Patrick, Ashley, and Sam are amazing! We wanted to adopt all 3 of them. We love our new mattress ❤️ The selection of different mattresses was very nice as well as the prices. The only problem with the new mattress is my husband doesn’t want to get up in the morning!!! He says he sleeps so comfortably.
I dont think I can really express how happy I was about the great service that I received from this store. The store owners were exceptional, special mention to my girl Ashley who took great care of me. Even though I couldnt buy a bed at their store, she organized for me to buy the bed in their sister store in a different state because I am moving. Like I said, amazing customer service and they went the extra mile. Come get your bed here...and at a fraction of the price than what those other guys will charge you for. Great Job guys!!!
I had the best time at BoxDrop! Ashley was so helpful and we were in and out of the store in literally 15 minutes! They have great discounts for teachers and veterans!! Ashley provided a great experience and the delivery/set up is very affordable. Totally recommend for anyone!!!
We’ve had our mattress about a month now and are 100% satisfied, sleeping comfortably through the night for the first time in forever. Pat and Ashley could be trainers for customer service. They were knowledgeable, accommodating, going the extra mile in every aspect, and most of all not pushy. I will recommend this store to anyone looking for a mattress. They know how to do business. Thanks, guys!
Absolutely the best experience shopping for a mattress. Was expecting the typical used car sales man experience but was very pleasantly surprised! Wont go anywhere else for a mattress again
Staff was beyond helpful, the day I went to look the store was closed and one of the owners was present and opened the store and helped me. He also offered to drive my purchase to my home and carries all items inside. I would highly recommend this store and know that customer service like this has not been offered to me in a very long time.
I had an idea of what I wanted and how much I wanted to pay. They were knowledgeable about the different beds that were comparable to what I wanted. The experience was easy and I would recommend them to anyone.
I was/ am very impressed with the quality of service at BoxDrop. I shopped a month ago and didnt think Ashley would remember me. She did! The delivery was early and very efficient. I highly recommend.
I had a great experience at BoxDrop of Omaha! I spoke to Pat on the phone, and he even texted me pictures of the products I was interested in. I went in later that day and was taken care of by Ashley. She takes customer service to a new level! When I forgot to bring my wallet to the store, she was happy to let me call in my card number from home later that evening. Despite several hours passing before my call, she remembered exactly who I was, and had my account pulled up and was ready for my info before she even answered the phone! I picked up my (twin) mattress the next day and Pat loaded it onto my car and strapped it down for me. He even taught me the correct way to use my own ratchet straps! (Facepalm). After returning three damp mattresses to the Mart before canceling my order there and switching to BoxDrop, I was delighted with my experience.
Very polite and helpful. They were very flexible with delivery times. Also very knowledgeable and willing to answer all my questions. Definitely will recommend to friends and will absolutely come back in the future when its time for a new bed.
Quick and easy shopping. Very knowledgeable staff. Super helpful and friendly. Will recommend to anyone interested in purchasing a mattress.Thank you!
Very friendly and excellent customer service they helped us find the perfect mattress for our new home and went above and beyond to make sure everything was right. I 100% recommend them! Also they have some amazing prices!! :)
Super friendly group with Excellent customer service. They delivered within 24!hrs on a Sunday. 👍
Was greeted when I came to store. No pressure, just shown around and answered all questions, explained differences. Prices really were much better than BIG stores.Very quick delivery.Could not ask for a better experience.
Buying process was nice and easy also it was a added benefit that they came out to my house and helped me set up my base so that me and my newly wedded wife did not get a divorce within a week trying to figure it out The set up was like hanging out with a good friend that I’ve known forever very laid-back no pressure would gladly do business again
Easy to work with, nice people. Got what we wanted, very professional, very knowledgeable. We will return when we need another mattress. Thank you.
Patrick is awesome and great prices they delivered and put together
Patrick and Ashley are an exemplary example of customer service. They excel at what they do and go above and beyond for their customers. This small business is professional, knowledgeable, and helpful. We love our new bed and would buy from them again.
Box Drop had the perfect mattress for our spare bedroom and the price was perfect. It was an easy experience.
Great customer service and great Products!
Very helpful! Very knowledgeable! Very easy to work with!
Weve purchased 2 mattresses from this place now, one for our 7 year old and one for our 17 year old. Both kids sleep without issue. The folks are awesome too, I just dont remember their names.
Great customer service, great deals, will definitely return
I’m so happy I got to buy an amazing mattress I get to use it in two days once we get our new place set up I’m so excited we bought three mattresses from them so if you are looking for a great mattress trust me go with BoxDrop Mattress thank you for all your help five star rating
Seriously love the place! :) The beds are fantastic and a great price! My boyfriend and I got a queen size set for less than $700. If we went to Nebraska furniture mart our price would probably be in the thousands. The customer service was great as well. I dont have anything bad to say!
They were so great to work with easy and they told us everything we need to know love my bed
Awesome place!! Great customer service, best experience buying a bed ever. Only place i would recommend
Very friendly staff, very knowledgable. Had an easy time picking out a new bed, will definitely use them again in the future.
Very helpful owners who answered all our questions and addressed any concerns we had about purchasing a memory foam mattress. Have been enjoying a great week of solid sleep. Thanks!
Patrick and Ashley were extremely helpful and informative. They answered every question we had and were a riot to hang out with! They compared prices directly with other mattress places- we left with a BoxDrop mattress. This is the place to go if you want a great experience, a great mattress, and the best price around!
Quick fast and efficient delivery. Will be returning for another mattress in the future.
Extremely friendly and helpful staff. Not pushy salespeople at all. They encouraged us to try a variety of mattresses, let us pick the one we wanted and didnt try to up sell us on something more expensive.
Owners are very personable and knowledgeable. Pricing is excellent!
Prompt service and delivery.
The best customer service and value in Omaha! So happy with our purchase!
I just bought a mattress from BoxDrop yesterday. They were extremely helpful and knowledgeable. I found exactly what I wanted at a price that was less than what I had seen in other stores. They also were able to deliver the mattress the same night.
We had a phenomenal experience at DropBox!! The staff was diligent in their customer service and knowledge of all things mattresses!! We would buy from them again and we recommend that you give them a visit if you’re looking for a great experience!!!
I love my pillow top mattress. So comfortable and relaxing 😌
5 STARS!! They were great! Highly recommend!!
Great friendly and highly knowledgeable staff. Good selection of products. Top notch service.
Company just opened and the owners are respectful, knowledgeable and gives lots of information. Its clean, prices are reasonable and a good selection. I live this place. Thank you for a great mattress. On Facebook!!!
Didnt have what I wanted, but sales guy was nice and knowledgeable. Prices very fair.
Very friendly people and super helpful with finding out which bed is the best for us. They weren’t pushy sales people at all. They know a lot about what they’re selling and the quality in their products. Highly recommend for anyone looking for a great bed!
Great service.
Bought an emerald twin, box spring and sheets. Super comfortable mattress. The sheets are awesome. But nothing compares to the customer service that I had. Awesome people. Thanks again for your help!!
The staff was super helpful, Facetimed me to demo the product he was describing on the phone. They even stayed open after hours to be sure we could pick up our mattress platform. Easy assembly literally took 5 minutes to set up.
My daughter says: The plush hybrid mattress is AMAZING!!! I get a very restful sleep each night!
Awesome, no nonsense, no pressure sales. Will definitely be buying my next mattress here!
WOW! The best mattress shopping experience ever! No hassle, no pressure, and super friendly! Patrick was very informative and extremely helpful!
Very friendly family owned business with great competitive prices. If you dont like going to the bigger matress stores then heres the place for you.
I went in and immediately Patrick helped me choose the right bed that was suitable for me he explained the different types of beds and the prices are reasonable... I would highly recommend BoxDrop
Best in town! Best service! Best price! Amazing staff!!!!
AMAZING prices and customer service! I can’t wait to get this bed on our home!!!
Very helpful and great staff
Run by veterans! Veterans receive a discount! How refreshing.
Great product and people
Great prices and great quality. Will be back to buy another soon.
Great service nice people 👍