Very happy with the affordable prices. I couldnt have asked for a more helpful and knowledgeable attendant. Thank you so much. :)

The young lady that helped me had such knowledge of her job!! She helped me return equipment to ATT. She was very friendly and went above and beyond to help me! I was very impressed by the kindness and professional attitude shown by her! I sure wish I would have gotten her name or taken her picture!!❤👏Keep up the good work young lady! Smith & Savage

The staff is very friendly and knowledgeable. Even during their busiest times you don’t have to wait long. This is my new fave UPS store.

They always go above and beyond. I love coming to this location for the service. Highly recommend.

Best service! Love the staff.

Website says they open at 7:30. They don’t open until 8:00. I’m not sitting here for 30 minutes.

Unfortunately, the other recent reviews are true. Three employees today and only one was wearing a mask, positioned improperly under her nose.Every customer was respectful and properly wore masks but I certainly wont be back with such disregard for customer health and safety.Every other business Ive visited in Midtown/Downtown OKC is going above and beyond so it makes this even more of a letdown.Lets all take care of other, Oklahoma.

Employees are friendly, recognize repeat customers by calling them by their first names, service is great, and very attentive staff. Have been a customer for over a year and hope for many more years to come. Thank you, and keep up the good work!

Raquel is super friendly. She went extra mile for me. Since my label wasnt printed clearly, she asked me to email the store my shipping label, printed it out and re-taped it on the box. Thank you so much!

This UPS store has exceptionally friendly staffs and been very helpful for our shipping need. The manager is not only treat their customers well but looks like he treats their employees very well too. It shown that he cares and by happy faces of their employees!

This place is excellent service excellant staff !!!! And very close to my house !!!

Susan was a lifesaver in my purchase that needing packing and shipping. The cost was very reasonable and she was easy to work with. thank you!

Ive used this location twice and both times the woman working refuses to wear a mask to protect her customers and is always in a horrible mood and really rough with my packages. Ill use other locations that arent anti-mask.

Not all staff are good. There is one middle aged lady who is always in a bad mood.

They are not enforcing employees to cover up as you can see. Oklahoma we can do better than this!

Quick and easy everytime I send an amazon return here.BUT their COVID precautions are a joke. Stay away if youre old or high risk.

Would have been a good experience except lady serving me did not wear a mask and had a cough like she had a cold. Be aware if you are high risk or have high risk family.

This store has not forwarded 3 Amazon returns within the last 3 months. It is always the same employee I have trouble with. He just does not care.

Always fast and efficient.

So UPS decided that they would leave an entire dryer on my door step. Not a small package but an entire dryer! I called the nearest facility and was told first she had a number she would have to call. She then came back saying I had to call the number. I told her no because the line just went dead on when I attempted. She then tried to give me the number anyways and I repeated with telling her no that I want her to call with me since I couldn’t get through. She kept telling me she couldn’t after telling me she could. We went back and forth till she hung up so I called back. I was hung up on without answering the line. She picked up the line and just sat there before hanging up as well. Mind you it was 620 but the website showed 630. Then she just sent me to voicemail 3 other times before the owner decided to call me and tell me I was lying about what his employee. I will be contacting the corporate branch tomorrow to file a report and then straight to the better business. My dryer was left on my steps instead of easily put back on the truck. Lazy drivers and no real management over here!

I had an international package to drop off with DHL. Justin got me taken care of, quick and easy!Probably the most professional service Ive seen at a UPS store.

Best UPS store. When i come in i always get greeted & feel welcome. They know what they’re doing and very helpful if i am unsure of something. Will always come to this location!

Best customer service at an affordable price and great location. Friendly atmosphere and products are of good quality.

My husband and I dropped off two antique chairs to be shipped to our sons. We were greeted by Ben Best who was so accommodating. Thank you so much, Ben!

This is a well-run UPS store! They will help you with the right packaging option and different ideas on the best way to send it.

So bad. I have hesitated to review because everyone has off days, but consistently the level of customer service is sub-par by any standard

Two days after moving to OKC, I received a note on my door that I had a Delivery for pick up at this UPS Sight on NE 10th. Having not ordered anything, I had no clue what it might be. The young lady and young man that were working both met me with smiles and may I help you? When the box was retrieved, I had won an incredible (but small...no money) gift from a Sweepstakes that I had forgotten I even entered. They were as HAPPY AS I WAS!!! I got emotional (and she did, too, a little bit) and they were soooooo kind and thoughtful! Not only are they great at their jobs as Professionals, they also make you feel sincerely welcomed!

Little bit less wait Time, if it’s crowded. But decent experience in this UPS location.

I have used this store for several printing jobs and I am always provided with excellent customer service from knowledgeable, patient, and friendly staff!

Great store with great customer service!

Good staff. Always had quick service and no problems.

Raquel, was great very fast, and helpful with my Uverse return.

This store is well organized and customer friendly.

Best UPS store in the metro. Very friendly staff who really look to serve the needs of all customers!

I sent two books into to be returned and now I am being notified that the company never received the books and I am now responsible to pay full price for books. I called UPS and they lost the books. Using UPS cost me almost 200$. Horrible service.

Very helpful on shipping services. Friendly staff.

Horrible. Stay away. VERY UNPROFESSIONAL!!! FULL OF EXCUSES -

Always good service. I just wish the hours were expanded.

Justin is incredibly nice, and so helpful. I always come back to this store!

Employees are great.

Very helpful and cordial.

Kind and patient staff, especially the notary service. No wait!

Great customer service!

Extremely rude and uneducated staff.

No drop off after hours???

Nice, friendly helpful service

Friendly and accommodating.

Very rude service

1 pallet

Use any other UPS location possible. Heck, drive, even WALK your package to its destination if you can. I have no idea how they are even still in business. This is a UPS Franchise, so after I had 3 packages lost in transit, I couldnt even file my own claim to be refunded, they were the only ones that could (because technically, they are now the shipper, not me?). So they can supposedly get the money for MY lost items, and then can turn it over to me, if they want.It took months of E-mailing, calling, and finally coming there in person to even follow up on the lost items claims (that had not even been filed). After 6 months of this, Justin, the owner, called and said they would write me a check and let me know when its ready. But, no surprise here, they have completely avoided any email or call since.I finally had to file a claim through the consumer protection act, which is absolutely ridiculous. Ive had great luck and service at other UPS locations, but this one is horrible