time here. I had a bunch of perscriptions to be filled and the staff was really helpful. When the lines got really full, they had staff come as quickly as possible to start registering. I was really impressed at their proficiency.

CVS does not answer their phone

Called this store 3 times and waited 15 minutes each time. No one answered. I called a random CVS a little more south of here and they answered in a flash. This location and the one in El camino real are complete trash.

Cashier was super knowledgeable with the store coupon policies and helped me out with my purchase!

Not a long wait, very nice staff, convenient location on your way to and from somewhere right off the freeway. Not long to fill prescriptions and print out a ton of yummy coupons for you while you wait!

Had major surgery and tried getting my meds filled, still waited 1 hour with no one ahead of me. Pharmacist did not care, techs did not care. I will never come here again. She was horrible!!

Sonja at the pharmacy is the greatest! This CVS is wonderful and all of the employees there are great! Especially Sonja!

Great

Very helpful

5 stars for the effort of the Pharmacists, 0 for pharmacy management. Every time I visit they are short handed and the line feels like the DMV - only people ARE actually there for their health

Outstanding service and the people in the pharmacy department go above and beyond to help you. It is a pleasure to come in here.

They hv had a new rx for in excess of 1 week still has not been filled. they r idiots. its a pain med they just dont seem to care

Theres a Blond lady in the makeup section working there each time when people go look at makeup she stares at people or spys on them but when you turn back shes like May i help you on something like yes leave me tf alone and let me shop good!!

The service here is very good and the people are friendly.

2 of the 3 staff I interacted with were polite and professional the other was professional but acted as though I owed her somthing for her services... received the medication in a timely manner though...

Best CVS around here. they all are really nice and helpful

Couldnt be more stoked on Maria working the pharmacy. Shes the bomb. I just went in to fill a prescription for eye drops that wouldve cost me over $100. She said thats quite a lot, let me see if I can find you a discount. She pulled out her own phone and found a coupon that knocked the price down to $47. Maria just made me a die hard CVS fan. she rocks.

My husband got his prescription filled here and when we got in the car, the pills looked different... I said “maybe it’s just a different manufacturer?” He was about to take it and I said “wait, let’s look it up.” It happened to be the wrong meds and of course, the ONE medication that my husband is allergic too!!!! He had a horrible reaction to this in the past, and thank goodness HE DIDD’NT TAKE IT!!! So crazy! So we went back in and the pharmacist apologized and exchanged them for the correct pills! He looked like he was in shock because he made such a huge mistake... but also played it off like no biggie, haha, trying to cover up his big mistake. —Mind you, these were a pain pill prescription for a procedure that was done... How does a pharmacist get pain pills mixed up??? I took pharmacology and Those are counted by hand triple time and double checked by the pharmacist extra close too!! Counted BY HAND, not the machine. I understand people make mistakes but this profession doesn’t have much room for these kinds of mistakes. Especially since he “accidentally” gave my husband the one drug he is allergic too. What he is allergic to is even in their system too.... The Pharmacy wait is always sooooo long. Don’t remember through the years, the last time I dropped something off and got it within a 30 min. window. 80% of the pharmacy staff are super rude and flustered all the time. They don’t take the time to talk and help each guest one at a time. We are all different and have different concerns and issues, yet treated the same. Just rushed in and out... This is what really irritates me. The store part of this CVS is wonderful. Someone always greets me and when I check out on that part, they are always so friendly. The makeup blonde girl who stocks it, is such a sweet and helpful lady... she’s awesome. The managers are always so helpful too. I love the after holidays sales. I always get such great stuff for the following years. The reason for my one star is all due to the pharmacy end and one other concern... there are always transients and bums and druggies hanging outside of this location. I would never come here at night by myself. Too shady. I’ve seen what maybe looked like drug deals out front too. CVS should hire security to stand outside of this location during business hours. Thanks for taking the time to read my review. I am just being honest...

They are so rude. They talk to people like if they are doing us a favor.

Terrible service and long wait times. Every time I go it’s a terrible experience.

Very helpful

Overpriced and unfriendly store.

Ok

Nice pharmacy

Too long for medication to be ordered

Very friendly