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New Era Automotive
760 E Francis St A, Ontario, CA 91761, United States
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New Era Automotive

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Sa
Review №1

SUPER FRIENDLY! THANKS JOHN!

He
Review №2

HONESTY! HONESTY! HONESTY!One of the hardest attributes to find in the world today. And the Approval Button lights up for this Business - New Era Automotive. From the point of my Honda Vehicle being towed there to the point where I received my automobile repaired I have only positive comments to submit.The Owner’s name is John and the Company works as a one Team. Each employee is just as friendly and concerned about your vehicle as the other. John is quite detailed when it comes to answers for any questions you may have and is informative of issues that your automobile has.Quite frankly I have not been this impressed about a service business in a very long time. In addition to my original automobile problem I was shown two additional items of attention concerning my car which I did not know of before. I recently took my car for a Full Maintenance Job at another shop which I used to do my business at 90% of the time. They never told me of either of the flaws that New Era Automotive discovered.I recently moved to another city and chose to look for a shop close to my new residence and this is how I discovered New Era Automotive.The confidence that I felt with this business will make me a lifetime customer and one that will recommend this place to car owners. I truly understand a Business must make a profit to remain there but it’s the Value of Truth that makes a difference of whether a Company will be fraudulent with you or be Up Front Directly WITH YOU. This is what is Customer Satisfaction and I PROMISE YOU THIS BUSINESS HAS THAT QUALITY.Thank You.

Kr
Review №3

Excellent service, super friendly and professional staff. John is a very honest and respectable mechanic. He will tell you everything you want to know and everything you should know about the work being done to your car and also gives advice on suggested actions that you may want to do for your car. Highly recommended. If youre looking for an honest mechanic that does excellent work, look no further than John and his staff. Theyre the best and I will only go to them for my vehicle services.

Ra
Review №4

Recommended by a co-worker and didnt disappoint. John there is very knowledgeable and just an overall good guy. Im car savvy just dont always have time to work on our cars so I could tell this guy was honest and not trying to rip us off! Definitely one of the good ones. Highly recommend.

Ci
Review №5

NEW ERA IS THE BEST AUTO SERVICE THAT I HAVE EVER HAD THE PLEASURE OF DEALING WITH! THEY ARE HONEST AND PROVIDE EXCELLENT SERVICE! I CANT SAY ENOUGH GOOD THINGS ABOUT THEM. THEY HAVE KEPT MY OLD CAR IN EXCELLENT SHAPE. YOU WONT BE SORRY-CHOOSE NEW ERA! LONG TIME CUSTOMER, CINDY ROSE

Be
Review №6

After bouncing around to different mechanic shops for service on my car, I came across New Era Automotive on Yelp! I came to John with a laundry list of very expensive things the car dealer told me I NEEDED to get done on my car. John was friendly, knowledgeable and upfront about the True service my car NEEDED. He serviced the breaks on my car and gave me quotes, instructions and suggestions on the other things I needed. He was patient, genuine and most importantly he explained and answered every question I had honestly!His shop and service is refreshing since 99% of other similar businesses treat women differently when it comes to cars/car service.Since my first appointment I have returned for additional service on my car... and his service is consistant! I will be returning and have already recommended NEW ERA AUTOMOTIVE to others!

M
Review №7

We have or I should say had a Family Mechanic but living in the I.E. and our friend in LA was too much of a hassle. I yellped and Found New Era Automotive, what a Blessing! John is honest, trustworthy and 3 cars later I call him my friend.Johns honesty is his blessing, May he continue to prosper!

Ra
Review №8

I have tried many different mechanics, and John at New Era is by far the most honest and reliable mechanic by far. Customer service has taken a steady decline over the years, it was hard for me to trust a mechanic. But Johns professionalism and customer service has far surpassed my expectations. I will only take my cars to his shop from now on.

L.
Review №9

3 Words (and then some...)TRUSTWORTHYQUALITYFRIENDLYNew Era is the only place I trust to have my vehicle worked on. John and his staff are amazing! Believe me when I tell you, you will not find a better mechanic! Its one of those things youd like to keep to yourself (selfish I know) but New Era is great and they deserve everyones business.

Je
Review №10

I stopped by to get my breaks done as pep boys told me that I needed front and back breaks, new tires and a alignment. I dont trust them so I came here for a second opinion. I didnt need breaks or tires. Johnathan said I needed to rotate the tires and that was it. Pep boys tried to screw me out of $1000. I left new era for under $50. They are extremely honest. Customer service is great also

Ri
Review №11

We take all our cars here. Great work and I trust these guys. Pricing is competitive, and they are efficient. Thats everything I want and need.

Go
Review №12

Very honest, clean place, affordable prices. I love this place.

Ja
Review №13

I drive to John all the way from Laguna Beach because he and his team are the best. He is honest and brilliant at figuring out those weird issues that no one else could ever fix.

Se
Review №14

I cant say enough about how much I am thankful I found them. Great service. They go above and beyond for their customers.

De
Review №15

Right now I cant recommend you to a friend. Im not sure what happened to the van, but when we picked it up, the automatic ramp & door wouldnt open & we found out on a the Sat. after we picked it up the night before. This was very distressful to my Mom. My Dads aid said he called you on Sat. & you werent available until Mon. On Sunday, my brother looked at it & something was not connected & he connected it. It may have been just something disconnected, but it should have been checked out before letting us have the van back. They really needed it to work on that Sat. On the up side, I do appreciate you finding the other problems with the van. Other than the door & ramp not working, we havent had any other problems.

Me
Review №16

Great shop, Need a fix for any exotic car, this is the place

Di
Review №17

Have taken my 88 blazer here n staff including John the owner are the best!

Er
Review №18

Great place. Honest service. Thanks!! Will be back!

An
Review №19

Great service! Fast!

Ga
Review №20

Excellent service, very professional and very competitive in pricing. I would recommend them to anyone!

th
Review №21

Took my car here for a diagnosis before purchasing, they missed multiple things that ended up costing way more than the few things they found

Gu
Review №22

Thank Mr dean for all the help

Me
Review №23

Very difficult to get into garage. They had many cars waiting to get service. inconvenient to get into.

ra
Review №24

Great people

Information
6 Photos
24 Comments
4.7 Rating
  • Address:760 E Francis St A, Ontario, CA 91761, United States
  • Site:http://neweraautoservice.com/
  • Phone:+1 909-923-7035
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto tune up service
  • Brake shop
  • Diesel engine repair service
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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