I love the staff at this office, Suzanne and Lorena are the sweetest most helpful people. I was well informed and they did everything in their power to make me and my family comfortable. My hearing aids have changed my life and I would absolutely recommend miracle ear to everyone.
Nice office overall. The staff was professional and friendly (weve had bad experiences at other places over the years so Im grateful). Recommending this office to anyone that asks!PS Lorena was very patient with my father and super sweet. I really appreciated that she took her time with him.
My grandma was put at ease by the staff here! Lorena was very helpful and knowledgeable and I’d recommend anyone to come here! Thank you so much!
My husband and I did not realize getting hearing aids was so complicated. Erica was so patient and professional as well as extremely kind and walked us through the process.Don is very happy and can hear now.Erica and Lorena are the best you areVery lucky to have these professional women on your team.Thank you ladies for everythingBillie Jo Smith
Miracle Ear Orlando is awesome. Their staff understands customer service and They are all so friendly amd knowledgeable. I would highly recommend them.
Every time I come here I always feel welcome. They always want to make sure that my hearing aids are working right and will do everything in their power to solve any issues. Lorena and Erica are very helpful and do a wonderful job! 😊
Had several appointments with Miracle Ear’s Ms. Erica Nieves and her wonderful staff, esp. Lorena. They were professionable, knowledeable, and personable. Ms Erica was super qualified and was an expertise on all of the Miracle Ear products. What really resonated the most was her sincere concern and care of my mother. She made sure that my mother was very comfortable and satisfied with her new hearing aid. Suffice to say, we both highly recommend Miracle Ear’s top of the line hearing aids and products and their unmatchable customer care an support.
I had a great experience overall. Lorena was super helpful and very professional.
Lorena was so helpful. My grandfather was so happy with the service she provided!
Erica the hearing aid specialist is professional, courteous, friendly, very knowledgeable and informative. She explained everything to my mom she explained the options. I truly recommend this Miracle Ear office.
Excellent and professional service from both Lorena and Erica who could not have been sweeter with my 91 year old mother. Very satisfied!
Great customer service from Lorena!Her professionalism is impeccable!
Erica took care of my mom with care and patience she is outstanding!
Ok my first google review, I have been going here a little over a year, Heidi and her team are the best always make sure everything is perfect with the hearing aid every time I go for a check up and if I have a problem they take care of it right away. I went to several places when I was looking for a hearing aids and Heidi took the time explaining all the options to me and was honest telling me I only need one, after several other places told me I need both. They are honest and always make me feel welcome.
Heidi and team were extremely helpful and professional. The free test they ran was informative and results suggested I first need to go see a Audiologist to get a better understanding of what may be the problem. Thank you for your help!
Loved the service, friendliness and honesty. My test showed I was ok and I was very pleased they did not try to sell me something. I will definitely bring my mother in law.
Excellent service! Lovely people! They do care!
Heidi and the team at this location are extremely knowledgeable and professional. It is clear that they care deeply about their clients! They are extremely helpful and patient. They took the time to listen to my Mom making slight adjustments that greatly enhanced her ability to hear! They also do a great job of explaining what they are doing and why! Thank you for your kind help! If I could give ten stars I would!!
I was taken care of very professionally. Had my hearing aids cleaned and received my 2 new batteries. They were very courteous, friendly and certainly made my day better. I love going to this facility because the staff is so genuine, friendly and caring. They deserve the very highest praise. Thank you
Well, I hope this review goes to the right place this time : I’m a Miracle ear patient and I can’t said anything wrong about this wonderful place, let me explain why do I said that, every time that I go there ( the Orlando location on Semoran Blvd) they treat me like I was a King since the first day . Heddi is a wonderful professional who knows exactly what the patient need and help me on everything I need and made me feel extremely countable, they made sure that I do understand everything that they explain to me, how to use the app in my iPhone, how to use and take care my earnings aid . Lorena the office Manager goes out of her way on everything, like, she offer and sometimes she made my bustelo Coffe with a coffe cake or any sweets that they have that day, also they have those wonderful candy’s ( wish I can’t have, but one don’t hurt nobody) and one very important thing that she did for me, she remember my birthday and she went out of her way to bring me a delicious cup cake, wish I deeply appreciated, ( I have another birthday coming tomorrow) she always made sure to tell me my next appointment and call me to remind me of it . She’s a wonderful person to talk to and made me feel at home or a part of her family, wish you don’t find that nowhere ( somewhere else, you check in and check out and sometime they don’t know that you was there ). Lorena, with this Pandemic problem, that the patient can’t go in the office, she goes to your car to provide the services don’t matter what it’s your need, it’s extremely hot to be on the parking lot or maybe a bad rain on that day, but that don’t spot her to made sure that you get the service that you deserve This miracle ear office it’s a fantastic place to get service for your needs on earring aid and I will recommend to everyone who need this services . I do wanna apologize for my prior review, that it went to the wrong office and wrong person . One last thing to said about this wonderful office : keep up the wonderful job that you do, never change anything and THANK YOU SO MUCH, for all your services .
Miacle-Ear has a lot of bang for the buck. Youll actually know the true extent of your hearing loss with the proper evaluation in a sound booth; and a professional in the field will attend to your specific needs to assure you reach your maximum potential ability to hear, through state-of-the-art equipment and maintenance. They are always happy to see you. Win-Win.
Miracle Ear let me hear the world speak. It was the greatest gift of sound I ever got. The staff delivers world-class customer service. Thank you so much Miracle Ear!!!
Miracle-Ear and Heidi Reece are true professionals. Every other hearing aid place I have been to will push their expensive products even if the results do not show a need for aids or are marginal. I was also given good advice on how to protect my hearing. Thank you!
Professional and caring. When I needed information for my husband with in two days I was sent everything I needed. I highly recommend them.
Me and family are touched with the miracle that an angels named Heidi and Jessica perform here...they have literally raised the bar high for professionals To go out of box, making feel like at home or friends or to travel an extra mile in order to not only satisfy the patient but also to make sure they have not left out on giving anything that they could....We will pray for them and their families...Immense respect and so much love for Heidi....her team and services are one of the best things that Usa has to offer...Thanks for everything.
Great people, they have a long history of great service. You can rest assured your getting the best care and attention here.
Staff is extremely professional, helpful and friendly. Feels like family. Highly recommended.
You wont find a nicer or more caring staff than here in Orlando. Highly recommended!
The team there is knowledgeable, friendly, courteous, and their customer service is beyond reproach.
Exceptional Service. Exceptional People. Thank You!
They are very passionate about their work, and it truly shows.
Amazing facility and staff! Highly recommend!
Amazing facility and professionals, I Highly recommended!
The service is great.
Wonderful staff! Wonderful company!
Allie is kind, thoughtful and pleasent
I cant say enough about the professionalism, care and concern expressed by the staff. They are absolutely the best!
Love how friendly they are.
Great service !
Excellent service. They offer alternatives to really help you. He had been trying to solve for years and because of the costs he could not. Very good staff