Cvs is a wasteful company! They buy perfectly fine buildings then demolish them so they can build 1 of their stores which in most cases is in an area that already has multiple drug stores or pharmacies! Then you pay for this waste if you buy from them. Their prices reflect this. Prices are high! I will Never buy from a cvs!
This was the worst experience I have ever had at a pharmacy. I was there to pick up an antidepressant that also helps me sleep. The way I was treated when being told they were out and only had a partial was beyond cruel. It’s unbelievable to me that they would keep a pharmacist and pharmacy technician who treats anyone this way, let alone a person who has depression. Luckily I have a good support system at home but I’m saddened to think of people who don’t and will be treated so poorly at a place you should be treated with utmost respect.
Pharmacy technician lady was really nice and understanding. Greeted us and thanked us for stopping by CVS.
Horrible experience. Mark the pharmacy technician hung up on me for my “attitude” when I had informed him that I had already told him which inhaler I was calling for.He hangs up and I leave work to go refill and sort my prescriptions. Also to get the name of the person who hung up on me.I get there and all hell breaks lose when the person who greets me is in fact the one who hung up on me. He said I hung up because I’m not dealing with your attitude. I’m not dealing with this. Literally yelling. At a customer. Walks off yelling how he’s not dealing with this. I told him if he can’t handle doing his job, GO HOME. Just because you’re working doesn’t mean you get to treat people that way.So the manager walks up and I instantly let her know I want to report him. To which Mark replies that he wants to report me!!!! Who allowed this kid to have a job working with people???If I had acted like this at my job and talked to customers in the manner this kid did, I would lose my job on the spot.Candy, a WONDERFUL woman took over, and her and the patient and kind pharmacist took care of me, and got my prescriptions squared away. The manager of the store was very kind and very understanding.I understand that times are crazy right now, but if you can’t handle doing your job then you shouldn’t be there, or shouldn’t have that job. There’s plenty of us still working and dealing with people, but that is NO excuse to treat someone like that.
I used the drive thru to pick up 2 prescriptions. So far I have been in line for 30 minutes. If you would like the customers to use the drive through it needs to get faster. Never again, I will go inside to pick up.
Our whole family had to get tested for COVID. We did the contactless testing through the drive thru. It was a simple process and the technicians at the pharmacy were extremely kind and helpful. I’m grateful for this free service in the Ottawa area.
Came here to get my COVID 19 test done. Drove across town and waited in line just for them to tel me they canceled my appointment because their system was down. Which wouldn’t have been a big deal if they had either called, texted, or emailed me ahead of time (they had my phone number and email address).
Absolutely disgraceful service at the pharmacy!!! My mother went into today for the first time due to switching pharmacies and was accused by an employee of being a drug addict and accusing her of having illegal prescriptions sent in!!!! In front of a store full of customers and inhumaely humiliated her!!!! Never again will i ever recommend this store to anyone I know!!!
Never on time with prescriptions and always a problem with meds not covered. Your prices are also out of line. You bought out the local pharmacy and ran others out of business....not happy with CVS
Friendly pharmacy in Ottawa. Manager there is always super helpful