Gr
Great Computer Deals
1190 East Highway 372 #16, Pahrump, NV 89048, United States
Comments
S.
Review №1

The guy behind the counter could stand to improve his personality. He was a bit rude & had somewhat of an attitude. I wont go back. (August 18, Update): Documentation, in support of my review, can be found by checking out other 1 star reviews, and by reading this business response to MY initial review. One can clearly see some of the attitude I mentioned in my initial review. Instead of using the negative reviews as a tool to improve upon his lack of customer service skills, like most PROFESSIONAL businesses would, his immature nature, lack of class and home training compelled him to reply the way he did. Ironically, his reply to my review simply proved my point. I would blame his parents, but they probably tried their best!

Ro
Review №2

Super friendly staff extremely knowledgeable . My girl loves her new Mac laptop. Great people at this location.

Pa
Review №3

I was having an issue with my tablet,taking connection for a one-way interview. They fixed me IP in 5 minutes and bought a webcam to update laptop. Simple enough. Just plug into laptop and go. They rock!!! By the way I received a job offer.

Ja
Review №4

Very helpful in speeding up my husbands laptop that needed a tweak I didnt know how to do. Really appreciate the fast service and a fair price to rent a tech.

Fe
Review №5

When in to sell them a computer. Making deal with one person. We where getting along nicely and making a deal till one other guy spoke up and I qoute Like I said we not taking anything in right now. But you had to hear the voice tone. One more thing,, the guy that said that told me to reinstall the computer earlier in the week and bring it back. Cause of this guy I will not be doing anymore business with them. SORRY GCD lost a customer. Please if you not buying anymore put a sign up so other wont get embarrassed like Me.

St
Review №6

Great Computer Deals is an excellent store. From my first visit, to my most recent, Sterling, Josh, and Brit extended to me nothing but friendly knowledgable service. My old laptop, which I wasnt sure could even be fixed, needed a new hard drive, new operating system, and files transferred to the new drive. I was pleasantly surprised by the whole process. From the first visit and diagnosis, to the second visit for a speedy repair, and finally to a really fair cost, it was a great experience. Ive spent many years in the retail/service arena myself, and Im not easily impressed. These guys are the best!

Ro
Review №7

This store is awesome. I would recommend it to anyone.

Er
Review №8

Came in about 45 minutes before they closed with a blue screen of death. Diagnosed within minutes and decided to replace the hard drive. Completed after hours at a very reasonable price. These folks will be my Go too place from now on.

Ro
Review №9

Friendly staff; but I think they charge too much for refurbished computers. Otherwise, its a good place to get what you need if you dont mind using refurbished computers.

Ti
Review №10

Thank you for recovering fro. My two computers and setting my laptop up.

Ba
Review №11

Always answers questions honestly and helps you understand what you want to know.

M
Review №12

Had new laptop in to transfer game from old laptop. Lost half of my files and server cache. Was just a waste of time and money. They had to look on YouTube and still couldnt do it right.

Do
Review №13

Great computer store and Josh makes it fun.

Ja
Review №14

I ordered a computer battery and was told by the other computer store, two weeks to get it. These guys got it for me in two days! Awesome people and awesome service.

Al
Review №15

The Asian gentleman with glasses is especially friendly and knowledgeable (sorry I forgot your name if you read this). Our call dropped thanks to Sprint so I decided to begin a journey to the store and he called me back, which was considerate. He understood the project I wanted to do and I was successful thanks to his guidance.

Ma
Review №16

Those guys r awesome they know their stuff

Sc
Review №17

Great service and prices, very helpful place to go if you need help picking out a computer.

Ti
Review №18

Great service. Nice guys. Way better prices than the other shop in town.

Al
Review №19

Josh was a excellent help for my computer needs!! Awesome customer service!!! Id highly recommend than goin to best buy or others for a computer or electronics for business or personal use. Top notch technicians to boot also!!

Ka
Review №20

Very friendly, knowledgeable good prices

B
Review №21

I was traveling and my cable for my MacBook pro broke from many years of use. I checked the other computer store, they said my MacBook pro was too old, they dont sell old stuff. well since they dont make a new 17 inch MacBook pro, we have to preserve what we have. I called this store and they had 2 different lengths.when I walked in the store was well stocked, well organized, and glad they were wearing masks. I even gave them see new masks.glad I stopped here my laptop is going again and I can continue my journey while working in the road.

Ma
Review №22

Very friendly and knowledgeable - no pushy sales talk -- eager to explain things in English with no techno-talk (just like his daughter says in the ad)! Josh listened patiently to my needs and guided me to a reasonably priced computer. When I realized later that I wanted additional functionality, Josh and Kyle assisted me in upgrading my system. Very happy with my dealings with Great Computer Deals!

ca
Review №23

Fixed my computer rather quickly. The staff is knowledgeable and professional. The prices are a little high and the inventory is poor. But I will continue to go here first. They are very trust worthy and helpful. The store hours are good as well.

Ja
Review №24

Awesome staff and great products! I got the computer i wanted with all the bells and whistles. Highly recommend going here!

Di
Review №25

It’s never a good time for computer issues. My Mac stopped recognizing my external hard drive. I called Great Computer Deals and spoke with Sterling. He was very helpful and recommended I bring my Mac and EHD by for him to check out. He explained their VERY reasonable diagnostic charges.Because of the Covid-19 Pandemic, there were notices on/around the front door requesting a call to their number first to let them know you (the customer) was there. I called and quickly Sterling came out. He gave me the option to wait in my van or in the store. I opted to wait in the store.During the time I was there, there were five other customers and with the exception of one (and me), no one wore face masks. No one else called the number as requested. It is Pahrump, however. I mentioned to the owner/manager that I REALLY appreciated that they were following the CDC recommendations even if the customers didn’t.Sterling diagnosed the issue quickly and made recommendations based on the least-costly solution. In the end, I opted to replace my 5-7 year old EHD (maybe older) with a new 2TB My Passport along with a flash drive and a new power cord for my Mac.The service at Great Computer Deals was fantastic and they offered very good value. I also appreciated that they are taking the pandemic seriously, wearing masks, gloves, and practicing social distancing. I am only here temporarily, but I will tell my brother who lives here that if he needs any computer help to go to Great Computer Deals.

Mr
Review №26

Great selection of products, helpful staff, and easily accessible. I’ve been going here for years for all my computer needs and have never been disappointed. They also have online services, which has made it easy for me to recommend this place to family and friends all over the country.

Ma
Review №27

Excellent store, patient staff with someone like me who is older and has lots of questions. Love my new laptop from them. They transferred everything from my old one and all is good. Highly recommend them.

Jo
Review №28

Have been going to GCD for the past 7 years, since I moved to Pahrump. Have always had great service from them. The Co-owner Josh has been awesome. I would recommend GCD to everyone.

Va
Review №29

Theyre very helpful here and they dont overcharge you for things they do on your computer

Fr
Review №30

Honest and knowledgeable. Great service

Je
Review №31

Kyle was extremely helpful with my Mac book issues. He was able to fix it in two seconds when Apple care couldnt fix in the two hours I was on the phone with them. These guys are amazing!!

Hi
Review №32

I have shopped at Great Computer Deals many times and the people there are friendly, and they will go out of their way to help you, and also to fix any problem that you may have.I would highly recommend Great Computer Deals to any one. They are the best.Thank you for all your help Great Computer Deals.

Br
Review №33

Super awesome tech support here and a great variety in details and production, meaning they will work for you!

Te
Review №34

Knowledgeable and great customer service

De
Review №35

Excellent customer service. Good price point. Takes the cake for any computer geek in town for options. Gaming selection is a bit limited, but I understand a new building is in the works next to this building that will be strictly for gamers.

Ar
Review №36

If your even considering buying a computer or just as important gettting it serviced, do it here! These folks are honest and trustworthy, they keep their word in a World where its hard to find these days. Six stars if it was allowed.Art Bell

El
Review №37

I brought my computer to them because I downloaded a program that came along with something that messed my computer up. I was fully expecting to pay a fee so that they can fix my computer. I was surprised when the tech said they give 5 minute consultations for free. The tech quickly downloaded a free anti-malware program that I ran, once returning, home and have now removed all threats from my computer. It is running perfectly! Great Computer Deals is the kind of business you want to go to because they are honest!

la
Review №38

Had a birthday party, nice people, very helpful! They would not even accept a tip. Kids loved it!

ka
Review №39

Very quick and excellent service! They saved my laptop after I had been hacked. Highly recommended. A+++++

Sh
Review №40

Cowboy is amazing. Fixed my PC really fast.. thank you🤠

as
Review №41

I initially went into the store to get my phone screen fixed, and was satisfied with the service. However, 5 months later when I found out they gave me a defective phone screen because my phone stopped working, I was less pleased. When I took my phone to a different store, they were shocked by the screen I had payed $126 for. As was I, after seeing the TAPE coming off on the inside, and the many missing screws that were causing my phone screen to black out without notice for hours (which turned into days). Looking for an explanation, I went back to Great Computer Deals. I was met with rude employees, and an even more rude owner who claimed that I was shown a different phone screen than the one they had given me, and I had also been lying, then I was just plain wrong.

QU
Review №42

Great customer service and great deals too

Am
Review №43

Guys were super friendly and super helpful. Helped me find a laptop that was right for me and bought it that same day! Thanks for all your help again!

To
Review №44

I got helped as soon as i walked it and found what I was looking for. They have all the little thing you need, like you need a replacement fan they have several different ones black white almost any color you want.

Ju
Review №45

I love this store. All are so helpful and know all about computers.

Ee
Review №46

A good place to trade electronics and decent to sell to them as well. Decent trade in cash value.

D
Review №47

Ive had very good service here, I like.

E
Review №48

This is great selection of computers, they also do repairs

Dr
Review №49

This place is where to go for a laptop! Wow. And great people and prices! Worth a trip from Vegas if you need a laptop

Ch
Review №50

Josh is awesome and knowledgeable about most electronics the only thing I dont like is most things dont come with a warranty but if it was defective he still usually replaces it..lot of integrity

Co
Review №51

Nice people. Fantastic service.

Br
Review №52

The best store in Pahrump. Great service, great knowledgeable staff and the stand behind there word and there work. They have mine and my sons business forever.

ga
Review №53

The service is excellent, the service techs are awesome, helpful, knowledgeable. I would recommend this business to anyone needing top of the line computer services.KUDOS !

Ch
Review №54

Another positive review earned.Fixed my kids iphone screen and charging jack.Better than average service.5 stars period.

jo
Review №55

Poor quality employees, lack of experience, counterfeit equipment, repairs are not OEM but the cheapest parts they come across. This store is a front for EBay. They mostly buy and sell on eBay selling counterfeit equipment. When your in store they claim to be certified technicians. Beware of this place. If you want something cheep and fast that will last a short time shop here. If you care about your stuff shop somewhere else.

Ca
Review №56

Fantastic customer service. Willing to explain products, knowledgeable, not pushy. Got exactly what I wanted.

Lo
Review №57

Excellent customer service and they will assist with all your needs when it comes to any electronic and gaming needs smooches 😘

Br
Review №58

Xbox games I guess there good

Ma
Review №59

Fair and do a good job.

Bo
Review №60

Seems like knowledgeable people. I would recommend for computers.

Su
Review №61

This store needs to work on customer service! Learn to diffuse a situation BEFORE it becomes one! And DONT wait until the customer is nearly to the door before suggesting an alternative! Example: No, I cannot make an exchange without a receipt. However, I can easily fix this for you. If you wait to make the suggestion until the customer is headed for the door and states that she will not be making any referrals, youve already lost her business AND pissed her off! And all over a $13 item...And now I plainly see that the owner could care LESS about my complaint over a $13 item...

vi
Review №62

Bought a new laptop today tec answered all my questions and was very nice. Hope it serves me well.

Er
Review №63

Great Computer Deals was prompt and my issues were resolved in the same day. Josh was very accommodating and provided great service.

Pa
Review №64

Excellent, knowledgeable staff, along with a great selection of computers and accessories. The staff have always been extremely helpful.

Ja
Review №65

One of the best places for computer parts and service around. Highly recommended.

Zy
Review №66

Great cutomer service. And very knowledgeable on comp parts

Sh
Review №67

They care about the quality of services they provide, and very much care about providing the best, most professional customer service around. Hands-down the #1 computer shop in Pahrump!

Kr
Review №68

Knowledgeable folks

th
Review №69

Best little computer store ever. Great staff verry knowledgeable.

Ch
Review №70

I have come in there a lot. there work is #1 in town. The staffing and Owner Josh will spend the time needed to get you running in the right direction....

we
Review №71

Great deals, very professional. Highly recommend.

Da
Review №72

Great people very helpfull and good prices just a great place

Ch
Review №73

Great place to buy, sell, and get repairs for your PC or laptop

Ga
Review №74

They were very helpful in resolving my problem.

An
Review №75

Over priced. I found better deals on Amazon.

Pa
Review №76

Great staff very knowledgeable very helpful excellent service

Mi
Review №77

Great staff and they stand behind their sales!

da
Review №78

Nice little shop for computer needs

jo
Review №79

Awesome placeBest costomer service

Jo
Review №80

First time there for computer repair. Was presently surprised with inventory and expert es with repair. I know I couldnt beat the reasonable price on repair elseware.

Da
Review №81

Not a fan, the computers Ive gotten from there were very slow. Very kind associates, though!

Ro
Review №82

Fair price on my repair

Ni
Review №83

Great helpful staff!

Lu
Review №84

Amazing prices

Ch
Review №85

Excellent service

Ji
Review №86

Re

Information
86 Comments
4.6 Rating
  • Address:1190 East Highway 372 #16, Pahrump, NV 89048, United States
  • Site:http://greatcompdeals.com/
  • Phone:+1 775-990-8833
Categories
  • Computer store
  • Computer repair service
  • Electronics store
  • Used computer store
Working hours
  • Monday:9AM–2PM
  • Tuesday:9AM–2PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–2PM
  • Sunday:9AM–2PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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