The price for the repair was not clear. It was more than I was expecting. I thought the diagnostics would have been included if the repair was completed. Make sure to get a clear total before completing repairs. The repairs were done as requested.

They sold me a stolen 2013 Ford F150. Then I was given the run around about replacing the truck. Wanting to give me a trade in value on the truck. It wasnt until the insurance company got involved where things set straight. And I still lost 5 thousand dollars on the deal. After the service I received from many members of the staff, managers the owner and his sons. I will never recommend this dealership to anyone. Warning to the wise I have talked to many dealer that said the treatment I received was wrong and unprofessional.

I have been looking for a good usedCorvette for a while now. I saw what looked like the perfect car on the John Watson Chevy website. I called the dealership and was connected with Ivan in sales. A Long story made short, he and I discussed the vehicle and he helped me get a “ball park” trade in value on my vehicle. I drove over from Colorado, honestly a little worried about doing most of the transaction over the phone. Well, I had nothing to worry about, the team I met with at John Watson did exactly as they told me they would! That, and the car honestly exceeded my expectation, it was/is perfect! I don’t live in Utah, so these folks really owed me nothing. What they gave me was honestly and respect! If you live in Utah or western Wyoming and want a Chevy vehicle, do not hesitate to talk to Ivan or any of the team at John Watson! Honestly, when I am in the market again, I would drive the 7 hours to Ogden to be treated like this again. They are really a great dealership, 5 stars, 10 out of 10 to me!

Watsons is the best always willing to help me out with my vehicle problems. They get you in keep you updated on the work progress and call when done. Thanks to a great team

Always friendly and it was a fast service i don’t mind waiting there it’s always super clean and relaxing to wait there

This was by far the best car buying experience I have ever had. I have been casually looking for several months and Dennis has been very patient and low key. He never pressured me at all and seemed like he genuinely was trying to help my find the right car for me, and not just trying to pressure me into buying any car I looked at. He was always willing to show me anything without pressure, which I really appreciated. This is why I kept coming back and eventually found the right vehicle and purchased it from them. The buying process was super easy, laid back and low key. Even Terrell in the finance office was great. He offered me some other warranty products but was very respectful of my decision and didnt push it further. He was very kind. I always dread buying cars and dealing with the headaches but this experience overall was a great, pleasant, experience, and I am very picky about who I will work with. If Im not treated respectfully I dont come back. I would definitely buy here again. Thank you!

My new truck had a ticking noise so I brought it to John Watson. Turns out the lifters in 2020 Chevy Trucks have a know issue. I bought this truck at dealer in another city but Im glad I took it to John Watson for repairs. It took a few days to get the diagnosis and then a few more to get parts. Mike (service manager) kept me informed every step of the way and provided a pretty sweet loaner to use while my truck was being repaired. He knew that I had a vacation coming up and needed my truck. He had my truck repaired a couple of days earlier than estimated.Having problems with a new truck was very discouraging, but Mike and his mechanics came through for me and I really appreciated it. Had a great vacation with zero truck issues. Thanks Mike and John Watson Chevrolet

Fairly quick service, about an hour for a normal oil change and tire rotation, they did fix a misunderstanding fairly quickly after it was noticed regarding an older vehicle having used full synthetic blends, as they forgot to ask whether I wanted full synthetic or conventional oil. Prices are reasonable and they do a 21 point inspection for oil changes. Prices are fairly upfront, you wont find unexpected charges without them asking you first.

I had a great experience. The service advisor was great, the service was quick, the service tech even found a bad tire on my car.

I took my Avalanche in for a problem related to my left rear brake seal which was repaired. While there I also requested an oil change and tire rotation. When it was on the lift, four different problems were discovered. They too were remedied. Bryan did an outstanding job of keeping me informed of what was going on, I had my Avalanche back the next day. I truly appreciated the alertness of your service department technicians as well as the conscientiousness and the up frontness of your service manager. OUTSTANDING job on this visit -- thank you -- and BRAVO!

From start to finish I enjoyed dealing with the staff at the dealership. They treated me like I was family, and made every effort to make sure everything was right. It was a joy purchasing this car. When time comes again to start looking to buy they will be first on my list to contact.

Had a great experience with our sales rep also very informative and knowledgeable. Would absolutely refer other potential buyers to your dealership. She was awesome..

I went to Watson for what turned out to be a simple tire repair and an emissions test. It took over 2 1/2 hours for this and I feel it would have taken even longer had the service writer not noticed me sitting in the waiting room for so long. Ive used Watson for every service and repair to my Silverado since the day I bought it brand new in 2010, but I doubt I will ever go back. They seem to have forgotten the meaning of customer service and that my time is valuable to me.

I made an appointment for an oil change early in the morning. When I got there they told me it would be 1 1/2 hour wait as other customers had already come in for oil changes. The whole reason for an appointment is to avoid waiting. This is ridiculous. Please explain the purpose of an appointment if it is first come first serve anyway. On the plus side, they did a thorough inspection that found a couple items that will need attention. Bottom line, they do a good job, just know that you will wait for anyone that showed up before you that day.

I needed a new car same day for a company need. Watsons team was friendly, speedy and fair. Transaction took about 2 hours test drive to out the door. I’m very pleased with Watson Chevrolet.

We dealt mostly with Cory Watson, and could not have been happier with the way he treated us. The best compliment I could give him is that he did not act like a car salesman. It seemed you were working with a friend. And we were very impressed by his honesty and lack of sales pressure. I feel like I made a friendship, not just bought a car.

It has be great to do business with the people at Watson, that is why I keep going back,

Dealer was prompt and very courteous with their service. I asked for a valve stem cap and they found one and installed for free, many thanks.

Went there and they had a bunch of Cars for display, classic Chevies, great place although the lounge needs more work but Id say its a good location.

Just bought my second Chevy from them, cant say enough good things about Corey Watson and the entire staff there. Ill never buy elsewhere.

Such a great buying experience! Ivan was our salesman and he was phenomenal. No pressure, the right amount of hospitality, and it wasnt just with Ivan; Dee and Terrell were excellent as well. We got such a great deal on our Suburban, my wife hasnt stopped smiling yet!

I love working Watsons they are a great company and honest people.

Best car shopping experience Ive ever had...honestly!!!!

Despite all the shortages, Andy Hellstrom hooked me up. We ordered my truck, and he worked some magic with GM so could finally get the one I wanted. Thanks a heap Andy, love the new truck!

We brought our vehicle here September 2019 to have a message it was giving us, of park to shift on our 2017 GMC Acadia repaired. It was fixed under our vehicles warranty. About 3-4 months later the message appeared again, I recently called John Watson and they told me that they start off by replacing a minor thing but since the problem reappeared then they’d be replacing the whole shift harness, only now it would cost us almost $400 because our car had 37K plus miles on it. We dropped our vehicle off at 8 A.M. by 5:30 P.M. we were wondering if they were done working on it, we called and they said, “yes that it had been ready!” But that they were about to close, we said well no one has called us to tell us our car was ready for pick up. I was upset no one had taken the time to call us and discuss how the repair went. Upon pick up, we see the car has many little scuffs that were not there before (in the area where they worked) I have picture of before and after, since we are looking to sell our car. That is very upsetting to us! They could’ve been more careful. Aside from having to pay almost $400 to have this fixed, because it wasn’t done the first time, not calling us when our car was ready for pick up, they also scuffed it up during repair. I would not recommend John Watson to anyone, very very displeased with their service.**UPDATED**Since posting this, Patrick reached out in an effort to make things right we spoke for approximately 26 min. We discussed what the misunderstandings were. I truly appreciate them reaching out regarding the issues, their willingness to fix the cosmetic damage. It wasn’t necessary since I sold the car, which is why I was having the shift to park problem fixed. But their prompt response to this matter was greatly appreciated.

Fair, honest, delivered a hard-to-find Tahoe.

That is weird because I did not leave a good review two years ago and I just seen this post, and it showed that I really like them and that is very untrue, I had a very bad experience, I paid CASH $17,000 + for my car paid in full, and once I did the car started falling apart and the salesman (James) wouldnt talk to me, he would run and hide, He should be embarrassed because me and my family seen him several times doing it, then I went in to see if I could trade it in and one of the grandsons of Mr. Watson I cant remember his name because thats how important he is to me, he was really rude and said we all have wear and tear, I said OK well yes wear and tear but not after the first week, overall he was not polite not willing to help me, He also said youre not going to get what you paid for it and were talking three weeks after I had the car so I asked him to give me some numbers how much I would get with the trade-in he didnt call me or text me information I wish I wouldve never gone there and all these years I thought highly of Jon Watson Chevrolet but I no longer do and will not recommend anybody to go there

Friendly and prompt service department with reasonable cost.

We loved the No Salesman Number Gimmicks! Great people, great service, great price.We love our new Chevrolet.

I was greeted promptly and my car went back for service. The gentleman who helped me were both very polite and helpful. The young woman who checked me out when my vehicle’s service was complete was very nice and personable. It was an overall great experience.

Worked with a lovely saleswoman named Sarah. She helped me find a great truck and get a good amount for my trade in. They seriously worked with me and were very polite. Would recommend for sure

I specifically worked with Dennis Brown and Cam Watson. They were absolutely amazing amd helped with everything i needed. And the best part is they were honest. You do not find that in dealerships. I will definitely be recommending them and going back for service.

All of the staff I met were helpful and courteous. I returned to ask about a noise I could hear when the car is traveling forward between 0 and 14 mph. The mechanics were not able to identify the noise, but they HAPPILY TRIED THEIR BEST. I was pleased with their willingness to TRY finding the noise without charge.Steve Rich

Jace is amazing and knows what he’s doing. Went above and beyond for a good experience for me and my family.

The technician who worked on my truck left various important systems unchecked after service. 1) failed to connect radiator hose, resulting in massive cooling loss. 2) ground strap disconnected 3) some how after service I had holes in the radiator hose, and the heater inlet hoses 4) the cooling fan fin where all broken, I found large chunks of cooling fan debris on top of my engine, and the cooling fans capability reduced so much the truck is now running hot, which has never been a problem. I AM VERY UNHAPPY WITH THEIR SERVICE.

Best car buying experience I’ve ever had.

Awesome group of individuals. Won’t buy a car or truck from anyone else.

Went in with my kids. Helpful service department. Picked up wiper blades for wives Blazer, also a shirt. Will be taking our Blazer here for service in the future. Sometimes it is fun to go to dealerships for car parts and other items. This is a dealership I 100% will visit in future.

Very transparent with me and super help

Cam Watson took care of my requests and set it up so i could continue work at home

They were very helpful. We ultimately went with a different vehicle because it met our needs but Eric was amazing to work with, and very helpful. We would definitly use John Watson for future needs.

Ivan and Terell made the whole first buyers process so easy and so professional. i’ll be back if i ever need another one in the future also will refer all my family and friends! thanks guys!

The service guys are great!

Great service, techs very efficient and fast.

Excellent customer service and they are always professional

I was very disappointed that the car was not cleaned or washed! We have spent plenty of money in your service department and we feel we are not treated with respect!Vacuuming the inside and washing the outside of the car is not that hard!Blairs service always does this for us and any type of service! We will go with them from now on!

Excellent service definitely Ill take my car to them every oil change or any other service.

I had an all around good experience buying from John Watson. My salesman Ivan (pronounced eee-von) was especially helpful and came through on everything he promised, he’s a professional and pleasant young man to work with, be sure to stop in and catch him when he’s wearing his pink flamingo button up shirt he seems to get you the best deal when he has that one on. Cory really pimped out my 2020 Silverado HD 3500 out! I was just making my usual Costco run minding my business one day and this big red beauty caught my eye not once but twice, then boom! The next day I’m driving her off the lot. Terrell in finance (despite being a fan of the Dallas Cowboys, I am a 49er fan) was great to work with as well, he was quick and thorough with the paper pushing and financing. I recommend purchasing the touch of class detailing service thru him, it’s well worth it. I did need to have some issues taken care of and some after market items installed onto my truck and John Watson always had a loaner car available for me to use so I wasn’t out of a ride, that was excellent. The service manager Patrick was excellent to deal with as well, he didn’t over promised or under perform either. It’s nice to get shot straight especially about how long work is going to take. Dealerships are still behind as a whole on customer service but John Watson seems to really care about you as a customer and it shows. One thing I would recommend for improvement is some free popcorn, I’m just a big kid really and always enjoy a free popcorn, a lot of dealerships offer that while waiting for your vehicle. Not a knock at all, just a suggestion. Thanks for taking my money in a pleasant way JW! Btw my name is Josh, I’m using my sons google account to make this review.

Jace was our contact. Always professional and friendly. Work was completed in a timely manner.

Fast, courteous, and efficient! Back on the road before you knew it.

Andy was awesome to work with. Very knowledgeable and upfront/honest about the whole deal. Love my new truck. Would recommend to anyone to buy your vehicles from John Watson.

Great experience every time. Low pressure, but always helpful. Andy is my salesman for life whenever I need a new or used Chevrolet.

I got in the same day that I called. I was able to redeem points for service which was worth $100.00! Fast, friendly service is their trademark. My services were overseen by Andy Helstrom, who took great care of me as always.

Yesterday my car was Stuck at a maverick due to the anti theft deterrent late at night, I had just filled my tank with gas and was about to take off when the anti theft light turned on and kept my car from activating.They sent a nice man to help me get it running again resetting the car by detaching certain parts of the battery. Thanks to him I was able to go home instead of sitting in the cold all night.I dont remember his name but I hope he knows his kindness made all the difference. This review is a thank you to the nice men who sent him and the nice man who helped me.

I’m always pleased with the service I get from your team. You guys always give me the best deal and will have my business on all of my vehicles for many more years. Thank you Jace!

The John Watson service manager Corey treated me Great! When GM wouldnt cover my door paint damage on my 2014 High Country Silverado, even though I had the touch of class paint protection, Corey asked to take my vehicle across the street to a business they work with and provided me a really excellent deal to get my bad paint blemish restored to just like new. John Watson Chevrolet knows how to treat the customer right!

Took my car in because the warning light came on saying vehicle over heating temperature gage was all they way to H. Made an appointment at 8 am, I didnt receive a call about my cars findings until 11 am, telling me they cant find anything wrong with the car at all. Spent $160.00 dollars for them to tell me nothings wrong with it! VERY FRUSTRATING and Expensive.

I looked all over for the truck I needed for my work and John Watson came through for me and my business. They made it so comfortable from beginning to end and I will be buying my next truck from them when the time comes. It was an awesome experience.

Very helpful each person that I talked to today and polite

Friendly service tech. Accurate diagnoses and speedy repair and on time for me to pickup

Our experience was very satisfying. Staff was friendly and knowledgeable.The entire process was laid back with no pressure.

We’re finally home and that could be possible without the fine people at John Watson Chevrolet our suburban started breaking down 148 miles before Provo UT. we were able to limp all the way to John Watson Chevrolet, we explained to them that we are currently in the middle of a move from Washington state to Oklahoma State they quoted us what it would cost to fix the vehicle and we didn’t have the money. in six hours they had us in a new vehicle loaded out and ready to get back on the road. we stayed the night we came back the next morning and they took even more Care of us by setting us up with a luggage rack container and sent us on our way. this move wouldn’t have been possible without these people these guys deserve all the service and all the acclaim that they can muster if it wasn’t for these guys we would have been stuck we owe them everything thank you

Buying experience was exceptional! This is the fourth vehicle I have purchased from John Watson and each time the service has been awesome. Everyone we interacted with was knowledgeable and helpful.

I recently bough a new trail boss and the experience was great. No high pressure sales. Great communication and everyone was super easy to work with along the way.

Great place! Totally trust them.

Brian was very helpful. and they always take care of me.

Timely great service!

From start to finish Jeff Morgan, Chris Southwick and Andy Hellstrom took great care of us in getting our new Equinox! This is our second car from John Watson Chevrolet and we are very happy to be a return customer!

Quick, friendly, informative, affordable and professional. Oh and while I was there I managed to find my daughter a car too. The Watson family is great to do business with.

Rick Lewis is amazing. He always takes care of us, down to the smallest detail. I didnt have to wait long to have my suburban serviced. My needs are always addressed. I know I am not being price gouged. I completely trust the car care I receive at this facility.

Jonathan listened to all of my wishlist and must have and helped me get the best option for my little family. He stayed late to help give us a smooth experience.

Quick service, great people there, definitely my new place to get my car serviced, and when I decide to buy a new car I 100% am going through John Watson!

John Watson is hands down the best dealership in Utah. My father and I have been coming here for years and have bought many vehicles. A huge shout out to Mr. Erik Steele a true gent, always friendly and genuine. He truly cares about helping you find what you are looking for and takes the time to make sure you are happy with your choice. He has never been what I’ve seen at other dealers “a pushy salesman” I would highly recommend John Watson Chevrolet! And make sure to talk to Mr. Steele you will be happy you did.

Best dealership experience in Utah. Came here to buy the exact truck we wanted after having a terrible experience with a LHM dealership. Highly recommend John Watson! Ask for Peter!

I recently purchased a new truck from John Watson Chevrolet. My particular model was tough to find, in both the options I wanted, and pricing. I went from Brigham City to Provo in my search. John Watson easily made the short list with the amount of work they put in finding my vehicle and pricing it. They patiently helped my 10 year old daughter stay unbored. They were honest and up front. I spent a lot of time there was the only draw back. I wish the process could have been faster, but buying a car is always lengthy.Thanks.

Sales finance and service were great

Super fun supporting the community!

Easy to get appointments at time convenient for me. Service started on time and finished quickly. 😊

Dee was very helpful setting everything up and taking great care of me.

The service and attention given to my vehicle order were first rate. This included text and telephone updates and even video of the car being unloaded from the delivery truck! The only negative - some water spots left on the car when it was washed. On the whole, only slightly short of perfection!

Well I called about removing the shifter knob too my 2013 cruze cause I didnt want too damage the shift release a man by the name of Victor told me go for it you wont damage nothing, now my car thinks its in park and the release is jammed so theres that..

Always take my car there they take good care of me

I have purchased a couple vehicles from this company. Excellent customer service. Service department is superior to any of the fast or quicky lubes.Bryan H. will get you and your vehicle going smooth and at a reasonable price.

Well this the 6th chevy in 15 years that I have bought from Watson Chevrolet. Peter Call is a great easy going honest guy.. I feel like they always take good care of me whether Im buying or in for service . I will continue to do business with John Watson Chevrolet... Thanks for everything.... J Randy A.

My wife and I came in looking to trade in a vehicle that we were upside down in for a truck. Peter was our dealer and did a fantastic job of helping us go over all of options with no pressure at all. We were in a bad situation that he helped us get out of. Now we have our truck that we have been wanting and needing for a long time as well as getting out of a bad situation with our other vehicle (that would have just kept getting worse). Great experience!

Visit was quick and there was nothing found on the inspection for the safety recall. All information was properly documented

Even not having an appointment scheduled, Jace Nixon was awesome and made arrangements to get the oil changed on my Traverse. The price was fair and the service was great.

I shopped at a few dealerships. The others were very predatory. Erik Steele was totally chill and thats a big reason why we bought at Watson.

Fast and friendly service. Willing to answer all your questions. The sales staff is great also.

Very personable and knowledgeable staff. Great people to work with.

As expected, JASON OUR SERVICE REP WAS PUNCTUAL AND EFFICIENT.

I had made an appointment to have new tires installed, but unfortunately there was a mixup and the tires werent ordered. Watson Chevrolet bent over backwards to fix that mistake and had the tires delivered and installed later that day and waived the installation fee for my having to go back again later in the day. It was very much appreciated.

This was my second time buying a car from Watsons and one again I was overly impressed with everyone and their professionalism!Cory W. was able to help us order the exact car we wanted and kept us update with timelines on where it was with manufacturing and shipping.Jonathan H. took time, even staying late, to help us and be sure we knew all the functions of our new blazer. He helped us call OnStar and get set up, test out the new MyChevy App, set up bluetooth and more until we had no questions left. He made sure to let us know if we had any questions at all we could reach out and he would be there to help.Terrell B. was so helpful with all the financing and paperwork and made the process easy and painless. He went over all the documents with us making sure we understood the terms and warranties too.Thank you Watson team for treating us so well!

Bryan, one of the service managers is professional and courteous. Weve dealt with him on several occasions when our vehicles have needed serviced. Hes answered our questions and provided great customer service.

Great experience at the service center. Mike was very helpful, the prices were fair and reasonable, and the work was done quickly. Our truck drives great after having all the maintenance and repairs done. Will definitely be returning and I would recommend their service department to anyone.

No stress, no pressure, friendly, and wonderful!

Cheap oil changes if you bring your own oil and filter

We could not have been more happier! From start to finish everyone that we dealt with with super friendly, professional, and treated us like family! We will never go somewhere else to buy another vehicle again!

This is the best dealership I’ve ever bought a vehicle from. I live in Provo and drove up clear to Ogden to look at a truck they had listed and was communicated with in direct simple and respectful manner the entire time. They inspected the car, fixed anything I saw that bothered me, and were patient and understanding. Big shout out to Ivan in making this a great experience for me and my wife and we are loving our new truck!

Peter was awesome and helped me get a great deal on my new Trail Boss!!