The quality of work and integrity at this shop is what everyone looks for in a mechanic. They shoot you straight and do not oversell. I trust them to tell me exactly what my car needs. Their pricing is more than reasonable and they have even treated me well when repairs take longer than they expected/planned.With such quality work, I have found that this is a busy shop. If you need work done you will likely have to schedule an appointment a few days to a week out. Which is the only reason I gave them 4 stars instead of 5.They will always show you the parts they replaced and tell you exactly how the part failed.
Mario and his crew are the best in town, the only mechanics that i fully trust to work on my car! Mario is very nice and always returns my calls and always has time to help me with my car, his crew is also super nice and very experienced. This is the only place that i take my cars to get worked on because Mario and his crew are honest and professional and very experienced! And they are very affordable! Mario calls us all the time and checks on our cars after he fixes them, i cannot say enough good things about this place! Very happy I’ve found them!
This place is great, transparent with costs, and honest. Stopped by on a Sunday, since nobody else was open, showed Mario my radiator leak, and he fit me in his busy schedule. New radiator installed and system flushed by the next day. Truck running good now. Its hard to find mechanics as honest and friendly as these guys. Highly recommended.
Mario was great to deal with on my daughter’s car repair and new tires. He called each night to give me an update. Myself being in Alabama and my daughter being in Utah is more than unnerving when her car has problems. I’m very thankful for all the employees for their honesty and automotive repair knowledge. They are the best!
I live in American Fork and we were needing a mechanic to look at a possible car we were buying up in ogden we found Mario and now I wish we lived closer to him for all of our other car repair needs. Very professional, honest, and fast awesome customer service if you need anything done for your cars at in the Ogden area please Premium Auto best experience ever! He even followed up and to see if we purchased the van and how that was going for us and then months later he followed up again to see if you needed any other things for any of our cars Awesome mechanic!
If you’re searching for an auto repair shop, you’ve found your place. Premium Auto is fantastic! Mario (Owner) and Javier (Shop Manager) are extremely knowledgeable and professional. Whenever I take my car to them, they are able to quickly diagnose the problem and get working on it. While they are great at fixing cars, the best thing about their shop is the fact that they aren’t interested in gouging customers and making a quick buck. I really appreciate that they will tell me what repairs need to be done for safety reasons and which ones can be put off for the time being. It’s clear they want to establish a long term relationship based on trust and honesty. I always leave Premium Auto feeling like a valued customer who was treated fairly.Chris S
Since moving to Ogden Ive come here to get my oil changed. Theyve always been good with that, informing me about anything I need to know.About a week back my serpentine belt broke on me. I was able to get it to them the next day and got it taken care of. When I can back they let me know that my water pump was leaking. Since I needed new tires, and I wanted to make sure nothing else was going to break, I had them look it all over.I dropped my car off, and had all the work I need done on it. When I came back the next day, the service really shone. I always worry about the work being done on my car no matter where I go. You see stories, or hear news reports, and it makes you skeptical. When I came in to pick up my vehicle they showed me all the parts that they had replaced and the wear on them. Just getting that reassurance really put me at as, and has me given my trust in going here.
We came in from out of town and my alternator AND AC compressor went out at the same time on a Sunday. Fantastic start to a vacation. I changed my own alternator with the help of a friend in an autozone parking lot but the AC compressor was too much of a job for me. This place was open that Sunday. They got the van in, gave me an estimate (a very competitive one at that), and had it ready the next morning at 10 AM. I was worried half my week of vacation would be ruined but it wasnt because of this shop! If I lived in Ogden, this would be my permanent shop.
I feel confident going to Premium Auto. They are professional and are always friendly to me. Mario always explains to me what my vehicle needs done before doing it and tells me why. I feel like they are honest and do their best to keep my vehicle running well. I am able to get in and out at a reasonable time too. Its hard to find a mechanic that you feel is being honest with you but I feel like I can trust Premium Auto for sure!
Great shop. Called the next day to make sure we were happy. Definitely going back!!
Premium auto is the only shop i know I can trust The owner Mario goes above and beyond to offer a great in person experience. Javier was great gave me all the information I needed they are up front about everything and they take the time to explain what the issue is and what are the reasons the parts need to be replaced and gives you a breakdown on prices and give you updates every step of the way. And once everything is all done he took the time to show me all the old parts and points out what and where the problem was. Overall by far the best auto Shop in Utah
I checked as many items as I can remember that Mario has done for me. I am a repeat customer who has gotten to know Mario and his team because of their flexibility and their integrity. You pay a premium price and you get premium quality and service. Thank you, Mario for excellent service over the years! Easy five stars. If i could give you six stars, I would!
Mario was super helpful and got us in quickly. He made sure to keep us updated on how things were going and worked to get the repairs done in a timely manner.
Mario and his guys are amazing always reliable I’m so glad I found these guys and are always honest with their services highly recommend them !
I took my truck in to get the breaks inspected they had just begun squaking loudly. Javier the only person in, told me my breaks look fine they just squeak from rust and paint. But if I would like to replace them it will cost around 750$ for disk breaks on all 4 tires.I took my truck home and removed all the wheels myself. Only the front needed to be done. I almost got taken advantage of and misdiagnosed. I replace my own brakes for less than 200$. I used to work at Marios shop many years ago. Hes a great man with great business. Im just not sure what the shop if turning into.
They are the best and most fair mechanic shop I have found anywhere in Ogden. They dont try to take advantage of you and tell you things are wrong with the car and its not. They get right to the point when they diagnose the problem and bid you a very fair price for what the problem is. I will be going to them anytime I ever have any issues with any of my cars. Thank you very much Premium Auto. I am so very happy with their staff, their hospitality and their service. I highly recommend this shop if you want your car fixed right.
I am absolutely fed up with the madness! This shop looks like a small mom and pop store, which I prefer over chain stores. They refused me to come in because I refused a mask, after the mandate ended by the way! I had to sit outside like a dog, until one person left, the service writer would allow me to come in then. Just for show of course. People need to start standing up to this absolute b.s. and not just say its company policy. You are not doctors stop pretending that you can enforce medical decisions on me as a mechanic! I will not be back and I suggest you dont either...
I brought 2 cars in to Mario for a bunch of service to include, ac repair, emissions, trans service, brakes, check engine light, etc.First of all, I was greeted with Excellent customer service, a clean, presentable garage and waiting area.. I soon found pleasant, knowledgeable technicians that go out of their way to help.After my automobiles were repaired, I was shown all of the replaced parts, where those parts failed, and offered an idea on what to watch for in the future when other parts go bad. I was given a very reasonable bill for the work performed and quick return time.Excellent experience, and I highly recommend everyone to go to Premium Auto first for repairs!!!
It was awesome! No complaints at all. I loved how the brakes were smooth and the wheel no longer shuck! Definitely will recommend your company and come back!
Mario and his staff are so amazing, they give you lots of options with fixing vehicles if they can and don’t try to push you into decisions. They are super honest and always check in a few days later to make sure the car is running well. Can’t say enough good things about this crew!
Premium Auto is the best repair shop in Ogden. Ive recently moved out of state and havent found any shop with the same quality workmanship. Their punctuality and ability to explain the work done in an easily understandable way, are the things I appreciate most.
When we moved here from California, we struggled to find an honest mechanic. We weren’t looking for the cheapest; we were looking for someone that was going to treat us the way they would a neighbor. And that’s Mario and his team. They’re honest, fair, and aren’t going to sell you something you don’t need. And if they feel you have the capability to fix or handle something your car needs on your own to save you money- he’s going to let you know it. We’ve had everything from our lifters fixed, to our oil changed here.They stand by their work, and their employees. Mario has created an honest shop where you can go and know you’ll not only be treated well, but you’ll be treated like family. We refuse to go anywhere else. Thanks Mario, and the Premium Auto team.
I was thoroughly impressed with the service I received from Premium Auto. Mario especially was helpful, kind, and patient as I navigated my car trouble. Mario recommended a great towing company (which was also reasonably priced) and had my car done before it was scheduled. I am really glad that my coworker recommended Premium. Ill continue going there for my car needs for as long as Im in Ogden.
I know this shop for a couple years, and I never had a problem Im happy with they work
They’ve always been honest and straight forward with me and that’s appreciated. I’ve done many repairs with them over the years and never had even one issue.
My wife and I have been using Premium Auto for several years now. Mario and his team always do an excellent job! If you need auto repairs I would highly recommend Premium Auto!
REVISED: JAVIER IS A DISHONEST, UNTRUTHFUL INDIVIDUAL WHO PERFORMS POOR QUALITY WORKMANSHIP, Deceives ANTHONYS CLIENTS, IS DESTROYING ANTONYS HARD EARN REPUTATION!Javier charged me $80.00 for putting 4 plastic zip ties on my fuel line and typing in his cell phone for me to understand what they did to my truck and why it costs so much more than his estimate.His statement was We had to cut and reroute your fuel line because it was dragging on the floor.He did not do this. He simply put zip ties on it, never cut and never rerouted it and committed Consumer Fraud against this Deafman!He also tried to take me for $220.00 to replace a failing O2 sensor.His statement on that was that the O2 sensor doesnt come out, it needs to have the exhaust pipe cut out, then grind the O2 sensor flange down, reweld a new O2 sensor flange onto the exhaust pipe and then reweld the exhaust pipe back into the splice and then install the O2 sensor itself. $220.00I told them that is not true, gave them my bad attitude and was told to take my truck as they refused to work on it anymore.When I got under my truck with a pipe wrench and REMOVED the O2 sensor with a few turns of the wrench, is when I noticed his poor workmanship and the 4 plastic zip ties.Javier is a disgrace and if you do not like my truthful words Javier, you can sue me but you are going to have to explain your poor workmanship to the courts if you do so. Looking forward to it.TO ALL WHO HAVE WORK PERFORMED AT THIS AUTO SHOP....BE VERY CAREFUL AND VERIFY THAT THE WORK YOU ARE BEING CHARGED FOR HAS ACTUALLY BEEN PROFESSIONALLY COMPLETED IF JAVIER IS ON DUTY BEFORE PAYMENT.Mario is a very respectful person and keeps a Bible on his counter for all to read which is very appreciated.Mario has always been honest and offered very, very competitive prices with outstanding service providers he employed.Sadly, I no longer have services performed at this shop. I was wrongfully rude to Mario and he was completely undeserving of my attitude.He had just returned from vacation and he was unaware of the rude attitude I received from Javier when I took my truck in for repairs.I am truly fed up with being treated with disregard and spoken down to by Javier!I am 100% Deaf.This does not mean I am dumb! Which is how I feel when dealing with Javier.Very little respect from him towards my Wife and I.However, my Wife chooses to keep her comments to herself. I speak up!I truly owe Mario an apology for my rudeness. It should have been directed at his assistant Javier.With all said....Premium Automotive Repair is a great shop, as long as you are not Deaf and dealing with Javier.With all due respect,Nicolas IbarraThe Deafman
Mario is such a great guy and his workers get the job done in a professional timely manner over and over again
Great place, always honest, fast and friendly. Highly recommend...
Excellent service, very informative on auto maintenance and repair, friendly and trustworthy. Would recommend their service to others.
They do good work always are extra nice
These guys are true life savers! Super good customer service and even better mechanical work. Mario and Javier are some of the most chillest guys hands down. It is great to have a mechanic shop open Sundays, especially when you need your car go work for the work week. Thank you guys!
Really friendly and this time I just had inspection done. But didnt take long.
Great shop! And great people. Mario did a great job on assisting me, I came from Idaho to visit Utah and had some problems when arrived to Ogden . My vehicle wasn’t gonna let me make the drive back but Mario made sure he was able to get me back on the road and home safe. He’s a great man, very professional with great communication and does very good work and makes sure you’re good to be back on the road.If I lived in Utah this would be my go to shop for anything!
Javier and Mario were extremely professional and courteous to both me and my granddaughter. They were up front with us about the cost. When problems were found I received a phone call and short video of the damaged part before the work was performed. When I picked up the vehicle they showed me the parts that were replaced. I felt that they were very reasonable with their parts cost and labor. I will take my vehicles back to them when repairs are needed. Great job guys.
Great service. The workers were soo nice and helped out. 10 out of 10 would definitely recommend!
Premium Auto is the only place Ill take my car. Great service and great employees! Theyre the best!
I was so happy that we finally found a trustworthy mechanic, they do a wonderful job and are always honest about cost and time.They even follow up with you to be sure your vehicle is running well after service.Even though we moved we still go to premium auto because of the service and honesty.
They did a great job!! My husband took our truck in to have the alternator changed. They were very fairly priced, quick, honest and courteous. They went above and beyond any other mechanic weve ever been to. Very impressed! Will definitely come back in the future and recommend to anyone that needs a good, honest mechanic.
Love this place the owner and the shop manager are great guys
Best Auto shop in town
I have had many car issues throughout the years, visted many different mechanics. This shop has been the best to work with by far. They actually show you what has been done to your car and the parts you payed for. Complete transparency. Excellent customer service, they keep you updated on everything. I would highly recommend working with them.
Answered my question over the phone. Easy fix. Was very kind and knowledgeable.
Mario was super pleasant and helpful. The work was done quickly and top-notch. Premium is so nice compared to all the mechanics who seem to be more interested in up sales and steep prices. Premium is now my go-to place
This is our go to Mechanic. He is honest and runs his business with integrity. Mario is incredibly friendly and respectful and stands behind his work.
Our radiator sprung a leak as we rolled into town late afternoon. Mario was able to get it in due to a cancellation and worked a little late to do it. They has us ready to finish our road trip the very next day with excellent service and a fair price. I was very, very impressed with his honesty and great customer service!! I got lucky I called them, would highly recommend!
This is a place you can Trust.
Always awesome service! I will never take my car anywhere else. Amazing crew!
I was treated with the up most respect from everyone, especially the manager Mario.
This place is great! Great customer service along with very good workmanship. Their pricing is better than other shops, I compared them with several shops and this shop not only beat the pricing but the attitudes of the shops was horrible. They also let you know if something needs attention with no pressure to have them do the work unlike others that bully you. Get you’re auto repairs done here with confidence it will be done correctly.
I have had very good experiences with Premium Auto. This week, my wiper fluid wasn’t working in my car. I figured the pump was broken and that I’d need a new one. I took it to Premium Auto, fully expecting to pay for a new part and labor. Later that day, they called and said the lines were just clogged and they were able to clear them out. It would have been easy for them to just replace the pump and charge me a heck of a lot more, but they took the honest route, which I appreciate. This business has my trust!
Shout out to our waitress Mallorie
Mario and his team are the best!
They charged me $50 to store tires for a couple of weeks. Not real happy about it!!!
What a great reputation and well deserved! I shopped around and chose these guys due to how well I was treated which is very important to me! They did an oil change and emissions test for me, I found my new mechanic!Model Business!!!
Amazing work! Very trustworthy and does amazing work! Will not go anywhere else after meeting Mario!
I have never been somewhere where they are so polite and friendly. They were honest and straight forward without the rude mentality most auto shops have. I will never go anywhere else. They kept in touch and let me know what was happening and when. They even remembered who I was without asking next time they saw me. Mario specifically was amazing!
Not A Positive Experience...The First TimeThey may be honest...I Believe They Are....I Trust Them NowOriginally I was unhappy....But maybe they were just making sure everything was done their way, not mine. But I came back because they are the best in Ogden. I cant always make the trip to my original longterm family mechanic in SLC. I am getting too old for long drives, so I am happy they are here. My original review a year ago was 3 stars now back up to 5 stars. Original Review (July 2010) ...they sure know how to waste time. I got the run around because they were too busy to do the work needed when I needed it done. It was frustrating to have to make multiple and separate visits for an initial analysis then schedule an appointment to determine what will have to be fixed and then, after that, schedule for repair the following week, maybe.Are they good? Not in my opinion. Are they fair? I felt I was treated badly, Are they cheap? ...I am not complaining about being overcharged thad did not happen Are they fast? Certainly not. I can only assume they must be good for other people or they would not be so busy. For me, I cannot recommend Premium Auto. After wasting both time and and money I am back to my regular mechanic in SLC who does great work, is fast and treats me right. I wish I could find service like that here in Ogden...but what can you do? Answer. Keep looking or drive to Salt Lake City.
Very fast awesome service very good manager
Ive had work done by premium auto 2 times. It has been superior! Highly recommend them.
I had my van going out on me and called the shop 5mnts to closing time most shops would tell you they close in 5 mnts he waited for me to putt in 15 mnts after closing. That is customer service.I now drive from Logan to his shop in Ogden to have all my vehicles worked on. Thank you Mario for the honest and reliable service.
This is the best garage I have found in the 5 years I have lived in Utah! Mario and his crew are the very definition of; treat your customers with respect, honesty, and quality, then the rest will fall into place! Fair prices with customer service that is a rarity these days. Thank you!
An honest, hardworking, and SKILLED team. The ownership is dedicated to their customers and saved me a LOT of money by diagnosing major suspension and bearing issues I was not aware of. I would trust these folks to take care of my elderly grandmothers car. Best car shop in Ogden!
Mario is awesome, helpful, knowledgeable and honest! I recommend Mario to anyone looking for a good mechanic. He has taught me about my car and has always treated me fair and been honest with me. He reminds me to service my car in a text which is helpful because I often forget and just expect my car to run! If you need work done, an oil change, tires, inspection whatever give him a call!
Since I began coming here several years ago, these guys have always (every single encounter), they have always explained to me exactly whats going on,why its going on, all my options, and a cost (which has always been much more affordable than any other places I have taken my car to)...They are honest and do NOT complicate things! These guys have become #1 for any problems I have with my car that I cant solve, and my #1 recommendation. Thanks to all of you! Youre awesome!
This place is so awesome. They fit me in even though they were busy and I was on and out fast! Love that they are open on Sunday and great prices. I would absolutely recommend Premium Auto and will definitely come back for all my needs! Thanks guys!
Mario is the most genuine man I know and he cares about his customers!
We have been taking our vehicles here for years. Both of our vehicles are high millage and Mario keeps these on the road running smoothly. They have evening and Sunday hours too. Trustworthy and personable service.
Mario is hands down the best in town! Great honest man
Very rude i was smoking in thr parking lot waiting to see an employee about my car i was approached by an employee mario i believe and 30 seconds into our conversation he asked if was smoking a very impolitely told me to put it out and wouldnt let me finish talking as soon as the em he figured out i was just inquiring not spending told me to come back when i get paid
These guys always provide awesome service. Been going to them for 5 years and I can’t complain. They’re also good at catching stuff such as an air leak in one of my front tires that I had no clue about. Saving me time and money!
Honest and they do expert work. I trust my car with them
I have had my GMC Yukon XL repaired here on two different occasions. Once for a catalytic converter replacement and just recently for a AC compressor replacement. Both times the estimates were less than local competitors. The work is done in a timely manner without surprises all under warranty. Mario and his crew are well trained, will repair your vehicle correctly and get you out the door without breaking the bank. Highly recommend. Customer for life!
Great bunch of guys at this locally owned shop!!
Premium Auto is a fantastic place to take your vehicle to get fix. Great customer service, honest people. Mario was very good to us. Wont take my vehicle anywhere else to be fixed.
Excellent quality service. My truck had major suspension problems that were missed by other mechanics but not by Premium Auto. Now my dad too will be bringing his car from out of state. This is a very reliable and welcoming place.
The guys are SUPER friendly. They treat you with GREAT RESPECT!
I’ve taken a few vehicles to these guys and they are always honest and straightforward. I recommend them to anyone who needs something done. Even if it’s something they can’t do they will give you a great referral
Good prices and great customer service...
Speedy service and a great crew! I needed an inspection on a Sunday and Premium Auto was not only open, but had an appointment for me an hour after I called and they got the inspection done quick. Top notch garage!
Excellent customer service, thorough explanation of the problem and solution so I knew exactly what was being done to my car, and then they got to it quickly. I suffered through all of last summer without A/C because I thought it would be an expensive job, but Premium Auto took good care of me and the car at a great price.Had my car in again for new tires and brakes. They got me in quickly and took good care of me again. Thanks!
Mario speaks plain English and doesnt confuse me with auto lingo. He sticks to his estimates and schedule. One can tell that fixing cars brings him great satisfaction and excitement. This shop cares
Decent service, bad communication. Never contacted me for the free follow up check to make sure my engine was no longer leaking oil.
Absolutely lovely people! They are patient with me since i know nothing about cars and the prices are pretty good (coming from a college student). They get it done and they get it done right :)
Wonderful place. Great prices, great work, and great people. Mario (the owner?) is extremely professional and takes the time to explain the work and why it is necessary. Id agree with other posters - best repair shop Ive ever been to!
Best auto repair shop I have ever been to. They perform a comprehensive inspection of my car and explain what is needed but more importantly what is not needed. They have even declined work that other auto repair shops have indicated was immediately needed. Service with a smile is nice as well.
My wife and daughter were traveling through Ogden when they began to have problems with their vehicle. I called Mario and he told me they may be available later in the day but wasnt sure. I told him they were at a motel and stranded close by. He put me on hold and told me to tell them bring it in. I was relieved and hopeful. they arrived and were met with a very professional and caring crew. Just a few minutes into the appointment 8 different codes were going off identifying a serious issue or issues. I waited to hear the bad news and the cost of this problem, I was shocked. The problem was found quickly and the cost, $90.00. They could have easily taken advantage of us, but they earned our trust. I will drive hours in the future to have this crew work on my vehicle, thanks guys! Mario is the man!
As a resident of Ogden, this is the best and only place that I will take my car to to be serviced. Mario is not only honest, patient, and an all around good guy he knows what he is doing, and is always willing to explain anything to you. No other place can beat the prices that he offers. The customer service that is present there, makes you feel like youre family. Thank you Mario & the rest of the Premium Auto team for being so awesome and efficient!
Amazing service Mario knows his stuff. Very efficient definitely fix every type of problem that you could imagine. I would recommend if youre out of town and if you dont feel like going to want of the big dealerships with your car when you move to Utah definitely go to premium auto. Even though everything takes time but thats typical of a repair shop. Theyre very on top of everything and I definitely recommend for anybody to go there.
Honest, friendly and quality work done at a great price! This shop is awesome. I will be a customer for life.
As always, Mario and Javier did an amazing job. Our truck was ready ahead of schedule for a very affordable price. We recommend this shop to all of our friends.
They are amazing and honest. Always try to do their best to help me understand whats going on with my car. They know i dont have much money so try to keep things as affordable as possible. Love that they are open sundays!!!!
They did a fabulous job! The staff is very friendly and trustworthy!
I drive from Farmington to come to Mario and his crew. I use to drive from Provo. I found Mario about a year ago when my car needed allot of stuff done.He is trust worthy always gets me the best deal and never is scheming to get more money out of me. He always offers to show me my old parts. He does honest work for honest pay.Ill never go to another mechanic again.
They have always makes me feel welcome, and does a great job
Honest people! They do an amazing job and you know you can trust their work and prices. Thank you!
Had these guys do a quick emissions check. They were very fast, friendly, and efficient. Hablan Espanol!
They showed me exactly what was wrong with my car and how they were going to fix it. Very friendly people and felt valued.
Mario and his crew are honest and fair! His shop has the best service and is always happy! He definitely takes care of his employees so in turn they take care of you! Love my Premium Auto friends!
I love all the guys here! Mario is an honest hard working guy and very dependable! They have great prices and do amazing work!