Horrible service. Was closing early. Staff had feet kicked up on tables, lady on the mic was on her phone. Grill was closed an hour before close. Ridiculous. Couldnt even get the order right. Asked for cold brew coffee vanilla she heard coke with vanilla, maybe if the staff werent on there phones and relaxing they could pay attention to the orders and the job in front of them.
A few lessons needed from the Park Avenue staff on how to make sweet tea. Its either too much sugar or too much tea. Ive never had one that tasted good. Otherwise, good experiences. Always accomodating.
After Saturday night I have to change my review! They werent packed yet we waited 30 minutes for 3 milkshakes and a Frito chili pie that never came. After ringing back in to ask about food they had us repeat our order. They quickly brought it out and said they didnt know what happened? The ice cream was melted and the chili was gross and just thrown in the bag. They shouldve made it fresh! While they were in there munching down while taking orders. They didnt charge us but Id have rather had fresh food and paid for it. Take a little pride in your work ethic.
Pretty good for the most part. Sometimes I get food thats not very hot.
Sonic has great food made when you order so its hot and fresh. Quality products used so you always get great tasting food!
Busy place.Great service from Brooklyn !I Think the managers maybe need to get a grip of what is going on out there though. Train them all the same, and well.
If it were possible to leave 0 stars I would. I sat in a stall for 10 minutes after pushing the button and no one ever answered. So then I tried the drive thru, and they only took my order because I prompted them to. Gave them my card, she says the machine won’t run it, refused to try and run it manually and said they don’t have a chip reader. They were all completely rude and had a only a handful of cars in the lot to begin with. Food may be good, but incompetent employees ruin the whole experience.
First off, they dont answer the kiosk when you push the service button. Waited 10 minutes and eventually took the drive thru. Quick service, but we ordered a bacon cheese but did not get the bacon and the onion rings were way too sweet! All this for $18. Not worth it
Quick & fresh. Great service.
Good service, hyped up the hot dogs a bit much
Fairly good food. Service is also good.
Dont know when the quit serving food, but it was at least 30 minutes before closing.
The order was wrong and I did not receive a receipt. The best part of the visit was the sweet girl at window.
Horrible service. Pulled up, like I have for many years. No response for 10 mins but we look over and several people are going through drive through. With that being said...give up on getting drive up service and go to drive through. Get the order wrong. Get a onionring burger instead of a bacon burger. Very frustrating. Cost $18 for 2 drinks, onions rings and w burgers and still no bacon. Lazy and no listening skills
So the shortage of workers is getting ridiculous. Last 3 times we have gone, they were only taking drive thru orders with a line wrapping around the parking lot. Which also means that you cant order ahead in app and save on drinks.
Great place to get some new slashes and lemonade with mouth bursting balls inside and tasty food as well
The only thing about this one is the bays are closed. Only drive thru
They were very busy but we got our food faster than probably any time Ive been there.
Food cold and wrong sonic blast fries stale and 40mins
We have enjoyed this Sonic ever since it has opened as it is on our way out of Paducah. Lately however it has been a pain to deal with. Either the drive-thru is closed or the stalls are closed and the drive-thru has a line backed up to highway 60. All because they say that they are under staffed. Management or ownership needs to get this fixed. The staff is great! Trying their best to overcome this with great service and a smile. Please help your work force.
Consistently slow. Multiple times Ive used this sonic and its slow every time. Ordered 2 ice creams last night and they were both terrible.
We had to call because we waited almost 29 minutes for a grape slushy with needs and a vanilla milk shake?Then on top of the wait, we were told yall could not sell us a bag of ice?We finally got our 2 items, and started to pull out, and the grape slushy was nothing but grape more water than ice and no needs candy!Plus paid $8.00 for 2 drinks!!!!That were wrong!I am very disappointed and will not be back!I even called and the manager was very rude. I hung up on him, he was so rude!
Their tea is the most amazing in town! I go nearly ever day. Waymond is kindest, most thankful car hop.
Everything good besides they didn’t put in the best part the peppermint
This sonic is decent, Id say 75% of the time the food is hot.. at least they dont get my order wrong.
Nasty food! Will not go back. Every time I get chicken there is almost no meet in the center of the breading no joke. The food is just no good.
LOVE HAPPY HOUR!!! MY FAVORITE FOOTLONG CONEY EVER!!! DONT FORGET A SONIC BLAST....MMMMM!
I think they need new management, always out of stuff, drive thru was the only thing open and thats been several times, they try to rush u when u order and then its wrong! something needs to give with this location!
I love Sonic they have the best sweet tea and I have been hooked on it for a long long time I love their ice and the staff up in Metropolis Illinois are very nice and they always have a smile on their face
I had a sonic blast ( m&m) which I enjoyed very much. I normally get the mozzarella sticks which are also very good, and the peanut butter milkshakes are my favorite! They could improve the time it takes to get your order out, and the card machines dont work on many of the terminals.
Food was fast and and tasty. Their green mountain coffee is always fresh.
I asked for no onions or mayo, and too add bacon and they didnt do any of this
Blast were disgusting. Jalapeño peppers were Luke warm after waiting 5 minutes for them. Girl at the window wasnt to nice. Southside way better.
Food was great but trying to get my Ford F -150 truck into tight area to order was terrible. I wanted to eat there and not go thru the drive thru.
It was horrible plan and simple.
It is Sonic. You get what you expect. Quick food.
Standard since style with the exception that more than half of the stall screens are always not working it seems.
Seems like they manage to get my order wrong more than McDonald’s. Some things offered on the app isn’t offered at this location. Slushy machine was down as well. There is so many more places on this side of town to chose from js
Fast hot fresh food
Good food, fast service. I recommend using this sonic!!!!!
Very fast. All the food was hot! Tried the new philly footlong and it was amazing!
We pulled up and saw a B rating but could read the reason for a lower score. My food tasted fine but didnt agree with my stomach. 🤷🏼♀️
Was fast service, good food a little dry but good
Because they have Sundrop on the menu for their drink
Hot, fresh and perfectly cheesy
Of course sonic is great
A bit busy due to COVID but still relatively quick considering.
A little expensive compared to other fast food hamburger joints especially seeing they dont have the overhead of tables and lobby. If you drive a truck there isnt much room to pull into their stalls. We have factory tow mirrors so it is impossible to fully pull in.
Always great. They never change. Very friendly car hops, even though they are voting for Creepy Joe Biden. Ill let that slide because its their RIGHT! I just wish kids today could understand what socialism means verses what capitalism means. Thay have no clue!
Just got drinks this time. Staff was awesome, service was efficient through the drive through.
Went to drive thru quick our order was correct. Kids Love this place they had a number 12 with mango tea.
Very quick and accurate orders. Thanks! Always tastes great!
Banana Pudding Milkshake
Me and my sister ordered the philly cheesesteak there was no cheese and no grilled onions they brought it to us plain just horrible
It sucked!!! Took forever to get order an only ordered 2 milkshakes cause slushe machine was down!!
Good place a to hang out and have a good time with your wife are grilfriend are frinds at to eat.
Love going here. Sonic is always a great place to get food and drinks. Refreshing and tasty
Great grilled chicken friendly service
Quick, great place for chow!
Ordered route 44 cherry limeaide with extra fruit two different times today. First had 2 cherries and two limes. Was charged .40 for each extra that I never got.Second one had no cherry syrup or cherries at all. Get it together folks.
Very polite staff. Received order in a timely fashion.
Didnt get what I ordered ordered cherry limeaid with extra cherry flavoring cant even taste cherry
They get your food out quick servers are very sweet and talkable
Food was good. Service was fast. The swipe to pay option from the car is sometimes problematic
The service was so quick.The car hop was very friendly and helpful.The shake I got was delicious!!Already ready for my next visit.
This location......Hwy 60 is out of my way but the best!
First time there. when I was young the girls came out on roller skates.parking is a little bit close for my truck.
I went here for a slush. First time trying peach flavor and it was great.
Nope & nope! This place gets a 1.0. Yeppi Ill never get forced to stop here again. Gave ne milk for a sonic blast this last time & tried to pass it as sellable! Three thumbs down - department B rated restaurant.
Delightful different, tasty, hot freshly made -- not from a heat lamp, reasonable to lower priced, pleasant curb dining...
Its kind of expensive, but the food is great and the variety of drinks they have is amazing. Pretty much get anything you want...
Sonic blast was good, but unfortunately took to long in my opinion to receive it and it was half melted when I finally received it.
Very nice car hop
Mess orders up a lot and make mistakes often
This location is always a bummer.
The food is great, love the pork tenderloin sandwich.
Didnt taste like peanut butter and then I asked for a new one or to be fixed and they tried upcharging me for their mess up
Food was fresh and hot. Great service.
No onions and the cheeseburger tasted like it was rotten meat
I go to sonic 5 times a week they are all young kids trying to make a living I get it maybe get it together a little and faster service when my stuff is sitting at the window.
Gotta love them shakes... Bit pricey for fast food, but its not that bad... Worked at one in my teens, liked pretty much everything on the menu. My favorite was #3, chilli burger w/jalapeno slices on it, & cheese. Good stuff...
The people that work here are extremely rude. I pull up to the speaker and nobody greets me,all I get is a “go ahead”.
Love sonic and so does everyone
Great food. Great service.
I was greeted politely, I told the lady taking the order that I had two separate orders, she shut off the speaker after I placed my first order, no biggie I guess. One lady brought the first order and had to go back in to get change, she didnt immediately come back. Second lady came out and took the money for the second order. About two minutes after that the first lady came back again. My all American hot dog had the toppings evenly spread, except for all onion on one side. All relish on the other. Weird experience, they seemed rushed and disorganized.
Delicious food. Nice workers.
Has okay food
Only complaint is the belt doesnt look nothing like the commercial or pics
Burger and shake taste great
Poor service. Hit the button, made my order, waited for over 5 minutes (for 2 drinks), hit the button again asked the lady if they got my order in, she said no, I dont guess we did. I said OK, thanks, have a good day... I wont be back to this store. I could understand if a place is busy, but they were not busy... at all, at that time.
Love using the app for the deals
The food is average and boring the last order i got was cold
The service wasnt friendly at all. The manager took our order. She was rude and cut us off while ordering a lot. She was also our car hop and was just as rude at the car. Maybe they word short handed. Trying to give them yhe benefit of the doubt... but I just miss when your business used to be appreciated. Portion sizes were small. Tots were over cooked and grilled cheese was barely toasted. I probably wont stop here in the future.
Order is always wrong but good eats
Daily drink stop. Love my beautiful sonic car hops.
Love the food
Always great food
Need more help around happy hour.