Jordan went above and beyond to help find us a perfect car. He was helpful in every way and closed the deal quickly checking all our boxes. I also want to mention Jeff who helped get us an amazing interest rate. Impressed with the service level at Lithia. It is one the easiest car buying experience I’ve had by far.
I contacted this place and constantly given the run around. Endless phone tag and no returned phone calls or messages. Incredibly unprofessional. Very untrustworthy. The management is never available. Do not give these people business!
Havent been in near as often as before, But Julie, Aaron, and Leah are amazing and have never let me down. pricing is good too
Perfect amazing Subaru parts service department wouldnt go anywhere else always friendly, always fast, works with me on all situations very well !!
Its OK they have pretty decent cars besides the subarus they sell, tho Im not a big fan of Subaru cars
Mike was awesome. So patient and explained everything! Highly recommend!!!
Took my car in for a general recall. When I made the appointment they said I would have a loaner car. When I got there, they told me there were no loaners available. I had to make a bid deal out of the appointments I had that day to get them to get me into an enterprise rental. When I got my car back, the CD player wasn’t working. They did take the car back in to look at it and after inspection they said they couldn’t have caused the issue even though the CD player worked when I took it in and when I turned the car back on after the recall repair it didn’t. They did say they had to remove it and reinstall to do the repair. Then they try to make me feel bad that I was “accusing their technician” of breaking it when he couldn’t have. Would recommend taking your car somewhere else if you are looking to have service or repairs done.
Aaron was great! We had such a great time. I Can’t believe this only took a few hours! So happy with my Crosstrek.
Did not find the accessory that I was looking for but parts personnel were friendly & helpful.
Recently bought a car here and it was so simple! Kyle and Brian were incredibly helpful, and I did not feel pressured at all. They answered any questions I had and just were great overall.
Brian Manning was great to work with!!
Ordered some parts via parts.subaru.com and Lithia fulfilled it quickly.
James Hassel was great to work with and very knowledgeable about the truck I was looking into he was very helpful highly recommend
JamesDean Hassel Great guy to work with and that’s the reason why I bought the truck. I would highly recommend him to any of my friends.
Aaron Waldock was great! Very professional and knowledgeable. We left happy with a new car!
I bought a Chevy from this dealership in August. When a check engine light came on shortly after that, I went back to see if they would be able to help me. They said that their techs could not really diagnose my car because theyre a Subaru dealership...not Chevy. So, Im sure this is an acceptable place to buy a Subaru, but maybe not any other type of car. Definitely got the impression they just wanted me to leave and did not want to do anything to help me.
Wow! Genuine Subaru parts delivered very quickly. Impressed with the ease of getting what I needed without going in to the dealer. ++
The part I got was a lot less than other Subaru dealers in the area and way less than the auto parts store. The website says they try to ship within 24hrs after you order. After it was ready to ship it was 2 days before UPS picked it up. Might be UPS only picks up certain days. Anyway, ordered on Oct 1 in the late afternoon and received it on Oct 7. Worth buying from Lithia Subaru to save around $65.
Got what I needed and it arrived earlier than they predicted. Could have picked it up in person,too, but didnt have the time. So the delivery was perfect.
Bought my first Subaru from Mike great experience!
I bought the Subaru Ascent 2019 front windshield screen and a replacement Hitch Plate Cover. Of course, being genuine SOA products, they fit and work perfectly. Customer service at Lithia of Oregon City was excellent over the phone when I had questions about the product.It arrived in a timely fashion. No problems.
Received two insulated water bottles - stainless steel - when we leased a car. They hold ice so well that we wanted two more! Ordered them from Lithia Subaru. Although they took longer to get here than I expected, customer service kept me up to date on their progress and expected arrival date.
Really good very helpful could not have worked out better thank you
I was especially pleased with the quick response to my online order for two Subaru accessories. It was processed in record time and was at my front door in one day - packed carefully and in perfect condition.
Great service and prices
As always, personal, fast service with great pricing..
The techs were friendly and got me on my way fast. Cheaper to order online and then pick it up.
Great guys to order from online!
Easy parking and fast pick up.
I place my order on line and i was inform every step of the process thank you.
Very knowledgeable mechanic
A+ service.