Excellent service, great selection. Osan was very helpful, Carol too! Thank you for helping me find FR shirts and hard hats!
The associate, Katelyn was AMAZING!! She was so sweet to my son and me. My son is almost 2 years old and she was so patient and helpful.
Great selection of clothes, boots, jewelry, hats. I had a Navy shirt on and they let me know they have a military discount. Everyone was polite. I will shop in here again. Maybe next time I will meet a cowboy hahaha
The lady who help us was very helpful. Bathroom wasnt working and my little one had to go. Then went to check out 2 ladies at the counter but paid us no mind. Spoke to one and she never responded or turned around. Then another lady that was stocking came to help us after standing there for 10 mins. I just about walked out. There customer service is lacking in a very big way there. It use to be my favorite place. But thinking the cowtown will get my business.
Good customer service, reasonable prices, AND they offer a discount to our military men and women!!! I love supporting businesses that support our military!
Wonderful staff, very helpful. Great selection of of boots and other clothes,.
Floor sales workers where very helpful. But the cashier was extremely rude and annoying.
Fantastic store. I spent 2 hours or more shopping. I had a blast.
No greet or where are the workers at? Never got any help on what I needing to look for. I guess BootBarn website is better help than the employees were!Yeah no thanks won’t be back at all!!!!
A little high on the prices and it was hot as hell in there but overall it was good!
Very helpful staff and we can always find what we are looking for. Size 14 extra wide.
Definitely Worth Five Stars, Some Prices Was A Bit High, But The Quality That Comes Out Of That Place Is Outstanding, And The Service Is A-1 No Doubt .
Excellent and friendly service every single visit!👌👌
What a variety of western shirts, western jeans, western boots, western jewelry. I loved everything except the prices were a little steep. I do plan on going back, because I do love everything I just have to save up some money. The young lady behind the counter was very nice and friendly, there was a young man on the floor that offered assistance. I didnt catch his name but he said if theres anything we needed just let him know. All in all it was a great experience and like I said we do plan on going back.
Great selection of boots and clothes. The prices are on par with other places. Friendly staff.
Great service and products but kind of pricey
I really like this store, I have large feet and the boot selection for a 15 boot is very limited. They really need more of a selection for the men who have big feet. Especially laced up boots, you had non at all.
The staff was very nice And had a good Selection to choose from
It was very nice everyone was very nice and the cowboy at the door was so funny and cool
Bradley is the Best! Ask for this gentleman for awesome service. He is very informitaive about the boots.
Found 2 belts we liked but didnt like the fact the the pregnant girl didnt acknowledge us we when walked up to the counter and shes wearing a shirt that in no way covered her stomach which is not appropriate for working.
Nice but dont have Hey dudes
This was the absolute worst experience. I went in to get a pair of Twisted X boots for my husband for Christmas. We ended up having to exchange them because of size. Waiting 3 weeks with no information on our exchange. We called several times and they had no idea what was going. Apparently our order got cancelled once we went in store to ask. The women who work here are so RUDE. I got asked several times if there was something that I needed, like I was an inconvenience. Got my $130 back and will never shop here again.
The staff there were honestly terrible. They ask how you are doing plenty but only offer 2 seconds of help and dont try to help you find what youre looking for. Worst experience with boot barn to date! Every other one i have been to has been way more helpful than this branch. I would not recommend this location
So nice! Friendly! Security guard is more help that salesperson tho!
The employees were very helpful and we found exactly what we needed.
Dont really have a good selection for women steel toes. I have yet to find a store with a great variety of women steel toe boots.
Boot barn is a must for western style family clothing and more! Great deals and great staff! We love coming here
I love Boot Barn and spend way too much money every time I go in there! This location has a great sale section in the far back. Awesome clothes, boots, hats, and accessories!
I just want to hide in there.. The smell of leather. Oh my. Lots to look at. Extremely friendly clerks.
Great selection.
Prices are high and customer service is terrible.
I love the HUGE selection of boots here!! They have super cute clothes, too, but they are expensive quality clothes. Ill definitely be returning and buying more!!
The people at boot barn were very helpful. It made for a nice shopping experience.
I was totally in awe. I have never been inside until yesterday. I cant wait to go back & get a chance to look the whole store over. Unfortunately yesterday I was doing a pickup order for a customer next time I go it will be for myself
The Best Western store ever!!
Very good store and selection nice staff
Awesome staff very helpful and super friendly. Great selection of boots
Worst service I have ever hade not going to go back got kicked out after buying something! Because I didn’t want to leave my bag in the front forgot, I forgot to by some boots that’s why I was going back not to steal anything felt like I was being stocked by here just watching me making me feel uncomfortable. You get paid because I buy stuff there with my hard earned money don’t Judge a book by its cover!
Best company ever. I bought a pair of boots here yesterday & oh my goodness, they are super.Thank you boot barn.
My happy place
The staff was friendly and helpful. The merchandise was a bit pricey but we were looking at FR clothing so that is to be expected. Overall it was a good experience and will shop here again.
Horriable have no signs that say no firearms and then get to leave becauae we have it on us because there is no signs so wont be going to any Bootbarns eveey again
Staff here was great. Helped me find exactly what I was looking for.
I love this place, the gentleman, not sure if he was a manager or owner was super friendly and kept me laughing with his stories, I think it was Dee that helped me find what I was looking for. Awesome lady!!! I kept picking up stuff to buy! Blew my budget but the experience was well worth it
Great place to shop!! All the employees are very nice and always willing to help! Boot Barn is one of my favorite places to shop for clothes!
Love the Jean selection
Finally a place in Oklahoma City that has pants that fit tall people. They certainly don’t lie the way other stores do. I’ve seen many stores with “big and tall” sections with absolutely nothing for tall people in them. Not only do they have a wide variety of clothes, but a very friendly and helpful staff. I got lost looking for a specific fit and style in my size, and I asked Carol. In no time at all, she lead me to exactly what I was looking for. I got my boots for my job here 2 years ago and they’re still good. And after my experience here today, I’ll definitely be coming back.Keep it up boot barn!
It was a great day..Pam was amazing..all employees were great
Theyve got A LOT of boots. Sales lady was very polite, professional & easy to talk to. Prices are super high. You can find the same brand item elsewhere for $50-80. cheaper.
Got a hat. Was nice
Very friendly staff. Great selection of western wear. Boot selection was good but a couple of the styles I liked werent in stock in my size (10.5) and the prices were high. My employer covered most of the cost. Otherwise, I would highly recommend shopping around first.
Friendly. The staff played with my kid and let her run around and didnt care they loved playing with her and said dont worry we got her you look
Finally found the right boots. Love them.
Its hard to find 33x30 pair of pants.
Great service. Great selection. Requires mask.
Great place with alot on inventory and the people are very helpful.
If you want a pair of boots go to Boot Barn first time I ever been there usually get my boots at Langstons but from now Boot Barn is the place to go price hold whole lot better also
Great customer service, nice store !!😀
Always a good visit at boot barn. Very friendly and helpful staff. Never dissapoints.
Really cute womens clothes
Ive shopped from Florida to Oklahoma and I need 46 cowboy cut wrangler and they dont sell anything over 42 anymore
I love my job
Carol was tremendous help! Its been many years since Ive wore cowgirl boots and she helped me find the perfect pair! I was so happy I bought boots for my granddaughter, too! I love my boots and I plan to buy more from Boot Barn!
This place does justice to its name, if you want boots you came to the right place. They have a huge variety to choose from and styles. The friendly service and helpful attitude is great. They also have all the jeans and shirts that you need for both men and women. The plus of it all is that they also carry some FR clothing and other safety work gear.
Great selection. Get help from Eddie. This guy knows his stuff. Super friendly and doesnt mind answering 100 questions. Made us feel welcome compared to the snooty brat giving us the stink eye as soon as we came in the door. Was trying to look at hats but she kept sighing and did not want to help one bit. Bought a hat somewhere else. I did buy the boots from there because of Eddie being super helpful. He stepped up when she couldnt.
Found what I needed. What I wanted, however, had to be ordered online. Just dont want the hassle of ordering a boot and it maybe not fitting.They have loads of clothing and footwear (Im guessing the best sellers?). Also, a lot of FR clothing for those that need it.Employees were nice and helpful. (And noticed that at least one was bilingual for our south of the border amigos).Not a very busy location but you may not notice even when it is because the store is enormous.
First time there and I was so impressed with selection and Staff!
I walked in and passed the front desk where two ladies were working then around the left side to the back where all of the mens boots were and hunted for my size and found it after several minutes. I saw two other employees, one of which saw me struggling to find my bearings and not ONE single person acknowledged my existence. Other customers also shopping, seemed to have no employee assistance either. Options are great as they have plenty of stock but my guess is, its because nobody helps you find what youre seeking so they go buy at Teners which is EXACTLY what I did and will continue to do.
Carol was very friendly and helpful
Large selection of jeans. Friendly staff
Polite staff and helpful!
Jeanette is very helpful and so sweet! This was our first visit to Boot Barn and it was spectacular! The prices are very reasonable and they had a sale on all the work boots! Also offered a 10% military discount! 👍 5 star service and selection!
Great experience here! As soon as I came in the store I was greeted by staff members. Every department I went to a staff member was there and asked if they could help. I found what I needed and was taken extremely good care of. This store has a huge selection of clothes, boots, hats etc. I will continue to shop here for a long time.
The best selection in OKC period. These people went well out of their way to help me. Best customer service around. I will always go back to Boot Barn
The prices are a little high on some items, but they have a lot of good sales. The wonderful service here can not be overstated. Everyone that I spoke to was more than willing to help and was knowledgeable. They truly seemed to want me to find the right boots and encouraged me to try on several styles and designs to find the right pair. The clerk asked good questions about where and how I’d be using them.
Staff is great.. probably largest stock of boots in the city. Several other brands of western clothing lines.. plus commercial work clothing.
Excellent service 👏👍
Made online pick up easy!
Great staff and wonderful selections
They never have any type of Low rise slim fit jeans 👖 for women in stock.
Last Saturday, wandered store for 30 min. No one cares to help. Boots are very difficult to find. This is second time this has happened in the last year. We ended up at Cavenders and purchased a pair of boots for us both, jeans and a nice sweater for me. Management, who I have spoken to, doesnt care that they are losing thousands of dollars of my business. Will be canceling our Boot Barn credit card. Definitely do not recommend.
Carol she is awesome.. loved her customer service. Actually the whole store staff are great
Friendly staff, great prices, and a nice variety of all your cowboy needs!
Very nice people just big.
Awesome store I didn’t buy anything but they have about anything you could want.
I bought my beautiful wedding boots here. So many to choose from. The sales lady helped me find the perfect boots. Thank you Boot Barn.
Very friendly staff and good pricing. They price matched and made my purchase super easy!
Awesome Staff Very Helpful.. Its Why I Always Return .. if They Dont have it, they will Look it up and order.. that Easy.. Thanks