user
Euclid Loan & Jewelry Co
108 S Euclid Ave, Ontario, CA 91762, United States
Appearance
Euclid Loan & Jewelry Co

Comments
Ja
Review №1

Wonderful people, no pressure, tons of information to be helpful for your big decision. Also they clean every year the jewelry you buy for you, and any stones get lost they help replace.

Aa
Review №2

Would not recommend going here, there are many other pawn & loan shops with way more professional and nicer customer service. Never gonna think of coming back here.

Al
Review №3

I wouldnt give this place even one star very very rude management and immediately judged us walking in. was not willing to give an estimate instead he practically shooed us away.

bo
Review №4

Would not recommend selling here, very judgmental old man gave me dirty looks.

Es
Review №5

The old man in there is so rude for absolutely no reason i don’t recommend at all

Ju
Review №6

They are nothing but hurtful, lying thieves.

Jo
Review №7

The store is clean, the young Latino man behind the counter is very nice and willing to help. However, the older gentleman who owns the store is very rude. Sometimes old people are just rude and crotchety but he acts that way towards employees and customers alike. I think that he’s never been forced to show respect towards the other side and somehow sees it as beneath him. The young couple who owns the store are not the nicest folk and they are very inquisitive about where people got their things which is understandable, however they end up treating the customer very poorly. I just don’t feel welcomed at all in there.

G
Review №8

This place should be close down the people have no respect and are vary rude.They serve there customers woth alot of attitude!😡my experience was terrible at this pawn shop

K
Review №9

I dont know what all the fuss is about, I love this store. Its wide open and beautiful. They have lots of great deals on jewelry and have a ton of different merchandise. Ive had specialty jobs done here and always leave satisfied. The employees have always been great to me. Just an overall happy experience being a long time shopper here. Will continue to do business here and bring potentially new customers with me.

Gr
Review №10

Not sure if they are going out of business.I have on the area and have gone there quite a bit in past years. Seems things are going downhill. I have bought stuff, even picked one up on layway. I was going to leave a rather angry review. Especially after talking to the other shop owners in the area. Everyone has bad days so I figured I would make this fair. Even update it if needed. Apparently it is not common or okay to not say so much as hello when coming into a place nor the first thing being said is what do you want. I was looking for some movies but I didnt want to get worse treatment if I didnt find what I wanted. Not sure if being dressed working class counter culture (goth) had anything to do with it. Or they were just having a very horrible and very busy day. Still I was not really greeted, or allowed in the store... or treated like they needed any more business, period. Not sure if they are going out of business and wrapping thing up or what. Still I hope things improve soon so I can actually shop there again.Edit : A note on the door saying something like We are swamped, and unless someone has preexisting business transactions or specific reason to come in, they should come back another time would have been observed and welcome. It feels way to personal that the first time I came in after the security box that caught me off guard as I didnt see it till coming dressed against the advers weather. At that point they were short with me. Then next time I come in making sure they could see my face and easily identify me I didnt even make it in the place.

Ma
Review №11

Great pawn Shop been goin there for over Twenty years..Staff is nice and Friendly...☺️

Jo
Review №12

Straight direct to the point, hard pill to swallow when parting with belongings but fair offers where given.

Sa
Review №13

Great customer service and pri

Mi
Review №14

This is the worst place to go. Their are better places. If I could give a lower rating I would. Seriously do not go.

An
Review №15

Great experience! I have always been leery of using a pawn shop, but these people are professional and offered a great rate. I was amazed at how little I have to pay on my loan. On a side note, place has plenty of cool, one-of-a-kind items displayed... Would be a great place for a unique gift.

JU
Review №16

I bought a pretty much brand new impact drill here ... came with box and instructions . (The person in charge doesn’t seem to accept just any junk from what I saw) place is super organized, they help you out pretty fast, the older guy should stay in the back (I’m assuming he owns the place) he doesn’t have people skills and speaks in a condescending way . I would have given the place 1 star but the other people were actually very friendly and it completely made up for it.So if you’re looking to buy tools, instruments, cameras or anything else then this place is sure to sell you something that will actually work when you get home and the prices are pretty good .

Ca
Review №17

Let me explain this, the rest of the staff... 5 stars, absolutely. SHE behind the counter however (didnt catch her name), less than one. I showed up on a carbon mountain bike worth more than some peoples cars and she was going to force me to leave it outside, with the tweakers of Ontario, with nowhere to lock it, when I was going to be in and out within two minutes. The GoPro on the front of my bike was recording the whole time and I wish I could post the video. This is the ONLY business I have EVER been to telling me I had to do so, including multiple other pawn shops. Has from what I can quickly tell, an attitude problem and lacks customer service for someone actually there to purchase product. Still even had that tone of voice towards me while I was inside. Again, the other people that helped... Fantastic. She however, deserves a job at Taco Bell up the street.

Cl
Review №18

There were 4 employees there and not one of them had a smile on their face. The guy that helped me didnt even look me in the eye when I was talking to him. They were even rude to the guy in front of me who was trying to pay with his card but they acted irritated telling him they only accept cash.Anyways, I wanted to sell a couple items and he immediately implied that I had stolen them. He didnt come out and say that, but the questions he asked implied right away that I had stolen them after I uttered my first words. And I understand hes got to watch out for that stuff, but there was NO REASON to be rude about it like he was.So I walked out, looked up the next closest shop on my phone and so I headed over to the pawn shop on central just a couple streets over below mission. THEY on the other hand were completely laid back, 4 out of the 5 employees had a smile on their face and were actually NICE to me. I not only sold my items at a fair price, but the process was easy and laid back.For THIS shop anyways, I would never recommend a friend to go there and I surely wont go back.

Je
Review №19

Went in to look at watches. Great selection, great customer service, and best of all -- amazing prices! Ended up buying a watch and am thrilled with it! Highly recommend this store!

Ry
Review №20

You are a criminal as soon as you walk through the door. My wife went just now to see what she could get as a loan on her ring that’s been passed down In her family for years & the employee instantly said the ring looked like “an old lady ring” and asked if it was stolen even though she had appraisal paper work with proof of ownership. We read the horrible reviews before going here but we have it the benefit of the doubt & the negative reviews are spot on! If you want to be disrespected and to be treated as a second class citizen by all means go here. This business is not only unfriendly, unprofessional and disrespectful but it screams RACIST as soon as you walk in. Disgusting

Ja
Review №21

The tall white guy and one of the white women were very rude and uppity acting (there were 4 employees there). I didnt like their attitudes towards me and nobody had a smile on their face except for the young latino guy, he was cool and friendly. They sized me up and i felt offended by it, and how they treated me. I will never go back or buy anything from them. But the store was very open aired, brightly lit up, and organized.

Lu
Review №22

I was a bit disappointed in this pawn shop..I came in looking to buy a guitar and they wouldnt even let me see it.When I asked if I could see it the owner or manager or whatever asked me if I had cash on me and if he could see it.How freaking inappropriate is that???I then asked what was the year of the guitar and he wouldnt tell me. Then I asked if I could at least get the serial number so I can look up the year and he still refused.Terrible service. Sorry Euclid Loan&Jewelry, you lost my business.

Ca
Review №23

Really nice people and they really helpfull.

Ma
Review №24

Called to see how much it would be to resize my watch. A gentleman answered the phone and seemed kind of rude and said it would be around $3 which in my book it couldnt be any cheaper. So I went in and had a much better experience. They resized the watch and were not rude like I thought they were. Nice store, friendly staff. I would go back.

Mi
Review №25

I have been a loan customer for many years. They have always been extremely fair in what they give me and even offer discounted rates on the interest if I come back early. I wouldnt trust anyone else with my stuff.

Os
Review №26

This place sucks! Avoid at all cost!! Super rude employees and always assume that everything is stolen. I am a human at least speak to me like one. This place is dirt! I wish 0 stars was possible

Si
Review №27

I love this place. All kinds of good stuff. Guitars, watches, tools Arrr

ae
Review №28

Customer service isnt great they make you feel like if you stole whatever youre pawning. Thats the second time the guy does that. The first time i understand but he keeps doing that. Maybe im wrong who knows.

Ca
Review №29

The people are very helpful &always professional and still friendly.

Al
Review №30

So they keep deleting my review on this shop but here I go again!!!! For the Third time!!! HORRIBLE SERVICE don’t come here!!!!! Owner is a complete jerk and extremely rude!!!! Don’t waste your time because he will waste yours!!!!! SAVE YOUR TIME.

La
Review №31

ZERO StARS ALL DAy!!!NEVER GOiNG tHERE AGAiN. NEVER REFERRiNG ANyONE tHERE. By FAR tHE WORSt CUStOMER SERViCE i HAVE EVER SEEN ANyWHERE. tHE tALL WHitE MAN AND tHE WHitE WOMEN, i WAS tOLD iS tHE MANAGER, WERE EXTREMELY RUDE AND DiSRESPECtFUL FOR NO REASON At ALL. i WASNt tOLD ABOUt tHE NO CASH BACK ONLy StORE CREDit POLiCy WHEN i PURCHASHED A $200 HOME tHEAtRE SyStEM NOR WAS tHERE A REtURN POLiCy POStED ANyWHERE ON OR iN tHE BUiLDiNG. WHEN i GOt HOME i SPENt HALF tHE DAy HOOKiNG it ALL UP tO FiND OUt ONE SiDE DiDNt WORK. WHEN i tOOK it BACK tO REtURN i WAS tOLD i COULDNt GEt My MONEy BACK ONLy StORE CREDit. tHEy WERE RUDE AND DiSRESPECtFUL AND it WAS SERiOUSLy UNNECESSARy SEEiNG tHAt i WAS POLiTE AND RESPECtFUL tO ALL tHE EMPLOyEES iN tHE StORE AND GAVE tHEM NO PROBLEMS OR REASON tO tREAt ME tHAt WAy!!!

Om
Review №32

These guys simply suck sorryGo to the one on Riverside

KW
Review №33

Terrible customer service. Very rude and not helpful

mo
Review №34

Didn’t like the customer service.....not to helpful

O3
Review №35

Honestly, these people are really rude for no reason.

Ir
Review №36

Horrible customer service.

Ma
Review №37

Stuck up staff

Ja
Review №38

Horrible. stay clear.

Da
Review №39

Rip off walked in with a bosh hammer drill i used it twice used the the bits twice unit in new condition drill has 5 bits new between 40 - 70 dollars each the drill new 651.00 there only going to give me 125.00 what a joke no wonder the shop is empty

Information
19 Photos
39 Comments
2.4 Rating
  • Address:108 S Euclid Ave, Ontario, CA 91762, United States
  • Site:http://euclidloanandjewelry.com/
  • Phone:+1 909-986-7046
Categories
  • Gold dealer
  • Pawn shop
  • Jewelry store
  • Musical instrument store
  • Tool store
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:9:30AM–5:30PM
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Similar organizations