Very knowledgeable, friendly and helpful people here. Cost of service is too high compared to other shops around. Also very helpful in fitting you with the right size bicycle for you.

I came in about 2:00 one Friday afternoon with no appointment. My 2020 checkpoint front brakes were not working and the rear derailleur was really sloppy when gearing down. There were five persons working, two mechanics, two women, and one man overseeing the operations and all were busy.They did a quick look at my bike and said because of the brake, the bike would probably need to stay for awhile, maybe a day or two. I mentioned that I was from Lawton an hour away and there was a bike race for seniors at Lake Draper the next day. They said they would keep working on it and see what they could do.While I was there for the next two hours, I observed how helpful and friendly all five employees were to everyone that came in the door. Their professionalism far surpassed the other bikes shops I have been to in recent months. In that short time, they sold three bikes, one helmet and some accessories AND fixed my bike. I was soooo impressed. I would recommend this bike shop to anyone without hesitation. Job well done everyone!

Very professional and knowledgeable staff. Ryan did an excellent job of fitting my new ride. He also installed a new computer and got it set up and ready to use while I waited. Very wonderful experience, will definitely be back!

Its a very inviting store with good inventory. I like the fact that the service is very friendly and appropriate for anyone who wants to ride a bike, not just experienced cyclists.

Awesome customer service. They got me setup on a beginner Mtn bike the Roscoe 6, and I love it! Highly recommend Trek and this shop.

I found the staff here very informative and willing to answer my questions regarding availability of their bikes. They indicated that their bikes were coming in a little faster and supply seemed more available.

Exceptional customer service. Very friendly and knowledgeable staff. If you’re looking for a solid bike and consumer experience; you won’t go wrong here.

Love this store that I like to refer to as the garage for my bike.1 Stop Shopping here for all your bike needs!!!

The folks are always very helpful, friendly, and attentive when I go into the Trek store in Oklahoma City. They do a great job!

Short version great people very helpful.I was driving from Kansas to Texas I had a bike carrier with 2 bikes on the trunk of my car 1 bike came off the carrier on the highway. I went to this store right before the closed they stayed a little late and helped me get everything secured I made it the rest of my trip with no problems thank you guys very much.

Cole And Ryan were an Integral part in helping me restore my 20 year old trek 4300. This bike holds a very large amount of sentimental value to me, and they understood that immediately. Their friendly service and professional knowledge of what was required to bring my bike back to life could not have been more top notch. The quality of service performed on my bike in the time it took to turn around the perfect end result was astonishing, I will return to this location and only this location for my future biking needs, thank you guys for such a wonderful experience!

I purchased I Kuat bike rack in the store the other day. They were knowledgeable friendly and have a very nice store. I didn’t know this place even existed. I look forward to going back and doing more business there.

This is the place to go if you want a nice forever bike. Great quality and very helpful and friendly staff.

Trek came out to an event I was at. I found it SO awesome that they were willing to give out high quality helmets. Ive never owned a helmet before because I could never figure out sizing or adjustments. I definitely didnt know anything about quality. Trek helped me find the right fit and helped with on the spot adjustments also. I seriously couldnt recommend them more. ❤️

Great store with wonderful people. I used to go to this shop back when it was Schlegel Bicycles. The staff has always been friendly and they have a great assortment of bicycles in the shop. The handful of times Ive needed to take my bike into the shop, theyve always done great work at a fair price.

Trek service is second to none! I’m always satisfied with the service and turn around time I receive when my bikes are in the shop! Kudos to Cole and the Trek Team for outstanding customer service!

Yesterday, my husband and I drove 8 hours from Iowa to OKC to ride our bikes in warmer weather. Unfortunately, we discovered a flat tire on my < 6 month old Trek Verve ebike. We were so happy to discover a Trek store ~ a mile away. However, what REALLY made our day was the fantastic, friendly, and expert service when we walked as the store opened. Ryan, Chris & their mechanic (sorry I missed your name) were EXTREMELY helpful and took care of the issue right away - we also needed a new tire as well as a tube. Just when we thought it couldnt get any better, Ryan told us it was under warranty and there was NO CHARGE! So our bike vacation is off to a great start, thanks to the team at Trek Bicycle, OKC !!

Amazing service, great people, really saved me in a pinch. I snapped a bolt on my Slash when passing through OK, they found one and got me in and out the door in under 30 minutes! I highly recommend this shop to anyone that wants the best service in Oklahoma.

Great service department and helpful staff

I took my e-bike in for some warranty work. The staff was very professional. I had to do a wheel swap out for a display problem. Even though labor was involved they told me since they couldnt fix the problem there would be no charge. That is good customer service. Cole was terrific. The display problem will need to be resolved through the bike manufacturer. I will return if I need any bike work.

Cole is always professional, friendly and knowledgeable. He explains what he intends to do and what has been done. He provides estimated completion time of services. Hes an A+ customer service representative!!

Knowledgable and courteous staff ever willing to help to get you the best cycling experience possible

Service was efficient (in one day/out the next). Drop off/pick up service review is a nice touch. Service was done well and bike was cleaned expertly. I expected the level of technical service but I did not expect how well they cleaned my bike. Easy-in/easy-out; quick, efficient, high quality service.

Great shop! They takes care of my bikes like they were their bikes.

Great experience. Very knowledgeable and friendly. We will definitely be coming back.

Great place. Big selection of bikes and more. Best mechanic in the state. My husband says he will only take his bike to them.

TREK OKC is phenomenal!!! 5 stars all the way from the front sales team members like Charles, Chris and Ryan to the awesome service guys like Cole, Charles and the others getting everyones machines in tip top shape for epic rides. Highly recommended!

Friendly, fast, and very reasonable prices!

Took my bike a couples days ago in for a much needed tune-up and all i can say is Wow!! Cole did an amazing job. The shifting is now seemless and that awful grinding noise i just sort of got used to was gone. Thank you for making my bike like new again!! Excellent customer service and bike shop team!

Trek Bikes provided excellent service. The staff worked with me to ensure I got the bike that was right for me.

I could not love this store more. They’re willing to go above and beyond to get kids fitted in the perfect bike to be successful, and they installed some special training wheels we needed at no additional cost. Here in the age of COVID, they have a great and organized system for safely shopping. This is the place to go when you need a good bike and amazing customer service.

This is the place for real bicycles and professional service, repairs, upgrades, clothing and accessories!

Most intense selection of my favorite bicycle. Love this place. 👍

Customer service that’s above and beyond. Stopped by today to pick up some chain lube while out riding my bike. Not only was I able to park my bike in the store, they lubed my chain for me while I was looking around and also showed me how to take care of a front derailed issue I thought I was going to have to live with. All at no charge! I didn’t even purchase the bike there. Kudos guys!!

Bought some bike shoes and pedals today. Great experience with knowledgeable service. Highly recommend.

Cole is the best bike mechanic in the OKC area. Ryan and Charles are legit as well. Love the Trek store in OKC. I can highly recommend this shop.

I am just getting back into cycling and the staff was exceptional. Took the time to answer my questions and get me fitted into the right bike and gear. Even stayed late to make sure I was good to go.

A+++... Great customer service and staff is very knowledgeable about their product and much more.

Super knowledgeable and friendly staff. They are ALWAYS willing to help and go over and beyond to make your experience special. 10/10

The first service for my Trek Allant +7 was free. The shop promised turnover in 24 hours and met that deadline.

These guys are phenomenal. If you are sitting there debating about making the call, then pick up your phone, dial the number, and let these professionals help you find the bike that meets your personal goals and needs. I told my son that I can’t wait for the opportunity to take him in to the shop so that he can see all of the amazing bikes.

It was a pleasure to walk into a buisness that is being ran correctly and professionally. My wife and I had a great experience and bought two great bikes. Highly recommend Charles and Ryan, although everyone else in the store seemed as if it would be the same experience if they were waiting on us as well. Anyway, great shop and wont hesitate to go back for any future biking needs.

Great service! Unfortunately they do not allow firearms and are forcing people to wear masks to come in and shop. Not being able to look around likely kept more of my money in my pocket. Only purchased what I had to have, and will think twice before I go back, if I go back.

Taught these guys everything I know! Just kidding! Trek has raised the level of dealers by offering their employees great training.

Bought a bike light from here over a year ago. Barely used it during that time and it was broken. They traded it out with no questions. I have also bought random parts from here as well as a bike as a gift. Everyone seems happy.

The guys that work there are very knowledgeable and extremely helpful. I would recommend taking your bike here if you need to get it fixed.

My son (13) and I called around to see if any bikes shops were open last Sunday. Trek was the only shop we could find that was open and could fix my sons bike. I was thinking we would drop it off and pick it up later in the week. But no hold on, the bike tech Zach through the bike up on the stand and replaced the chain, gear selector, grips and new pedals all within an hour and under $150. Zach was great and if I ever need something fixed on a bike. Zach will be the guy!

The staff was so friendly and helpful. I noticed how nice they were when I dropped my sons bike off for repairs, but it was confirmed when I came back to pick it up and my 6 year old daughter mentioned how nice she thought the staff was. Keep up the good work!

Charles and the rest of the team at Trek OKC were absolutely fantastic. Great service, attentive, thoughtful, gave great advice, helped me from start to finish, made the best of some logistical issues along the way and did it all with kindness. Really grateful to have these guys in our town and will recommend them to everyone. GIVE CHARLES A RAISE! The guy seriously deserves it. Great team.

Everything. The service was fantastic. The price was good. I dropped off my bike in the morning, before opening received a text it was ready to pick up. You helped me put my bike in the car very polite. Great shop.

Knowledgeable and friendly staff.

I have really enjoyed both experiences I have had. They took the time to find out about me to fit me to a bike that fits me and my son. Fitted us both to our bikes to ensure we get the most out of our cycling experience. I will definitely be back.

Great products. Knowledgeable staff. I highly recommend looking here if you are in the market for a quality bike.

Store Employees are helpful and knowledgeable. I was able to get what I needed.

It would be nice if I could actually walk around the store and browse. I want to look around at things. If I know I need some specific part, I can just order it online rather than standing outside your door and feel like an unwanted customer.

I worked with three customer service personnel (Charles, Chris, and Ryan) and there was consistency in excellent customer service across the board on different days and different times of the day as well as during a high volume of customers and calls and low volume too. They have product knowledge and are just straight forward and matter of fact about what options are available and realistically what would be a good choice for the type of riding you do and gadgets youll use. After a year of researching, dreaming, and saving I went with 007, a.k.a. Domane SL6 in stealth black.

I brought in an old trek hybrid bicycle and the guys fixed all of the issues it had, everything works great and I appreciate all of their work to get it going again. Outstanding customer service and will use them again in the future!!!

Great place great people if you need or want anything bike this is the place to go

Love Trek products and commitment to women’s cycling (Trek professional team). Trek OKC staff are super friendly and helpful (thanks Charles!)

Man, this place was AWESOME! Super friendly staff! Ryan was a great help!

This was one of the few stores closest to me (in south Texas) that had the shoe I wanted in the color and size I wanted. Trek has never had my size nor any store around meI finally jus called this place and Ryan took care of me without hesitation. I paid the extra for shipping and had the shoes on my doorstep a few days later.

Great sales staff put together a package for a first time rider. Set me up with the right amount of gear and gave me some excellent pointers.

Nothing but great things to say about this place. From the prospective rider to the seasoned veteran, the staff will be able to assist you with all of your cycling needs. And with smiles on their faces! Thanks Ryan and Cole. Will be coming back.

I really enjoyed going to this store. They definitely have quality bikes and accessories. Just be ready to spend a little more money than the average consumer is comfortable with. They run occassional programs that help with costs; like the student program (spend $600, get $100 towards accessories). They also have veteran discounts towards accessories and gear, but not towards bikes and service. However, you might find a nice markdown on the previous years models in an effort to make room on the floor for next years bikes. Just remember that what you see is what you get. No swapping the same bike for your size at the discounted price. Trek offers a 6-months same as cash credit program too if thats your bag.With your bike purchase, you get $70 towards your next service or tune-up with packages starting at that same price. Essentially, this means you get the first tune up free (not counting tax), or you can put that money towards the more robust/expensive option. I find that a nice incentive to buy from them, though not as good as one you might get from other local bike stores.The staff was very friendly and knowledgeable. They were more than willing to take the time to answer all of my questions as a new rider. From lubricating the chain, to finding the right pedals for my needs, I appreciated the patience and willingness of each staff member I spoke with. That could have just been for the sale, but in my opinion.....thats the point. Im impressed nonetheless and will continue to do business with them.

Traded in my old Trex for a newer one. More features, lightweight, and better ride! Thanks

Great bikes and super friendly and helpful staff

Ryan gave me the best service ever! excellent experience. love my trek fx3!

I had an issue with the wheels on my new trek fuel ex 5 that I had purchased at another bike shop and these guys were awesome they examined it started the warranty process took less than 10 minutes and when the wheels came in i returned with my bike so they could swap the wheels and they made sure everything was good they treated me really well I just want to say thank you Ryan and to your staff you guys rock

Cole was a rockstar! The guys at the shop seem to love what they do. I had some shocks put on my bike which I didn’t even buy from them. The job was done way ahead of schedule and done correctly. Just through general conversation we talked about different trails since I am not from the area. These guys are the example of customer service. I will certainly go back and do business with them again.

Knowledgeable and friendly staff. Speedy, thorough service. 1st class!

Went in expecting to buy a headset, instead I was able to buy only a bearing. Perfect fit! My bicycle is back on the road. I really enjoy browsing the bicycles and accessories, so much variety. I always feel welcome. Important: as of March 2018 there is construction, so take a side street to the alley and use caution. You might have to make 3-point or 47-point turn in their parking lot depending on how many customers they have.

I drove 3 hours from the DFW area to look at an Excal-7 and a Roscoe 8. The Excal was priced just over a thousand dollars and the Roscoe around $1800. The staff did a great job of finding it what bike was the best fit for me. I ended up buying the Excal after the representative told me that it would be a better fit for what I’m doing. I have a career in sales and there’s nothing I appreciate more than an honest salesmen. You have my business and I would highly recommend this shop.

Very knowledgeable and helpful.

I chose Schlegel Bicycles out of all the shops in town primarily because of the way they treated me and because they provided a complete bicycle sizing and fitting at no additional charge. The staff were knowledgeable and readily answered my questions with precise, intelligent answers. I purchased a Trek without hesitation.

Great customer service, reasonable prices!

I am a busy mom of three (from Norman) who was looking for a used starter bike for my daughter. After calling several places in Norman and no one having what I needed, I called Schlegel and Charles was extremely helpful. He checked the inventory, took pictures of what you all had in the size we needed, and emailed them to me. I let him know which one we wanted and then a few hours later, I swung by the store to pick it up. The bike looked great and was ready to go. An employee checked me out as they did another quick safety check, and then he carried the bicycle out to my car for me. So quick, easy, and painless. And my daughter just LOVES her bike! Thank you, Schlegel!

Very helpful staff. In and out relatively quick and got exactly what I needed.

Great staff!! best bike shop in the OKC metro!

Friendly and helpful staff, wide selection of products.

I inquired about a new style of Bontrager shoes not yet in stock. Received a phone call as promised when my size was in stock so I was then able to go to the store to try them and make the purchase. Just good service.

A pretty awesome store with everything you would need!

Dino was amazing he help me find the perfect bike he’s size me up for it he was very nice all while doing so I’ve never met such a nice man he help me find everything I needed and he gave me a discount on some extra stuff that I bought for the bike he even had them put on the petals I wanted for the bike what a great guy and a great team they have a trek bikes in Oklahoma City

Great in-store service. Really couldnt ask for a better experience.

Good experience! Problem resolved without cost.Great customer service. Ill be back!😊

Service had me in and out in a jiffy. Staff was friendly and helpful, Ill be back

I’ve had the greatest customer service ever at this store. For Christmas my son wanted a Mountain Bike, his first quality bike, the Marlin he fell in love with was phased out. This store along with Trek customer service worked together and found another store that still had the right size and got it shipped to Oklahoma City. A true Christmas miracle.

Amazing customer service! My wife and I won’t shop anywhere else

Trek Bicycle of OKC should be your first stop when shopping for a bike or bike equipment. Their selection and their staff are wonderful. Ryan helped me choose a bike for my son and even worked with him on riding it! They have my business from now on and they should have yours, too.

Been shopping with Steve since 2003 when he was on the south side. He and his staff have always taken the time to discuss my needs and wants and help me differentiate the two to get the best value for my dollar. They have never tried to upsell me on anything. I consider many of his team to be friends. And I consider Marty Buchanan to be the best service director in the business. He takes great pride in his work and it shows. Thanks guys.Arthur Wathan

Excellent store for all your bike needs

The service at the trek store is fantastic! Chris Grahm has an incredible amount of cycling and bike gear knowledge. They are my bike shop from now on

Friendly knowledgeable staff are always available, but not pushy. Marty in the service department is always great and doesnt try to sell you a bill of goods when you need service.

Friendly and knowledgeable staff. Chris helped me out and got me into my first bike. Only bike shop in the city I would recommend.

I enjoyed my bike fitting process. The time spent at Schlegels was very informative and professional. It was a great experience.

Great products. Great services. Friendly and knowledgeable staff. Took my bike in for the Guru Fit because my tailbone would hurt from riding. After looking it over, they adjusted my saddle angle. Didnt need the Guru Fit, they saved me money.

I was out riding my bike with some friends and had an emergency situation with my rear shifter. As it turns out the shifter had to be completely disassembled because there were pieces of old shifter cable stuck in it. Marty, a great bicycle mechanic at Schlegel Bicycles, managed to fish the heads of four old shifter cables out of the shifting mechanism. After fixing the shifter Marty went above and beyond and adjusted my brakes and straightened my handlebars as well. With my bike completely repaired I was able to ride it home that same day. Thanks Marty and Schlegel Bicycles for the great service.-- Walt

I remember when I got my first bicycle, it took me a while to learn how to write it, but once I did, the feeling of Freedom was tremendous. Theres nothing quite like riding a bicycle and feeling the breeze on your face. This is a good place to get a bicycle. They have them for all ages and sizes, go in and take a look-see. If you dont right away with a bicycle, dont blame me.

Recently I moved to downtown Oklahoma City and needed to have my Scott Spark mountain bike serviced. I am pretty particular on the service my bike receives and decided to take it to Schlegel Bicycles. I took it in for an overhaul this past week and it was serviced by their mechanic Daniel. He went above and beyond my expectations and now my bike rides perfectly. Daniel was very knowledgeable regarding the different components on my bike and even called the manufacturer for my fork to get extra confirmation regarding it’s response. The turnaround time was fast and the prices were very reasonable. I would recommend Schlegel Bicycles to anyone looking to have their bike serviced.

Always a pleasure to do business here. They are efficient, knowledgeable, courteous and fair. They have a very large inventory of all things bike!

Grand Opening was great. Attentive staff. Look forward to doing business there again.