My Wife and I have shopping at this location for years. The store is always well stocked. Staff is helpful and knowledgeable. A special two thumbs up to a young clerk named Lawrence. On our most recent visit, he helped us through questions, providing ideas, and gave excellent customer service.
Great place to find anything you need for your home, dorm, or apartment. Includes anything from kitchen, bedroom, dining room, bathroom, or laundry. Great place generally speaking but better when you use coupons to get the discounted prices. The bad news is Owings Mills location is closing but the great thing is pretty much everything is discounted by default. Sorry but coupons will not work and all sales are final.
I love this Bed Bath and Beyond store. I went recently to pick up some poultry shears and Bed Bath and Beyond happened to have the best price around compared to Amazon, Walmart, Target and Sears. I love the 20% off and other coupons that come my way. The staff in the store are attentive and care about the customer. The store has many interesting items so I usually tour the store even when coming in for a specific item.
This BBB is well managed. Shelves for the most part were well stocked. Lighting was good. Staff was very attentive. Plenty of parking. Plus I love the fact that finding BBB 20% off coupons is always easy. I recommend this store in Owings Mills.
Staff is always very friendly and helpful at all bath and body works stores. I also come out spending over $100 when I go. Lol which is why I usually only go to bath and body works maybe three or four times a year. I love this store!
My first visit and it was a success. Minus the one girl who just looked like she was to tired to answer any question. But my awesome find allowed me to wish her well as I found these babies marked down to $1.99 a rod. (By the look on the managers face clearly a mistake). But she was awesome. And they wrapped all my glass items beautifully. Sits back from the main road a bit. Lots of parking. The plaza is deserted as its the on only business in that section. Happy hunting.
We go there when we need some great items for a big party, we go there. The coupons are always good -- they never expire. Got to love BB&B ❤
The whole place seems to have been re-done since I last saw it years ago, and it is very nice! Still crowded and packed with stuff, but the decor and items are more modern and up to date. Its great.
I went for replacement pimps for soap dispensers. Found them inexpensive. While in line another customer gave me two of her coupons she wasnt using. I purchased more then I came in for but got everything I needed.
I shop here frequently and buy everything with cash and very satisfied, however, this past visit was atrocious. They didnt have in stock what I wanted. The sales woman very helpful and we ordered what I wanted online at the store.Well, it took 10 days and 5 phone calls to the shipper (FedEx). I guess FedEx was the lowest shipping bidder. Well, you get what you bid for.To make a long story short, my street was closed up for gas line replacement. The driver was too lazy to walk one block down to deliver the package, however, another FedEx driver did deliver a package to someone else in the same building! After making phone CALLS to FedEx, they assured me that it would be there the day.The day came and it did arrive, but they left the package outside where anybody could steal it. The lazy driver didnt even have the decency to ring the doorbell! The only way I found out it was that I had been tracking the package all day and happened to notice that it said DELIVERED! So I ran down stairs and retrieve it.This all could have been avoided if BED, BATH and BEYOND would let people do INSTORE PICK UP! Its not hard BBB! OTHER STORES DO IT! If I have to order online again Im going somewhere else. BBB will lose a sale.
I was informed by an employee the store is closing because you have up to 10 years to bring items back ! No wander! Stuff came back in all kind a f conditions! A customer backed a truck up to the store & brought back $6,000.00 worth of stuff. So shop at another bed bath n beyond obviously this one is closing! Due to that policy!!
I hadnt been in a while. Everyone was sooooo nice there! Even the customers! The only reason I didnt give it 5 stars is bc the bathroom needed attending to. Other than that, I had a great experience :)
This is our local Bed Bath & Beyond. Normally no issues, no surprises and nothing odd. Tonight I witnessed something that left me dumbfounded as a business owner.A young lady was working in Customer Service interacting with customers as she sucked on a lollipop. She was handling purchases and returns with a white lollipop stick sticking out her mouth.I can not fine the words to express how unprofessional that is. It makes me wonder who was or is in charge at this Bed Bath & Beyond.The merchandise was what you would expect from Bed Bath and Beyond. The team members we spoke to and helped us were great. It was just the lady in Customer Service that left me shaking my head.
Very poor service due to the employees being on their phones. I kindly asked for a staff member to look up an item - I was the only customer in the store. Why should something take 20 minutes to find when I’m the only customer in the store?!
Wish the process were better for my budget, but they do have mostly everything. They were willing to work with me even though it was outside of their usual customer service - because another employee gave incorrect information to me about an item. I will be returning.
I have no complaints about the store, other than its somewhat cluttered and hard to maneuver a basket through. They really need to move it to a more convenient location. Their business would pick up tremendously.
Clean well lit very organized friendly staff some interaction with staff on the floor. Slow checkout three cashiers only one line. Clean-ish bathrooms but no sign as to location of them
I love this Bed Bath and Beyond due to a young associate name Jade. She is so wonderful, I will miss her as she is off to college(wishig her the best).Bed Bath and Beyond should recognize there associates with something even a gift card if they get great reviews. I can spend my money anywhere I choose, I choose this location because of warmth and friendliness of your associate. Do better by your people and your customers will return time and time again.
I enjoy going to this store. So many great items. I save with their coupons. Just need more registers open.
The store is very well stocked. It is pretty cluttered and the entire staff seems to hate their jobs. It puts off a really sour vibe and I only go to peek at clearance now if even that.
It pays to come here with your flyers to get somewhat of a good deal. Although you can find those hard to find items that you cant find elsewhere. They are pricey but will try and match prices if other stores.
The man who checked me out was super nice. The store was easy to navigate and I found a few things to purchase even though I hadnt planned on buying anything.
The Owings Mills store is closing so many items are 20% off. Be careful...you may buy things you want but may not necessarily need and wind up spending a lot more than you planned!! 😊
I went couple weeks ago to a store. Amazing and helpful staff, great discounts. Absolutely good impressions only. Strongly recommend
Placed a order on February 8th, of curling irons. Have not received any tracking information other then a label was created on February 11th. Called FedEx to see why isnt there an update. FedEx referred me to Bed bath and beyond to find out why the item has not been shipped. Bed bath and beyond representative advised me that the order may have gotten mixed up with another tracking number with the vendor. Representative stated she would email vendor to verify an update of tracking, or she can send out a replacement. I advised her to email the vendor, instead having to wait weeks for the replacement to come or risking the same problem from happening with the replacement. This is my first time ordering online with bed bath and beyond, and I am not pleased with the relationship between the vendor and them. This is not good business! I will never order something from bed bath and beyond again because this is ridiculous.
I appreciate the fact that you honor coupons regardless of the expiration date. I love sharing the coupons that I receive from you. God bless!!
No great deals. Very disappointed and long line to wait. Sad they they r not reopening
I found some amazing deals and l will be returning in the near future for some other wonderful things l have seen
Love this place. I always come out with more than I went there to get. Found everything I needed. Staff helpful, especially in figuring out coupons.
Bed Bath and Beyond in Owings Mills is a very nice place to shop, but it can stand a major upgrade in a much better location in Owings Mills.
This Bed Bath and Beyond always has what I need at the time and the employees are very courteous and helpful.
GREAT Place for Current and Quality Household Products. They usually have a 20% OFF Coupon if your signed up for their membership.
They have nice things but the store looks rather empty. Alot of shelves have very few items and look scanty.
I shop here all the time and its great every time I come!!
Great store, easy layout to navigate. Has a great selection of items and the employees are knowledgeable and very helpful
Has a great variety of items u could make a choice from
Wonderful experience. Friendly and knowledgeable staff. Always has what Im looking for and then more.
Lots of cute and eclectic items. You can find items for your home decor
A lot of good products in a tight space of the store, and sometimes long lines to the register make it not really willing to come here more often. Its sometimes crowded so much so that its hard to move the shopping cart...
Good quality stuff. I love shopping here.
Love, love, love my Owings Mills Bed Bath and Beyond. I could spend a couple of hours in there just going though the isles and redecorating (mentally) each room in my house, or getting the household items I want and/or need.
Place is going out of business 😥 it looks crazy in there right now. But understand why
Store closing sale in Ownings mills. 20% off most items. One long line w 3 open registers.
Great store with great employees, just didnt have what I was looking for.
Loved this location as far as the employees go, they were all very helpful and polite.
Great Selection and Customer service was excellent!
I love BBB. This location needs some outside lighting. The shopping center itself needs a facelift.
Great selection of all sorts of home things.
The one in Owings Mills is closing, and frankly, its lame to say 20% off, and then walk in and find out that there are items that arent part of the sale. Also, be prepared 2 watch out for things that you can get either at another store and use your 20% coupon, or wait until they have a larger percentage off as the store is about to close.
Staff is rude (most of them). Called to complain about a rude employee only to find out she was the manager on duty. Disappointed, dont want to return.
I love this store. Gets four stars for making me spend too much money
Super sale going on. Very nice deals
Helpful staff ang great selection.
Love this store! They have awesome products
Great customer service from a lovely lady name Angela, I will definitely be going back.
Always a unique experience so many different household gadgets and silly thi gs. Dont forget your coupons for additional savings. We leep extra coupons in the glove compartment
Stop in with a fistful of BB& B coupons got my coffee & teas k cups...sweet!
It is very easy to order items from this store and have them sent promptly to your residence.
They always take care of their customers. A pleasure to sgop there.
Found everything I needed and customer service was great!
Wedding Registry Shenanigans....So much fun!
Too bad they are closing down. Was a very good store
All sorts of things for your home at a great price.
This store is closing permanently tomorrow. There was literally almost nothing to purchase even if you wanted to.
One of the item I needed was so high I had to be walking around trying to find someone working in the store to help me so I could buy that item.
You can always find products to fill items searching for.
My husband went to the store and was treating very poor, the manager chuck was very rude and not professional nor helpful. Will not get into details but worst bed bath hands down
The lady at the register was not friendly at all it was like she did not want to be bother talking on the company phone having u wait in till she was ready to wait on you. No where good customer service like it used to be.
Nice selection but didnt have a great experience with their customer service
Great place. Lots of selection!
Great place lots to choose from.
The coupon, customers service people overall I love everything about Owings Mills store
Nice with 20 percent off coupon.
Great place for shopping home goodies
Worst manager ever. Guy named Josh rude very unprofessional
The Owings Mills store is messy and a bit dirty. The staff is not as friendly as the Towson store.
Great service and good selection as always.
Love this store and everybody who works there.
Have products Im looking for at reasonable prices. Friendly staff.
It was great going out of business tho there at 20%
Found rverything I needed and wanted
Love the household items everything you need
This store has something for everyone when it comes to your house . The staff is hit or miss but its a chain reatail store thats to be expected
Great store and good stuff we go every week
The variety of home goods are great.
Great! Lots of variety of gifts house wares etc!!
Great store been coming here for years👍🏾
Location is going out of business. So take advantage of it.
I like the store however the associates have attitudes, I always have a bad experience at the Owings Mills Store. The store usually has what Im looking for I just hate to have to ask someone when I cant find it on the shelf.
Very helpful staff! They saved me $40 on this shopping trip!
Quick service in and out friendly service too!
Always bring your coupons! Love this place!
Love the store and Staff here.
Staff was friendly and extremely helpful, especially Alisha!!
The staff was very nice and helpful!
Very helpful staff! Thank you!
I have nothing to say. My wife shopped there, I am just a driver, sat in the car and read the book.
Love the store it has every gadget
Was only average because it didnt have enough help.
Nice choice of everything for kitchen and bathroom.