user
Orange Family Eye Care
2401 N 16th St, Orange, TX 77630, United States
Appearance
Orange Family Eye Care
Comments
Ba
Review №1

I have gone to orange family eyecare for about 10 years now and usually have had the best experience. I recently purchased a pair of glasses(ray bans) and after wearing them for a few weeks they started to pull my hair. So I decided to go in and see about getting a new pair of glasses( i also purchased the protection plan). I asked the very nice individual that was working and helping me find glasses if I were to pick out a pair of glasses that were cheaper than the ones that I originally purchased what would happen. She Kindly told me that the difference would be credited to my account to use in store only. When I went to pick up my new pair of glasses a few weeks later turns out that is not their policy. Just a little aggravated that I got false information. I definitely would’ve picked a pair of glasses that were the same price if I knew that I would have to eat the $100 difference. With the new company structure, i am not impressed. I’ll be going elsewhere in the future.

Me
Review №2

I absolutely love this place. Everyone is always so nice so friendly and every time I come for an appointment I always have the best experience, the doctors are always so invested in your eye health which is very important to me. The general manager is very kind and funny. Along with her staff. The girl who sells glasses is so kind and personable. I noticed she remembers names which would make me feel at home. I would recommend this place to anyone. Thank you

Ch
Review №3

The staff is amazing. The new doctor is NOT!!! Do not require me to have unnecessary test done on my children and make me pay for them! Dear sir you are not a God and never will be stop acting like one. This new transition is not for the best. I expect this place will be out of business before long.

Al
Review №4

Seriously the WORST place to go! My appointment was canceled FIVE TIMES in 2020 (not by me). Because of this, I have not seen the doctor since 2019. They told me that I was no longer a patient because of the amount of time in between appointments. They also won’t be taking “new patients” until this summer.Yes, I understand COVID and the change of doctors but this is ridiculous! Because of the way you handle business, I have to find another place to go. You’re losing a customer that has been with you ever since she was a kid.

Ge
Review №5

Friendly courteous staff. Always professional, punctual, and extremely helpful. All the optometrists are extremely friendly willing to answer questions and take their time to make sure you get what you need. Highly recommended!

La
Review №6

Yall (in my setx voice) this place was so great. Nice clean office, friendly doctors and extremely helpful staff. They did not rush or pressure me into anything and they all pitched in to help me find the perfect pair of frames!

Sh
Review №7

Very friendly staff and eye doctors. Always give me a thorough examination and explain everything that they are checking for in my eyes. I don’t usually get my glass there but have in the past. I just prefer another business for filling the prescription. I would definitely recommend Orange Family Center.

Le
Review №8

I love this little eye clinic. Dr. Choi is the best. Very observant to my daughter’s needs and very personable. Great bed side manner!

Al
Review №9

When we arrived on your premises. We was welcome. Yall have all yall PPP in place? Your customer service was great. And I would choose to come to your place again. Thank you very much. For taking care of me and my wife. And I think your staff is wonderful.

cl
Review №10

Had a great experience on my first visit! Everything was as on point, very informative and I will be back so go ahead give them a call, youll be happy with them.

An
Review №11

The doctor was so nice and caring. She was able to draw my very shy daughter out of her shell and she spent a lot of time with us. It was a wonderful visit!

jo
Review №12

Didn’t have a great experience the first time but I let them know and they made sure I was taken care of and went above and beyond what I could ask for. This place is great would recommend.

Je
Review №13

I brought my daughter in today for an eye check up. I had an amazing experience. The staff is competent, friendly and caring. I couldn’t have had a better experience. I will be going back here for all my eye care needs.

Th
Review №14

Very knowledgeable and friendly staff. Took the time to explain what theyre procedures were. Decent selection of frames.

Al
Review №15

Each time Ive been greeted and helped by their kind staff. Cole was especially helpful in explaining to me how my prescription worked, sizes and shapes of eye glasses, and explained more than I expected to walk out knowing. He was patient with my constant mind changes for frames and types of lenses. He constantly cleaned my glasses. He was so concerned with my glasses on hand that he reshaped the pair I brought in, cleaned them, and gave me a new case. I would highly recommend this place.

Sn
Review №16

This place is, by far, the absolute most amazing eye place I have ever been too. I have been in glasses since I was 3. I have very bad vision and am higher risk for certain eye problems. It was also my 13 yr olds first fitting for glasses. The Dr was so thorough, kind, patient and answered all questions, often offering up what she was doing and why. She gave suggestions and was prompt. The ladies we interacted with all thru the visit were fun, knowledgeable, helpful and thorough also. This eye place is hands down better than any Ive ever seen. Highly recommend.

Ig
Review №17

The Dr was professional and very patient when we were figuring out my prescription. Franc and Rochelle were really friendly and helped me pick out the best frames with honest feedback. I highly recommended that you go see them.

Jo
Review №18

Excellent people and an outstanding facility. Staff is extremely friendly and helpful. Dr explained everything. Fabulous experience.

Ke
Review №19

The staff has good process for dealing with patients during Covid. The entire staff was nice and spent a lot of time with me during the exam as well as picking out glasses. Great personal attention. Thank you for all your help today!

La
Review №20

Great place. Wonderful staff! Affordable prices.

Mi
Review №21

Very organized compliant with COVID 19 restrictions. I felt totally comfortable there

Cy
Review №22

Amazingly nice and caring staff.I always get nervous at eye doctors.But they were very sweet and took great care of me. And they were quick and prompt!I’d recommend them far beyond others I’ve been to!

Sa
Review №23

I LOVE Orange Family Eye Care. They are so nice and helpful. The young woman who did my eye exam was super nice. I brought my daughters here to Dr. Lam when they were growing up, and he was great. Now that I’m older and having trouble seeing things up close, I have been seeing Dr. Maria, and she is super sweet and enthusiastic about helping people see well. I wear my one contact for up close, and now I’m not running around looking for my reading glasses! Love it!

La
Review №24

Great time management, friendly and knowledge staff! Highly recommend

De
Review №25

Everyone was so friendly & helpful! Extremely thorough eye exam.

Li
Review №26

Everyone was very friendly and very professional. I like the way the office was conducted during these trying times. I would recommend anyone.

Mi
Review №27

I have been seeing the wonderful doctors and staff there for over 5 years. They are always pleasant and very helpful. They truly go above and beyond for their patients. Thank you all.

Ce
Review №28

They were great service and all the people who work there were very nice

Br
Review №29

The staff is always so helpful, kind and courteous. I never feel like a stranger when I go in for any issues. They are extremely knowledgeable & make sure you understand the entire process. I highly recommend Orange Family Eye Care!

Ba
Review №30

I was impressed with the level of safety being practiced duringthese crazy covid days. All the staff were friendly and helpful. Dr. Choi is so sweet and was patient and explained everything to my 13 year old who got contacts for the first time.

Ka
Review №31

Very attentive and knowledgeable. Friendly staff and wonderful selection of frames to choose from. Definitely will continue services here.

ke
Review №32

This is my second year and i absolutely love coming here. The staff and the doctors are always so nice and friendly. Everyone is willing to take their time with you and answer any question you may have. Really wish every doctors office would be more like them.

Ch
Review №33

Dr. Choi was extremely thorough with the exam and took the time to explain everything to me. The techs that helped me pick out my frames were very helpful and patient while I tried on many frames trying to decide on the perfect pair.

Si
Review №34

The visit was efficient with great care taken with sanitizing and complying with best practices in this pandemic time.The staff the doctor took time with meto evaluate my situation and adjust my prescription.

Pa
Review №35

The staff were friendly and very helpful. I would highly recommend. Great experience

El
Review №36

Very friendly and professional. Dr. Choi was excellent as she explained in detail my exam. Everyone was very helpful.

Ur
Review №37

Everything went great!!! From the exam to purchasing my glasses... it was a quick and pleasant experience!

Da
Review №38

Very professioand, helpful staff concerning picking out eye glass frames. Most of their frame choices are very reasonable. #1 in taking care of answering the customers questions and make you feel at ease.

Re
Review №39

Very thorough exam today. I appreciate the doctor taking time to explain things & help me with the details about my situation. The staff was pleasant & friendly. I love Orange Family Eye Care!

La
Review №40

Everyone is very nice here. I always enjoy going. I feel very welcome and taken care of. All of my questions get answered, and most of the time I never have to wait long to be seen by the doctor. I would definently recommend Orange Family Eye Care to anyone who is looking for a new eye doctor.

Ci
Review №41

The staff were very friendly and knowledgeable. The optometrist is absolutely attentive and explains everything she is doing and why it’s being done. She also takes her time and makes sure she answers any questions you may have. For an eye exam and my first time at this office, it was a very pleasant experience and I will start using them for all of my vision needs.

Ra
Review №42

Everyone was very friendly and helpful. I was examined thoroughly and felt happy to have them as my optometrist.Thank you so much

Ji
Review №43

They dont do contact lenses.

Ji
Review №44

Super knowledgeable, professional doctors and staff! They take great care of the whole family.

Ma
Review №45

Very friendly staff, office is super clean which is a plus for me. The Doctor was wonderful!!! Went out of his way to fix my glasses I had on, and very knowledgeable.Highly recommend Orange Family Eye Care !!!Thanks Mari Berry

Te
Review №46

The best eye dr.s around. Very courteous, friendly staff. The drs are truly care about your eye health. Will always be my place to go.

Ja
Review №47

Unbelievably wonderful service. Whether its deciding on which frames to what kind of coffee they have that tastes good. Or any other random kind of service you may need help with if youre not using this place for your eye care youre missing out. Ive probably been there five or six times and have never left without being in a better mood than I was heading in even if I have to wear those stupid sunglasses on my way out.

Ma
Review №48

The doctor and staff were very nice and observed the safety precautions that we all need to be practicing at this time.

Br
Review №49

They are so unbelievably friendly, the entire staff! Very helpful and caring about their patients.

Da
Review №50

The staff was awesome. The drs were sp nice and knowledgable. Im so glad I came here. Will definitely return and strongly recommend them.

Ki
Review №51

Very professional and courteous staff. Would definitely recommend them to anyone looking for a good optometrist.

Ap
Review №52

Everyone is very nice and very helpful. Definitely will keep going back. Not only excellent customer service the doctor went out of her way to explain everything to me.

Pa
Review №53

Staff is very friendly. Doctor explained things well. I was in and out rather quickly. I’d definitely recommend them and will be going back.

Li
Review №54

Excellent eye exam. The staff is extremely friendly and professional. Dr. Keeney is very friendly, nice and really easy to talk with. She is excellent with her patients and takes time to answer all of our questions. I definitely recommended Orange Family Eye Care.

De
Review №55

The doctors here are really good..I always learn a little something new.. if I have a question I always get an answer..all the assistants are friendly and very helpful..Angie fixed a problem I was having with my glasses and Alexia made all the pre visit testing painless..Katrina and the others in the check out center do their best to work out insurance issues..was another positive visit at the Orange Family Eye Care..

Jo
Review №56

I drove from Beaumont to visit this place on the recommendation of The Eye Place and I am very happy that I did! The staff was very helpful with getting me set up to use my insurance and also very friendly.Dr. Lam is a very knowledgeable and helpful young man. We had some good conversations on the complexities and uniqueness of the problems with my eyes. He had no problems going over each question, that I posed to him, in as much depth as I wanted to go.Thank you very much for the service that you and your staff provides to your customers!

Ta
Review №57

Great staff and doctor! Very friendly and helpful!

Ka
Review №58

The staff is very professional & courteous. I got a thorough exam and all of my questions were answered in a patient respectful manner. I recommend them.

Na
Review №59

Fit me in with a big concern and did every test needed to make sure all was well. Very timely and caring. Wouldnt go anywhere else!

do
Review №60

Very pleasant experience.. everyone was very polite and helpful

Wi
Review №61

Everyone was friendly, they told me what I needed to know and got me all set up with some new glasses. Nice and easy

La
Review №62

When I had some immediate concerns on my eye they got me an appointment on the same day I called and checked me out quickly. They are very courteous and answered all my questions and concerns. Very professional.

Ji
Review №63

Very nice staff, very attentive and it honestly was the best eye appointment experience I have ever had! They made everything easy from paperwork, talking to the dr about concerns, getting eye glasses insurance coverage, and selecting frames. Pleasant from start to finish! I will definitely be back!

Sh
Review №64

Been having little trouble seeing. My glasses needed updating. Got contacts and back up glasses. Been having little issue with getting contacts in. Ms Ava helped by walking me through. The whole staff is wonderful. Always smiling and very helpful. Want a comfortable place easy in and out. This is the place.

Ji
Review №65

Everyone was very nice and the doctor went over everything thoroughly. The frames and lenses were kind of expensive though.

as
Review №66

Making my appointment was easy and the lady who answered my call was super helpful and patient with me and my questions. Once I got there I was greated warmly and seen very quickly. Then they guy that helped me with frames was super nice and even fixed my old frames (they were way to lose and bent out of shape) even though I didn’t get them from there. I’d give them six stars if that was an option .

ch
Review №67

The most comprehensive eye exam I’ve had. Everyone there was polite and knowledgeable. I’m recommending them to all my family and friends.

Mi
Review №68

The DR. visit was very awesome. Pricing was a serious issue. I have really good vision insurance and my out of pocket was thru the roof. The optometrist I visited was very patient and explained in detail..

Ka
Review №69

I have been going here for years. They are always very nice and friendly 😊.

Ja
Review №70

The staff and Dr. were amazing... Very friendly and professional. Ill be recommending OFEC to my co-workers, friends, and family!

Ma
Review №71

Cole was very helpful to me when I was choosing my glasses. The staff there was very kind and helpful also. Would recommend them to anyone.~Amanda Friar

Ta
Review №72

From the moment I walked in I felt welcomed, the staff was so helpful and professional. I will definitely refer my friends. Thank you

Vi
Review №73

The staff is very nice and kind. They are very understanding and helpful. The doctor thay saw my husband was extremely understanding, empathetic and listened to what we were saying and asking questions about.

Ne
Review №74

My visit Family Eye Care went well, I was throughly examine. Was given a good report. Return next year.

Co
Review №75

I’ve never had such an amazing experience at and eye center befor I went here! Dr. Mingi Choi Was so great! I couldn’t find a sitter so had to take both my kids! (Which are a handful) I kept apologizing for my son wanting to be right up in her business, but she didn’t mind it one bit. She talked to him and let him “play doctor” and stand right by her side. My daughter is really shy, and she was able to sit in my lap the hole time I got my eyes checked! The whole staff made me feel welcome and like I wasn’t just another patient. They made me feel like family. When I had a concern they Listened and we got it fixed right away! I can’t wait to get my class in! there facility was also clean and very well organized! I felt like I was in and out in no time!(that’s good since I had both my kids) Thank you to the whole staff for being so awesome!!

Ch
Review №76

Love the staff and the drs. Always willing to help...even a patient they had not even sen yet! My dad got a chemical in his eye and they saw him immediately!!! They truly care!

Me
Review №77

Everyone was super friendly. Service was professional and fast. Staff was very helpful picking out new frames.

Me
Review №78

Thank you for a wonderful experience! Dr. Maria could not have been kinder or more patient and professional. I will absolutely return here for my eye care.

Re
Review №79

Quick response to problem of broken frames.

Dr
Review №80

Very sweet staff and doctor!! Quick and easy! Thank you for such great, professional service!!!!

El
Review №81

This was my first visit and I was very happy with my experience. Everyone was really nice, friendly and professional.

Ch
Review №82

Perfect visit. I had an eye exam and got both contact and glasses prescription. I was in and out very quick. Staff was super friendly!

ka
Review №83

Very pleasant experience and feel confident with the eye exam and suggested corrective lenses.

Gl
Review №84

Love this place. Everyone is so friendly and helpful. I highly recommend them.

Ka
Review №85

First time patient. Sudden eye irritation and they fit me quickly. Very impressed with them and its very nice inside. Will be back.

An
Review №86

Worked really well with getting all 3 of my family in and out. Made my son feel comfortable for his first visit.

Mi
Review №87

Very personable and informative. Highly recommend.

Tr
Review №88

They have a cozy environment with such warm welcoming attitudes. That is quite refreshing! I Have been going there for a few years and hope to continue too in the future!

Ja
Review №89

Very impressed with our first visit, they were great with my 8 year old and very thorough.

Ka
Review №90

OFEC is hands down the best place in Orange and surrounding areas for a routine eye exams, eye related medical issues or for selecting quality eyewear. The optometrists and staff are very personable, extremely knowledgeable and genuinely care about their patients. Highly recommend!

sa
Review №91

Excellent people. They are friendly and know they job well. I recommend highly.

Je
Review №92

Very friendly staff. Love the way I was treated and i was very please with my appointment. Thank you all.

Do
Review №93

The Dr. was very professional. She explained everything she was doing or going to do. The entire staff was friendly and very accomodating.

Sa
Review №94

Don’t let the unadorned exterior of the office detour you. The interior is exquisite and everyone I encountered at Orange Family Eye Care was courteous and professional. I couldn’t recommend them more.

Ma
Review №95

Always been a great environment. Love the people there. I’ll refer anyone. It’s always fast in n out.

Ga
Review №96

This office is so awesome! Staff are knowledgeable, professional, attentive and personable!

La
Review №97

This was my first time to use Orange family eye center. They were professional, and courteous. They took the time to answer my questions.

Jo
Review №98

Freindly staff. Very nice to work with and understanding. As a veteran using this service they are very good. Having my wife get the same treatment as me especially the courticiness of the staff was really a great service.

Ve
Review №99

I have to say that they went above and beyond. I was passing through Orange and stopped by and they was able to work me in. I am so thankful that they went out of their way to help me.

Ri
Review №100

Very nice and knowledgeable.Best experience I’ve had at an optometrist.

Information
31 Photos
100 Comments
4.9 Rating
  • Address:2401 N 16th St, Orange, TX 77630, United States
  • Site:https://orangefamilyeyecare.com/
  • Phone:+1 409-886-2292
Categories
  • Contact lenses supplier
  • Optometrist
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations