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Leisure Time Pools & Spas
8501 S I-35 Service Rd, Oklahoma City, OK 73149, United States
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Leisure Time Pools & Spas
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Fr
Review №1

We Bought a new 21’ above ground doughboy pool and had them install it. Let me tell you, they did a great job. We were in and purchased the pool in about 30 minutes and about a month later JD and his crew came out with the pool to install. They did all the dirt work the first day and fished the installation the next day. They went home at noon the first day because it was 100° that day. We had the center dug our to be about 7’ in the middle and they went above and beyond and it turned out great. No wrinkles in the liner and they cleaned up behind themselves. Very nice guys. Price was great for all the work they did.If you need anything for your pool or pump including chemicals, leisure time has it or can get it quickly. I’ve NEVER been disappointed.

Jo
Review №2

Needed a big variety of things and was helped by multiple people who were all very nice in helping us gather up all the things we were shopping for. We took up about an hour of thier time asking questions about most items we were looking to buy, and they got us almost everything we needed. Only thing they didnt have in stock was an inside of pool only latter, but they took our name and address and phone info to let us know when the manufacturer ships out what we need.Great service today. Even helped load up all our items. Thanks to all that helped us today.

Gr
Review №3

Very helpful and was able to get me a part that would fix my pump even though they didnt sell my brand of pump.

T
Review №4

They always have what I need and have very good prices, friendly and knowledgeable staff.

Br
Review №5

Friendly staff and very helpful. Thinking about purchasing a spa after seeing the service they provided

An
Review №6

Received Outstanding customer service from Logan. I will be a frequent customer now based on this experience.

Ti
Review №7

Last year we were looking for a hot tub 2 to 3 person. We looked locally but they were trying so hard to sell us a 4 to 6 person tub. We loaded up made the 100 mile trip to Oklahoma City went to one that is advertised on TV and they were alittle pushy as well. Drove to Liesure Time and Jordan took us back listened to what we were wanting and showed us 3 hot tubs that fit what we were looking for. We narrowed it down to 2 and he suggested the one we could use a 1 step or just flat out step over into it. Seeing not far from retirement we decided on the that one so we werent climbing steps to get in.When its time to clean and change filters we always make the trip back down to pick up our supplies. Everyone there is always so helpful in getting us what we need.Had water issues 1 time called Jordan and he was able to tell me what I needed to do to get it right again.Strongly recommend Liesure Time Pools and Spas.

ch
Review №8

Best customer service, friendliest staff

Co
Review №9

We have received exceptional service from Leisure Time. In this time of isolation, they have delivered supplies to our home, made repairs to our system, and recommended a service company for pool maintenance. They respond to requests for assistance in a very timely manner and all communications are highly professional. I couldn’t speak more highly of Jenni and the rest of the team at Leisure Time! If you’re looking for a great pool company, this is they one! Thank you!

Ji
Review №10

Best place to buy pool supplies and pool repairs. People are very nice and try their best to help in every way possible.

De
Review №11

One great guy works in the back and two great girls work in the front

Pa
Review №12

Expensive. Several hanging out behind the counter seemed annoyed I was there.

Sh
Review №13

BEST CUSTOMER SERVICE... EVER! Honest and dependable professionals. Bobby, Shannon, and Ryan (as well as the rest of the crew) have been nothing but helpful as my husband and I have learned how to take care of a pool for the first time. If you’re in need of a pool, spa, or chemicals, go see them.

Ju
Review №14

I bought my pool here and have bought supplies and had them service parts of my pool for six years. The last three weeks, Ive tried to get Logan to come to my house to review my pool because there could be a problem. Told me hed come TWICE and didnt show OR call either time. This morning, Bobby, the owner, basically told me he didnt care if theyd failed me because they have 10,000 happy customers. WOW. Wont be going back there! I didnt want to give them even one star on this review, but I had to.

ci
Review №15

I cant say enough how much I love them! Been with them I think 15 yrs. They solve any problem Ive had, and theres been alot! They talk me me through problems over the phone if possible. I cracked the fitting on my filter, took it in, they fixed it for a very reasonable price. They keep records so they know what parts fit your needs. LOVE This place!

Ju
Review №16

Friendly staff! Know alot about pools and the chemicals to add to keep your pool clean and clear! Have always helped me with all my ?s.

Da
Review №17

They are the best!!Customer service, prices, quality of hot tubs and assistance has been great. Ryan and other workers has assisted my each time I walk in the door. Very informative and told me what to look for when comparing other spas. Once I went back to the 3 other stores and compared insulation, warranty and other factors...there was no question of where to purchase mine at. They went above and beyond to make sure of customer satisfaction.I was looking between 3 other places until I stopped by Leisusre Time on I-35, and they filled me in with so much more than others did, that I didnt need to go anywhere else.Financing and paperwork took almost 3 minutes.When you deal with the quality of employees and equipment they carry, you wont find a better place in this Central Region of the States.

La
Review №18

We live in Mustang and have been dealing with Leslies and they are rude and unhelpful! We came in here and this young man was VERY helpful and had great customer service! They just earned us as customers!😁❤

Ni
Review №19

I had such a lovely experience at LTP! I was greeted by Peyton (sp?) immediately and she was so knowledgable, warm, and helpful! What a great establishment!

Ti
Review №20

These folks are great. Have been a customer several years and nothing but the best experience Everytime from front counter to the service team. Very knowledgeable, helpful and informative.

Ca
Review №21

I will be happy to change this rating. We bought a Doughboy Pool back in 1991 and the whole experience was wonderful. The first pool lasted 27 years with the original liner. We were ecstatic with the pool.I wont drag this out with alot of details, but so far Leisure Time North Side, dropped the ball. It shouldnt take a year to get them to put us on the list to install another pool. Time will tell, we did order a Doughboy Pool from the north side location 3 weeks ago. Again I will be happy to change this rating once our new pool is installed and running properly.

Mi
Review №22

Leisure Time has been GREAT. I am new to owning a pool and bought one from them earlier this summer. They offered the best prices around and their customer service has been top notch. I was/am totally clueless to taking care of and maintaining a pool and theyve been patient and extremely informative every step of the way. I have been helped by the owner and a number of other employees and they have all been excellent. Highly recommend them!! :)

Mi
Review №23

Always most helpful! Only pool store I care to go to 😊

Sc
Review №24

They had parts in stock that everyone else I checked with had to order. Pool back up and running. Thanks Leisure time!

Ch
Review №25

Super helpful and friendly staff. Knowledgeable about all things pool and spa. Well organized store, and tons of extras to really upgrade your spa or pool experience.

Je
Review №26

Friendly service, great products, great prices...

da
Review №27

Great folks! Very helpful!

Gi
Review №28

We have used leisure time for 6 years and received great service. They were friendly and helpful. We have recommended them and the services to many friends and those who used their services have been satisfied.Consider them for outdoor activities.

Is
Review №29

Leisure time is great family experience. The staff are all helpful and knowledgeable. Very large selection and extremely fair prices.

G
Review №30

If you are buying a pool go there. They are the best in Oklahoma. Best service and installation.

Sh
Review №31

They were here when they said they would be and were helpful with information I needed to know about the hot tub. Very courteous and friendly and had my hot tub installed in a timely manner.

Co
Review №32

Great service and prices and they are perfect for getting last minute pool floats or chemicals

Ac
Review №33

They are so nice here and patient. Im new to having a pool and they took the time to explain things and keep it simple. They even helped me figure out what kind of filter I had bought on Craigs list and explained it all to me.thank you.

St
Review №34

Was just shopping but the girl who helped us was amazing! Walked out purchasing a 24’ Doughboy and more. Can’t wait to have it installed by one of the recommended installers.

To
Review №35

The parts department bent over backwards to ensure I had the correct components for a hot tub overhaul I was working on. I havent seen customer service like this in a long while. Hats off to the guys in the back.

Ba
Review №36

Great people to do business with. Always helpful and friendly. I drive there no matter how far out I live.

Ro
Review №37

Weve dealt with these folks for 27yrs (and NO, were not family). Theyve ALWAYS given us the BEST deal in town & yes, I know its hard to believe, but even the very few issues weve had with their products where MADE RIGHT, on the spot, no questions asked!!!

He
Review №38

They try to help you get your pool needs right..very friendly people. ..very good to explain themselves to help you understand what needs to be done

Mi
Review №39

I made the mistake of not buying enough filters at the beginning of the pool season. Wal Mart and Academy were out. If I didnt need them I wouldnt have bought them here. They were $19.99 for a 2 pack! Everyone else is $5.99. I will be stocking up next spring! Way over priced!

mi
Review №40

Great service, great people to help you with all your problems.

Th
Review №41

GREAT service. Ladies & workers always friendly! Been going there for 14 yrs.

Ka
Review №42

Great. Employees and management extremely helpful and friendly. I recommend Leisure Time to everyone. Especially the one on I35.

su
Review №43

Great prices, great knowledgable staff, got a replacement hose and connectors for my sand pump/filter motor

Ch
Review №44

After a 3 week runaround from another place... I popped in here. They had what I needed and were very helpful. Actually cared about what I needed. Thanks!!!!

Cr
Review №45

Friendly folks!! Just pricey. Bit excellent quality pools and accessories.

Ro
Review №46

Absolutely the worst customer service from the owner. Ordered parts back on Feb 17 2014. Today April 28 went in to pick up and no parts. Asked if she could call and check on it I was Told NO Im busy with shipping and was asked to leave. Bottom line VERY poor customer service, NO sense of urgency, NO sense of priority for the customer. Dont buy your pool here

St
Review №47

Best customer service in town. Our spot for our pool needs and repairs. Customer for 6 years.

Co
Review №48

Kinda expensive but they have EVERYTHING, staff is AMAZING!!

Ma
Review №49

This place has very friendly customer service and great advice about pools!😃👍👌😄

Ni
Review №50

Down to earth people ..family owned.

Am
Review №51

Great place, good people, good prices

Sa
Review №52

Amazing service and extremely nice and helpful employees. Going on 3 years of driving across town just to shop there.

No
Review №53

Not sure about the one star rating and the comments. My experience was great. Staff was knowledgeable and helpful.

KE
Review №54

Love this place. Had all the parts I need and are very helpful.

Ma
Review №55

I

Ro
Review №56

Got the oxygen system and its working great.

Ja
Review №57

Excellent staff. Courteous and helpful

Bi
Review №58

Good friendly staff, always helpful and know their stuff

St
Review №59

Great customer service

Ja
Review №60

Always friendly, wish prices were comparable.

Ca
Review №61

Very friendly and helpful.

D
Review №62

Very helpful and knowledgeable

Ch
Review №63

Knowledgeable, friendly and helpful...

Ch
Review №64

Great service!

De
Review №65

Absolute pleasure to deal with!

Br
Review №66

Brandi is the best!

Ni
Review №67

Good service and quality

Information
8 Photos
67 Comments
4.6 Rating
  • Address:8501 S I-35 Service Rd, Oklahoma City, OK 73149, United States
  • Site:http://leisuretimeok.com/
  • Phone:+1 405-634-8774
Categories
  • Hot tub store
  • Swimming pool supply store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:Closed
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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