user
Superior Grocers
815 W Holt Blvd, Ontario, CA 91762, United States
Appearance
Superior Grocers
Comments
yo
Review №1

Was ok, prices were a lot higher than expected, still had to wait in a long line because they only had two lanes open and it was before 8pm. Huge meat selection, huge fruit/vegetable sections. The cashier was friendly too and they have a DMV machine inside

Ad
Review №2

Funny dancing hot dogs

Ve
Review №3

I love there Mexican bread super fresh and the place is super clean.

Mi
Review №4

Clean grocery store the sell the best fresh head on shrimp

He
Review №5

I WENT TO PAY BILLS. ALWAYS PLEASANT EMPLOYEES AND STORE BRIGHT AND CLEAN.

Sy
Review №6

If only they would hire me. This would be the best job ever because everyone is friendly and nice.

Ro
Review №7

Good bread y low prices

Gu
Review №8

To me its better then (el super) another Mexican store people are more friendly.

Ha
Review №9

It’s a great staff

An
Review №10

Went to superior to get some chamorro meat for a caldo de res,and always pick up a $5 mini conchitas for breakfast they always taste fresh thank you superior

Cl
Review №11

This store always has an old bread . Today was worst the have bolillo but it was hard like a rock .

Da
Review №12

Grocery store has everything it should..plenty of parking space..been coming here for years now

Ma
Review №13

Very nice store, I found everything I was looking for.

ar
Review №14

Lines always move fast

AJ
Review №15

Make sure to read the fine print on sales items.

My
Review №16

Got fast service. No complaints from anyone in my family. The bakery is amazing. Lots of snacks to choose from.

Zi
Review №17

Gets busy but they have almost everything u need kinda cheap sales

Ro
Review №18

Good place for home made tortillas

Ma
Review №19

Excellent produce and all departments well maintained. Very helpful persons work here.

Ti
Review №20

Good place to get what you need. Grilled chicken was a bit dry and the way the main exit is blocked with pallets with no way except for the entrance, in my opinion that very unsafe in case of fire or an emergency

Sa
Review №21

Love the music even danced . Great place very clean.I just have to learn the ropes the entrances to the right the exits left Im in front of the store and dont forget to pull a number when you get in line for the meat counter. Eventually got to learn the rest of the store

mo
Review №22

If I could give ZERO stars I would. I went to this store this morning and was treated very rudely by the store manager Juan(I did not get his last name) he followed me through out the whole entire store while I was there. He was acting like he was scanning items for prices (what he said ) however every isle I would go to he was sure to follow. And he would call whatever other employee that was near me to tell them something, then both would look at me(mostly him). He even followed me to the cash register where he again told another employee to keep an eye on me. When I called the store to complain I was informed that he was the highest manager there and that I should call corporate to complain(which I am. I was placed on hold to speak to him and while I was putting my groceries in my car I saw him walk out the front entrance, look at me, and then he walked back in and got on the phone to speak to me. When I confronted him he said he had no idea who I was, however when I mentioned to him that I saw him telling employee to look at me he quickly said (oh I called that employee because we had a truck in the back) so clearly he knew who I was. I have never been made to feel so low in my life, because of this manager Superior has lost a customer and you can make sure that I will tell all of my family members and none of them will shop at Superior grocers any more.

An
Review №23

Went in to use the DMV Kiosk.

Co
Review №24

Staff is nice and the place is very clean definitely meeting guidelines

su
Review №25

I love going to Superior the meat is very cheap and the place is clean is nice in there the people they dont stare at you like youre from outer space somewhere and if youre looking for a hog maws and chitlins you have to go to Superior I go there every year and every time I go there they have a grip

Oz
Review №26

Its was fine till I got to the checkout line to open lots of customers waiting .

Fe
Review №27

Very Clean storeGood Customer Service.

Ra
Review №28

Neet store good prices but meat market butchers need to learn how to greed customers, fix the number machine!!! Also would love for them to have better seafood selection. Today I revisited looking for spices no selection whatsoever for some reason they are downsizing on aisles but yet have too much junk like a wall of cup of noodle a wall of tostadas which makes no sense its starting to look like a super market chances of me visiting again are very slim, and thats the reason why I brought it down to 2 ⭐

Mi
Review №29

My favorite store.

Si
Review №30

Nice staff

Ja
Review №31

Havent been here in awhile. They moved things around so things seem more organized. Need to open more lanes when there r lines.

Su
Review №32

Today I bought pork ribs and they were expired, please be safe everyone and check your food. Fruits and veggies are okay but meat is a red flag💀

Ye
Review №33

This the 1st Superior that Ive been that is clean, vegetables look healthy and appealing . The entire store is clean. The only reason I didnt give it a 5 stars it because of check out.

Ne
Review №34

Superior Grocers is awesome and excellent employees they try there best

Li
Review №35

Fresh food great deals 👍

Lo
Review №36

Overpriced. Winco and Walmart is a better option.

Au
Review №37

The first place I go. Rotisserie Chix is the shiznit! Produce beats all the rest hands down. Bakery everything made with love. The best part? Somehow I walk in with a couple bucks get what I need get out quickly and still have some dough! I dont know how they do it but, the other wish they were Soopers make me feel like I have had my pocket picked. Superior is the Joint better get in there!

Ma
Review №38

Good bread

R
Review №39

Good Deals

wh
Review №40

Pretty nice with all Hispanic food and bevs.

Lu
Review №41

I went in friendly service but mostly the register I went to Im not sure if she was a manager or not but her name is Ceci she was super friendly and helpful. So I just wanted to share this and sayThank You for for the great service

Da
Review №42

My market, great employees!!!

By
Review №43

Excellent services

Ga
Review №44

Its not a bad store, the only bad experience I had was the checkout line. Why would you have express line if you will let people with more than 15 iteam pay in the express line.

Ef
Review №45

Fresh food 😊

Ka
Review №46

Two elderly workers assisted us and they were super nice and helpful. We were trying to find some Frosted Flakes cereal and they went out of their way to help us get it. It was on the top of the pyramid and it had run out on the cereal isle so they got someone to bring it down for us. They are really kind, wonderful people. I hope others get a great experience here too!

ge
Review №47

Nice & clean.

Al
Review №48

It was good went for the DMV registration part of it they have been machine there to get your tags then I did some grocery shopping

Am
Review №49

Best Place ever

Ad
Review №50

I went here hoping to get a last minute birthday cake, the young lady at the counter was so nice and had excellent customer service. The black forest cake I wanted was sold out but I was able to get another similar cake. If I am in the area again, I will definitely stop by.

Er
Review №51

Great deals and great quality of products

Yo
Review №52

Its a nice place to shop for our groceries to bad that you cashiers are so rude.

St
Review №53

The management at superior moved the shopping carts into the walkway in front of the store. Now people have to walk into parking lot (dangerous) to enter the store..hopefully superior will switch back before the ADA finds out.Where is the common sense. This the second time I informed your employees..spoke with Juan on Fri the 13th.

Fr
Review №54

This place is ridiculous. They dont have enough personal to attend costumer. I believe in helping our own and I try to shop in latino markets most timesBut Ive been here buying meats and it always the same 2 to 3 people helping about 20 costumers waiting. Went to manager and the response on two different occasions has been that they lack the man power for help.

Ra
Review №55

Great veggies.

La
Review №56

Went to use the DMV kiosk

Ra
Review №57

Just I can say ok..

Ev
Review №58

Do not purchase cakes from here!! Their own employee told me they sale old cakes. When I complained about my cake ( that I ordered in advance) being the wrong flavors! Not only was I given the run around, but I was asked why I didnt return what was left of the cake ( it was a Birthday party cake!!!) I took pictures and wasted my time. I dont know how some manager with absolutely no customer service skills name Kevin works there!! Dont waste your money there!!!

JO
Review №59

Love this market. They always have bottled water on sale. And there salsa and chips are delicious

Pa
Review №60

I came to this store like 5 minutes before they close just to buy some milk for my kids and the old man security didnt let me go inside to buy it. I dont recommend anybody to come to this store due to rudeness and no consideration what so ever. I will no longer shop at this store anymore. Good luck to the rest.

Ce
Review №61

Lots of Mexican items to choose from, clean store.

Ru
Review №62

Its alright and convenient sense its only down the street from my Moms house. So I went to get 5pounds if marinated meat style ranchera for BBQ. With it came out to be $35.57 witch it aint bad at all for that type of BBQ meat off top its a hell of a deal recommend it

Ma
Review №63

Good clean place!! Organized!

Ly
Review №64

Crowded

Pa
Review №65

Great place to shop, love the soundtracks they play 😁

Al
Review №66

Good

Mr
Review №67

Good deals most of the time, but if no good deals, not a good store

Pa
Review №68

They have great prices on produce and Latin products.I always buy tomatoes and avocadoes here.They also have good prices on baked goods. I like their caramel flans and pastel 3 leches.

An
Review №69

Not too many people so lines were short and i was comfortable shopping there.

TJ
Review №70

Restroom falling apart. Smells like piss, urine all over floor.Prices are high. Discounts are marked up so you feel like you get a deal.Employees dont care, everybody at cash register doesnt seem friendlyShelves poorly stocked, product on floorMeat packets open and drip bloodBloated product. I cant believe they still operate, owners must hate themselves.Id highly recommend Cardenas Market

Ga
Review №71

Good stuff herr

Ri
Review №72

I always shop at Superior, love all that they have, all are super nice, will help me find what I need. The best grocery store.

An
Review №73

Never enough check stands open and someone always closing for break. Get it together. 5pm during the week is busy time. Have enough employees available. Its not rocket science for God sake!

Ma
Review №74

They never have anyone in the tortilla department so that I can ask for more chili salt to be placed in the Superior bag of tortilla chips. This department is not consistent in putting chili salt in there brand Superior tortilla chips. This is very frustrating. Plus need more food friendly items for people with diabetes. There is not enough products for people with diabetes. Make the food items avaliable. My raza is the most affective by this disease.

Eu
Review №75

Its a good store. Employees need to be more knowledgeable on their products

Le
Review №76

Pretty good prices. Always more than 4 cashiers open. Which is always good.

Li
Review №77

Been Shopping here for years!Best prices & excellent customer service!!!Plus their buffalo wings are bomb😍

An
Review №78

I really like this place! I can get all the food and sweet bread that I need! But for the last 5-6 months has been brutal every time I get to the register to pay their is a long line and a lot of people waiting to pay! Specially today I went to get some things I go to the register and this time the line was even longer! I went to get sweet bread and asked if I could pay for my other items! His response was that he couldnt because it had to be 15 items or less, I had 8! Then he gave me some other lame excuse, I just left my things and went to Starter Bros. They really need to get more people at the registers ! Before they loose there customers! A.S.A.P

Lu
Review №79

I just moved in a few days ago and needed to stock up everyone there was very friendly. The store itself was neat, clean and fresh Just what I look for.

Ga
Review №80

Its all about the produce is amazing the prices are so reasonable theres no reason not to eat healthy when you have these wonderful prices and great produce and also they have the fish counter and the butcher its great I just love Superior store

Ed
Review №81

ITS A PRETTY GOOD STORE PRICE VALUE IS OK AND YOUR CHOICES OF FINDING WHAT U WANT AND NEED ARE OK

Ma
Review №82

Will NEVER buy a cake from here again. Took the girl about 20 min to tell me whats inside 2 cakes. She kept saying I think. Well when its me paying I want to know exactly what I am buying. Then on the way out after finally deciding she didnt tape the lid and it got blown messing up the cake. Went back in and it was the last one then another lady steps in and I told her I did not like any other cake they had she tells me oh well things happen. Oooooh such a wrong thing to tell a customer. I wanted to accidently knock everything down in my pathe and turn and sayOh sorry things happen. But I am an adult. How do you just blindly put people behind the counter with ZERO knowledge og aaid department? Then they start speaking in Spanish to eachother assuming you dont know whats being said. We havent had the cake yet so let me find out its not a chocolate cake inside. Worst or I should say non existant customer service

Lo
Review №83

Lines were moving quickly, lots of sales, quality meats, fresh bread

Be
Review №84

Nice place.

Ry
Review №85

Bakery is awesome. The girls are super helpful and accommodating!

Ma
Review №86

Many years ago in would shop at Superior Grocers to buy all my meats.Now I will continue to go there.

Gl
Review №87

Good place to shop early. Meat section has variety

Ka
Review №88

Superior has good prices on their chicken & vegetables. I love geting the hot fresh bolio.

Ju
Review №89

Great super market to shop 👍 and everything 👍 is fresh 👍 employers happy friendly helpful especially the meat and Sea food 😁

Ed
Review №90

Good stuff fair prices

no
Review №91

Most of the staff seem to not speak American language English which made buying meat difficult. In writing states Take a Number Wait for Number to Be Called however Supeior in Ontario, Ca Holt Blvd. only call numbers in Spanish Supeior in Ontario, Ca Holt Blvd., have a number board above on the wall behind. It seem to be allowed store practice shoppers take a number proceed to leave meat department to continue shopping after number has been called and passed are allowed to come back to meat department and go ahead of other shoppers who are waiting next in line. This was a horrible experience. Prices are ok for produce and meat however other products such as seasoning, condiments, cooking ingredients etc... are astronomical higher then other stores in the area. 👎👎

JO
Review №92

The manger just stand in the back observing and dosent open cashier to assist 10+ people in the only 3 lane open the express lane was close i only had 3 items and just wanted out but had to wait for the long line smh never coming back

Ta
Review №93

They have good Masa there for tamales. Best we have found last year

Te
Review №94

Love shopping at this store I bought 10 yyogurts and got a20 pack of eggs free👍

Em
Review №95

Excellent store with a good selection of food and has more Mexican items than some other stores. Great prices on bread.

Br
Review №96

Good prices, limited selection if youre used to American grocery stores, but everything you would need for Latin American coming.

Jo
Review №97

Went to go get some masa for tamales that my wife is making for some orders

To
Review №98

Great place to shop fresh food in store hot meals they have pork and Turkey carnitas home made baked goodies fresh fruit helpful staff great parking

Ge
Review №99

Good prices. Has a good meat dept. and bakery.

Al
Review №100

I called three times no one answered the phone and went right into voicemail very bad customer service

Information
87 Photos
100 Comments
4.1 Rating
  • Address:815 W Holt Blvd, Ontario, CA 91762, United States
  • Site:https://superiorgrocers.com/location/ontario/
  • Phone:+1 909-988-6121
Categories
  • Grocery store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Salad bar:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • NFC mobile payments:Yes
Similar organizations