Shady! Sold me a car with problems and they dont want to pick up the phone anymore. The worst nightmare.Managers and service department are ignoring my calls and not replying any email. They are not willing to speak to me. I do not recommend you this place.
Daniel did a great job. He was very knowledgeable and explained my new card features in detail. Hes awesome!!
I will not take my vehicle anywhere else. I fully trust all the mechanics and service personnel. Never have I had a better experience than what I have had taking my car here!
Quick in and out. Friendly, professional servicepersons. Good guidance and follow through. When I advised them of a 4,300 mile round trip drive starting in a few days, they did a comprehensive check up and determined my Outlander Sport fit as a fiddle. I found that reassuring.
Scammers! Their service department is shady. Dont trust anyone there
Quick service at reasonable price.
Very nice and polite service.
Polite, friendly, and helpful staff specifically Victor at the Service Department, lady at the cashiers office, and Mr. P (technical department). They always make sure that I receive all the information I need related to the service of my car, and the work done on the day I need it. So far, Ive been to 3 other Mitsubishi locations, and Oxnard Mitsubishi is the only location that makes me feel that work is done to my satisfaction and proud to be a Mitsubishi car owner. Cheers!
Great experience. Such an easy process. During this covid thing I didn’t really want to spend too much time at a dealership. Mitsubishi had everything ready for me and I just had to sign and drive 😊
So far I have find them honest and straight foward with the service and parts for my mitsubishi
These guys were great. Really bent over backwards to do a good job for us and get it done fast since we were in transit. Reasonable prices and great service. If I were local I would give them all my business.
Best cars in town. I bought 2017 from them and it was a easy process
Oxnard Mitsubishi provides all-around great service. I had a great experience when I purchased my vehicle last year. I recently took my vehicle in for a routine oil change and was very impressed with the level of service Victor provided. He took the time to go over the full inspection of the vehicle. Great service Oxnard Mitsubishi!
Absolutely the WORST customer service I have ever received. Not paying for my rent a car after telling me to get one is an outrageous breach and dishonest too.
We saw an ad for a truck we liked, so we called and spoke to Fidel and Martin at the dealership. We made an offer on the vehicle, which was accepted. They gave us an honest, detailed description. When we arrived, the vehicle was exactly as they had described, and the paperwork was ready to go. Drove the truck, everything worked! Everyone was wonderful: from the very nice man who greeted us at the door, got us the keys, to Martin who sat with us and answered our questions and Mike the finance guy who helped us navigate a pile of paperwork. Thank you guys! It was the easiest car deal ever!
I want to thank this dealership in Oxnard for making me feel like I am part of a family. The management has been totally involved in solving any problem and making sure you go away feeling well taken care of. Thank you for your excellent service.
The parts department is great. They more or less match internet pricing and open by appointment on saturday for people who must drive 2.5 hours to get to the nearest Mitsubishi dealer.
Great deals great cars great people very helpful very professional everyone was helpful polite and Im happy with my new BMW
Great service from the service department.
Well... the service is friendly, funny guys, very reliable cars (Mitsubishi). I have two advice to you guys.1. Id like to get free coffee or tea and snacks to be a regular customer. Its would be more friendly;2. Id like to see here more expensive vehicles of Mitsubishi. Not for poor people. You could list for sale an Outlander GT, Outlander PHEV GT, Eclipse Cross in top. Not cheap. I bought Mitsubishi because these vehicles are reliable (most reliable in the world I thing). Also I would pay +30% for the LED headlights, leather on a seats, strong engine... but you have only cheap cars.Im sure, me and other people could pay more money for the modern and convenient options.Other things are fine.
You got great people working for you bro
Did not performed the recall like they were supposed to, didnt try to clean the windshield sprinkler just told me to replace it and lost a piece of the brake shoe and pads were moving. the whole thing took 2h30minWent to another mitsubishi location (don robinson) and they had to perform the recall correctly, i had to replace all 4 brake pads because this little piece was missing and they cleaned the sprinkler in 2 min. Only problems at this location for me. Glad i moved and have a new mitsubishi location that really care about customer and performs the task as they say they did.
This dealership is awesome. Very nice and professional! We were traveling out of state and they made sure we made it home safe. Thanks guys!!
Awesome dealership. Bought a lancer here a year ago. My credit was challenged to say the least but they still got me financed. The owner is laid-back and in the trenches with his men and their GSM Jose is awesome! Great experience. Def a great place to get a car.
Loved dealing with James and working on a bit of a complicated situation with trade-in from my old RV to my new trailer that took about a month to get everything situated. Loving my new Cougar!! He even sent me a birthday email last month. Everyone was friendly and willing to help and get all the details and weird things that happened all figured out and working.
Always friendly service.
Me and my brother have an awesome experience with Gerard Paul Cruz! Everyone is friendly and helpful most specially Gerard Paul Cruz! He is amazing person! I recommend with him if go there.. look for him, HE GOT YOU! Clap clap clap 💯
I bought my van here... Great experience! The salesman Humberto helped me pick out the perfect van. Oscar worked out all the financing I had and they got me great financing. I am definitely going to be coming back!
Thank you guys for putting me in a vehicle. Mario, Scott, and the finance team with your help. I got all the help I needed to get myself back on the road. You guys are great. This is a must place to go for your car.
I had to take the Train from Santa Barbara and a bus to get there.I have to have a new key recut for my car. They have been so nice an helpful. I really appreciated it!! I have a disabled son so taking the bus had not been ideal for me. They even have me a ride back to the train station. Love you guys. See you soon for maintenance.🤗
We just bought a 2018 Mitsubishi Eclipse Cross in octane blue!!!! Paul & Joshua helped us out greatly, gave us an AWESOME trade in value on our truck & a great deal overall. They treated us like family & friends & were transparent about all our options. We totally trust this dealership & highly recommend buying your new vehicle from them! We are highly satisfied with their customer service & the purchase we made today. We now have a brand new family car that we feel great about. Ask for Paul! He’s your guy! 😎🎉
This dealer is a good service dealer and has agents with great service experience and they are bilingual. I recommend it to everyone.
I have known the owner Martin for years and he is one of the most responsible, hard working people in the car business. His staff is professional and helpful. Victoria in the office and her staff are knowledgeable and great to work with.Tino in service is probably the Best Ive ever dealt with in any company. Followed up with me, kept me posted on my cars progress, friendly and so incredibly helpful. He made sure my car got washed before I picked it up too.This dealership went out of their way to make sure I got the best car and made sure I understood everything. I highly recommend doing business with Oxnard Mitsubishi!!!!
Great service department. Glendale Mitsubishi where I bought my car really pissed me off so I came all the way out here to Oxnard and Im glad I did. Great prices on service, honest mechanics, and these are a great car for the price as long as you have the support of a dealer like this one. (2015 mirage)
I went to oil change to my car. And the service was very good. Super fast and corteusy service. Thanks
They are very friendly. They do treat you like a human and not for just your money. Come in for an oil change and they do a FREE car wash man that is very kind.. they always give me a free coffee of my favor, the waiting room is nice, nice had tv with plant earth playing :) thank you team Mitsubishi!
I purchased a 2018 Mirage and Johnny was right there when I walked in greeted me and was very informative. The process was quick and easy. Thank you Oxnard Mitsubishi.
Nice dealership, although if if they had told told me they had to order my key earlier, would have had my car towed to Glendale Mitsubishi who has the keys there. No ordering and waiting a day to pick up. Nice staff
Theyre great, my car needed to have some body work done and they really went the extra mile to help me. I highly recommend them.Orlando
This was a horrible experience and I will not be returning to this business. I left a a Yelp review with details.
After my husbands car died in the middle of the road, we were super stressed out about getting a new vehicle (and fast!).I found a car I loved on Mitsubishis website Friday morning, made an appointment shortly after, and went in for a test drive that night.Now, I have never had a new vehicle or an actual car payment for a vehicle (I have always bought used and in cash) - so I was a bit nervous on trying to make sure I got what I wanted and at a price I was comfortable with.Let me tell you, Johnny from Oxnard Mitsubishi is one amazing man! He is super personable, very thorough, and makes sure to help you get exactly what you asked for!It was almost closing time by the time we had wrapped up our sale- so he offered to bring me my vehicle to my work the next day- completely detailed and with a full tank!If you are in the market for a new vehicle - give him a call he will help you get exactly what you want!We will definitely be back next summer when it is my husbands turn for a new ride.Oxnard Mitsubishi - you are very lucky to have a salesman like Johnny on your team - thank you for the amazing experience!
My dad is elderly and wanted to ask a simple question as to why the Maintenance Required kept coming up on the Outlander. When he called service the man was rude, had a bad attitude and was not helpful on the phone.
I love my car!!! She’s so much fun to drive. Thank you Johnny and Oxnard Mitsubishi for your great service.
They tell you false information about accessories such as tv, then apologize after signing they made a mistake! So much more to it, just heads up, get everything, everything in writing!!
I went to their website and did an online chat to get pre-qualified for a new car. I spoke with James who took all my info over the phone. Later that day I received the good news I was approved and all I had to do was bring in my trade in to see how much they would give me. I actually arrived thinking I was just test driving the car but I ended up taking it home that day Wahoo!!!
When my husband and I decided to go to look at a possible new car, I wasn’t happy. I wasn’t unhappy about getting a new car. I was unhappy about having to deal with pushy salespeople and their tricky tactics. But, I was wrong completely wrong. Oxnard Mitsubishi isn’t like that at all. What an amazing dealership! We went to just look at the Outlander PHEV but the car and the salesperson, James, was so amazing that we bought the car. We LOVE it! Not only was James terrific but so was everyone else there. I would highly recommend this place.
I love Mitsubishi, which I would have never thought I would say! This is a great place to search for a car, they are helpful but not overbearing and pushy!
Great family place waiting for a good deal thank you God blessed
Bought a used 2007 Kia Rio and got a great deal on it, the finance guys were very flexible with how I wanted to do my payments, and my sales person Alfonso was super easy to work with, not pushy at all. Overall it was a very pleasant experience and I have no doubt in my mind I will be working with them again in the future.
Great service from Daryl! Even though they forgot to add the discount into my initial estimate. Martin came thru and gave us discount anyways. Thanks for the help!
Very good experience. Frank Essa was very nice and helpful. I couldnt ask for a better sales person.
All around great place for all your automotive/ trailer needs.
Went here yesterday and got the car that i wanted. GREAT deals and GREAT people! Thanks to Winston and Jhay-ar, they will help you.
Gets your hopes up for a car then string you along only to s a y sorry . need more to bring to the table. I was already approved for a car . what a bunch of idiots . it was just a scam, dont buy a car here . they disappoint you.
Thats why Mitsubishi is not successful in the US. Absolutely poor communication with customer just killed my time and ruined my credit☠☠☠gave me 6% finance interest with 768 credit score???? They screwed meNEVER RISK YOUR SCORE HERE.In Exterior features car came with roof carrier plug in accommodation but on the car Notting?!Not recommended at all -0*A week later i went to Palmdale Mitsubishi they are Awesome and gave me the deal lower than i was looking and fight for it before !
Bought my first car today. Sales and financing staff are super nice and helpful.
Great reliable vehicles without spending an arm and a leg. Plus used cars & trailers too.
The owner Martin was very helpful and took the extra step to help the purchase process to go smooth.
Bought my car there good deal
The owner is very rude no help had some work done on my trailer and the turning light didnt work and he told us to leave with the danger of no lights and a blow out on the trailer will never go back to this unprofessional place
Great deal from jayer . Great service
Very pleasant visit. Staff very helpful
Great service and an Awesome Team! Mitsubishi should give Oxnard Mitsubishi an award. Filipina Salesrep Irish Perez was the best. She was patient with my schedule and kept in contact with me. From when I stepped in the dealership she made me feel welcomed and treated myself like a special guest like family. I was straight to the point and said I need my monthly payments to be lower than what I had it. With her great team, the manager Jose Estrada was very helpful and very welcoming. Made me feel like I was his relative/family as well. We negotiated about 3-4 times and they were so generous and gave me such a great deal I couldn’t resist. I got a 2017 Outlander Sport LE. With no money down and a vehicle trade in they offered me delayed first payment for 45 days, 0% interest with a low monthly payment which was way lower than what I had before. All this included the unbeatable Mitsubishi warranty of 5 year road side assistance, 10 year/100k maintenance. Also I had $500 off for military and $500 off for loyalty since I was trading in another Mitsubishi, a total of $1000 dollar off. To top it off free first oil change. Hands down best team I’ve seen but special thanks to Iris for keeping up with me and treating me like family. Without her efforts I would’ve not been able to have this car buying experience.
Got my very first car with no credit history! Thank you Oxnard Mitsubishi. Especially to Martin and all of the staff who were very helpful!!
I was told this is the best place to go ..........And it was
Friendly customer service & reasonably priced. No complaints
Informed us that they did not receive our contract, though it was sent through priority mail. Was placed on hold for 15 minutes and was told I would receive a call back in 10 minutes so they would have time to look for it. Never received that call. I called 30 minutes later and had to tell them to check their own mail box to only find out that the contract was indeed there. No apology for their inconsistency what so ever. On the other hand they were very pleasant, but 2 stars because they incoveniced me majorly. Situation could have been avoided if they would have checked their mailbox.
Good visit. Good info and prices
Vehicle shopping is always tedious and stressful especially when you do your research on what vehicle you like beforehand. My husband and I had visited several dealerships before making our stop at Oxnard Mitsubishi and all of them had no interested in our preferences and didnt appreciate our research for what we were looking for. However, arriving at Oxnard Mitsubishi was a different story. From the moment we walked in, we were attended and adknowledged for what we were looking for and even took it further to have one of their most knowledgeable sales person take care of us. Chris is phenomenal. He was very patient with us and after working with him for about a month, we decided to purchase a vehicle. Although Chris wasnt available to be with us at the time we did make the purchase, their salesman Fidel and their financing manager were amazing. My husband and I appreciate all of their hard work and we look forward to seeing them again in the near future.
Great job 👍
Martin the owner will greet you himself to make sure your taken care of.
PARTS DEPARTMENT IS NOT THE BEST. DEFINITELY NEEDS IMPROVEMENT
Excellent Service, affordable prices Great deals ! Thank You Oxnard Mitsubishi, Thank You Ezequiel (Cheque ) Gonzales
Excellent Customer Service and Sales Team, got an amazing deal for 2017 Outlander ...zero down, discount, rebates and deferred mthly payment for the 1st 45 days. Thanks to Iris (Filipina Sales Rep), and Winston (Filipino Outside Sales Rep), David (Manager ) and to Martin (Owner)
Need more inventory
GPaul Cruz and Winston R have provided us agood service
Theyll work hard to get you in a car
Love this place great service from the sales department to the service department
Isaac sales person was awesome but not good at closing the deal .
Oscar the sales manager is the best he made the deal happen on my beautiful Avalanche! THANK YOU!
Great place
Parts Department not willing to put customers first. Tried to purchase an OE but was told their workload is too heavy, and that my order was less important based on dollar value.
Great people and a great business
Good people. Very professional
Does not exist anymore
Very Good atencion!!!
The staff is so helpful
Great customer service !!
Good service, glad there now in Oxnard
Bad service my friend bought a truck 3 weeks later the check engine light turns on and they have going back and forth and nothing I highly dont recommend this place Ive herd complaints about this dealer
Was very helpful, very ftiendly
Great service.
Awesome customer service and salesmanship. Jonathan, Noel, Jose, Steve and Juanito!!!
The sales man there seem too be brain dead
The parts department never answers
THIS DEALERSHIP WILL NOT LAST