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HOME Hardware
814 Clinton St, Ottawa, IL 61350, United States
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HOME Hardware
Comments
Ia
Review β„–1

Very nice ladies that works there. Very friendly and helpful. Thanks for your help.I recommend it 100%> πŸ‘πŸ‘

As
Review β„–2

Great family run business!!! Staff is always very friendly & eager to help you with whatever is needed. Reasonable prices.

Ma
Review β„–3

Small cute, little store but they have all your basic needs & then some. Very friendly staff.

Da
Review β„–4

One stop shop!! Friendly staff and very well stocked. Have almost anything you might need,well organized.

Br
Review β„–5

Always helpful and friendly.

Ty
Review β„–6

First time there and was very impressed with how big it is. Many selections on alot of products. The staff was super nice and helped me find what I needed. Edit: Wife went in and was not given the same treatment. She is the brains of every project we do and will send me on runs to get certain pieces or parts. She stopped in to get something she needed and was told it did not exist. After scouring the plumbing isle, she found it. The staff was rude to her and she felt they were very condescending.So great place for men, not so much for women...

Li
Review β„–7

I love this hardware store. Easy in and easy out. They always have what I need.

To
Review β„–8

Great local place for hardware supplies. They have a helpful staff and most everything you need for home projects. They also offer screen and glass replacement for windows and doors as well as key cutting. Definitely saves a trip to a big box store.

Be
Review β„–9

Got keys made and some $1.00 items!β€πŸ’™

Ra
Review β„–10

I love this place!!! They are always soo friendly

Or
Review β„–11

Very friendly people..home town atmospher. They have a lot to offer..the employees are really knoledgeable..

Tr
Review β„–12

It was good, it usually is...

Mi
Review β„–13

Home Hardware is a great place to shop at me and my wife go there often the employees are always so friendly

Ca
Review β„–14

Although they did not have the part I was looking for, the staff was as helpful as you could ask for. I will shop this store again because of their caring nature.

Sa
Review β„–15

They have stuff that the big stores dont have.

Ji
Review β„–16

Very helpful, pleasant staff. Ill be doing business here frequently πŸ™‚

Ba
Review β„–17

They has exactly what we needed. No need to order online or go out of town.

Ne
Review β„–18

Great hometown service. Elizabeth is the best locksmith/key maker there!

VV
Review β„–19

Bad policies

Da
Review β„–20

Great selection & excellent service. Support our local businesses!

JJ
Review β„–21

Great selection of hard to find items. Great service and priced right

Ke
Review β„–22

You can find anything you need at Home Hardware!!!!

Es
Review β„–23

Great hometown hardware store.

Ro
Review β„–24

Staff is super friendly and willing to help. I can find what I need.

he
Review β„–25

Love Home Hardware. Staff always friendly, helpful. Have a bad hand and wrist in a cast and an employee helped put my stuff in my vehicle. Always pleasant when I go in. They have a lot of variety of many things you might need. Stop in and take a look sometime soon. Reminds me of how old hardware stores used to be. For the women lots of kitchen items. Cleaning supplies. Etc. Doesnt hurt to check it out.

Ma
Review β„–26

I have mixed feelings about Home Hardware. They have a really good selection of tools & supplies, they even have good sales from time to time. If you need help though, you have a 50/50 chance of getting it. It seems like the ones who can help dont want to & the ones who cant just make their best guess. I shop here all the time but there are a couple of employees I try to steer clear of. Usually the main woman I try to avoid follows me around like Im going to steal something so its not easy to stay away from her. All said, I like this store. Mostly. If you need something specific, I would just recommend that you know ahead of time what you need before you go.

Ap
Review β„–27

Very friendly staff. Competitive prices. Much easier to navigate for supplies than big chain stores.

C
Review β„–28

The staff here are all knowledgeable and willing to help with whatever you need.

Ch
Review β„–29

Always have what Im looking for at good prices. Very helpful staff.

Je
Review β„–30

Excellent Customer service, fair pricing, excellent services (pipe threading, screen and window work, key cutting)

Ni
Review β„–31

Best customer service ever! Gary was super helpful and friendly!

Gl
Review β„–32

Helpful and friendly sales personnel. It is a smaller hardware store but seems to have a large variety of products.

Ca
Review β„–33

The woman that works there helped me find everything I needed for my little art project! Very patient with me!

Ra
Review β„–34

Service was excellent. Clerk was very knowledgeable and explained everything.

Co
Review β„–35

Prices a little high but nice hometown store

Ro
Review β„–36

Little pricy, good selection plus hard to find items available

Du
Review β„–37

This store is a prime example of price gouging. Almost everything in this store is marked up to an unreasonable level. Was looking at a Milwaukee hole saw kit, these people were asking $130, found the exact same kit at Farm and Fleet for $80.Most of the staff is very rude, uninformed and act like it is inconvenience to do their job when asked for help. I have heard the staff arguing amongst themselves about whose job is what right in front of custpmers on several occasions.I cant wait for the day a Menards, Home Depot or Lowes comes to town and closes this place. But that wont happen soon because the fruity mayor is busy planting flowers and painting murals instead of boosting the local economy

Ph
Review β„–38

Good help

Tr
Review β„–39

Almost always have what I need to finish the job.

AJ
Review β„–40

Very helpful

Ja
Review β„–41

Very friendly and nice to the costumer but need to let families with hardships that only get paid once a month

Ja
Review β„–42

They usually have what I need around the house.

Lo
Review β„–43

All good...

Ni
Review β„–44

High price limited inventory.

Information
3 Photos
44 Comments
4.6 Rating
  • Address:814 Clinton St, Ottawa, IL 61350, United States
  • Phone:+1 815-433-1800
Categories
  • Hardware store
  • Cleaning products supplier
  • Lighting store
  • Outdoor furniture store
  • Paint store
  • Plumbing supply store
  • Tool store
Working hours
  • Monday:7:50AM–7PM
  • Tuesday:7:50AM–7PM
  • Wednesday:7:50AM–7PM
  • Thursday:8AM–6PM
  • Friday:9AM–4PM
  • Saturday:7:50AM–7PM
  • Sunday:7:50AM–7PM
From the business
  • Identifies as women-led:Yes
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Credit cards:Yes
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