I have done business with Mike and his team many times since 2012 and I have never been disappointed with their work. I am an avid PC builder and gamer and they have always been there to help me do what I cant. Most recently, they saved a $300+ CPU I bent the pins on during maintenance. Prices are more than fair and speed of getting your stuff back in working order is excellent.
My computer had stopped working. Did not respond to any passwords. Master tech was able to remove passwords and put my computer back to factory settings. They were very professional. Would recommend to anyone. The best part only $99.00.
They can fix anything! Theyve always charged less than they quoted, theyre fast and do a great job.
DO NOT COME HERE Total ripoff artists not worth the demanding price. Computer problem? Well thatll be$50 ...just to diagnose not fix it. Said they would take games in in exchange for service then that jerk Adam saysId rather have the money DO NOT COME HERE Edit:They have the nerve to say my games were not in demand, however right after I was there I took them to retro city games in vegas and they bought ALL of them! They are in demand if they werent why would you buy them? I had several different games from different consoles including PS4 games and classic NES games just go to Vegas
1. I brought in my terabyte drive Which was corrupt.2. She stated to me that it will cost anywhere from 40 to $503. Received a call from master Tech she stated that it will now cost $80 I will probly lose my files because she said that the drive is not working at a 100% capacity the drive could be badd4. So I said why should I pay $80 if you have no guaranteed I just said forget it Ill pick up my drive.If you are not computer Sabi do your research before you bring it in to any computer store not satisfied with master Tech.Footnote I called my son up who lives in Vegas and he repaired my drive less than 6 minutes should have gone there 1st but I live in pahrump.
As always the employees are friendly and helpful. They have what you need when you need it.....Great little PC shop.
They are good, have what you need and a bit more. I got a good old wired keyboard yes wired so I was happy to see that they even have some old stuff kicking around you might need one day.
Excellent customer service and very knowledgeable!
Great customer service
Love this place great staff.
I stopped in to ask a couple questions. Nick was kind and patient enough to explain a couple things for my phone. He probably saved me some money 💰 as to something I was looking at on a shopping channel.
Fast and Friendly service at MasterTech
Was great 👍 can I have another copy of my receipt?
Very unprofessional, neglected to verify their stock before telling me they had what I was looking for, disappointing to say the very least. I guess even asking for the bare minimum level of customer service in a place like pahrump is a difficult task to fulfill.
Every timels a succes and economical!!!
Great prices,great people
Great place found my power source I was looking for.
Very knowledgeable yet not condescending. Pleasant customer service. Wont upsell unnecessary products.
They are all very knowledgeable and helpful with any problem or question you might have. Prices are very reasonable. We have dealt with them for years now and purchased a couple of computers and keyboards from them and have never had a problem. Great folks for sure.
Very knowledgeable people and they were very helpful in correcting our problem.
We LOVE these guys!!! They are always good about resolving our issues in a timely matter. They are are always friendly and professional. Josh is AWESOME and no matter what the issue he finds it and fixes it. I would recommend them to anyone.
We have only been in Pahrump since July of 2018 and Mastertech has been extremely helpful in getting our computers settled into their new home. Their expertise and friendliness is over the top. I highly recommend visiting them if you have ANY questions about your phones, computers, tablets, etc. If you are new to computers, etc. or new to the community they are knowledgeable, reliant and very welcoming. I highly recommend them. I wont take my electronics anywhere else.
Excellent Service outstanding work, I highly recommend getting all your repair needs done here. My phone was fixed Not once but 2 times here and it works wonderful. So happy with the service and repair.
Five words.. reliable, quick, honest, cheap, professional.I’m not really a review type of guy.
Had computer problems and they will fix it
The techs are fantastic and very knowledgeable. They have great deals and their primary focus is satisfied customers. I have been using them to build my computers and Do maintenance for over 12 years and I will continue to do so. Five stars all the way!
The team at Mastertec are the best. Very knowledgeable and always fix what ever problem you bring in. They are the only place I will take my equipment to. You guys are the best! Thanks for being open during the shut down.
Took new laptop in to transfer game. Transfer lost half of my flies and will not work like other laptop. Waste of time and money.
The people were so friendly and efficient and bent over backwards to get what was needed for my computer. Very happy with the work and outcome!
They fixed my laptop and made it run extremely fast. League of legends runs really well. Would recommend everyone who needs assistance with your electronics. Plus amazing deals on many things from laptops video games, to computer accessories. Customer service is amazing and efficient.
Very efficient and complete. I will definitely bring my business to you in the future. Thank you!
I was very happy with the immediate attention the technician gave my computer when I brought it to him the other day. My wife and I enjoy our new computer. The folks at Mastertech are true proffessionals. I look forward to more business with them. Dale Willett
Nick came to our home to ensure all was set up properly. Love that guy, professional, knowledgeable, skilled and if he needed it we would adopt him. Then we took in our old computer to have data erased and to update so that we could donate it. since we were new to the area the owner, being involved in the community, recommended several places to donate the old computer to. You cant go wrong with this wonderful company.
Mike was helpful and very knowledgeable. Also very friendly! I would recommend any student go here for parts and support!
I teach English as a Second Language online, so my computer is absolutely vital to me. Sadly, my hard drive took a dump on me in a big way recently.I took my computer to Mastertech here in Pahrump, and the experience was absolutely wonderful from A-Z.Mike, the owner, is a very pleasant veteran (love supporting vet-owned businesses!) who knows his stuff. My computer was repaired and even upgraded for far less money than I feared. The entire staff (shout out to you, Wesley and Adam!) are knowledgeable and professional. They kept me informed of costs and procedures throughout the process.I absolutely recommend Mastertech for all of your computer/phone/tablet repair. Great job, guys!
Had Tim work on my cell phone. It wouldnt download pictures. He fixed it immediately. He was awesome. Very personable but professional. Used them in the past, will definitely use them in the future!
Couldnt help with my issues, but guys were professional, polite and Ill be back!!
I have used their services a few times and was always very happy. They’re reasonable and very knowledgeable.
When it comes to computer repairs, I want someone who I trust to fix the problem not cause me more headaches. The repair techs at Mastertech have always provided awesome customer service. They always take care of any issues I may experience with my electronic equipment quickly and at a cost that is affordable. My computer is something I depend on. I am grateful that I can depend on Mastertech to correctly fix any problems that arise with it.
If there were more starts to give, I give them to Josh. He helped me yesterday 5/18/18. I have herd about Mastertech computers and see it every day driving into work. Certainly very convenient as to its location. Wonderful personal and the best part of it that I got my labtop running again like new. Highly recommend them. Thanks again Josh for your Help.
Outstanding service!!!! So happy with the repairs made to my phone. Saved me money and provided Legendary service! Well done
They did a n excellent job! Special thanks to Asia. She crushed it on the cabling on my computer build.
Service is good quality work
Knowledgeable staff, clean business and great owner. He fixed my computer quickly and offered advice for the future. Wish they gave classes, share the knowledge guys
Repaired my phone but had an issue, they ordered the part the next day they repaired in 1 hour all included in warranty. Also took my laptop in, repaired in 1 day like promised. All of this was done with great attitude and fair prices. I highly recommend and I have my one only repair shop for my phones, iPads, and any computer needs I have
Adam and his team are Amazing! they fixed my laptop without selling me new parts I didnt need, and they cleaned my kids messy finger prints off of the screen and the keyboard! Awesome customer service! Ill be back and I highly recommend.
We had three computers serviced here last week... tune-up, SSD drives installed and malware detection (found). Machines now running faster than when new. Excellent service!
These guys are good and were very patient with us, answering questions that had nothing to do with original problem. I wish they would start a Geek Squad for in home service. Most of our aggravation was reconnecting everything.
Great service! Excellent customer relationship. Expert knowledge of computer equipment.
Quoted one price, charged another. My problem was fixed but return to me not put back together properly and rear cover falls off and flimsy now, unsecured.
Excellent post purchase support helping me master the idiosyncracies of Windows 10 for a long-time user of Windows XP.
Very nice customer service. Also, they know what they are doing.
Jason came out to repair my MAC laptop and check my router. He found a pretty bad virus. He fixed that, left and then I called back. He continued with other issues on the phone that were not known at the time with no additional costs. I love these guys. They are the best choice.
Best place in town to buy a computer.
We have used Mastertech Computers before and always them to be very personable and professional. They overhauled our computer and it is working great again. We will definitely use them again in the future.
The technicians are great
Mastertech has always been able to fix my computer problems, in a very quick and professional manner. I have been with them for over 10 years and have always had good customer service. Would recommend them to anyone who has a need for computer repair.
Mike and staff are extremely informative in laymans language. My laptop was ready in a few days and is working perfectly. The cost was so reasonable I felt like I was cheating them. I recommend you see them first for all your electronics.
Been a customer of Mastertech for years now and they always do a great job completing and fixing our tech issues. highly recommend Mastertech. We have expanded our business to another state and still continue to us them on a remote base whenever needed.
Fixed my sons computer. They were fast and affordable. Excellent work.
Great customer service. Very knowledgeable, If you like being satisfied go see them.
Mastertech did a great job. Cleaned out the hijackers and tuned up my computer all in the same day. Runs like new again. Thanks Mastertech.
Company owner Michael Erwin pays interns next to nothing and when discussing increasing the federal minimum wage, which his interns make little more than for skilled work, his response was:“If I’m forced to pay them [more], then I’m scrapping the [internship] program.”Avoid doing business at all costs.
Had an urgent repair since I work remotely - they quoted a fair price for ROCKET REPAIR (same day). My problem was an easy fix so they charged me less than half of their quote! Very high integrity. Rare find. I won’t go anywhere else.Thanks MASTERTECH!!
Always great service. They saved the day with my Dell laptop during my busiest seasons after my hard drive went south. I would highly recommend them for any computer fix you ever have.
They take electronics for recycling. They even took a small satellite dish.
I fell for a telephone scam (they were very good). I googled the so called company and found out the truth. I shut down my computer immediately and brought it in to Mastertech. Mastertech checked out my desktop and tuned it up. It now works better than before. They do excellent and honest work. I have been going to them since I moved to Pahrump 10 years ago. They have custom built two computers for me and I have had no problems. I also like that I can call them up with a computer question and they will give me an answer I can understand.
Highly recommend. Professional, friendly, courteous and most importantly, competent and results oriented.Mastertech computers assisted my mother with an onsite home visit to resolve her complaints of email not functioning well. End result is the email is up and running again.Thank you!
I brought my xbox 1 to them and first they dint call me when it was done and I brought it home and it still dint work
Brought granddaughters cell phone in for a screen replacement (she dropped phone and broke the screen). They replaced the screen in 1 hour and also installed new case and screen cover. Service and workmanship exceeded expectations.
I was locked out of my computer and mastertech was there to help. Fast and friendly service, they got me right back into my computer in less than 10 minutes. The best part was the service was free! I will definitely be back for my computer needs. Thank you mastertech!
Reset my tablet. Works good.. a little pricey at forty dollars.
We have brought in our computers often to Mastertech and have been very satisfied, the staff was always accommodating to our needs.We highly recommend Mastertech for their good service.Thank you
They did a good job fixing my computer.
Good service and inventory..or Mike or his sons will get it .help on simple needs done on the spot and may not cost you..lol...😍😍😍🇺🇸😍😍😍🇺🇸🌻💻💽💿📞🎯🇺🇸🇺🇸
So I call them about replacing the battery in my Samsung Galaxy S6 Edge+ and got quoted 2 prices for repair. $60 if they dont break the back or $80 if they do. So they seem to think that if THEY make a mistake and break the phone then YOU have to pay for it. When I asked them if THEY thought this a fair policy he hung up on me. The only reason why I gave them anything because this was my 3rd time using them and the first couple of times that were good. But I will never use them again.
Great service at a great price!
The Tech crew is awesome and they know there game!
Very helpful had just what I needed.
They were able to diagnose my broken laptop within a few days of dropping it off. Very professional, went out of their way to help me.
Computer was running slowly due to problem downloading and installing a Windows 10 update. I backed up and deleted all personal data and attempted a recovery to no avail. I explained this to Mastertech and said they could totally reformat the hard drive if needed. All they did was disable Windows Update in Administrative tools. Problem persisted almost immediately upon return. I bought a new copy of Windows 10, installed it myself, and it is now working perfectly. Expensive lesson: $119 for a download version of Windows 10, plus a wasted $80 charge to Mastertech.
Great service, techs knowledgeable, and alsoQuite pleasant staff. So grateful they located here in Pahrump. They are very needed.
Great service!
Mastertech is exactly what theyre name implies....they are master techs at computer and electronics repair. Always, a good job at a fair price! Ive used them for at least the last six years.
Honesty isnt with this company, They over charge for everything. And they feed off the naive people who happen to be 70% senior citizens that dont know anything about technology and think if they pay top dollar they are getting the best service in town, All in all they are a joke and rip people off. I dont know how these people sleep at night.
Needed screen repair on iPhone. Done timely and at a very fair price. And they stand behind their work!!!
Adam, Mike and his team are very knowledgeable and very honest, they are the best, I would recommend them to everybody that needs help in their computer.Norie with Access Realty
Im a klutz and broke my phone screen 2 times. Thank you Adam for fixing it twice. All the guys at Mastertech are friendly and have great customer service skills...thanks guys!
I was very happy with the fast and friendly service. They really helped me and were very accommodating
I have used MasterTech for over 10 years for both my business and home computers.... they have been around the longest because they are the best! Thank you MasterTech
No bs, legit computer service in Pahrump. My external drive failed and I took it to them for assessment, and a fix (if any). I gave them instructions stating that if the drive is bad to not extract the data as I have a backup. They did exactly as they said they would, kept me in the loop, and because they were unable to fix it its a no-fix-no-charge deal. I am floored at the service they provided me, and their honesty. They have earned my trust and will be my pc service provider as long as I live in Pahrump.
They built the equivalent of a race car for my wifes computer. She loves it. I recommend everyone to Mastertech.
I love MasterTech we have used MasterTech for all of our computer needs the prices are fair and there are times weve even had them come out to the house theyve helped us with our wireless router and theyre good people.
The service was beyond perfect...
Wes fixed my computer, and Customer Service skills were impeccable!!Thank you Wes!!!!
Great service snd work.
Matertech and its staff go the Xtra mile to help you solve PC and other issues! They make you feel like family with old school ethics, friendlyness and honesty! The go to place to get great service thats affordable! Pete Agriostathes
Went in with an old laptop to see if they could help they were up front and honest which I appreciate it appears that they enjoy their work very nice people Im glad I went and will return when I need Im a computer repair
Always great service! Never a problem! Super friendly!
Very knowledgeable people and great help when it comes to computer questions.