Summer did a great job getting me fixed up and back on the road. He was a lifesaver! I cant thank Marquis Towing enough! Prompt, friendly service. A+

Imagine this. You park at newks as a proud newks costumer and decide to grab a drink. You walk back to your car and find it towed. After figuring out where on God’s green earth it is, you find that the supposedly 24 hour towing company is two things. First not open to calls 24/7 and secondly, not having the office open when you find out through OTHER PEOPLE where your car went. Cannot be more upset and more disappointed. I like supporting local business but I also like supporting businesses that have words like 24/7 back by action. Unfortunately Marques is not a business I support.

If youre going to tow at night, then be open at night...Its dry it ridiculous that I can see my car but have no one to talk to to simply pay my dues and take it home. Its not like Im a drunk college kid...it just doesnt make sense.

Came to Oxford from Texas to visit our daughter at her new apartment, and our vehicle was towed by one of this establishment’s employees. Driver of tow truck admitted that the apartment’s parking pass was on the dash, but date on pass was not visible. The passes date was below the black of the windshield near our Texas state inspection sticker. Only through help of the local police department where we able to recover our vehicle. The owner of the company “graciously” didn’t charge us for the harassment of having our vehicle towed. Be aware of this company and their antics with towing vehicles from apartment complexes in the Oxford area.

I rented a uhaul and went over what I was going to be charged for with the guy in the office several times... to the point that I was annoying myself. I was told that the extra charge would not go through if I brought the truck back with the same amount of gas I picked it up with. I filled the truck back up to where it was before dropping it off, and still got charged $60. I tried to call the office to clear it up, and the guy was extremely rude and defensive. Needless to say, I did not get refunded what I was charged, as discussed before leaving with the truck in the first place. This place doesn’t even deserve one star. Do not go here.

Please dont park anywhere in Oxford on game day They will have you towed Towing companies and businesses work together Its a money thing

Ive used Marquis Towing several times for moving purposes, as well as roadside assistance. They have kept me from being stranded, alone on the side of a road several times. I have always had positive experiences with both their services AND their staff and have always been treated fairly, paid fair prices, and gotten excellent service.

Awful experience! Contacted Marquis Towing through AAA and waited for two days with no call from Marquis. Called Marquis on day 3 and was told by their office personnel that AAA cancelled my ticket, but that they would be able to get the car at noon today. We contacted AAA who advised that the order was still valid and that she spoke with the owner, Larry, of Marquis and he would call me. After no response, we called another company. After the other company arrived, Larry finally called. This company needs to work on their communication efforts!

Wonderful group if folks! Super friendly and they even rented me a U-Haul after my car broke down. I highly recommend them over any other wrecker service in Oxford!

Absolutely terrible place to rent a Uhaul trailer! Dont rent from this place if you Absolutely dont have too. On the day I went to pick up my trailer I was told that I had to wait until 9am the next morning to get it because the owner was had already left for the day and he didnt feel like coming back in to work to do the rental agreement. The old man is very rude and is one of the worst human beings that I have ever met!!

Extremely rude workers. Reserved a uhaul through uhaul.com and just called to confirm it with marquis towing. We were told they closed at 4pm and when calling they said that they closed at 3pm. Was transferred when one employee didn’t want to deal with it and the one I was transferred to was also rude. I asked if we could just cancel the order and he just said “okay” and hung up. We have done business here several times in the last 10 years and after this experience, we will be recommending hometownstorage as they were super friendly and accommodating.

I made a reservation for a Uhaul to be picked up at 9am on Saturday. We arrived early in hopes to get going because we had movers arriving at 9:30. No one was there at 8:45. So at 9:02 they opened the office and we were informed they didn’t have the 20’ truck that we had reserved but they had a 26’.At this point, it was 9:15 and we needed to leave in order to meet the movers. They asked if we were okay with the truck and to take it “as is”. Well buyer beware because as is can mean that the truck is disgusting on the inside. This never even crossed my mind.We had no choice but to take whatever truck we could get.The truck also had less than 1/4 tank of gas. Apparently it was my responsibility to remember during two days of moving that I needed to into whatever link she told me about during the last minute change of giving us a different vehicle.Needless to say that after two days of moving nonstop, I did not remember or even know what link she was referring to. So when I turned it in at the level of gas where I received it- I was charged $67 for pumping and for the gas.The point of making a reservation is to have a clean truck waiting at the time of pick up. Now I have a lot of dirty furniture and out an extra $67.And when I called to tell them about both of these points- I was told that it was my fault for accepting it as is and I should have updated the gas amount.Well, if we had had time to thoroughly ask questions and see the truck- I wouldn’t have accepted it. But at that point- no choice to but to say yes and leave. Lesson learned on my part for sure.

U Haul Vehicle was not ready. Staff not friendly. UHaul sent us to wrong location.

Good people

We broke down on 278/6 this morning. Called AAA and they dispatched Marquis Towing. John called to confirm we were safe and where we were, exactly, and arrived well before AAA said he would. He got our loaded down Excursion on the rollback with skill and delivered us - car, my husband and me, to the Ford Dealership. Thank you! We appreciate your professional and timely service!

Arrived 5 hours from out of town after 11pm only to lock my keys in my car. Paid $50 which hurt, but felt worth it. They arrived quickly in about 15-20 minutes to a location 20 minutes outside Oxford. Extremely professional, friendly, and helpful. Got me into my car in minutes. Very thankful for the service.

I don’t recommend Marquis Towing because of how rude the owner was to me. He overbooks U-Haul trucks. Instead of informing me that no U-Haul trucks were available, he gave me someone’s reservation. I called and told him that I wouldn’t be able to bring it back within a few hours as he requested, so he told me that I could bring it back tomorrow morning. When I brought it back, he charged me for two days! He then proceeded to inform me that he was going to charge me for gas, despite me filling the truck to three-eighths of a tank. This place was very unprofessional, so I will never come here again.

Amazing service by Marquis Towing... My sons had car trouble just outside Oxford and were rescued by Marquis Towing. Great service by a great company. Highly recommended.

Help me out

If you voluntarily work at an establishment that deals with people on some of their worst days, you would think the employees here would treat their “customers”, more like victims, with a little more compassion. They talked down to me when I began asking questions about the fees. They also believe that customers cannot hear their snide remarks when they walk into the employee “break room”. There are better towing companies than this one. Avoid Marquis at all costs.

TOO EXPENSIVE AND TOOK WAY TOO LONG. I just picked up my car from Marquis Towing & Uhaul. I waited 40 minutes after my initial call for them to arrive and was never given a warning about a delay or about anything he would be occupied with at the time. I even called 30 min after my second call and was immediately hung up with when he answered the phone. I was charged $214 which he insisted was the rate although my friend’s parents said they were only charged $100 when their car got towed at Thanksgiving which one would think would cost more. It’s not a game day weekend and I chose to park in Campus Creek because I had some heavy furniture to bring in and would only take 1-2 hours. Would not recommend.

Avoid this company at all costs! The tow truck driver admitted to towing nicer vehicles from uncrowded parking lots from unsuspecting college kids. What a scam!! There has got to be a better way to make a living Larry Marquis!! Cmon man!

Long story short: the men working here are EXTREMELY rude, unprofessional, and money hungry. They screwed up my night, and doing that didn’t even have anything to do with the fact that they towed my car. I do NOT recommend for any voluntary needs. Here’s what happened: My car was towed from out side of my friends apartment. The lot was empty, so I was not blocking anyone who lives their a right to a space near their home; however, it is my understanding that my car can be towed despite the unnecessary circumstances at hand. The issue I had with Marquis’s towing company was how extremely RUDE these men were, and how terribly they treated my friends, myself, and a Chinese exchange student who could barely understand what was going on. When I called to find out if my vehicle was there, the man on the line was extremely rude to me and hung up the phone when I asked him how much it was it get my car back. When I arrived to the lot, I had to wait a long time to even pay the fee because my car was not even in the system yet, and when they finally got it in the system, they then told me it would be $225 to get my car back. My car was not in the lot for more than 10 minutes before I arrived at the building. They were extremely rude to us and I am not going to get into some of the vile things they said towards us and behind our backs when they thought we couldn’t hear them. They were also extremely rude to the exchange student, and we found problems with his car and his trunk was open when we received the car. The best part of his issue was that when we got there, the men working the tow shop told us they did not know where his car was. They added that they had multiple lots they leave cars in from time to time and could not tell us where it was at the moment. Needless to say that was the most unprofessional thing that happened, in my opinion, during the night. Of all things, the rude behavior and comments, I felt that losing someone’s car was the most unprofessional it could’ve gotten. For those of you looking to have your car VOLUNTARILY towed, please try to find a different business. This business will waste your time, be rude, and take as much money as they can.

They do a great job and get you back on the road

Extremely rude customer service. Was in Oxford visiting my boyfriend for a week and they towed me from campus creek. My boyfriend was unaware I needed a visitor pass to park there and the towing company charged me $215 to tow two miles. They take advantage of young college students. No sympathy or any sense of customer service. The worst part is the people working at the apartment complex I was towed at disagreed without their actions as well. Also told me that they towed a girl that was parked there for 2 minutes and did not allow her to move her car. Flat out terrible service and rude.

Terrible avoid at all cost

If I could rate 10 stars, I would! I just cannot say enough great things about Marquis Towing! I was blown away at how professional and nice they were. As i found myself in an unfortunate vehicle situation, they made it all okay. They were fast and thorough. I see why they are Oxfords #1 towing service!! I, as well as family and friends, have had bad experiences with other towing companies in town, so take my word for it, NO other company comes close to comparison!

My car was out of fuel on Hwy 6 and I called Marquis Towing and U-Haul for help. They arrived promptly in ten minutes and really helped me out.

These heifers took my vehicle from my boyfriends apartment WHEN i had a visitors parking pass. it fell into my cup holder when the dude was jacking my car up. and i had to pay almost my full paycheck FOR NO REASON. definitely DO NOT recommend because all they are looking for is taking money from broke college students.

Our car was towed after a wreck. There was a ziplock bag, sealed, still in tact at the time of the wreck(I checked), that contained about 20-30 dollars in change, which we used when parking in Oxfords many metered spots. When we returned to clean out the car, which was deemed a total loss, the bag of change was nowhere to be found. Even if it had busted open during impact (which it did not), there should have still been change and the ziplock bag SOMEWHERE in the car. And there was not. Do not allow a tow with any valuables, even spare change.

Top service men & women Ive ever ran across.

Very customer friendly, always there when you need them.

They are money sucking leeches, I saw them Tow people on parking lots that were not full, within 5 minutes of them arriving. I literally had a friend drop me off, came upstairs the apartment to get something, came downstairs and her car was gone. We watched him as he left, we called him immediately to let him know, but he said he was already at the towing place, when we could CLEARLY SEE HIM leaving!!She was charged $160 plus a late fee of $25. That was unfair. I would never suggest this place to anyone, very unprofessional.

Extremely unprofessional the boss lady cussed out one of the employees standing right in front of me. They are very organized as in they gave me the wrong u haul trailer which made it extremely difficult for me to return. Ive never had a good experience while dealing with these people and would never recommend them to anyone

One of the worst towing companies in Oxford. They are unprofessional and thieves. It work on their on schedule even thought is clear states on their website that they are open 24 hours. I called their numberas the tow truck was leaving the parking lot and the owner stated they were closed and that I had towait until the morning or pay $25 charge for them coming back out. Total bull crap! I stood out in the rain waiting on them to come when I was told they were open for someone to let me get my car. They areHorrible and I DONT care how much on a bind Im in I would NEVER USE THEM!

3 out of 4 times they wont ever have a u-haul that they rent you, and theyre rude/condescending about it

I called up Marquis towing after I got my small SUV stuck in the mud since it was a rainy Sunday morning. This was the wrecker service that State Farm preferred to use as their first choice for road side assistance. I left my car to go get some lunch and scheduled an appointment right after. As soon as State Farm called them, the wrecker came out thirty minutes early and said there was no one in need of assistance. Mind you State Farm paid for this nonsense trip. I then had to reschedule a new appointment for thirty minutes later for a very unhappy and rude man to hop out of a wrecker and tell me he was unable to tow me by just looking at where my car was (which was a flat surface a 100 ft from asphalt). He then said he would have to get another wrecker and that it would cost me $100 and an hour of my time. I then called another wrecker company, which came in 20 minutes and got me out in 5 minutes. I will never return to this company for business.

This place is home to thieves and criminals. They steal and verbally abuse you. It’s not a good company and they are very unprofessional. I found my one part of oxford that I despise.

They fast and friendly

Nice company, ran by great people

Easy to find.

Waited for an 1 on service after the driver called and said he was 2 minutes away would not recommend them for anyone

I wish there was an option to rate 0 stars.

Extremely unprofessional. Charged $48.15 for 2 gallons of gas to a young man stranded on the side of the highway. Then billed the insurance company for the service call as well. Thieves

Admittedly slow, but driver got car started to not even need a tow.

Great help

U Haul rentals

Nice

AAA