Took my husbands work truck in, since Im stuck with it while mine is in the shop, to see why so many dash lights were on!They were very quick and informative. He even brought me around the front to show me how the oil is SUPPOSED to look! I had no idea oil wasnt dark!!!Fair prices too!Ill be bringing the other work trucks in for my husband!!Thank you π
Really bad vibes. Worst experience ever. Total Rip off.
Great customer service! Very profssional!
I came here to get an oil change and it was quick and professional! Nikki made sure to show me my oil before and after changing it and took the utmost care in managing my oil change. 5/5 would go back every time!
I had my oil changed 7-3-21. I woke up the next day oil was in my driveway b/c my car is leaking oil. Took it back to them and they said something about a screw that is worn out. Not to mention my car making a vibrating noise now. I will never go back or recommend it anymore
Management is very unprofessional, and I was overcharged for service. Run!!!!!!
Went there today for a high mileage oil change. First they tell me I need a special type of oil because my car is a Cadillac. Ive had this car for ten years and never had to before. Second, they say theyre out of the regular oil and they only have premium. I am not putting premium oil in my 99 Cadillac. I ended up leaving and went to Walmart instead for an oil change that was half the price this place was asking.
Great and a oil change on a mercedes that doesnt break the bank
Alan was very helpful and knowledgeable. His personality was very pleasant
Always take my truck there great service
I had to wait for 3 vehicles prior to being serviced The guys need more help. They however were professionals.
The young man Donnie the manager and the nice guy Chris really helped me with my oil change and he put air in my tire and wiped and cleaned my windows
A technician called Nikki broke my dipstick handle and no on offered to pay. They informed me on where I could purchase another. I called back to speak to the manager, he wasnt in. I left a message never got a returned call. I wouldnt try this place. Now I understand why theyre always empty and Express Lube is booming.
Good service with mechanics that know the basic stuff for minor auto repair.
Quick service and took the time to tell us what they were doing.
The guys there are always so nice and informative
Service was greatEmployees were courteousVery satisfied π€I have the perfect place to take my vehicles π no one else will touch my vehiclesVery good jobThank you for your service
Staff are awesome!! Fast service. Will do business with them again!!!
I must say that the newest Manager I have dealt with, Charles, is wonderful! American Lube Fast is one of the vendors we use at the car dealership that I work for. Charles went ABOVE and BEYOND today by helping me with an issue that was on the behalf of another vendor we both use. Thank you Charles for helping with that situation!!!!
They got me right in and right out. Miles was very nice and professional. Highly recommend !
These guys are amazing. The manager, Anthony is very professional and he is always willing to help you in any way he can. On more than one occasion the employees here alerted me to problems with my car that I was unaware of even though they didnt provide the service there. They told me twice when I had a bad tire and wasnt aware of it and then sent me to a place where they helped me get a tire at a good price. I highly recommend this place.
Way overpriced just for bringing your own oil and filter
Great service, polite and friendly
Bad experience
People were very pushy when i pulled in. I was expecting to only pay $25 since the sign says $25 oil change. Was quick but overall said i needed to pay $45 which was the cheapest oil they have i guess the $25 dollar oil change is for motorcycles or something??? :/ would not go here...
Fast and easy. Very efficient. I like that I can stay in my car. They do an excellent all-over service check and prices are good.
Awesome place great people and fast to
Great service and go up of young men.
Great service, nice crew π
Needed to get my oil changed. The place I usually get it done was closed on Saturdays so ended up finding this place.When I pulled in, I kind of got a bad vibe about the place. Wasnt very clean. But stupid me, went ahead and got the service done.I popped the hood latch so they could start their inspection and oil change. I could see the guy working under the hood. He was up kind of high near my windshield and I seen him knock my washer fluid tube off the sprayer nozzle and then it looked as if he got it back on so I did not say anything, nor did the guy who told me my inspection looked good.So today, as I am putting washer fluid in my WF tank, I popped the hood and low and behold, the hose is just dangling. I get a close look and the thing is snapped. So going to have to go to the local parts store and fix their breakage.If they cannot own up to their wrong doings or atleast during the inspection tell me the thing broke, what else can you trust them with?Definitely will not be back, nor will I recommend their services!
Service was excellent and efficient
Very good
They always do a great job on my oil change and they also have replaced my starter and battery at reasonable cost. I also like I can stay in my car for my oil change.
Love it
Really solid dudes
Today was the second time going to that place. The first time they kept trying to push other unneeded services on me. Today they broke my oil dip stick in my oil tube.i know they snapped it cause I took it somewhere else to get an oil change and remove the snapped stick. The dealership I took it to said it wasnt melted but was snapped off. If u like ur car and need ur money dont go here ever. Rip off
Fast friendly service
These guys are very consumer-friendly, and hometown people. They dont price-gouge, and they really do know what they are doing!
Been Going There for many years! Fast & Friendly!
No long wait quick to change
The work was quick. We received a check list of potential problems, and of the work that had been previously done.
They take care of you
Great, friendly, and professional service.
Customer service needs working on. Service was fast.
Satisfied customer π
They are ignorant and they push services you dont need. They are not friendly or professional.
Bad customer service. They do unnecessary work to your vehicle. They dont do what you ask them to do they do what they want to do. They dont bother to call and tell you what they are doing to it so when you pick up your vehicle you get a huge bill and its still not fixed.
Fast, courteous and efficient
Great service.
Great service
I think they try to sell thing that you dont need.
I am pissed about wifes visit yesterday!!!!
Great customer service!!
Fast service
Fast service
Fast
Fast service