Got answers to some questions.
I did not get any help or reason why my phone is not working properly or why Im using so much data.
I went to this store and Nyeisha helped n be and she is wonderful and sweet as she can be she help me with my phone and and showed me how to use it. I even got a pretty pink case and glass protector so my phone wont break I recommend anyone to go to this store and ask for her they are amazing and the other ladies in there after very nice and can help also