Went there to buy an appliance, and we ended buying item worth $800. We shop there after seeing their commercial on our local news channel. We checked out their website, and it does not keep an up to date inventory on what they currently have and the prices. We had to call to ask them whether they have a particular item. We went to the store, saw an item we liked, but it was not available! We settled on getting something else. We went to the mens bathroom, and the toilet was absolutely disgusting! Not to be too explicit, but there were brown stain sprayed all over the toilet!All that to say, here are some of the thing to improve customer experience:1) Have an up to date inventory on the customer facing website, so customers do not need to call in to inquire about an item.2) If an item on display in the store is out of stock, place a sticker on the item indicating it is out of stock. That way customer can be prepare to make adjustments to their shopping plans without being surprised by the inventory status.3) Periodically check the bathroom and ensure it is clean!!! You can have the most beautiful layout of appliances, but customer experience can be ruined by the 5 minute experience in the bathroom!** Aside from all of that, the staff was very helpful!!!

Five star phone purchase on 11/3! After searching almost everywhere in the metro, Hahn came to the rescue. I needed an unusual size double oven for my new house, before Thanksgiving and no one was able to offer delivery due to the shipping crisis. Instead of waiting until Dec/Jan, Hahn will be delivering and installing on 11/15!!!! Thanksgiving is saved! Sid was amazing and my purchase could not have been easier. Information was clear and he was quick to schedule. Talk about easy!! Hahn definitely has a new customer that will be returning.

Currently remodeling my house. Was using another vendor and was getting the runaround on a wall oven. Placed the order 4 months ago. Order repeatedly placed on back order.Reached out to Hahns Appliances and was able to purchase a wall oven at lower cost to be received within 1 week.Customer service representative was open and honest and provided me with what I needed. If the wall oven delivers within a week, this will be the best experience ever.

I had a wonderful experience. Weve been remodeling our kitchen after 35 years. We went to shop for a microwave. We found something far beyond our expectations. Has 3 features. Im so excited to add this to my kitchen. And at a good price .thank you sincerity .Lisa Luers

Came in to OKC location to find a specific refrigerator & freezer. Chad was very helpful and honest, which I appreciate. Gave me all the information I needed to make the best decision possible and just went above & beyond. No pressure at all. Very impressed with the selection and layout of this store. Only reason I didn’t give 5 stars is that I will have to wait 3-6 months for my appliances to come in.

Their service and selection is great. They actually have things in stock unlike other retailers. They offer a military discount so we will defiantly be using them again for future purchases. Being able to conduct the entire transaction online is great.

Outstanding customer service.Alan the store manager took it upon his self to replace a double oven we were having issues with. No details needed, just know they stood behind the product.Also Chris our sales rep super informative and knowledgeable of products. I would recommend Hahn Appliance.

When I walked in and I was not pressured by any sales people which I like that. A gentleman by the name of Jerry walked over in the area where I was very informational and very knowledgeable he made my shopping experience they’re good. So I did purchase a refrigerator but it will not be delivered until October 25. So I am just waiting on it to be delivered and my old one hauled off. Thank you have a great day.

I had been looking for a certain Traeger smoker for quite some time and had had no luck finding it locally. Called Hahns, they had it in stock, went to purchase it and was in and out within 30 minutes. Best shopping experience ever and sales person was extremely nice and helpful. Will definitely use Hahns for future purchases.

Hahn Appliance is a great place to purchase appliances. Place is always spotless and always has a great selection. This time I was just in to purchase a filter for my refrigerator and usually a salesman is there to greet you as you come in. I usually go to the Edmond store but was on south side of town so went there. I walked in and no one approached me. I walked over to the desk where there was a gentleman on the phone. I waited, and several other women behind the counter, but still no acknowledgement. I walked over to the other side of the store where there were two men sitting behind a desk and finally asked if someone could please help me. I was informed he was helping someone but maybe they could back there. Looks like they are just visiting. Finally one of the guys came up and helped me. He was very courteous and fast but I will return to Edmond store from now on because they are courteous and fast and don’t make stand around 10 minutes before they approach you.

Great inventory. Everyone was really friendly & helpful. Our sales rep went above & beyond to help us get the freezer we want & the best deal. We will definitely be going back for any other appliances we need.

Cid was great!!! Didnt rush, checked almost every refrigerator to check stock, stayed in my price range and even remembered my name (after 4 visits hahaha) different recommends. Cheaper then Lowes, Metro appliance and Home Depot

We love Jerry D. In sales! He helps us out everytime with his knowledge on appliances! He helps us make the best choice according to our needs and wants! It gives me a great peace of mind to know Jerry is there!A big thanks to Lacey in customer service for helping us out with our washer! Thank you thank you!!

Purchase was fast, easy, no high pressure. Chris Fawcett was helpful and knowledgeable, and again no high pressure sales BS, THANKS CHRIS. A big plus was that the washer was IN STOCK and we were able to take it with us, our 20 plus year old Maytag died and we needed a washer. We also purchased the matching dryer, which will be delivered at no extra cost plus they are hauling off the old set for free as well. So far, happy with the purchase and happy with Hahn Appliance.

We bought a whirlpool dishwasher 949. Dollars. The washer pump went out in two weeks. Called to get repair and was told to contact Whirlpool which I did,sent repair man out from them. Had to wait 4weeks when repaircame back out he couldnt get the dishwasher out to put new part on it.....I called customer service and yes Im very upset about this informed me he wouldnt be talking to me again. Worst service I have ever had and Im 67 years old! Dont waste your money buying from someone who doesnt back their products. As of 10/21/21 the dishwasher has been fixed. They did come back out out uninstalled it so the whirlpool guy could fix it. So Im happy .Thank you .

Great deals but refridgerator doesnt work correctly and dishwasher has been in transit for 5 months. I should have bought from someone else.

Best prices on washers and dryers (I did a lot of research). Beyond pointing in the right direction, however, the salesman was not overly attentive or helpful, especially for someone on commission. So do your research before you go. Very little information about each model is shown on the price sign. The difference in prices is worth the service level to me. If you value assistance over thrift, this may not be the place for you. Things moved very quickly after I went to the salesman with my decision. Almost two weeks for delivery, which was also not an issue for me, but might bring a truck if you need it immediately. COVID has them behind, understandably, which would be no consolation if youre replacing a broken machine. Other places may be just as backed up.

Jerry was a very professional sales representative when we were looking for a new refrigerator. His knowledge was helpful. After our purchase, we discovered we needed a different unit, and Jerry was courteous and eager to help us exchange it. We will definately do business here when we upgrade the rest of our kitchen appliances.

Hahn Appliance had several Dryers in my price range and all were in stock. Friendly people and was in and out in a short amount of time. Easy to get to the distribution center to pick up the dryer. Great experience.

Great experience and great support that allowed me to get what I wanted in a very short amount of time.

They have a great selection of better quality washers and dryers than other stores. Cid, my salesman was very good at showing me the pairs that would fit my needs and explaining the pros and cons of the different options. I was able to get the best bang for my buck within 5 minutes of walking in. The only thing that I wish could have been better is that their delivery schedule was backed up for two weeks. They offer delivery and install for $50, which is a great deal. Overall, it was a good experience, the salesman was not pushy and the options were good.

Jessy was very helpful! He made sure we were able to get all of the features we wanted within our price point. EXCELLENT customer service.

Great service, pricing, etc. We ordered a new washer & dryer. Our older home is wired funky, which wasnt allowing power to the dryer. We thought the dryer was DEA...everyone involved at Hahns really went above and beyond to get us taken care of! Including attaching a new power cord wired correctly for our old house, and redelivering the next day!Jerry (Reno location) was our sales person. If you need advice and help with selection...he really knows his stuff!

My salesman is Chad Sweatt. He was knowledgeable of all appliances & offered solid advice throughout the process. He was honest about the challenges with distribution. We highly recommend Chad anytime you need an appliance!

The gentleman that helped us was completely amazing! I told him what I was looking for and the price I needed it for and he found everything for me. It was a very pleasant experience from start to finish I was out the door in less then an hour.

BewareI purchased a fridge 1200$ with an extended warrentyCouple years later they sold my warrenty too a 3rd party who decided they didnt cover things that were covered by hahnsOriginal warrenty. So now im stuck covering cost of bulbs and repairs .

Where should I start? Selection✅ Prices ✅ Best Saleswoman in the Biz ✅. Don’t spend hours driving around the metro like I did, stop into Hahn, ask for Danielle save save yourself time and money!

We originally bought a washer and dryer through Lowe’s and it was a COMPLETE MESS and never delivered on time. Ended up cancelling the order and calling Hahn’s, and in grand total ended up spending around $300 LESS with Hahn’s and given the best warranty that is refunded if not used. Will never shop anywhere else! Customer service is exceptional and the whole process is like using a well oiled machine. Highly recommend!!

Been all over town looking for freezer. They had just what I needed. In and out fast. Loaded up and tied down and we were on our way. Fabulous selections and pleasant staff.

I’ve gotten 2 appliances from here already. I’m not sure who helped the first time but Chris Fawcett over there is incredible. He made sure he was informed and gave me a great deal. They have a huge selection ranging from high end selection all the way to great budget options for all your different projects! If you need an appliance GO HERE stop wasting your time at the chains that are always out of stock!

My sales rep was very knowledgeable! He was courteous and very helpful. I will definitely buy from your store again

We were in and out in less than 30 minutes. They knew what products they had in stock and helped us find exactly what we wanted quickly.They did not upsell us either which is very easy to do in a place that has options.Would go back for any appliance we need to buy in future. There was a great range of prices.

Cid C. was awesome! Since I couldnt come to the store to pick the appliances, Cid gave me the model numbers so I could look at them online. He went way over board to help me. Pricing was great & all the appliances were in stock. Hes even holding them until my home is ready. Thank you, Cid!

I dont know how it could have been any better. The salespeople definitely were not hovering and were available when we needed them. They were more than just helpful to make a sale. Our salesperson was able to take us to a model that we were looking at that was already plugged in and being used by the employees. We were looking for a refrigerator and he was able to show us the different types of ice and other features on a unit that was already plugged in which was very helpful.I then asked several more complicated questions that he was able to either answer them directly or find the answers. He was very helpful and even was able to provide a system insight as to the ordering and delivery process as far as timelines.This is our first time buying a refrigerator. This was also our first time shopping for appliances at this store. After our experience, I believe we will be buying future appliances at this location as well. Highly recommend

Do not purchase anything from Hahns appliance warehouse. We bought a dishwasher back in December, it finally got installed in January and wasnt working right off the bat. There was an error code and they told us they could not replace the unit, that we would have to bring out a repairman to fix it since it was still under warranty. We did that and three months later it isnt working again. They told us it is now up to the manufacturer to replace it. The manufacturer told us we should have had the unit replaced to begin with through Hahns. It is now running halfway through a cycle of dishes and then just stopping. Including a picture of the door. Im normally a person that has a lot of grace and understanding for companies, I understand chain of command and processes you have to go through. But its really hard to work with a company who you feel like will not help you try and figure out a solution to a problem. Its possible we will be out $1000 for a dishwasher and no one will help us.

I went in to Hahn Appliance to browse. The employees were very friendly and helpful. I found a gas stove that seemed promising. After a few days of looking for stoves and not finding anything, I realized that the stove I had seen at Hahns was a great buy. I called and was able to order that stove over the phone. They looked up the stove and I was able to get the Memorial Day savings even though it was back ordered. Pleased it was such an easy process.

We have been doing business with Hahn for several years. Every time we go in the customer service is excellent! The prices are really good and competitive with other stores. If they don’t have what we are looking for usually they can order for us. We would recommend Hahn to anyone!

They are extremely helpful and attentive to your needs as a customer.

Ms.Evan was very helpful in selecting our refrigerator and washer/dryer. I would highly recommend shopping at Hahns especially if Evan is your salesperson, shes the best.

Awful customer service! Specifically Keaton Crosby, says he’s the store manager but couldn’t be farther from doing good business for the store! Even told us he didn’t want our business and we could shop elsewhere! Well we will be after all of that, he raised his voice at me and I was asking him questions about the return policy only. Then started being rude to my husband who is hearing impaired. Picking on someone like that is just a sad excuse for a human being! Could not be more disappointed in Hahn’s choice of a manager!!In response to the owners response….show me where the return policy is. There isn’t one it’s totally subjective to whether or not the manager is in a good mood! Today he wasn’t, Feeling bad for the other people that went in there today! Guessing sales are down because of Keaton and that’s why he won’t take returns!

The sales rep Evan, was really great. She showed us things then left us alone to make our decision. No pressure! We bought a washer and dryer and a dishwasher. She answered questions when was she asked the leftist alone other than that. Will go back there again if theres anything else we need!

Absolutely phenomenal experience. Sales staff was very helpful and never pushy, and helped me find the best deal on what we needed.

Warning: if you dont pay for installation, they drop off the appliance on your porch and will refuse to carry it in. The refrigerator was attached to a pallet that needs a special tool to take it off. It took us hours to figure out how to separate the refrigerator from the pallet and then carry the refrigerator inside.

Friendly sales staff. Extremely helpful

The salesman who answered my call was very helpful and completed my purchase very quickly over the phone. Much appreciated!

Chris F was extremely helpful and great at what he does. Good prices, will shop there again and highly recommend Chris F if you need any appliances.

I had been looking for a fridge that had been out of stock! Not only did they have it, but at a lower price point and the perfect delivery date. It was a fantastic experience !

The experience at Hann’s appliance store was extremely pleasant.Upon entering the store is was evident this is a professional operation. The store was exceptionally clean, well laid out and wasn’t bombarded with sales personnel.The salesman that did approach is after letting us browse a few minutes, made the easiest sale of his day.We had already made our decision as to what appliances we wanted and all he had to do was answer a couple of questions and we made the sale.Couldn’t have asked for a better no pressure experience.I fully recommend Hann’s for appliances.

We’re moving from Texas to Oklahoma City in a couple of weeks and needed a new fridge, washer, and dryer. After a little online research, I called Hahn on the recommendation of a local buddy, and was not disappointed. Eddie helped us figure out what was in stock and got us all squared away for delivery at our new place within a couple days of our move in, and all over the phone. Great customer service all around! If delivery and install are as fast, easy, and friendly as the purchasing experience, it ought to be very smooth sailing! Very satisfied customer!

Chad is awesome. Very knowledgeable, friendly, and helpful. Remembered us from when we bought a washer/dryer in 2015.

Danielle was very helpful, informative and professional. I was very impressed with her assistance and service.

Cyd was our salesman and did a great job. We bought a washer and dryer, but they didn’t have the dryer in white. He was able to get the same washer and dryer in a color but at a discounted cost. Additionally he threw in all of the hookups which saved an additional $60. We will be back to buy our kitchen appliances when ready to redo our kitchen. Thanks Hahn Appliance and Cyd for the great customer service!!

The process of buying was nice, sales people are knowledgeable. They charge for delivery which is fine but it takes weeks to get things delivered which is frustrating.

Quick easy process. Great price. Only negative is i had to go to a second location to pick up my appliance but it was only about a mile away so not too big of a deal.would recommend getting your next appliances there.

Our salesman, Jerry, was amazing. We’ve been looking at ranges for a few months and at several different stores. He was, by far, the most knowledgeable salesman we worked with. I’ll buy all my appliances in the future from Jerry!

I needed a refrigerator. The choices were limited due to the pandemic, but I found one that met my needs.I was told that delivery would take 2 weeks even though they had one in stock. I needed a refrigerator so L went ahead and made my purchase. I was very disappointed with the delivery time which was 18 days away. I searched online and found the same refrigerator at Home Depot. The refrigerator was in stock and available for delivery in 1 week. Plus the price was lower so I had to cancel my order from Hahn’s. The sales staff was great but the delivery time needs improvement.

Absolutely great customer service from the sales rep that helped us. Her name was Danielle. She absolutely went above and beyond to help us get a washer that suited our needs/wants. Will continue to purchase my appliances from Hahns hands down in the future!

Called for a fridge quote since I needed a new one. Sales rep who referred to himself as old Chris gave me the price and said come by and asked for me. I said bye but before I hung I said, oh I forgot to ask... is the model in stock? Chris No and I dont know when it will come in. Why would you not mention this when someone calls to inquire about it? Sure feels like a switch and bait! Ill shop somewhere else since I dont like this type of customer service.

This place has pretty good prices from what I can tell. I have been shopping for a washer and dryer and this place had a $400 to $500 difference for everything that I had been looking for. However theyre only in Oklahoma. I was visiting so I couldnt purchase what I wanted. The staff was somewhat attentive. However I felt she became disinterested when we were looking at cheaper washers and dryers. They offer financing and thats good but you will have to have good credit for zero financing. I pray the Lord bless this is establishment and its staff I also pray that they are tentative to potential customers from beginning to end of customers visit in Jesus name. Amen! 😇

Went in looking for a specific size refrigerator, bought a specific size refrigerator. It all worked out and the new warehouse is nice. Was very quick and pleasant.

Very quick and easy. Walked in, picked out our refrigerator, paid, and picked it up at the warehouse. It all took under an hour. Friendly and knowledgeable. Would buy from them again.

Great experience with Danielle!!! She went above and beyond to help me and made sure I was taken care of!!!! Best appliance shopping experience I ever had!!!!

The salesman was very helpful explaining the workings of the washer we were interested in buying. He made certain that we got access to the users guide so we might be well acquainted with the controls before the washer was delivered. Delivery and setup of the washer was done well. The delivery folk were competent.

What a great experience! Cid is a wonderful salesman, he was very knowledgeable about the appliances we purchased. 5 star experience

I checked out Hahns appliances after learning home depot does not stock appliances anymore which was disappointing and I needed to get the appliances quickly. Hans has a large selection to choose from my only complaint is they do not show on their website what they actually have in stock at their warehouse. So my order for the range was canceled because they had no ETA on it. And the microwave I ordered will take a bout a week to get here hopefully. The dishwasher I was able to pick up the very next day.

Stood around for about 20 minutes before Sid asked if I had been helped. After that he did his best and I ended up w/ a good deal on an outdoor DCS grill. Haven’t picked it up yet but they have assured me they will call when it’s ready today.

Danielle was super helpful and patient. She was knowledgeable about the product. Have yet to be delivered and installed but hopefully it goes as smoothly as the purchase.

Great selection, good prices.I am pleased after resolving a warranty service issue with them.

It was easy to find what I wanted on their website. I qualified for deferred interest financing and called to place the final order. The helpful salesperson completed my order and found me delivery date that met my needs.

Kolton was our salesman and he did an outstanding job answering our questions and searching for the answers he didn’t know. I will definitely be back when I need to make an additional purchases.

Great salesman, gave me information I needed to make the best choice. Have used in the past and will continue to do so.

Only place to buy appliances! We really like it

We received a detailed description of each product we bought from Eddie Parker who is was the best sales person we met ( including 3 different stores we went to ). He seems to love what he does, was very patient with our many questions and did not complain even though he stayed an extra 20 mins after store closing …

Bought our appliances there last time and received good assistance. Went back to buy a Traeger grill and no one would assist us. Three sales people standing around talking. We left, I will buy my grill elsewhere.

Every time I shop at Hahn, I have a great experience - from sales help through cashier help. Jerry, my sales person, always works on getting me the best appliance and fast delivery. Ill always shop Hahn!

Danielle Chapa was great! Helped us to find the products we wanted/ needed. Would recommend everyone see her for help..

I was looking for a particular gas range and had spent lots of time looking for it. Everyone had to order it and it would be at least 3 months. Hahn’s appliance in OKC had it in stock. This is the place to go if you want to compare brands and models. They are the only ones that have multiple brands and models on the floor for you to compare! We will use Hahn’s again for our next appliance purchase!

Our salesman, Kolten Morel, was very helpful and gave us good clear answers re: the Samung washer/dryer that we were interested in buying. He was friendly and knowledgeable re scheduling delivery /installation and carrying away our old washer and dryer that are still in good working mode. We will come again if we need appliances. We bought a double wall oven from you 3 or 4 years ago. You beat all others prices. Thank you for your service. Nancy Mihura

Cid was awesome, incredibly knowledgeable about the refrigerators, helpful in mentioning things that I hadn’t thought about, and not overbearing. He explained the pros and cons of a few specific units I was interested in and then did not just stand there and hover over me. Thanks a bunch!!

Chris was a great help. He answered all of our questions. Even checked on hand availability to insure they had the oven we were looking at. Very pleased with our purchasing experience.

Heard about Hahn from a friend. Used the chat function to talked to an associate. Michael was very helpful. He sent links to a couple of different items we were looking for. When we decided on what we wanted he helped us through the order process and called me to complete the order and set up delivery. Which by the way is free. Price of our purchase was less than we found online elsewhere. Would recommend Hahn Appliance.

My husband and I are updating our kitchen so needed all new appliances. We have been working with Jerry Dirickson and he has been great! He was very informative about the different brands and options. It has been a wonderful experience!

The store was set up great and the refrigerator we got was great. Unfortunately the guy that was helping us didnt listen to anything we said about our price range. We said our max after taxes and any other fees then he shoes us stuff that was right at the max before extra charges or over what we said it was frustrating but even with that problem we still got what we wanted in the price we could afford.

I had a new dishwasher installed on Monday. Tried to use it on Tuesday, it wasnt working. I went to the Edmond store to see if they could send someone out. I was referred to Guy, their customer relations representative. Supposed to call me back in an hour. 2hrs later, I had to call him. He basically tells me itll be 2 weeks before they can send someone out, but they were calling the manufacturer to see if they could send someone sooner. They thought it was time dishwasher itself not working. Fine. Takes him another THREE hours to call me back, at which point he gives me the same run around. I ask for a manager. Basically tells me the same thing, and then he decides he wants to argue with me. Says hell call me back today to see what can be done.Today, we decided to have a plumber come out to make sure it wasnt an issue on our end. Lo and behold, they didnt install it properly, and the plumber and my husband fixed it. When the manager called me back today, I told him that, and he acted shocked. He offered to cover the plumber cost, but that was it. No apology. No nothing. Also told me that I wouldnt find that Dishwasher anywhere else, except Lowes had a few in stock I could have gone to pick up.You need to train your installation crews, and 2 weeks to wait on a new install correction is ridiculous. I wont be coming back.

I unexpectedly had to purchase appliances for a new build and had a budget I had to stay within. My salesperson, Cid Carrilho, was extremely helpful and understanding. He helped steer me toward appliances that were very functional and attractive yet within my budget. I was give monetary consideration on installation and deliver which further helped my budget. I have purchased other appliances fro Hahn in the past and felt I would receive the best service and value if I shopped there for this big purchase. I was not disappointed and will always take my business big or small to Hahn. Cid is a credit to the company and should be recognized as such.

Walked in to buy everything needed for an outdoor kitchen. 3 salesman looked out me when I came through the door, but didnt bother to talk to me. My regular guy Jerry was busy. After 30 minutes of looking and no help I walked out. Guess Ill spend about 15 grand somewhere else.

Very professional and curtius. Kolton answered all questions promptly and we will return

We got here about 15 minutes or so before they closed. Just wanted check prices and what all options they have, thought in and out. Well, we found they have some great competitive pricing and they had what we wanted. Not many people said anything to us since it was closing time, but Eddie (as he was walking to leave) stopped by and asked you guys have any questions. After a few questions we bought a clothes washer and dishwasher. We left happy with what we got and the great customer service that Eddie provided.

We have been shopping at Hahn. Cant say enough good things about shopping there. We will be coming soon again .Thank you got your wonderful service.

Joshua F. was very nice and cordial. As soon as we came in he greeted us and was willing to jump into action to help us with what we needed. He worked fast and efficiently to help us with what we needed. He didnt hover while we looked around. I would say I will be shopping here again in the future best service above any place else I ever shopped.

I was very pleased with my first visit to Hahn Appliance Warehouse in OKC. The salesman was friendly and very helpful despite being very busy. (I had just come from another place where I couldn’t even get a salesperson to help me!). Their prices were the best anywhere. I shopped all over before coming to Hahn’s and they had the best selection and the best price! The only thing that I found issue with is, the delivery time is 2 weeks out. I feel they really need to hire more delivery people so that the wait time is shorter. Despite this, I will definitely shop there again!

We had a pleasant experience working with Jerry. He was very knowledgeable and talked us through which products would best suit our needs and most importantly have a reasonable ship/deliver date. Looking forward to the arrival of our new appliances.

After checking around I felt like Hahn appliance had the best prices. The young lady that assisted me was very helpful but not too much pressure to buy. When I told her that I needed to do some homework she gave me her card and I came back the next day and bought a washer and dryer. The only reason I gave This four stars is because their inventory was low. They didn’t have what I would have bought in stock. Had it been available I probably would’ve spent more money.

Very easy website to navigate. Prices are better than what you will find at the “Big Box” stores.

WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. BOUGHT A DISHWASHER AND IT HAD A LEAK RIGHT OUT OF THE BOX. WAITED OVER 2 MONTHS WITH NO RESOLUTION. SENT PICTURES AND VIDEOS OF LEAK AND SENT MULTIPLE EMAILS TO CUSTOMER SERVICE REP LACY NAYLOR AT HAHN APPLIANCE AND HAVE NEVER RECEIVED A RETURN EMAIL WITH ANY UPDATES FOR A REPLACEMENT. FINALLY GOT TIRED OF WAITING FOR A RESPONSE SO I GOT ONLINE AND ORDERED THE HOSE THAT WAS LEAKING AND REPLACED IT MYSELF. ITS RIDICULOUS THAT I HAD TO SPEND MY OWN TIME AND MONEY TO BUY PARTS TO FIX A BRAND NEW DISHWASHER THAT HAD A PROBLEM FROM THE VERY START. I WILL NOT RECOMMEND ANYONE TO BUY ANYTHING FROM THIS STORE.

This has been one of the worst experiences I have had in quite some time. No one will answer the phone and now I can’t get a email response either. If it wasn’t for the particular washer machine I needed I would never do business here. Please check with David’s or Harry’s Appliances you will find a much more friendly buying experience...

Wife and I went in to purchase a gas range for our kitchen remodel. We had been looking at different places and Hahn had the best selection and good prices. Jerry helped us out and answered our questions and best of all he wasn’t pushy or all up in our business. He gave us the info we asked for and let us mull it over on our own. Not the first item we’ve bought there and won’t be the last. Probably going to get a dishwasher next. Good job Mr. Dirickson!!

Have bought here before always better prices and service. Sales rep Chris was very helpful told him what I was looking for he looked up on his computer and found the one I wanted. Was very friendly not like other places like Lowe’s that hide from customer s that need help! This is the only place I will shop😀

I was trying to order appliances online but got to a point where I couldnt figure it out. I called the store and spoke to Phillip. He was absolutely awesome! I gave him the item numbers. He placed the order for me and actually saved me money and got all the services I needed to ensure Id enjoy my new appliances. I cant wait for delivery and set up so I can use them.

So far very pleased with our shopping experience. Our sales associate, Evan Lee, was very knowledgeable and very helpful. We did not feel pressured but she was available for our questions. Will definitely shop her again as our appliances slowly need replaced. The stove is scheduled to be delivered next week and I anticipate everything will go well.