This company was great! Very quick and efficient and at an excellent value. I would recommend over Satellite any day when it comes to value.
Great service and affordable windshield repair.
I wish I could post a picture. They charged me money and didnt fix my windshield at all.
Great service had windshield installed in about 50 minutes. Nice clean eating area very nice office people. Very good price for windshields.
10 out of 10 would recommend these guys for your glass repairs! Someone unfortunately broke into our car and they were able to get us in ASAP! Their prices are very fair and they are extremely friendly and have wonderful customer service. Riley (forgive me if the spelling is off) came out to our home and was awesome, quick, and did a fantastic job! We love supporting our local shops!!!
Absolute pleasure working with this company. Accidentally ordered wrong windshield but made sure they got the right one. Extremely happy with their service and will use again for sure.
Very nice small and local business in Ogden, Utah that also does mobile installation. I thought they had the best price on a windshield replacement when calling around. My only disappointment was that the car came out with a lot of grease smudges and dust and debris on the dash. It would have been nice to see them clean up a little bit after installation. Would definitely use them again, however.
Got a rock chip today on the freeway and called them at 3:50 and they said get here by four and we can fix it. There at 4 and the girls in the office got me right in and out in 10 minutes and did a great job. Will definitely be my number one choice for windshield repair!
I used Glasshopper recently to replace two of my windshields. The first car has an air leak which lets cold air (and loud noise) in. I called them and complained and the guy showed up the next day with a caulking gun to fix it - his solution did nothing and I still have the air leak after spending hundreds of dollars on the windshield and dealership calibration.My second car was fine... for 3 weeks. Yesterday a HUGE crack appeared across the entire glass. There were no rock chips - just a huge crack. We called a DIFFERENT company and they immediately came out to fix it. When the guy took the old one off he noticed that Glasshopper failed to RECONNECT our defroster! What a joke. So unprofessional.There are plenty of shops to choose from out there, dont waste your time or money with this one.
Replaced my windshield in July in a very timely manner. In November I got a chip and due to their warranty to cover it they had me in and out in 15 minutes or less. Highly recommend and cheapest locally I found
They were great! I love my new clean windshield and they made it quick and easy!
Most affordable in Ogden I could find. Tech was friendly and very professional. I would use them again! Only reason not a 5 star was because tech didnt wipe down inside of car from debris from install. Other than that everything was great.
Had a rock chip repaired. They did a good job. And the staff was very nice
These guys are great! I have had 3 windshields done by them, great customer service, excellent pricing, showed up when they said they would
Place stated that they can waive the deductible... which they have done in the past. They also call before showing up, which they used to do. They did not call. Showed up at the door, and when he was done he requested the $100.00. I let him know that I was told that they can wave the deductible, they driver agreed and stated that they usually do and asked me to sign and left. I got a call from Kay and she stated that they cant do that and I needed to pay $50.00. If I knew I had to pay, I could of use a different company and get my car fixed last week, not having to wait almost a week to get it done. Horrible service...
I had my windshield and wipers replaced last year. The wipers were the wrong size but it wasn’t worth bothering with getting them changed by the time I realized that they didn’t fit. Then I got a rock chip earlier this year, and recently called to check if my windshield was still under warranty so I could get it repaired. Whoever I spoke to on the phone told me it was under warranty for two years. I stopped in today to get it repaired and they informed me it’s no longer under warranty because the warranty is only one year and that the repair would be $42 with tax. The misinformation is very frustrating.
Be warned of an incompetent business with rip off prices and horrible customer service due to their own mistakes.Made an appointment for my Trucks passenger window. Took a half a day off work to drive here and get it done. Appointment for 1pm. Left the truck and took my wife to get a nice lunch. Only to be called back 20 minutes later and told they not only ordered the wrong passenger window. But also misquoted me on the price. Told me it would be $135 more than what I was quoted.So Ive taken a half day off of work. Making less money for the day, and now I didnt even get my window replaced. The quote they gave me now, is over $100 more than anywhere else. While mistakes happen, when its a mistake that cost the customer not only their time, but their money as well is not the way to do business.Go anywhere but here. This place is a joke and a rip-off.
Service was excellent! ~ Rockchip Repair.
Very nice. Excellent customer service.
Good price and good service.
Had a side window shatter on me when I was on the freeway. I call my insurance who gave me a quote that was super pricey. So I called around and grasshopper was the only company to have the window and was able to come out the next day to get it fix. I was impressed on how fast it was taken care of and how nice the guy who installed the glass. I will be using this company again in the future!
We had a truck going thru Ogden that had just gotten a chip the the windshield a few miles out of Ogden and needed to get it fixed to prevent it from getting worse. They made arrangements to meet the driver promptly and get him back on the road again in a very timely matter. Great communication, excellent price and friendly helpful staff. Great place to do business with.
Got me right in for a rock chip about the size of a nickel took about 15 minute for $42
Great Customer Service! They took extra time to ensure that there was no damage done to my paint when they removed the trim to remove my windshield. He also gave me some great advice on where to go to replace my faded trim pieces. Plus they had a great price!!
Second time they have come to do my windshield awesome and fast!!!
Reasonably priced. The reason why I chosed this company was the reviews. The technician Shawn was awesome. He got to my house fast and did a great job on the windshield. Great personality and professional. Highly recommend this company. Thanks Shawn and Glasshopper.
Good prices. Poor installation. Warranty is good under their conditions, which are subjective. Customer service was fine me but negative for my wife-so your call.
The first time they came to my work to replace my windshield it turned out to be the wrong one. They promptly ordered the correct one and came back to my work the very next morning to install it. Took 30 minutes and they even wiped off my dusty dashboard! Chris was FANTASTIC. Id recommend these guys to anyone.
Was never there.
Great Service Would Recommend Thank You Very Much Shawn.
Called around and these guys had the best price so I made an appointment. They came to my work, showed up on time and got the job done quickly and cleanly. Very happy.
My to go window shop.
We replaced our windshield with them and the experience was fine at first, until the trim/weather stripping at the top of the windshield started coming off. We were driving on the freeway and 2-3 feet of it came loose and start banging on the car.We had to replace our back window later on and they scratched up our paint all around the window and the sides of the trunk. Should have learned our lesson the first time. Dont be pulled in by their prices, they dont do quality work.
I couldnt be more pleased with my decision of having Glasshopper Auto Glass replace my windshield. They arrived at my home on schedule, and installed my new windshield at a fair and competitive price. I have used other companies in the past, but will not in the future. Thanks!
Had A wind shield put in Today and BrandonWas spot on ! So many times all people post is Negative, Thought I would share my Experience
Excellent
I will tell you tomorrow when they do my window
Horrible. Bait and switch for sure. Was quoted a price and a time frame, when I arrived to drop off my truck the time line had completely changed, and they came up with an excuse about a small ladder rack on the back.. im replacing the front drivers window... and they are worried about a ladder rack in the back? Very unprofessional, and knowledgeable employees. Dont waste your time.
Great customer service and they worked around my schedule and the guy who put it in was super nice and respectful
Not very professional. Kept changings times and prices. Every person that I talk to there always had a different story. Still trying to get my window and its now been 3 weeks.
Very fast and great price. I will be back when I get another chip.
We called these guys out to replace my windshield in my truck. The 1st tech came out on time and installed a windshield only to find out that it had a big scratch right in the drivers view. He told us that they could discount that windshield and that it might buff out. You could feel the scratch with your fingernail. They had to come back the next week to be able to put in another one. He also left a big razor knife sitting in the crease between he seats with the blade exposed, creating a huge safety hazard for me, my wife and my 3 children. All of which could have easily hopped up into my truck and had their legs sliced open. The 2nd tech, called my wife and told her that the windshield he grabbed that morning also had a scratch in it and that theyd have to reschedule. My wife said nope, that we needed it done that day. He went back to the shop and got another windshield. When he arrived, late by the way, I was home. I walked out to talk to him as he was opening the doors to his van. His glue gun had fallen and shattered the glass. This was a Monday evening. He said that he could swing by with a new one after work during the week. He never called or swung by. Sat came and my wife received a phone call from them saying that they were heading out to our house. We werent home and told them that it was never scheduled. After talking to multiple people, and getting lied to saying that they called and talked to my wife and had it scheduled for that sat. Nobody talked to me or my wife about them coming out at all on Saturday. I spoke to the manager that following Monday. He didnt seem like it was a big deal that they kept saying that they talked to us when they didnt or that the 2nd tech never followed through. I get that stuff happens. The scratch, ok, the shattered windshield, ok, but the razor blade is not ok. He even asked if I thought it was that big of a deal. Theyve been nothing but a huge pain in my ass to work with and I can guarantee that we will never use them again. Even tonight as I talked to the receptionist, she said that the manager said that I would accept the scratched windshield at a discounted price. I never said that. Im not paying for inferior products for my truck. Do yourself a favor and go with somebody else.
Best glass company to work with!
It was awesome!
They are fast friendly and very professional not to mention they came to my home on time and did a great job wouldnt use anyone else again
Great service!
Free soda