First and for most, I am fairly reasonable when it comes to time-frame as long as I am notified professionally.I brought my car in at Montclair Auto Body at July 6, 2021. They told me they are going to work repair/replace the suspension, clean driver & front passenger seats, fix/readjust the front bumper.Now, its August 13, 2021 and I am still waiting for them to get my vehicle back. I am a full-time nursing student and I work on weekends; essentially,  I need my car everyday to get to school and work. I dont think they realize the importance or severity of my strong need of transportation or even genuinely care about anyones (at least mine)  circumstances.I spoke to a gentleman a week ago, estimating that the vehicle will be ready by today (Friday), August 13, 2021. I called them today to check-in, praying and hoping that my car will finally be fixed.... surprise surprise.... my vehicle is still sitting in their premises. They informed me, when I made the phone call, that they are still waiting for the part and it will take 2-3 days for repair after receiving the part(s). So, I have to wait 1 to 1.5 weeks???  This is just ridiculous!I understand the Covid-19 excuse (frankly, that excuse is already used up), but give me the decency to notify me ahead of time so I am not keeping my hopes up. Had they sent me a courtesy e-mail, text, or phone call earlier this week, I wouldnt be terribly upset and disappointed. Do they not realize the cost of renting a vehicle for almost 2 months? The professionalism in this business is just lacking- slow and poor communication. To paint you a better picture,  I brought my car in the beginning of my summer semester and, now, summer semester is over, I am still waiting for my vehicle.I will not recommend this place if you worry about time sensitivity and proactive communication.

First time there.they were very helpful and nice

Great place to get your car fixed

Looking for a quality, reliable and fast service? This is NOT the place, keep looking! Unless you dont mind deal with people who dont respect due dates, make you wait for your vehicle one month, and make you come back because they didnt do a good job, your best option is try any other place.

Great body shop to do good work they do good work

Michelle and the team at Montclair Auto Body are great. Had my worries about handling the insurance company for my claim and was very happy that they handled the insurance company all the way through. Their work make my vehicle look perfect. The lines and gaps were spot on.

I’m so impressed with the quality delivered here. This place does not cut corners. Amazing work! Thanks guys!

Awesome job replacing my rear bumper. Car was detailed, not expecting that. I am beyond satisfied with their work!

You guys do an amazing job and always on time and very good service to

Took in my 14 Silverado to be fixed by The insuranceAnd Montclair Auto Body Shop did a Excellent Job repairing my truck!!! No issues And had no problem with JosephForsure will be a returning client

Very polite, fast and solid work, alex knows his stuff, i would highly recommend this place to anyone

High quality friendly personnel Joe and Michelle are great

They did a perfect job. Thank you!

Clean and friendly atmosphere

Great service, and nice staff.

Great shop easy to work with

Excellent service

Great place