The girl with purple hair and a lot of makeup was very rude and had such a nasty attitude! She also did nothing while all the other workers were busy helping people. I asked for help so I could get an item from the wall and she just rolled her eyes and got someone else to help me and went into the stock room. The girl with short brown hair was very sweet to me and helped. The other good thing was the girl with the blue and black hair helped me in the jewelry case and was super informed about it and answered all my questions, she was amazing. At least not every one there is hateful!
Had everything my fad fancy grand daughter needed.
Hot topic? More like weeb topic.Literally change the name theres nothing but anime stuff here now.
Orange Park, FL is by far one of the best Hot Topics in the country. Great product! Great customer service! Very welcoming
Hot Topic is Hot Topic. Its a mall store. Theyre having hot cash currently as I write this. Its messy on the weekends since people are garbage and tend to destroy everything. I wish there were more associates during the week. But its usually just a manager. Thats always been my biggest issue with the corporation itself. Its a decent company though I wish the prices were a bit cheaper and it was still a bit darker. Dont exactly need pop, rap, etc in there. Disney is eh. I do like getting my NBC and Alice stuff there. Harry Potter is cool to have. But I wish theyd do the cardigans justice and make them like the movies where theyre all gray with the house colors on the Hem and sleeves. It is what it is though. Ive been going there for almost 15 years. Many changes. Photos included are items Ive purchased in store and online.
Actually the worst management staff ever. Immature and let the tiny bit of power go to their heads. If you’re thinking about shopping here. PLEASE just spend your money online and don’t give it to this awful store,
I ordered a stitch backpack and wallet for my nieces Christmas present back in August. It said it would ship within a week, then nothing. I checked on the website and it says it’s still processing and it would ship in another week, it never did. I finally speak to someone and they tell me that it’s behind schedule due to COVID, to wait. They charged me still never got the items and it is now January and I’m still arguing and fighting to get my money back because now they are having an issue trying to refund me my money. Managers take their job way to seriously for just being hot topic managers. The fakest and most vile people you could encounter. Don’t give them a dime if your money.
Genuinely Would rather put a bullet in my skull than have to shop here ✨
Great store 👍always switching it up and keeping things exciting
Super small and not a lot of clothes. Only had like 1 or 2 of each, without every size of that clothing. But nice staff.
Extremely rude over the phone, go to the avenues.
Always great now that their Funko PoPs are on Kiosk right outside the store.
Always find something I love here. From socks and wallets to shirts hats and even posters
Its not like theres a huge selection of alternative stores esp in the mall so with that being said, its really decent. Staff has always been really nice everytime I go there. Of course its younger just out of high school kids but theyve always been cool to me. Cute clothes.
Ive been a fan of HT for a few years now, sure everything is expensive but thats how you know its high quality. My mom and I Spent over 100 dollars in the store yesterday and when we got home about 70 dollars online. This store is so unique, youll definitely get compliments!
The girl was extremely helpful. Really enjoyed my visit at this particular hot topics
Staff was really friendly. I ended up buying 3 different kinds of candy because it was by 2 get one free. On top of that I recieved my military discount and also found out I had a $5 coupon that I didnt use. So I ended up only paying $1 for my stuff. That was a plus for me.
So I went in looking for piercings and cleaners. Literally only me in the store....didnt say a thing or ask if I needed help. No biggie, maybe shes just focused...Two minutes later an older lady walks in behind me Hi, welcome to Hot Topic. As I stood two feet from her and left to go to Spencers.
Nice open one. Friendly service
Has always been one of my favorite stores. Can sometimes be overpriced, but with good coupon availability online, you can find decent deals on fun merchandise.
Great employees!
Great place to purchase clothing and accessories for young adults and teens. Even the rocker or music lover can find great items to celebrate you favorite genre. Staff is very helpful and outgoing.
Hot Topic is a great store. Always a little too crowded with stuff but the girls who work there are helpful, very nice and adorable.
Love this store! Hot trends and unique fashion! Everyone that worked there was supper helpful!
Great deals! Military discount and employee (Shannon) was very helpful and friendly!
All the stores are pretty much the same. But the woman who helped was very nice and helpful (Deede) .
Good location easy get around good prices
Its my pop culture go to place! Plus i usually find other things i like. Good selection of Funko Pop figures, everything Harry Potter, Superhero, video game and Tv shows- especially Supernatural.
Lovely. Staff are great and they play good music as expected. Love this place i go there every time 💜
They have good products here, but their sales are not really sales. High markups + a decent discount = regular price. Customer service is great though.
Went in here one time and it was awesome. They had cool movies, pops and more.UPDATE: 7/13/20: Went here in July of 2019 and they had very inappropriate clothes. Parents, if you come here with children, dont let them go to the clothes section without you.
You looking for good food go to Fancy sushi
I would give a complete zero but1. OVERALL; STAFF ARE ALWAYS WELCOMING AND HELPFUL WHICH BOOSTED THE STAR UP ONE. (Adjusted the star)2. LOTS OF TRINKITS and BAND SHIRTS!DOWNSIDE; SINCE OVER A DECADE:3. It has cool stuff, piercing, clothing, jewelry, anime, and stuff you can buy cheap ONLINE. Its just not impressive like it used to be. Doesnt vibe the same. Noticed that at all HT. Something new is needed in this direction here.4. I know Trip pants is like the1990s 2010s but come on, Id buy ten more if I could. Them pairs are fifty to a 100 bucks each.5. Most of the stuff you can actually make nowadays. Dont get me wrong, their isssssa plenty of cool stuff at HT!
Great customer service and the store is always fully stocked with amazing stuff. You can find pretty much anything for anyone here
Great shop but its have to maneuver. Wish it were bigger. Staff are always friendly. A bit overpriced compared to Amazon.
Still fun after all these years. Love everything retro.
Favorite store to find great graphic t-shirts and some makeup. Also great for finding earrings
Staff will help you find anything you need, whether it be in the store or online!!!
Too many edgy teens with more piercings than stars in the sky. Also most of the merchandise I collect isnt sold there. Most stuff sold there is anime merch which isnt what I am in to. It does get kinda crowded in there too. Friendly staff.
They always have t-shirts and the back packs today were in abundance
My daughter loves this place, its all her favorite merchandise.
Love the store but do small its hard to get around. Great Disney selection.
Employees always make you feel home
Totally cool store for anything dark.....emo, goth, rock, xsport, glam, metal, alternative
Always fun to shop here and this is the first place i have found *cute* swimsuits this year!
Great service and great staff thank you guys for all your help
Pretty cool store. Good selection of Anime Gear.
Ive loved this place since I was in high school
Not a lot of choices for men. But had some sweet pins to pick from.
Kids got badass back packs at a great price
I love this place there os so much cool stuff here
Fast service. Helpful with the price match process.
Nice place great employees very helpful will come again
Great selection and service!
Nice Store Cool Vibe! Totally coming back
Always has great merch :)
Very expensive prices for very cheap items. Like $70 for a hoodie or $40 for a plain black skirt. I only shop here for the exclusive merch for things I cant find anywhere else which is great but way too over priced even for a t-shirt.
My family is always welcomed very nicely by Carly and her coworkers. She deserves a free funko pop and a sizeable raise. Cheeriness is the path to the heart of happy customers. -Sam and Shannon k.
Total package for your video game library needs!
Awesome store! I wish it was bigger.
Nice store love the t-shirts.
They used to sell cooler products but now its mainly tshirts. They had 3 halloween costumes. Totally lame. No shoes.
Great coats.
Daughter loves this place
Store was unorganized the staff were inattentive exspect better
Best store! i love the organization here compared to Avenues and the workers are impeccably amazing !! Plus, Ive never had a problem with sizes of their products or the durability of them!!
Sarah is the best!! Loving the clearances items ❤😍
My 11 yr old daughter thinks this place is soooo cooool lol
Great place to go. Minors should stay far from this place.
There was this purple haired girl that was very very rude towards me . She was laughing at everyone that walked in there and then when I asked for help getting something down she said umm no and got someone else’s stuff I HAVE NEVER HAD AN ISSUE WITH THIS BUSINESS TILL THEN . So if your there do not talk to this female she is rude as hell!
My daughter loves this place, little pricey.
Workers are very rude. they gave me the wrong jewelry size and tried to over charge me as if i wouldnt notice. they accused my daughter of stealing when she was trying on a dress. i will never come back her.
Omg I love this place and staff is so awesome
Today July 17th My family came to the store and we received the most awesome service from the two young men at the register took the time to interact with my two young grandchildren and give us the best service. They also checked on items for me. It was a pleasure to be there they made our day. Thank you Beverly Dirrigl
Great customer service
Looked like it had been trashed
Love the new look and the staff was very friendly and helpful
Great service. Girls helped us with Christmas presents.
The male manager was nice and very polite. Two thumbs up to dylan
My ten-year-old enjoyed it
Dont cary 3 xSo son could not buy
If you are looking for stuff such as anime or the Christmas of Halloween Hot Topics is the place to go make sure you look for their deals on the website and all coupons alright
Orange park Employee found size tshirt for my grandson visiting from out of town when wasnt his size on shelf Made him so happy
I love this gothic store!
Love Gothic style and atmosphere
The problem with most Hot Topics is thier small and cluttered for the most part.
I miss the old ways
My daughters favorite store! Allways something to have there!
Pretty decent collection of apparel
I love the different varieties
Awesome store!
Alway something interesting
They got cool stuff
Need them to be more like early 2000s HT
I spent all my money, this is why I cant leave the house.
Got me a new Rob zombie shirt