Very well stocked ..found all my needs . Most stores are short on inventory but they are not .
One of the nicest Costcos Ive ever been in. Clean and very efficiently run.
I had never been to Costco and this extremely nice employee Nicole showed me around. She was amazing and made the experience a pleasure. She took her time explaining how the store was set up and she answered all my questions. All the employees responsible for samples engaged with me and truly seemed excited for the product they were representing. I definitely look forward on becoming a member. Thanks to Nicole and the rest of the crew.
A visit to this place makes you but all the vanities that you never missed in life. They show it to you so that you may just buy. You may never need any of it but you will end up with a cart full of stuff and a lighter pocket.
I shop at COSTCO in Owings Mill at least once a week, and each time I find a bargain I wasnt planning to buy. First and foremost, all staff and store customers are wearing masks and social distancing. All carts are disinfected after use with a sanitizing agent. The store is spotless clean and staff are always willing to help. You have to watch prices carefully and make sure you are getting a bargain, based on the law of large numbers and bulk purchasing. Overall, the experience is positive. As a side note and in full disclosure, I have stock options in COSTCO, which is unrelated to my positive rating. I believe the enterprise is a good investment, based upon past growth and the current business model and future posture. Regardless, COSTCO is a good membership investment for everyone. I encourage you if you have questions about it, go to your local COSTCO and look around. You wont be sorry.
It you buy things you can use before they expire the prices and quality are great. It is interesting to see the different items they have for sale. Lots of good merchandise. Gas prices alone will pay for your membership fee.
Costco is a great place to shop. I am always pleased with the experience and customer service. My mother was attitudinal and made my experience a little salty but it wasnt anything Costco did. The prices are reasonable for a wholesale club. The exhibits are neat and in place. The cashiers are accommodating and pleasant. When I ventured to the snack stand to order a full sized pizza for my kids, the cashier was very pleasant and my order was accurate. However, it would be a nice change if sausage pizza was an alternative/addition to pepperoni. Just a suggestion for Costco from a loyal customer.
Various products with good service. Had good experience. Will recommend to people.
Store was clean, inside and out. Handicap accessible. Restrooms were clean. All staff were extremely helpful. Unfortunately, several of the items I wanted to purchase were out of stock. This was my first time visit at this location.
Original review. I will update periodically if necessary. My opinions are not endorsementsThey have paper towels in the restroom 🚽👍Although I should mention, the Sams Club is still ahead of the game in a way that their app has a Scan & Go feature which I enjoy using — no more standing in the line to check out. I was surprised costco app doesn’t have that feature, and don’t think they will ever have, coz their warehouses don’t have skylights🪟in the ceilings to allow cellphone signals in. Currently there’s almost no signal once you’re inside a costco.Update:Today I had to give one star to this Costco.Belinda, a store employee, interrupted me and pushed her cart cutting through without waiting or apologizing when I was about to pickup a tiramisu. Reported to a customer service rep, but it seemed it was useless.
Bought new tires... the process was seamless. Bought online and made my appointment online as well. Took my vehicle, was checked in and left my car there.. came back in 2hrs, signed off with instructions and took car home. They were having a special on Michelin tires, so I paid a great price for a full set after checking prices @ other big box stores.
Nice location, but very busy. People there are nice for the most part
Clean, neat and awesome staff! They seem to have low turnover with their staff which shows that its a very well managed store. Ive been a member since this store opened and Ive never had an issue. 5 stars!!!
Can always rely on good prices. But the pandemic has hit them as well. I saw it reflected in the prices of produce.
I get my bottled water from Costco, which costs less than Wal-Mart for more bottles. I like the caesar salad too. We get at least two meals for two people for $8+. Truth be told theres something good in each store. Its just which one is closest to you at the time
Great location and great store!! This store is always clean and organized. I love coming here.
Good customer service. Attentive staff. Continuity in checkout procedures would be more helpful
Ample stock of products. Quick checkout.
We use to go to the Pulaski Hwy location but changed to the Owings Mills location. This location had more items, I guess because they cater to a different demographic.
Good crew here. They found me a great set of tires, put them on in a jiffy and even addressed an issue hundreds of dollars less than the dealer. Very professional and courteous people.
Now this is the newest Costco in the area (May 2019) so not that busy, yet. The parking may become an issue once the stores near it open, and their are not many places to put your cart. Lots of samples, a decent selection of kosher and halal goods. The food court has a dedicated food kiosk for ordering.
Very convenient and cost effective for a family of 3 or more to find basic items.
I was not at Costco. I was at jersey mikes. I must say this location is no easy near as nice as the timonium location. I ordered an Italian cold cut. My bread was sooo hard. I was already home and was not going back, so Im just taking it as a lesson learned. Im addition, i ordered it online while sitting in the parking lot. I ordered it at 2pm. It said it would be ready at 215p. We walked from the car at 215p and stood inside until 225p because it was not done.
Good looking and good location, a lot of packing lot, eazy to find location and entrance and exit roads. Gas station very clean and nice, Costco wherhouse is pretty good price and good items always served.
Very bad customer service. When I was at self check out line, and couldnt scan some items on my cart. The lady came over and said you didnt do right. Yes, I didnt do right, you just cancelled and throwed all my stuffs in my cart. She just scanned the one item then left. I had to stand there for couple minutes and nobody comes for help. I have to go cash register to check out. And other customer had same issues but the lady helped her to scan everything in her cart but not me
They have good prices easy to shop and they always have what you need
This is the best place to shop for everything you want. I recommend this for any person.
They almost always have what I want. Unfortunately, they dont carry my favorite eggs..Egglands Best.
Very nice we found some unique things
Pleasant place to shop. Gas prices are the best in the area. The employees are very friendly.
Pathetic. In Pearland and Webster, TX, Costoc is excellent, and I knew Costco at these places. But this Costco in Maryland was pathetic. The store looked old and dirty. Its stuff were not as good arranged as in those two stores in Texas. The extreme frustrating thing was that it was so hard to find help in the store and we talked to one employee for help. She was unwelcoming and didnt move from where she was. She just told us to go on the other side to find the item. But we already were there for a considerable amount of time, and didnt find the item we required. My experience at Costco in Pearland, and Webster, TX is that once they know that we cant find the item, they immediately take us to the isle, where item is placed. They are welcoming, energetic and resolve the issue quickly.
Cant go wrong with Costco. Their prices beat Amazon and the quality is high too. If you havent been to Costco before, youd be surprised by how they have pretty much everything!
Loved the prices. The meat was fresh and service was great
I just made and received my first grocery order & delivery today. (Jan 30, 2021)Needless to say, I am thoroughly pleased! The lady shopper/delivery person (Kristen) was so nice and kind, I almost believed I raised her! ♥️Thanks Costco for offering this service and for hiring caring people. This was my first order, but it will not be my last. Kudos from your 80 yr old happy customer!😷👏
Stock up time. Tables are back in the food court area. Love the $1.50 super hot dog and soda!
Good parking lot, always organized and very nice employees
Always love going there. Always spend way more than I planned. But thats the fun and adventure if the place!
Bought Koran bbq beef tray, meat was fatty, grizzly and impossible to eat. Never will I buy pre made food again. Threw most of it away.
This location has recently opened six self-checkout stands that has enabled shoppers with fewer items to complete their purchasing much faster! It has substantially improved the customer experience!
Always find way too many bargains.
The Owings Mills Costco is always stocked, clean, and pleasant. The staff is friendly. When u are on the floor and need help their could be a bit more cross training so that staff can identify WHERE items are since its always hard to find a person to help. When u do, they are like deer staring into headlights.
V good wholesale storeNeeds more associates on the floor
I love costco. I can find stuff pretty easy in here.
Love Costco. They need to get my 40lb bag of cat litter back in stick. CAT LIVES MATTER!!!
I love shopping at Costco. They pay their employees well, have fantastic prices, and shopping there is an enjoyable experience. They focus heavily on safety procedures right now during the pandemic, which is greatly appreciated. Keep up the great work, Costco!
4/13/21 15:11 Owings Mills. LIMP SHRIMP, not fresh? oversoaked? Shipped too far away? Why were they so flaccid and floppy? Not crisp as they usually are. #36093 Shrimp Salad $14.39. Pack date was 4/12/21.
They had everything that we could ever have wanted! I love that everything is in bulk so that my girlfriend and I don’t have to keep going back every week; unlike at a regular grocery store. Afterwards, we both got pizza and a drink and the total was only $5.16! That’s unheard of!!
Clean building, easy to find all items, staff helpfull ...
Great refreshing store to pickup bulk items.
Costco is a great place to shop. They almost always have just what Im looking for. They are also excellent when it comes to making returns. I highly recommend this store!
Went in to see if I wanted to buy a membership. They told me I couldnt browse prior to making that choice - instead I would have to be given a tour like it was the Ritz Carlton. How weird and awkward! No thanks. Weirdness factor +10.
My favorite I wish I had more money to sirens more here
Always great to go here! Everybody is so nice and the place is always clean!
I was there for 5 days working a Road Show as a vendor. The staff there were friendly and helpful to me.
Love this store! Nice staff, clean, not crowded.
Costco is my favorite store🤩 I been a Sams Club member for 22 years. I now have an Executive Membership at Costco. The service is impeccable and the staff is the best. The quality of the food and products are well above all expectations. My family is extremely satisfied. I will still remain a Sams member too, I still value our long relationship . These chicken burgers 🍔 are the greatest of all turkey or chicken burgers, this company got it 100% right . Air fry it, whatever you do don’t dry it out delicious 😋.
Not everyone was wearing their mask properly. Lots of people with their mask under their chin. Employees were properly marked, polite and helpful.
Make sure you can eat whatever quantity! If you can, enjoy!
The hotdogs are alright. The lines are slow . But its better than shopping at Walmart.
Clean courteous environmentStart looking for good in places and people and you will find itU better Believe it !!!Agape love 💘
Great buys on most things... They are very helpful n its easy to buy...
Very Convenient for the area since there isnt any Sams. Lines go very fast. Since the pandemic theyve taken extreme measures to make sure you feel safe as you shop.
...great variety, needs a chart for layout of the store.
Very nice place with helpful staff
This Costco opened recently. As with all branches of this chain, this Costco has lots of stuff at reasonable prices. They have lots of free samples of food items in the food section of the store, and they have hot dogs that taste pretty good, but not great, and that are larger, but less costly, than normal hot dogs.The reason I gave them four, rather than five, stars is that they dont have good signage describing what items are in each row. This lack of way finding help for new members such as myself is a problem not shared by the BJs nearby in Owings Mills. BJs has great way finding signage.
I’m quite disappointed with Costco. First of all, they are way behind BJs and SAMs. At BJs I can use a scanner myself if checking out on the 15 items self check machines, far easier to find items, and more variety. SAMs has a self check out by using the app, no need to stay in line waiting. Easy shop and go, gas prices are better. Costco is all the hype and nothing to show for. Gas is higher, groceries not enough variety, I have to lift up my bulky items to check out on the self check out machines, they have no manual scanner. Yesterday, I was waiting too long for someone to help me as the machine was not scanning properly. The woman that came to help me had an attitude. Later, I ask again for help and waited long again. Another woman came to help me, again with an attitude as if it was too much bother. The store wasn’t even crowded. I bought the executive membership thinking it was a good deal in terms of shopping experience and now I think it was a mistake.
Great selection, better options than others in the area
My go to for my large family!
Weirdly hostile. Must share staff with the weirdly hostile Lowe’s next door.
Hey, its Costco. U may not find what youre looking for but U always find something. Dont forget to pick up a chicken 😋.
Ee enjoy shopping here. Definitely worth the membership between products and gas also.
Great store, great prices, easy to find things, plenty of room inside for lots of shoppers, plenty of parking.
Helpful employees and a clean environment in the pandemic times. There was a worker wiping down all of the surfaces you involuntarily lean on while picking out meat and seafood after every shopper.
Great has the basics I need have simple to the point
By far the better of the two Costco options for those living north of Downtown Baltimore. Conveniently off I-795, unlike the horrific left turn lights miles from the Beltway in Middle River. That Costco out there is not bad if you are already in the area, but Owings Mills has much more space for social distancing and the check-out lines and receipt inspection lines there run a heck of a lot more efficiently!
Hard to find things and not enough staff around to assist you looking for certain things. I got my membership and 20 minutes later instantly regretted it. Hopefully next time I go in they will have things on my shopping list in stock
Clean, spacious, great selection, fair prices, quick service
Huge, good variety... Food variety from asian, Turkish, Greek and Indian too. Not much options though in case of laptops and wrist watches. Rest everything is good. Bakery is fantastic & on Halloween I loved the pies and Tarts they made. I love Costco
Always very helpful staff. A place where you can both shop, and grab a quick bite to eat.
All prices went up and the line to get out was crazy at 3pm
What can I say? Its a warehouse store with a wide selection and great prices. You hafta be prepared to purchase goods in a large quantity. Clerks are friendly and helpful and Ive always found customer service to be very good.
So if you havent noticed your local Costco has now switched to self checkout and reduced their own check out lanes. Its also quite nice they decided to shut down all but one staffed check out lane and all of the self checkout were open about 45 minutes from closing. As an added BONUS they have their little helper at the door count each and every time in the basket! Never been more insulted and offended.
Great Costco! Usually have everything in stock, short lines and helpful and friendly staff!
Costco is always a good time. U spend too much but what can you do?
Been there many years, there always share high quality things to membership
I like how clean the store is and the price point for most items is good. Inconsistency in what is in stock from one week to another.
My favorite place next to Trader Joe’s Sprouts and Moms…😋
Got some new furniture for 30% less than wed have paid at a furniture store. This place rocks.
Everything you need for a great price
I legitimately cannot get over Costco’s. My fiancé and I go here as the first stop for all party food, presents, and cleaning materials. The dragon pictured is the perfect present for a kid; it’s the softest stuffed animal I’ve ever squished, and it was only $10! This is also one of our favorite places for a quick, cheap date because all the food at the food court is BIG and between $1.50-$5 including a drink. Can’t remember the price of the Legos but I’m sure it was between $15-25, which is insane for Legos. Rock on, Costco.
Love Costco prices, its great if you want to buy a large quantity of things, so great for stock up
I like to shop at Costco for some things. Costco has better options and lager variety/selections in groceries and different food items as compared to SamsClub. The one thing I would love for Costco to start doing is that they need to start ‘Scan and go’ option like SamsClub. That will make life so easy for shopping at Costco. Scan and Go option at Sams is the best. You don’t have to stand in a line at all.