I had the pleasure of working with the shop owner and she was a friendly, down to earth person who was also very professional. They were very commutative with me and my insurance. They worked diligently and as quickly as possible to get my vehicle back to me as soon as possible. They answered all my questions and returned my vehicle back to me in excellent condition. Highly reccomend this Gerber.

Kept me up to date on status of repairs a d fixes what they said they would.

Fantastic customer service and quality. Our 2018 Atlas get hit by road debris and messed our door up. Gerber got us right in and turned around very quickly! Ill definitely be back. Thanks again!

Awesome people. I broke down with a flat right By their shop they were happy to help me get fixed up and get back on the road and let me borrow a few tools. Really saved my day from Disaster

Very friendly. Have had the misfortune of needing their services more than once but they have always been fair and earnest!

Amazing repair place. They did amazing on my car.

Had a slashed tire incident occur while I was in town on a business trip, Eric went above and beyond to get me back on the road all while I was stuck at work. My specific tire caused a lot of headaches and on a day they were short staffed- they kept me posted the whole way and even gave a bill well below expectations. Cant speak highly enough of their service and how much they saved me today! Will be bringing ALL my business to them in the future!

Got the jeep back today, the crew at Gerber collision and glass did an amazing job, looks like new, i took her in on the morning of the 5th and it was done yesterday, they were very nice and pleasant to work with, answered all my questions and I had no concerns at all, today proved that. Nathan and Fernando were very knowledgeable and professional, as well as all of the staff. A+++.

Ran into a barrier and brought in my car to get fixed. These guys didn’t try to bend me over and up sell anything. I was working with straight up honest people who were looking out for my best interest. I will be using them and referring everyone who needs any body work done. Also, the work was done within 2 days

Fast, convenient, professional and the guy that came out and did my windshield was the same plus he let me chat his ear off as he just kept on doing the replacement of my windshield. Never stopped working

Used as J&M and was good job then.Using again and estimate was done quickly and easily. Staff very helpful and friendly.Made appointment, but just wish had not been a month out. Took to Shop and was early. Took it in and recptionist called Hertz for me.They kept me informed by texts. Said parts needed to be ordered in. Hoping to be done by Friday, but possibly not. They are making sure everything is rightAnd be upfront. I know things do not always go as planned with a car since my father was a mechanic

Very Helpful

They kept me informed and the work was done in a timely manner. The work was perfect: the car looked brand new. They also did a job of cleaning both inside and out. The staff was also friendly and attentive. Great work!

They were absolutely great all around. They took care of basically everything including the rental. They did great work and were super friendly.

After attempting to work with another shop first, I especially noticed and appreciated Gerbers professional, knowledgeable, confident, thorough attention to details from my very first phone call all the way through to picking my car back up. Thank you to the whole team for a positive experience.

My expectations for auto body were very low due to having our family hauler go in and out of a shop in Clackamas 3 times and it still being broken. It then went to a 2nd shop to fix the previously shops shotty work. However, Gerber blew the previous shops out of the water and was the best auto body experience Ive ever had.I came in for a estimate and ended up dropping off my car right then and there as they were able to fit my car in while I went away on vacay. Gerber was able to take care of me by fitting my car into their previously scheduled business and even with this limitation, they still managed to have it completed in under two weeks. All the estimates from other shops were at least three but likely four+ weeks to complete the work.Not only were they fast, but my car was returned to me detailed and looking super fresh and clean! Its beautiful again and you cannot see any evidence of the side swiping damage. After what we went through with two other shops, I was pleasantly surprised by their attention to detail and their thorough work. Id rate them 10 stars if I could!!If you want great work, go to Gerber and youll be well taken care of!

They took such great care of my car. Very happy with the service

Outstanding communication and the car looked perfect, in fact a bit better than prior to accident, I think the actually buffed out a small scratch on the other side. Danina and crew outdid themselves, thanks!

They were very professional and I had excellent service. I will recommend J&M to my friends and family. Best body shop ever. 3/18/16Jenny S Milwaukie

Good visible signs out front (easy to see from traffic). Good customer service, and knowledgeable staff.

WOULD NEVER tell anyone to go here. what should of been a 1 week project has now almost been a 3 week. I go to check on my car and NO ONE IS touching it. Plus they cant even call you to update you. just bad.

Quick and easy estimate in a timely manner would visit again.

Comcast has a better reputation then these guys. After I scheduled a home visit to repair my windshield my headaches started. Chad, the tech I was given was mediocre at best. To say I had to reschedule with him three different times would be an understatement. THERE WAS NO RESCHEDULING. Just a vage attempt at saying he would be by 1st thing in the morning and I should expect a call.After not getting my first appointment, the following two days I received a call in the morning saying he would be over within the hour or mid morning. He never showed up. Hours after the scheduled appointment, I called him, with no answer. Then a short time later I would receive a call or a text from him, vaguely saying we needed to rescheule. The WORST part of all was he was unapologetic and laughed at me via text. Even when I called their main office to inform them of this and to get a different tech sent out, it took them 6 hours to call me back to try and reschedule for a 4th time.Even with making an appointment well in advance, I was unable to get a the basic service I needed to my SUV. Because of this, I could not get my windshield replaced before heading out of town for a road trip. Dont give them your business.

After having a horrible experience with J&M, I thought I would call and schedule a time for an estimate, since this location is now Gerber Auto Body.NOTHING HAS CHANGED! - Do not even waist your time calling, or stopping by. I was told the estimator is booked 3 weeks out. I would need to schedule a time to leave my car to be inspected. I didnt feel that I was being heard with my request, and dont trust this location with my car.

Currently waiting... One day past deadline, Waiting for paint to dry. Hehe

Goid work

Very caring and efficient

Absolutely horrid customer service. Staff doesnt listen at all. Please take your business somewhere else.

Horrible service horrible communication ended up costing twice what the original bid was. And took eight weeks instead of one week to complete. I seldom ever leave negative reviews but this was the worst experience I’ve ever had.

Disorganized, do not use this shop!! Dishonest and not trustworthy!

Turned around in the lot once.

Honest