I, too, had no luck reaching the pharmacist by phone after trying for two days -- and therefore couldnt speak to anyone about getting delivery of my drugs that were sitting there.
Every time I go in here, no matter the time of day, I have to wait 10 minutes to check out. They know they can do a better job, but choose not to. 🤷🏼♂️😔
WORST PHARMACY EVER! When they dont carry a product that was prescribed, they dont even bother to let your doctor know. Not one person there is caring or has common sense!Take the time to go to Walgreens in Lafayette. You will see a world of difference!
The staff are friendly and very helpful.Although they have a bare bones selection of items, they accommodate CVS coupons to the best of their ability, with what they do have in stock.This location is a convenient stop for me since parking is easy to find and I can hit up several other merchants within a one block radius for all of my other errands.
I have been on hold for over 30 minutes (still counting as I write this review).EVERY time I call this CVS store/pharmacy I NEVER get an answer. Most of the time I have a very simple question about store random things/returns/policies. Today, I have a simple question about pharmacy procedures as I am having a Surgery this afternoon and need to get things situated beforehand.HOW am I on hold for now nearly 40 minutes? No one even answered to say please hold or we will be with you shortly after our patients/customers. Goes to show they must be really lazy and not want to answer the phone??SO, the public of Ordinda, before I have surgery this afternoon, does anyone know the policy for having someone (my boyfriend) non related/non marital pick up prescriptions?
Worst pharmacy experience in my 30 years! Waited on hold for probably close to an hour combined over two days. Idiots behind the counter. Calling ahead was a fail. Messed up requesting my rx from my home pharmacy. Used every excuse in the book. Problem with looking up my insurance. Overall just VERY UNHELPFUL! Never again. Went back again a year later now and am still 100% disappointed. If I were a manager I would be embarrassed but the idiocy behind the counter at the pharmcy. Heres some free advice if youre out of stock for something a customer needs to bring a card up to the pharmacy to obtain, e.g. sudafed take the cards off the shelf!!!!!!!!! Waste of my time & misleading. Im going to wait on a pharmacy line to be told your out of stock?! Doesnt make sense.
Staff is super friendly
Pharmacy doesnt open until 9:00 a.m. That isnt listed when you google what the pharmacy hours are. very frustrating.
Very friendly clean bathrooms what more can you ask for..
Super slow attendants...