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Tru Auto Center
1512 W Holt Blvd, Ontario, CA 91762, United States
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Tru Auto Center
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Ge
Review №1

Let me just say that Trus customer service is second to none. Their entire team is pleasant to work with & very accommodating. They have set the bar very high & you will be hard pressed to find a place that will have the combination of gently loved vehicles & top notch customer care. I hope to be doing business with them again & again. Thank you Joe, Enrique & Inez. You are truly the BEST!!

Ne
Review №2

Fantastic!”Ive really enjoyed doing business here. Pricing on the cars are fair. The buying process was easy thanks to Joe Martinez. I left with a great deal on my new (used) car. I will go back here again because of the excellent customer service and high quality vehicles. Inez Martinez was very helpful, knowledgeable, and professional. She really knows her cars well. You wont find a better used car dealer than TRU Auto Center!!

Ra
Review №3

Best car buying experience I’ve ever had! I traded in my Jeep and got a great deal. I even took my wife and two toddlers and we were in and out in less than 3 hours! I highly recommend this place!

Ho
Review №4

Just got my Subaru from Tru Auto Center and experience was great. They are very customer centric, they even took care of a few nitpicking issues with the used car. Unlike other dealership, they don’t waste your time and just get straight to the point. The owner was very friendly and easy to work with. If you cant find the car on their inventory, he will even offered to source it for you. The salesperson, Jesse is great even stayed late and followed up promptly on the items needed to be taken care of.

Je
Review №5

I HIGHLY recommend this dealership. Joe Martinez is a prime example of what a truly great auto buying experience should be. Come down and ask for Joe, awesome inventory as well.

Ju
Review №6

Joe at Tru Auto Center was extremely helpful when I needed to sell the current car that I owned and helped me get into another car. Everything was done over the phone and he was honest and upfront through the whole process. I was dreading what I needed to do but he made sure I was getting a good, safe and reliable car and worked tirelessly to make sure I was approved for a fair auto loan.About a week and a half after I purchased my car the ac went out and it began to overheat. I immediately called Joe to vent my frustrations. I’m certain I wasn’t the most pleasant person on the phone, but Joe was patient, listened to my complaints and then had his officer manager, Inez, bring me a loaner car and had my car towed back to the dealership. He then had it repaired and delivered back to me a couple days later. His attention to details in all areas is amazing. The next time I’m in the market for a car I’ll be returning to Tru Auto Center. I’m very thankful to Joe.

Ja
Review №7

Thank you Tru for personally delivering. Our Silverado truck all the way from Ontario to San Diego!!! We love our truck and you guys did not hesitate to give us the better deal for our family. We are looking forward to upgrading to a mom car soon ;)

De
Review №8

Here at Tru they definitely take care of you!I purchased my 2012 toyota camry here in July, and my car is still running smooth. When I first walked into Tru Auto I was immediately greeted my the receptionist in a very professional manner, and purchased my car with the help of Joe and Enrique. The price listed on my car was very good, it was actually listed lower than it was worth. The vehicle I purchased was also cleaned and detailed thoroughly inside out, and they filled my gas tank before I left the lot. I WALKED into the lot at 11:00 a.m and DROVE off at 12:30 p.m., it took them less than two hours to get approved and out on the road in my new car! I would definitely recommend this dealership to anyone who wants to purchase a vehicle! If I could give 10 stars I would!

Sa
Review №9

This place has absolutely excellent customer service! They work extremely well with your finances and help fit your needs! Highly recommend for first time buyers!

An
Review №10

I bought my car 1 month ago. THEY SAID YOU HAVE 1 MONTH IF ANYTHING GOES WRONG TO BRING BACK. THEY LIED The heater didnt work.When I called back they said only the power train and transmission was covered. When I got home I noticed, There was missing screw in a few places (under car by oil pan,under passage feet plastic was completely off. By the passenger tire screws were off and the plastic was broken around!!!!!

Ro
Review №11

They have the best qualify cars you can buy. Im very impressed with this place, everyone is very professional and make you feel like a number 1 customer. Five are well deserved 👌

Jo
Review №12

Very happy with purchasing a car from here, this place is so different compared to other dealerships!! the receptionist inez makes you feel very welcomed when you first walk in, and the sales is EXCELLENT

Al
Review №13

They are amazing they helped me get a car same day and I am very happy with it, please buy a car here it’s well worth it and the cars they sell are well taken care of, ask for Joe he will do almost anything to get the car you want

Ra
Review №14

Bought my car here in January! Best customer service from Inez, Joe, and Enrique. I highly recommend it here

Jo
Review №15

This place is legit and best of all they do make their efforts to approve you. Dont underestimate this place.I got a better car than what I was expecting. 2018 santa fe sport.

De
Review №16

Good people. Fair and independent car dealership!

Me
Review №17

Good customer service.

Ma
Review №18

Very excellent services😊

Information
82 Photos
18 Comments
4.8 Rating
  • Address:1512 W Holt Blvd, Ontario, CA 91762, United States
  • Phone:+1 909-490-0015
Categories
  • Used car dealer
  • Car dealer
Working hours
  • Monday:9AM–8PM
  • Tuesday:Closed
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
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