Great experience from the moment I walked in the door. Valarie is so friendly and had all my information ready for me to sign. She worked with me explaining what my health care benefits would cover and made the calls to set everything in motion. Like some others I refused to believe I had any hearing problems,. Dr. Valentine gave me a thorough examination and a hearing test and then explained the results of the examination. The results of the examination confirmed I did have a moderate hearing loss which I suspected, but was too stubborn to admit. Dr. Valentine explained all my options and he and Valerie worked to get me the best price on the hearing aids I selected. Im so thankful to the entire staff and I will now be able to hear conversations more clearly and not have to ask people to repeat what was said. As a footnote, if you suspect you have a hearing problem give a call to Connect Hearing and make an appointment. It could change your life for the better.

Valery and Lisa are both very helpful and knowledgeable. I have no complaints. I was a first time hearing aid wearer and Lisa took the time to explain everything and made me feel comfortable about wearing them. That was 1 year ago. My second appointment was just as great. Will recommend to anyone I know needing hearing aides,

Brought my father here for hearing exam and hearing aids and received excellent customer service from Val at the reception to Dr. Valentine, who was kind and patient with my father. I highly recommend them by far!!

Great place to get hearing aids the doctor and receptionist are great people they are so very nice

New audiologist is very competent and personable!

What can we say about Lisa White at Connect Hearing OP, well, besides the fact that she is amazing, she really takes the time to connect (wink wink) with her patients. Lisa is an expert on all the devices she sells and she is fully committed to helping people hear! She is truly an asset to this corporation and we couldnt be happier to hear her success stories and believe me she has MANY! Look NO FURTHER if perfect hearing is your goal, Lisa makes it attainable!

Great place to get your hearing aids and accessories. I highly recommend it !!!

Lisa attended with Valerie, provided the service promised by Connect Hearing.Full satisfaction with the object of not just making a sale. Lisa, for more than a year now has been very keen on giving after sales service for my Phonac hearing aid.Connect hearing is one WoW hearing aid company.

I have known Lisa for about a year now and let me tell you how amazing this women is. She is always listening to client and making sure the client is happy with the outcome. She is always up to date on the new technology in the hearing industry and always making sure there is a way she can help everyone. If you ever need to visit Connect Hearing, I highly recommend you ask Lisa. You will not be disappointed!

Getting hearing aids is a experience that creates a lot of concern. Lesa is great making you comfortable throughout the whole process. Both Valarie and Lesa make you feel like family. This is good because having hearing aids you need a hearing specialist you can be comfortable with.

Lisa is so nice. She sincerely wants the best for her patients, and will work with them however long it takes to make sure they get the right product for their needs and lifestyle. Her office is clean and the staff is always pleasant. I would recommend anyone looking for hearing aids for themselves or a loved one to go to Lisa. She is truly a gem.

What an amazing experience we had with Lisa. She is patient, kind and so very knowledgeable about the needs of seniors. We felt so comfortable with her and was able to ask questions and feel like we are getting the best of the best. I would absolutely recommend Lisa to all my friends and family!

Its very rare these days to have access and work with a#1 rated Hearing Aid Company. Valerie and Lisa are THE BEST and cause me to give a 5 Star Rating. Experience it for yourself!!

Very pleasent people to work with. Very Knowelgable. Good selection of product and fair prices.

It was great to be able to have my hearing aids adjusted and via teleconference and connectivity with my Connect Hearing professional via the Phonak application. And to be able to do it durning this time of social distancing made it safe. Kudos to Phonak and Connect Hearing.

Lisa at Connect Hearing is Amazing! She is really compassionate about helping her clients. Lisa knows exactly how to analyze the need of her clients and fulfill that need. Lisa is highly recommended!

Lisa is awesome! She really listens to what a client needs and she makes sure to pay attention to all the little details that make a can make a huge impact on a persons life. I highly recommend seeing Lisa when visiting Connect Hearing!!

Valerie was wonderful from the first moment I called. Very informative and kind to come in for a same day appointment. Once we got there she immediately welcomed us and went through the process of what they could do for my father whos hearing aid broke. Looked up the information and found there was a warranty on the hearing aid itself and provided the cost to have the other part fixed which was half the price from another company we visited that day. Lisa talked and worked with my parents with loving care and we walked out with a temporary aid for my father with the other part on order. So thankful we were connected with this office. I would recommend them to anyone needing care!

Lisa Wellham is not only extremely professional, she is also very knowledgeable about hearing loss and how to treat it. her thorough and methodical approach was very informative and eye opening. I wouldnt use anyone else. Thanks for all youve done for me and my friends Lisa.

Evaluator is friendly, professional, and knowledgeable. Bottom line, though, this place is all about selling overpriced hearing aids with fancy technology. Shop around. Found same, exact, technology for 1/5 the cost of the “Cadillac” features offered. They wanted $6000. I found for less than $1200.While I was waiting in lobby to return my trial pair, a customer for some sort of medical alert device they sell came in asking for help to connect to her iPhone. This customer looked to be in her mid to late 70’s. Drove up from St. Augustine as the store there has not been able to help her. The receptionist woman told her they were booked solid and can’t help her. Really? You can’t take 3 minutes to investigate why it won’t connect to iPhone? Why can’t reception woman attempt? She does nothing but sit there both times I was in the office.If the prices there were reasonable and I had intended to purchase, that incident would have sent me walking. The way it looked to me, potential customer, was the customer who already paid was not important...don’t delay the one who could help meet your quotas or bonus/commission goals.Only reason 2 star and not 1 is the woman who does the evaluation is extremely professional, personable, and knowledgeable. Customer service AFTER sale is far more important than the potential big ticket sale sitting in the lobby. That after-sale customer is going to tell their friends about the service. That potential sale in the lobby is more likely to buy if they see you take care of your after-sale customers. I guarantee this is the case 99% of the time.

Lisa W is incredible, a caring professional who really knows the hearing technology and can explain it in laymans terms. She did such a good job for me that Ive referred 3 members of my family to her!

Always great service staff is wonderful!

I needed hearing aid batteries so I called and ask if they could put some in the mail for me since I have a hard time getting to their office during their regular hours. I was told that they would put some in the mail for me. That very evening when I arrived home I pulled up to my mailbox and the lady from Connect Hearing pulled up behind me, got out, and handed me a package with the batteries. No that is service!